Category: Case Study

First responders navigate high pressure and challenging situations every day, and it is imperative that their communications devices are not only reliable and intuitive, but also provide valuable real-time information. After more than two years of extensive field testing, market research and piloting by Miami-Dade Fire Rescue and Miami-Dade Police Department, Miami-Dade County has awarded Motorola Solutions a deal worth $165 million over 10 years for its top-of-the-line APX NEXT™ radios. “This is a life safety product,” said Alfredo ‘Freddy’ Ramirez III, Director, Miami-Dade Police Department and Chief of Safety and Emergency Response, Miami-Dade Police Department and Miami-Dade Fire Rescue, “Our end-users here in fire and police have done extensive studies on this product. There is no other one like it. It has great capabilities that are not seen in the market that will enhance not only officer safety, but our ability to service the community in a more strategic and safer way. This product with Motorola is a next-generation type of communication device that the first responders of Miami-Dade County deserve.” The contract includes APX NEXT radios for the Miami-Dade Police Department and APX NEXT XE radios, which are purpose-built to meet the demands of firefighters, for Miami-Dade Fire Rescue. It also includes six new radio sites to increase coverage for the Miami-Dade Fire Rescue communications system, which Motorola Solutions will support through maintenance and improvements. APX NEXT radios, along with radios from multiple vendors, went through rigorous testing against stringent criteria with Miami-Dade Fire Rescue and Miami-Dade Police Department ahead of the contract signing. This included confirming compatibility with the county-wide radio system and other nearby regional radio systems, as well as testing LTE broadband in coverage gap areas and demonstrating the durability of the devices through training exercises. “The new radios have new technology, such as personnel level tracking with GPS over LTE, and text and picture messaging,” said another Public Safety Official involved with the testing of the new radios, “They include agency interoperability that we don’t have today, where we can quickly bring channels together. They also include additional coverage expansion, so these radios have capability from us to communicate outside the county, outside of our traditional radio systems. They have computer-aided dispatch (CAD) messaging – bi-directional CAD messaging – so it will significantly decrease the amount of time for units to receive information from the CAD system.” Miami-Dade joins a growing list of agencies who are now using APX NEXT for public safety communications in the state of Florida and across the country. The deployment of radios and additional communications equipment is currently underway, with a full radio replacement and system refresh expected to span the next year. Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, they are ushering in a new era in public safety and security.  

New Matter 1.0 standard lays the foundation for wider adoption and future market applications and innovation in the smart home. Elevates consumer experience and provides great potential for lowering energy consumption through intelligent, connected IoT solutions. One of industry’s first Matter 1.0-certified products and right-fit and ready-to-use hardware solutions accelerate creation of innovative and sustainable smart home devices & services. Smart home solutions increase consumers’ convenience while reducing energy consumption and lowering consumers’ carbon footprints. However, different device ecosystems, products and protocols have made implementing a truly connected, secured smart home difficult until now. The Connectivity Standards Alliance’s (CSA) newly released Matter 1.0 specification helps alleviate these challenges by offering one unified standard for device makers to follow for many smart home applications including smart locks, lighting, thermostats, security systems, sensors and media devices. Infineon Technologies AG, a world leading company in IoT and power solutions, has joined CSA and more than 280 companies to pioneer the game-changing Matter standard to make ease-ofuse, interoperability, security and sustainability a reality in the smart home. “Our homes are the center of our daily activities, from work to leisure,” said Thomas Rosteck, Division President Connected Secure Systems at Infineon, “We believe that having one standard solves the fragmentation of the smart home market, which will be the key in opening doors to drive better connectivity, digitalization and decarbonization in this market. The Matter initiative and Infineon’s integrated Matter solutions will allow consumers to customize, connect and control their smart home experience in a simple and secured way, while optimizing energy usage in the most effective manner.” Matter 1.0 will accelerate adoption of smart home solutions by proving interoperability and backwards-compatibility of devices from different brands and operating systems. Infineon leaders sit on the CSA board, underscoring the company’s commitment to advancing global standards and helping to shape the future of IoT in the smart home. The world leader in hardware-based security solutions, also leads major security teams covering topics such as encryption, device attestation and integrity as well as security certification of smart home devices. Smart Home market to grow rapidly According to market research firm ABI Research, by 2030, more than 1.5 billion Matter certified devices will ship annually. In addition, over that period, a vast range of consumer robotics, smart appliances, and other emerging smart home device types are expected to be drawn into smart home system engagement. Beyond convenience and automation, connected devices and services in the smart home will provide energy-efficient solutions to solve social and environmental challenges. Within total worldwide electricity consumption, residential buildings make up 29 percent. Space cooling, heating and refrigeration are among the largest power consumers. Here, the interconnection of smart things opens up great potential for reducing energy consumption. For example, smart home networks can learn users’ personal temperature preferences in different situations to adapt them automatically. Sensor-based controls can turn off lights, heating and air conditioning when no one is in the room. And intelligent smart home networks can start washing machines or car charging when renewable energies are available. With one out of six people in the world being aged 60 years or over by 2030, smart home solutions can also help seniors to stay independently and more comfortably in their own homes. Elevating consumer experience and sustainability with Matter solutions Infineon’s leading technology portfolio of rightfit and ready-to-use solutions accelerates the creation of innovative smart home products that meet today’s and tomorrow’s demand for connected, smart, safe and energy-efficient homes – allowing best possible user experience and enabling new services. Our Matter solutions include: The new PSoC® 62S2 Wi-Fi BT Pioneer Kit helps developers and engineers achieve reliable, ultra-low power Matter over Wi-Fi solutions and helps them get to market faster. The combination of PSoC™ 6x ULP MCU and AIROC™ CYW43xx Bluetooth/ Wi-Fi SoCs supports a very reliable, low power implementation of Matter over Wi-Fi edge devices, while provisioning over Bluetooth/ Bluetooth Low Energy. The high-performance, low-power AIROC™ CYW30739 multi-protocol SoC (Bluetooth Low Energy 5.3, IEEE 802.15.4) is one of the first to complete Thread 1.3 certification, the foundation for Matter over Thread devices. Matter-compatible OPTIGA™ security solutions easily integrate into embedded systems to protect the confidentiality, integrity and authenticity of information and devices. The solutions scale from basic authentication chips to sophisticated implementations.  

An end-to-end IDIS video solution is helping Bristol Zoological Society in the creation of a new Bristol Zoo at its 136-acre Wild Place Project site. This follows the closure of the Society’s 186-year-old Bristol Zoo Gardens on 3 September, as the charity pushes forward with an inspiring wildlife conservation agenda. When the work is completed over the next few years, around 80% of the species at the new Bristol Zoo will be linked to conservation breeding and conservation programmes around the world – a higher percentage than any other zoo in the UK. Wild Place Project will remain open to visitors throughout the development phase. Upgraded CCTV visibility over the site is a crucial part of the Zoo’s strategy and the installation, carried out by KIS Fire and Security, has already delivered welcome conservation benefits. For the first time, a wolverine cub has been born and raised at Bristol, with vets using remote video to avoid disturbing the notoriously skittish animals during the highrisk birth period – something that may result in new-borns not surviving. The powerful but affordable IDIS solution is also key to operating at the site as it gives staff 24/7 visibility over enclosures, perimeters, and public areas, including raised tree-top walkways. IDIS’s 2MP 36x Lightmaster PTZs, which deliver crystal clear images in full HD resolution and can capture footage at distances of up to 350m in full darkness, are helping the maintenance team verify that fences are not compromised by storm damage and falling branches. The cameras feature 120dB true WDR dynamic range, backlight compensation, plus advanced image control settings which means they cope perfectly with the continuous fluctuations in light and allow the well-camouflaged animals – including bears, wolves, and lynxes – to be seen clearly. The cost-free IDIS Center VMS provides a powerful, flexible operating platform that makes the whole system easy to use, with the ability to seamlessly scale up to IDIS Solution Suite as the site expands. The transformed surveillance capability now provides the zoo with a truly futureproof system and there are plans to integrate it with Microsoft Active Directory, making it easier to manage access rights, and with perimeter detection. Adam Evans, Head of IT at Bristol Zoological Society said, “Our IDIS video solution, delivered by KIS Fire & Security, gives us the best long-term value for Wild Place Project, with the flexibility to scale and adapt as we develop the new Bristol Zoo. Looking ahead, IDIS also makes it easy for us to take advantage of AI-powered analytics and integrate with wider systems.” Pete Dowsett, Installation Manager at KIS Fire & Security, commented, “With this end-to-end surveillance solution, the Wild Place Project can reliably and cost-effectively safeguard its animals, visitors, and staff. It was a privilege to be selected to work on an important and unique conservation project such as this, and we look forward to supporting Bristol Zoological Society for many years to come.”  

360 Vision Technology, the UK manufacturer of rugged HD, radar and thermal PTZ imaging cameras, has confirmed a roll-out of its innovative TX Direct, wireless static IP address PTZ cameras, across Weston-Super-Mare, North Somerset. Deployed across areas popular during hours of night-time economy, but not yet covered by the fixed cable North Somerset CCTV system, TX Direct cameras have been installed by Select Electrics, primarily to protect areas identified where women may be vulnerable when heading home after evenings out. The introduction of the new TX Direct camera now means that women don’t feel as vulnerable returning from Weston’s vibrant nighttime economy, and are more likely to frequent venues and boost footfall in the knowledge that they can safely travel from the area. With funding from the Government backed Safer Streets Fund, currently ten TX Direct wireless cameras have been installed to help tackle a mix of safety issues. Located at points along popular routes out of the town centre and a local car park, the new 360 Vision TX Direct cameras are now in service and making a positive impact on street safety. “The latest TX Direct version of the Invictus camera from 360 Vision Technology was simply the best solution for the challenge,” said Ray Murphy of installer, Select Electrics, “We have deployed 360 Vision Technology cameras across varied applications over many years and we’ve always been delighted with their results. The quality of construction of the camera, combined with the advanced TX Direct wireless transmission technology, meant that not only was it the most economical choice, but it was also the best performing solution for the demanding requirements at Weston-Super-Mare.” Offered alongside the existing wireless TX camera range, 360 Vision TX Direct camera technology provides installers and end users with the advantage of seamless, direct ONVIF integration into Video Management Systems (VMS), rather than via a hosted server or third-party software. This installation flexibility meant that camera locations for each of the individual cameras could be prioritised without the constraints of ‘line-of sight’ or problematic cable routing associated with traditional fixed cable dependant camera video transmission methods. Cost-effective deployment Providing high definition 1080p, 25fps, 2048kbps, CVBR images, the TX Direct cameras enabled Select Electrics to easily add and set-up new surveillance cameras beyond the coverage of existing hardwired CCTV cable infrastructure, and as a cost-effective alternative to using expensive leased fibre networks. Furthermore, unlike other wireless transmission solutions, TX Direct cameras drive down the cost-of ownership even further, as the wireless camera is supplied ‘license free,’ meaning there are no recurring fees to pay. Using 4/5G networks for CCTV connectivity has traditionally been limited due to the lack of large data cellular connections with a static IP address, which is required to access and control the camera. Traditional rapid deployment systems either record locally with footage downloaded as required, or their data streams are highly compressed and frame rates are reduced to cut down on expensive data usage. A typical traditional static IP address solution will consume 20Gb of data at best per month. If streamed live and uncompressed, this allowance would be used in less than a day. With its fixed IP address, TX Direct offers North Somerset a viable alternative, delivering data allowances of 1000Gb and above, allowing cameras to be streamed 24/7 back to a central monitoring location, with minimal installation time and no adverse impact on infrastructure. Cost savings “ Up until recently the cost of transmission using a SIM card has been financially prohibitive to most councils and authorities,” said Chris Harrison, CCTV Manager, Corporate Services, North Somerset Council, “360 Vision have changed this with their TX Direct, which has no competition in the current camera marketplace. We know this because here at North Somerset, we trialled ‘market leading’ SIM package alternatives, which ran through data so fast that cameras could only realistically be used for a few minutes a day – a solution that was not fit for purpose. “Our yearly transmission costs with the 360 TX Direct solution are just £480 per year, just a fraction of the cost of the SIM alternative or rented fibre-optic solution. Wireless is cheaper, but its coverage is limited to an unusable amount. With 360 TX Direct, whatever the mobile network used, there is always over 95% coverage. So as long as you have power and somewhere to mount the camera it’s a highly practical solution.” Cyber secure TX Direct cameras also provide the tightest cyber security, in the form of AES (256 bit) encryption. Suitable for many applications, TX Direct is network agnostic, providing the ultimate flexibility to perform with any carrier and take advantage of the best available SIM contracts. Securing the area In the control room, the ten additional TX Direct cameras are seamlessly integrated into the North Somerset VMS (Video Management Solution) via the ONVIF protocol. If any suspicious activity is detected, or a person appears vulnerable or needs help, control room operators can contact police instantly, to assist via the Police Airwave network, which is directly linked to the control room. “We chose 360 Vision Technology as their deployable cameras are head and shoulders above competitors,” continued Chris, “The quality of the camera unit is the starting point but the fact that we could integrate them seamlessly into our VMS was invaluable. In fact, our operators don’t even know it’s a deployable solution. So, from an operator point-ofview, it’s no different than any other fixed camera, meaning no additional training for staff or additional equipment required in the control room, a true plug and play solution.” “With the potential to change the face of public space and remote surveillance camera deployment in towns like Weston-Super-Mare, TX Direct wireless PTZ cameras provide a high performance, supremely cost-effective alternative to any traditionally wired solution,” said Jason Wyatt, 360 Vision Technology’s Business Development Manager involved in the scheme, “With easy deployment in areas where additional coverage is required, and flexible mobile network connectivity combined with very low operational costs, the TX…

Cementing its position as a boutique brand solving problems like security, safety and operations by leveraging Artificial Intelligence (AI), Staqu, India’s leading AI implementation enabler, has deployed JARVIS, its flagship product with Olive living spaces. With this new proprietary upgrade, JARVIS will be equipped to optimize the resources in an efficient manner, making living spaces/societies smarter, safer and relatively more secure. Atul Rai, Co-Founder & CEO of Staqu, said, “The latest Olive Co-living integration in JARVIS comes at a crucial point. Given that modern Co-living spaces are more adaptive to digitize their various monitoring activities, Jarvis helps them in getting insights of all their nooks and corners using the third eye which is an existing CCTV camera equipped with artificial intelligence. JARVIS is being utilized by Olive in streamlining their safety, security, and SOP monitoring protocol with a human independent manner and without any biases. Kahraman Yigit, Co-Founder & CEO – Olive Living said, “The tie-up with Staqu is in perfect alignment with Olive’s mission and vision to manage properties remotely, make living spaces safer, secure and guarded against delinquents and wrongdoers without increasing overheads. Today we can manage many properties from a remote location with the highest situational awareness in the industry. Staqu has enabled us to migrate the majority of the responsibilities of mid-level management to Jarvis. We are thrilled with this partnership and truly hope that together we can create an ecosystem where technology can achieve its highest potential and support the needs and necessities of modern-day societies.” Integrated with Olive Living, JARVIS will now be able to detect and notify any intrusion in real-time, subsequently alerting the relevant stakeholders. A similar approach will be taken in case of fire, violence, cleaning/mopping, overcrowding detection. Simply by integrating JARVIS with existing CCTV, Olive can now verify if all their SOPS are followed or not and provide hassle-free, seamless, and comfortable living space for its members. In addition, upgraded JARVIS is now equipped to conduct thorough overcrowding analysis and sleeping security guard checks along with real time alert, JARVIS also provides Video management software along with digital recording and various state of art reports which can be used in various predictive analysis for decision making.

Cellebrite DI Ltd. a global company in Digital Intelligence (DI) solutions for the public and private sectors, recently announced their collaborative work with the Lake Jackson Police Department. Big cases solved by large agencies with lots of resources may grab more headlines, but most communities depend on smaller police forces to do the hard work of keeping communities safe with just a handful of officers. Detective Sergeant (DS) Christopher Collins, of the Lake Jackson Police Department in Lake Jackson, TX, understands what it means to be the only digital examiner in a department. He is literally a one-man band. Not surprisingly, DS Collins faces a number of challenges that those in small departments know all too well: multiple roles, budget constraints, outdated equipment, too many devices, and slow USB speeds. In the two years, he’s been in his present position, DS Collins has learned how to use technology as a force multiplier to modernize his workflow and get the information his investigators need to move cases forward as quickly as possible. Right now, he is utilizing Cellebrite UFED 4PC, Cellebrite Physical Analyzer, and Cellebrite UFED Cloud. DS Collins has high praise for the solutions he is using. UFED 4PC… makes it extremely easy to run through a phone extraction and capture of evidence. With the on-screen instructions… there’s almost no question on what to do because it gives you the steps to follow.” “Running it [data] through Physical Analyzer presents everything that you’ve captured and parsed through on the screen. It gives you that extraction summary screen, and I love that screen. It shows you what extractions have been completed or included in the report, and it breaks down photos, videos, text messages, instant messages, and device locations…. The workflow is a lot easier to work through on that.” “Another thing (I like about) Cellebrite UFED Cloud is the public-facing cloud and social media profiles that Cellebrite UFED Cloud is able to capture. By putting in a URL or a username, it captures the public-facing images. Using Cellebrite UFED Cloud’s feature to do that sounds way more forensically sound.” When asked what advice he had for officers, like himself, who are flying solo in their departments on how to use digital technology to better serve their communities and close the public-safety gap, here’s what DS Collins had to say. Train Up: Take up as much free training as you can. Reach out. If your department is part of the ICAC task force, go through ICAC training. They have a ton of resources for training that are free or very low-cost. Get Cellebrite Trained: As DS Collins explained, “This was one of the best courses I’ve had. And the person who trained me, my instructor for my CCO and CCPA, actually pushed me to get my CCME because he saw how well I was performing in that class. He was a fantastic instructor.” Find Funding: While there are federal funds available, DS Collins recommends that those seeking funds to transform their department shouldn’t focus strictly on federal grants. Set Standard Operating Procedures: DS Collins is in the process of building a mandatory mobile device evidence collection course for basic-level patrol officers and even detectives because they need to be able to know how to handle devices collected at a crime scene. When asked what gets him out of bed every morning and do his job, DS Collins paused for a moment then said, “In the simplest terms, it’s justice for the victims. And the help that it will give those victims in restoring a normal life is insurmountable. That’s the main thing that drives me, is to protect the children.” Zach Cohen, Vice President of State and Local Sales at Cellebrite, commented, “Detective Sergeant Chris Collins is a prime example of how a single, driven individual can introduce new technology to agencies, no matter the size. His efforts to educate other team members and dedication to training demonstrate an attitude that all analysts and investigators should emulate.”  

IDIS has been selected to provide advanced video technology to protect a high-stakes poker tournament in a luxury casino in Northern Cyprus. The Merit Royal Hotel and Casino offers an exciting gaming environment for guests, with the world’s largest roulette table (with a diameter of 20 metres), 950 of the latest slot and gambling machines, 63 live gaming tables and a number of luxurious VIP lounges. To enhance security in preparation for the World Poker Tour’s Texas Hold’em poker tournament, as well as to ensure the safety of VIP guests, a video surveillance upgrade was required within weeks. The casino needed to have comprehensive coverage, not just to secure premises but to also protect against fraud and theft as well as to fulfil legal requirements set by local regulators. Volga Elektronik was awarded the installation contract and deployed a robust, end-to-end IDIS solution. To improve video coverage of gaming tables and the casino floor, Volga’s engineers installed IDIS 5MP dome cameras with motorized lenses, true WDR and IR up to 30 metres, delivering exceptional high-resolution images in varied lighting conditions. Seamless DirectIP® plug-and-play connection of the cameras, 24 PoE switches with 64-channel network video recorders (NVRs), which come pre-installed with IDIS Solution Suite (ISS) VMS, meant cybersecure, yet rapid and hassle-free installation for Volga’s engineers. ISS Expert provides control room staff with an easyto-use VMS designed for mission-critical surveillance operations including administration, video wall monitoring, streaming, and recording services. The rich feature set allows operators to detect, verify, analyse, and rapidly respond to security and safety events and meet the requirements of regulatory gaming integrity. The solution from IDIS, the largest manufacturer of trusted South Korean-made video tech, encourages honest and fair game play and provides operators with complete visual awareness of the gaming tables, casino floor, lounges, and other key areas. Seamless plug-and-play connectivity ensured a rapid installation, completed in time for the high roller tournament. With a transparent, one-off license payment for ISS and no ongoing software or device connection fees, reduced storage costs, and easy and simple maintenance, the casino is benefiting from the IDIS promise of a low total cost of ownership. Malik Oğuz, Director of Security Systems at Merit Royal Hotel and Casino said, “IDIS video technology is providing high performance yet intuitive surveillance operations with exceptional image capture. Our security team can quickly and efficiently respond to incidents and resolve disputes to reduce table stoppages. The result is an enhanced patron’s experience that builds on our reputation as one of Europe’s top gaming destinations. The resort can now benefit from a truly scalable and future-proof solution, with the assurance of a low total cost of ownership.” Muhammet Ali İpek of Volga Elektronik added, “Merit Royal is delighted with the end-to-end IDIS video surveillance solution that meets the complex security demands of worldclass casino gaming to create a safe and welcoming environment for VIP guests. We are looking forward to expanding the system across the resort and other Merit International hotels.” The Merit Royal already has plans to extend the system to cover hotel facilities and spacious outdoor areas, featuring two swimming pools, gardens, and a private beach.  

Dallmeier, a leading manufacturer of video security technology, introduces an AI-based video analysis application that reliably detects watercraft on open water surfaces despite wave impact and light reflections. The software application helps, for example, port operators and refineries to protect themselves against unauthorised access from the water side and associated risks (e.g., terrorist attacks, piracy) as well as to comply with legal regulations such as the ISPS Code Developed under real-world conditions The specially developed, AI-based Dallmeier video analytics app ‘SEDOR® AI Ship Detection’ reliably detects large ships and small boats on open water surfaces – even under naturally difficult environmental conditions such as waves and water reflections. The core of the solution is a specially trained neural network that enables powerful AI object recognition of ships and boats. The solution was developed in cooperation with a port customer: Through a multitude of images and videos of real conditions, the neural network was able to consider and learn the specific requirements ‘at sea.’ Thus, the software can deliver reliable results by analysing the defined monitoring area in an adjustable cycle. If a ship or boat enters this area, the software issues a message. The false alarm rate is reduced by up to 99 percent compared to conventional analysis systems. Hazard prevention in real time “ As a refinery with a tanker port, we are at risk of small watercraft entering the transhipment area without permission. The Dallmeier solution notifies us when such watercraft pass our port basin entrance,” said Bernd Birnbacher, Head of Refinery Security at HOLBORN Europa Raffinerie, “This allows us to react immediately to a potential danger and once again significantly increase the level of security towards the water side. The Dallmeier solution also helps us to meet the requirements of the ISPS Code.” André Haack Managing Director Dallmeier Systems GmbH Hamburg Photo Credit: Dallmeier electronic “We developed the video analysis app so that companies located by the sea can further improve their security and protection on the water side. However, application scenarios to improve business processes are also possible, which was entrusted with the implementation of the project, “For example, a container terminal operator can optimise its workflow by receiving automatic notifications when watercraft enter its port facility. Commercial port operators can also think of a variety of possible applications” The SEDOR® AI Ship Detection App is designed for optimal use in combination with Dallmeier network cameras and Panomera® systems.  

The Gujarat Maritime Board (GMB) was founded in 1982 under the Gujarat Maritime Board Act, 1981. GMB is a government agency of the Government of Gujarat, a state of India. It controls, manages, and operates a total of 44 minor ports of Gujarat including some with private companies and 10 offices. From 3% of the total national port traffic handled by minor ports of Gujarat in 1982-83, they grew to handle 31% of total national port traffic in 2016-17. They also handle 71.3% of all minor port traffic in India. In 2018-19, minor ports of Gujarat handled a total of 542MMT of cargo. They are one of the fastest-growing Gujarat government marine agencies. Challenges As a rapidly and constantly sprouting Gujarat government marine agency, the GMB decided to develop a new corporate space at the Gandhinagar Gift City. On account of the same, they required a strong communication architecture to be installed that fulfills all the needs of a modern corporate enterprise. They required a solution that gives them a single platform unification of numerous business essentials. Their prime demands from the proposed solution can be summed up as: Corporate-grade professional communication. Hassle-free workflow management. Single box solution for multiple networks. Smooth communication without wired connectivity. Secure business connectivity. Unified services for better collaboration. Solution Matrix studied the challenges in-depth and crafted a custom solution by proposing an IP-based UC platform along with IP extensions and gateways. The solution was designed to be well-equipped to manage all business communications from one place. The PRASAR UCS added in the solution suffices the much-needed – Collaboration, Communication, Messaging, and Mobility for any corporate space. Unifying all the communication networks and devices provides users with the flexibility of accessing the calls, messaging, and voicemails from any of the devices irrespective of their location. Matrix also kept in mind the modern enterprises’ search for solutions that are future-proof, long-lasting, and hybrid in certain areas that give them a comprehensive solution. They prefer a system that is cost-effective on multiple fronts. This led the solution to be further developed with the addition of gateways, both VoIP and PRI. Finally, the solution was fully proofed by deploying two different levelled IP extensions as required. The IP extensions were picked with a crisp vision of balancing user convenience and advanced call management. Results Matrix successfully understood their communication requirements and deployed an apt IP solution that exactly take their needs. This helped the GMB by facilitating the following communication features: A modern IP solution that is advanced as well as pocket friendly. Next-generation communication technology for a future-proof investment. Redefined call management with 100+ business calling features. Unified communication on a single universal platform. Workspace collaborations for less time wastage and more productivity. Enhanced ease of management with web-based UI. 24×7 emergency-ready corporate connectivity. Increased employee responsiveness for more efficiency Access to new-age multi-location/ remote communication mobility. Robust and least-maintenance hardware architecture. Minimum-downtime software for consistent communication. Products and Solutions Offered PRASAR UCS hosted on SPARK200 This Matrix IP-based Unified Communication Server is a combination of hardware, SPARK200, and software PRASAR UCS. With IP-at-core, PRASAR forms the basis of a Voice over IP solution for modern-day business enterprises that connects internal and external decision-makers at multiple locations for effective communication and real-time collaboration, while making the most of the existing telecom infrastructure. It is a platform that enables modern enterprises to use a single service for various mediums for communication like SMS, E-mail, Voice-mail, Instant messaging, Presence sharing, Audio-Video calling, and Audio-Video conferencing. It provides high-speed and HD quality audio-video collaboration with multiple units established over various geographies to accelerate organizational growth by bringing employees together anytime, anywhere, and catering smooth reachability to the target business audience. MATRIX Series of IP Extensions SPARSH Series of IP Extensions are elegantly designed to offer reliable performance, quality of business communication, and efficient call management. It provides high-quality speakerphone, programmable features and DSS keys, corporate directory, message wait lamp, voice mail, and an intuitive user interface. SPARSH VP510E: This premium business IP phone sets the benchmark for quality performance with its elegant design and crystal-clear voice. SPARSH VP510E features a vivid LCD Graphical Display, Context-Sensitive Keys, Direct Station Selection (DSS) keys, 32 Keys Expansion Module, Headset Connectivity, High-Quality Full Duplex Speakerphone and High-Definition Audio Quality. SPARSH VP210: This entry-level Gigabit IP Phone SPARSH VP210 redefines the desktop telephony experience and quality of business communications. SPARSH VP210 provides features and functions normally available in high-end such as 128×64 pixel, backlight graphical LCD, 5-line display, context-sensitive keys, Full-duplex Speakerphone, Integrated PoE, Gigabit Ethernet, and a broad array of Call management Features. SPARSH VP210 finds its applications in call centers, enterprises, small businesses, branch offices, and government sectors. MATRIX Range of Gateways The future of business connectivity is encapsulated in this next-gen solution range – Matrix Media Gateways. This advanced network bridging solution offers interfaces for multiple networks. It can be used with any existing PBX without changing their existing telephony infrastructure or in a standalone mode too. It works as an adjunct and supports flexible routing options, providing significant cost savings and round-the-clock connectivity. SETU VTEP: The SETU VTEP Multiport VoIP-PRI gateway supports PRI protocol and adopts standard T1/ E1 trunk interface and provides a smooth transition by enabling direct routing of calls between the fixed-line ISDN and the cost-effective IP networks for capitalizing on low-cost VoIP telephony. By integrating a VoIP-PRI gateway with existing PBX telephone systems, businesses of all sizes can benefit from low-cost voice-over IP calls and achieve substantial cost savings without the high upfront costs associated with communications infrastructure changes related to the migration to VoIP. SETU VFX: SETU VFX series is a range of multi-channel VOIP – FXO and FXS Gateways. VFX series offer 4-8- 16-32 FXO/ FXS Gateways to connect TDM based telephony infrastructure to an IP network. For organizations that have already migrated to IP, SETU VoIP Gateways provides a POTS trunking option. Ideal for legacy TDM phone systems, these Gateways offer access to…

In order to turn its auditorium into a multi-purpose venue, and to improve the general visual experience, Dubai’s GEMS Modern Academy replaced their legacy projection system with a massive LED wall from Hikvision. The renovated auditorium has become a popular venue for students, staff, and the community. Challenge Turning the school auditorium into a multi-purpose performance venue With the numerous approaches to entertainment available today, and with audiences’ surging demand for rich, high-quality content display and immersive sound and video. As a result, venues such as showrooms, studios, auditoriums, and lecture halls are dabbling in a host of new technologies and applications to achieve the ‘wow factor’ audiences are looking for. GEMS Modern Academy is one of these venues. Offering Curriculum to children from kindergarten to grade 12, GEMS is one of the top ten schools in Dubai. Its large auditorium holds 500 seats for school events and can be rented out for private events on weekends. Originally, the auditorium had a large projection screen on the stage to display presentations, images and videos. However, every element in the environment could take away from the image quality, from sunlight coming in through windows to the whiteness of the screen, the distance from the projector, the age of the system, and more. Ritesh Dhanak, Head of the IT team at GEMS Modern Academy said, “The projector system was not good enough with the ambient lighting. In order to create a better experience in our auditorium, and to pave the way for it to become a community hub, we need to do a complete upgrade to our live audio, stage lighting and visual display systems,” To achieve this, Mr. Dhanak worked with Almoe AV Systems, a renowned distributor and solutions provider of professional audio visual & IT products in the UAE. Almoe helped the school to upgrade the auditorium’s touch control systems, matrix switchers, stage lighting, and speaker systems. For the most crucial part of the solution – the visuals – they worked with Hikvision to install a new LED display. The solution A massive Hikvision LED wall and movable LED side-walls LED displays offer many advantages, including flexibility and modularity. Therefore, the school decided to install a massive LED screen at a width of 12.48 meters, a height of 4.86 meters, and a pixel pitch of 2.5mm at the center of the auditorium stage. The massive LED wall is made up of nine pieces of P2.5 Fine Pixel Pitch LED Display Units (DSD4425FI-CAF). The wall delivers an outstanding color gamut and contrast ratio to create remarkably refined images. For the setup, GEMS Modern Academy preferred to make the two sides of the screen removable to ensure flexibility on the stage, as well as to have multiple videos broadcasted on the screens simultaneously. Four smaller side-screens were designed to be 2 meters wide and 5 meters high, with a pixel pitch of 2.9mm. They were installed on the two sides of the massive center screen. Each side-wall was composed of four P2.9 Indoor Rental LED Displays (DS-D4429RI-CAF). The two side-screens are used as backdrops, and can be easily removed when they are not needed. The LED walls are managed using Hikvision’s Video Wall Controller (DS-C10S-S11T), which supports up to 3840×2160 resolution at 30Hz from multiple signal sources (VGA, DVI, HDMI, SDI, YpbPr, DP and HDBaseT). This enables the school faculty to easily manage multiple video and audio inputs and outputs. The benefits Excellent visual experience for audiences makes the auditorium a popular venue for students, staff, and the community Hikvision’s LED wall has vastly improved the visual performance of lectures and events held at the auditorium. With an extremely bright and clear image displayed, the screen loses none of its sharpness, color, or coherence, even when viewed at an angle or when the auditorium is brightly lit. “The LED wall provides high-quality visuals, and is perfect for our large auditorium,” said Mr. Dhanak, “Unlike with the old system, we don’t have to dim the lights in the auditorium during lectures, presentations, or live performance, and this allows students to take notes, remain more attentive and, for remote viewers joining via web conferencing, see the auditorium clearly.” In the end, the video wall displays excellent visuals, adapts to ambient lighting conditions, and offers unique flexibility with the removable sidewalls. As a result, Hikvision’s LED display solution has turned the auditorium into a venue that fits all kinds of events. Since the LED screens have been installed, the school has hosted a large number of events at the auditorium, such as school lectures, stage plays, and musical performance. In addition, the venue has also been rented out for many private events such as public presentations and speeches. Impressively, the venue has also been used to host a TED Talk, one of the most popular lecture platforms in the world. Mr. Dhanak concluded, “With a large multi-purpose auditorium providing such excellent visual experience to the audience, events at GEMS Modern Academy are now on a different level and our auditorium is a much sought after event space in the community.”