Category: Case Study

Bosch Building Technologies has installed a comprehensive intrusion alarm system at one of China’s most visited cultural sites – the Mausoleum of Qin Shihuangdi in the city of Xi’an. The UNESCO World Heritage Site is home to a 2,000-year-old army of clay statues, the world-famous Terracotta Warriors, guarding the tomb of China’s first emperor. Several hundred TriTech motion detectors are deployed to protect the 16,300 square feet museum against theft and damage. These detectors prevent costly and time-consuming false alarms under challenging environmental conditions, while providing detection reliability of real alarms. Because of the highly efficient intrusion detection system, which detects and reports any unauthorized intrusion into the security areas to security personnel in less than two seconds, the museum can dispense entirely with physical protective barriers such as glass walls, allowing visitors to directly experience their clay heroes. “The cooperation with Bosch is an excellent showcase of modern high-tech protection of historic buildings. Bosch intrusion alarm systems help upgrade the security level of these unique historic sites,” said Ren Xuxin, Project Manager of Xi’an Terracotta Warriors and Horses Pit Security Upgrade Project. Millennia-old warriors under the protection of cutting-edge technology As wall detectors, the TriTech motion detectors protect the pits where the terracotta warriors are located. Because these pits collect large amounts of dust that could cause false alarms, the intelligent sensor data fusion algorithm in each of the rugged detectors checks potential alarms with PIR sensor and microwave Doppler radar for a consistent result. The area to be protected is thereby also secured from above by ceiling-mounted TriTech motion detectors. These detectors are located 4.8 meters above the museum floor, yet operate accurately and reliably. They thus exceed the range of standard ceiling detectors by more than two meters. In the event of an actual security breach, the Bosch G-Series system controller sends an alert, including the location of the triggered detector, in less than two seconds to the security team in the control room, which uses live images from a video system to verify the alarm. In most cases, tourists trigger an alarm when they cross a threshold to retrieve their cameras or smartphones that have accidentally fallen into the pit. In doing so, there is a risk of damage to the priceless terracotta warriors. But even if real criminals should ever get into the act, the system is ready. The TriTech motion detectors provide round-the-clock protection for the museum, which is visited by thousands of culture enthusiasts every day. Thanks to their discreet design, the detectors are unobtrusive and thus do not interfere with the museum experience. In accordance with the museum operator’s list of requirements, the intrusion detection system protects not only the museum, including the perimeter, as well as the visitor areas of the mausoleum, but additionally the cultural treasures currently stored in the unmanned warehouse.  

Elbit Systems Deutschland was selected by the procurement office of the German Federal Ministry of the Interior, after a competitive tender procedure, to supply XACT nv33 night vision goggles (NVGs) for the German Federal Police. The special forces and special operation Units of the Federal Police are facing new threats and complex scenarios from organized crime and international terrorism. The XACT nv33 NVG will supports the officers in the fight against crime across Germany, as they will be equipped with the ability to operate during the nights, which is an essential requirement. This decision by the German Federal Police follows another satisfied German customer – the German Armed Forces – that are already using the XACT nv33 NVG in various missions. The XACT product family have already been selected by a number of undisclosed NATO countries among them Germany and the Netherlands, as well as the Israeli and the Australian Armed Forces. Thomas Nützel, CEO of Elbit Systems Deutschland, commented, “After the establishment of our night vision systems with the German Armed Forces, we are very proud to serve the German Federal Police in the field of electro-optics. Our image intensifier goggles will expand the capabilities of the federal officers and support them in the fight against crime”. The XACT nv33 is a lightweight binocular image intensifier that can be mounted on a wide variety of helmets and can be used head-mounted or hand-held. Its compact dimensions and its lightweight and the capability to use the system to drive a vehicle in absolute darkness will further increase the operational capabilities for federal officers and better align their readiness for future security requirements.  

It’s a stressful moment for drivers when suddenly thick, black smoke billows up from the hood. But usually there’s no reason to panic. Car manufacturers have long ensured that a small fire, even one on the interior, doesn’t burst into a full-blow blaze. Typically it takes several minutes for an entire car to go up in flames. That’s generally enough time for driver and passengers to get out safely. All this is made possible by chemical flame retardants in materials, which inhibit or delay the combustion process. They can be found in plastics such as polyurethanes, that car manufacturers use for the seat upholstery, roof lining, rear window shelf and side trim panels. A reliable partner for such applications is LANXESS, in particular its Disflamoll® and Levagard® products. They ensure car manufactures can comply with the horizontal burning rate norm. The global standard for the interiors of cars and busses makes sure a fire spreads horizontally at a maximum rate of 102 millimeters per minute. So how does it work? In case of fire, the flame retardant forms a protective carbon layer on the material. This prevents oxygen and warmth from penetrating the lower layers of the material and keeps the flame from spreading. Ideally, the retardants ‘self-extinguish’ and the fire smothers itself, an effect that, if needed, can save lives. LANXESS is a leading specialty chemicals company with sales of EUR 6.8 billion in 2019. The company currently has about 14,400 employees in 33 countries. The core business of LANXESS is the development, manufacturing and marketing of chemical intermediates, additives, specialty chemicals and plastics. LANXESS is listed in the leading sustainability indices Dow Jones Sustainability Index (DJSI World and Europe) and FTSE4Good.  

Invixium, a lading global player in touchless biometric solutions, has been chosen as a biometric supplier by Manawa Networks, a Canadian managed IT services provider, to enhance security at the company’s headquarters. Due to the ongoing COVID-19 pandemic, Manawa sought to upgrade its current security system to include touchless temperature screening as a way to protect staff, visitors, customers, and the community from illness. As an essential service, Manawa and its staff need to continue working throughout various stages of lockdown and pandemic-response measures in Ontario. Manawa provides its clients with IT strategy, management, monitoring, and other critical infrastructure services 24/7. Many of their clients’ needs increased in complexity because of the pandemic, as businesses began to allow employees to work from home full- or part-time. The demand on IT service providers like Manawa remains high, so its management came to the realization that the company needed to invest in creative, intentional solutions to keep their staff healthy and office open. Prior to COVID-19, Manawa was already using fingerprint biometrics for access control at their office. Invixium’s launch of IXM TITAN with Enhancement Kit presented an opportunity for Manawa to upgrade from their existing fingerprint system to touchless facial recognition for access control with health screening measures. This selection was made with hygiene in mind to limit the number of surfaces touched as staff gains access to the office. Touchless temperature screening is the hallmark feature of this access control installation because it offers Manawa’s staff an increased sense of security when they need to be in the office. With the ability to work from home, it is now more important than ever for staff showing any symptoms of illness – including a fever – to stay home and not feel obligated to come to the office. If a person screens with an elevated body temperature, the door will remain locked, denying access and directing the person to return home until their fever subsides. Before installing TITAN, Manawa took staff temperatures using a temperature gun and logged results by hand in a logbook, which is a common strategy at small businesses like this one. However, this process left a large margin for human error, and management quickly realized that they needed something automated, contactless and highly accurate to track symptom data. The digitized temperature log kept by TITAN assures that every staff member’s temperature is screened. A transaction log that can be accessed at any time allows managers to use captured screening data for contact tracing when required. As an IT company, Manawa also utilized TITAN’s PoE and networking features to make installation easy, as well as RS485 connections to integrate with their existing AXIS door controller. Further, this installation required the ability to pull time and attendance data for any employee at any given time to calculate payroll. IXM WEB, Invixium’s software companion to its security solutions, solved this need with user-friendly records and web-based functionality. “We are an essential service whose job it is to keep other businesses working,” said Matthew Held, CEO at Manawa Networks, “If we have to go on-site to address our clients’ needs, we need to have the peace-of-mind that our visit is safe for our staff, customers and community. As a business owner, I aim to demonstrate that we are being forward-looking by doing our due diligence to ensure a healthy working environment. TITAN is well-suited to our needs because my staff knows that the door won’t open for them if they have a fever, so they can go home to rest or work safely.” “Invixium offers the most modern solution for healthy access right now,” said Shiraz Kapadia, CEO & President at Invixium, “Business owners take on a lot of risk and liability by keeping their doors open in these uncertain times. When a business is an essential service, they must do all they can to make their staff and customers feel confident that they are not spreading illness at their office and beyond. With solutions like ours that provide fast, accurate and traceable health screening, managers can achieve this in a very effective way.”  

Based in the coastal town of Ierapetra in Crete, the Robinson Club is designed around ‘neighbourhoods’ of hotel rooms across a 150 acre-site. This unique layout meant that the fire system specified needed to deliver seamless detection and notification of a potential fire to the hotel’s staff and guests, who could be located anywhere across the 340 rooms and suites, multiple restaurants, spa facilities and conference rooms. Responsible for the design, supply and installation of the fire detection, extinguishing system and firefighting equipment at the 5-star Robinson Club Ierapetra were Advanced partners, Zarifopoulos. In total, Zarifopoulos installed 14 of Advanced’s industry-leading Axis EN fire alarm control panels on a high-speed, fault-tolerant network alongside over 900 notification and detection devices including detectors, call points and sounders. Spilios Alexopoulos, Commercial Director at Zarifopoulos, referring to the state of the art system as well as the special attention that has been paid to the fire protection of the luxurious Robinson Club Ierapetra, commented, “Its widespread nature required a high-speed network of fire alarm control panels to ensure instant notification of a fire event. As a long-term partner of Advanced, we knew the company’s solutions offered the high levels of performance and reliability required, combined with ease of use and installation.” Axis EN is EN54 parts 2, 4 and 13 approved and its panels can be used in single-loop, single-panel format or easily configured into high-speed, multi-loop panels in 200 node networks covering huge areas. Advanced products’ ease of installation and configuration as well as the range of peripherals available make it customisable to almost any application. Vladimir Zrnic, Regional Sales Manager for Southern Europe, said, “In large-scale sites such as the Robinson Club, Ierapetra, it’s vital to ensure that the panels, when networked, will sustain adequate performance levels. As the number of panels and peripherals on a network increase, some systems can slow down dramatically, compromising safety and reliability. “Advanced’s fire panel networks are widely regarded as some of the most robust and resilient in fire situations. Axis EN panels can be configured into networks of up to 200 panels in standard or fault-tolerant configurations, while sophisticated cause and effect and intuitive, easy programming of rules make implementation effortless.” The Robinson Club Ierapetra resort opened in the summer of 2020 and is one of its German owner, TUI Group’s, largest investments in Greece. Designed with preservation of the natural environment in mind, the hotel offers a minimalist, high-end experience for its guests. Advanced, owned by FTSE 100 company Halma PLC, protects a wide range of prestigious and high-profile sites across Southern Europe – from Istanbul’s Hagia Sophia and the Romanian National Library to Serbia’s University of Belgrade. Halma is a global group of life-saving technology companies with a clear purpose to grow a safer, cleaner, healthier future for everyone, every day.  

Challenge Healthcare officials and organizations are facing the challenge of contact tracing quickly and effectively to curb the spread. Time is of the essence when it comes to backtracking an infected person and identifying potential people who were exposed to the infected person or contaminated areas, but there are currently gaps in information. Solution Motorola Solutions is committed to innovating mission-critical technologies to protect people and communities, including looking at the existing technology they have in the market that can help alleviate current healthcare challenges.   Motorola Solutions’ Avigilon™ Access Control Manager (ACM) is a physical access control system that is designed to help organizations protect its people, property and assets. The ACM™ system seamlessly integrates with Avigilon Control Center (ACC) video management software to provide a fully unified security solution that helps organizations proactively monitor and secure their sites. Key features of a unified ACM and ACC™ system can provide important insights to help support contact tracing efforts such as determining potentially exposed people and areas so organizations can intervene faster. For example, consider a scenario where an infected employee that worked at a distribution center has been identified. The infected employee has since been staying at home to recover. As a safety check, the security team at the distribution center can use their unified ACM and ACC system to trace the employee’s steps. It can be presumed that the doors the employee used may be contaminated, particularly door handle surfaces. The identity correlation report in the ACM system provides operators an efficient way to generate a report of any doors accessed by the employee during their working hours. The report provides the date and time of when a door was accessed by the employee, the time difference between door access events and who else accessed the door. Subsequently, operators can identify other employees that have accessed the same doors in the same timeframe as the infected employee. The report also tracks valid card reads and invalid card reads by including a list of employees that have attempted to access a door. Even if some employees did not access a door successfully, there is still an exposure risk because the door can potentially be contaminated due to contact by the infected employee. With the Identity Search feature in ACC software, security operators can easily search in the system and see when and where the infected employee has accessed a door at the distribution center with their access card. Operators can view all of the doors that the employee attempted to access when they were still working and extend contact tracing efforts further by launching Avigilon Appearance Search™ technology from the Identity Search results. Powered by AI, Avigilon Appearance Search technology allows operators to quickly search for the employee from the Identity Search results and track their route throughout the distribution center for other potentially contaminated areas. This can help reduce hours of video footage review to minutes – expediting contact tracing efforts. When combined with fixed video security cameras installed inside and outside the distribution center, operators can achieve optimal situational awareness across the entire site and create a powerful case detailing the chain-of-events associated with the infected employee’s whereabouts. The security team is in a position to obtain robust information to help determine which other employees have also accessed the same doors or areas during the same time frame as the infected employee – which can help in determining the number of potentially exposed people. The distribution center can then proactively advise the potentially exposed employees of the risks and take necessary hygiene and safety measures such as having the exposed employees tested and increasing sanitation of potentially contaminated areas. With a unified video security and access control solution in place, organizations can leverage its existing technology in an innovative way for obtaining critical information to better protect its employees and people in the community. Motorola Solutions proudly manufactures and deploys the sophisticated, cutting-edge communications, software, video security and analytics technologies that keep communities and nations safe. They have been on the front lines with federal, state and local governments, including in times of crisis, for over 90 years. Today, their 17,000 innovators, engineers and manufacturing specialists are eager to help address critical gaps in the availability of medical and health management technology needed to fight the COVID-19 pandemic.  

  Providing a safe and secure environment to drive into the lane and fuel up vehicles is a key factor in ensuring improved customer satisfaction for a gas station. To offer better service to the customer, VIVOTEK, the global leading IP surveillance provider, has assisted BP Manor Garage Gas Station, located in Pietermaritzburg, South Africa, to upgrade their existing security system. Most of the existing cameras on-site at the BP Manor Garage Gas Station, installed about four years ago, were adequate for the customer’s current requirements. The BP Manor Garage Gas Station did not want to replace most of the older cameras, meaning that retrofitting was an essential aspect of the project. However, major updates were required. Some of the older cameras were damaged because their seal had worn out, allowing water to enter. On the storage side, the user needed to retain recorded footage for four months while enabling remote viewing from a location that was about 5 kilometers away. BP Manor already had a strong and positive history of using VIVOTEK complete IP surveillance systems, including network cameras, network video recorders (NVR) and video management software. This long-term partnership and trust ensured that the company continued to choose the same brand. A total of 50 cameras were installed, covering areas from driveways to cash points, the shop floor, pump islands, and staff rooms. VIVOTEK began the project by replacing the damaged cameras with IB9360-H and IB9388-HT. These bullet cameras deliver high-quality images and are weather-proof with an IP66 rating and vandal-proof with IK10-rated housing. In order to meet the unique demands of the gas stations, a mini fisheye camera with a 360-degree surround view can cover the shop floor, while box and fixed dome cameras cover an indoor cashpoint, and weather-proof and vandal-proof bullet cameras protect outdoor driveways. The transformation also included three existing network video recorders (NVR) that were replaced with a single 128 channel, 16 hot-swappable HDD bays NVR, the NR9782-v2. The whole system was connected and managed by VIVOTEK’s state-of-the-art video management software VAST 2, empowering the customer to control the footage better with smart search, video analytics report, and third-party data source with Data Magnet functionality. The Data Magnet enables importing PoS data into VAST 2, providing rapid access to the recorded data while supporting the simultaneous display of sales transaction information during live streaming. The result has meant that BP Manor can continue to grow its business intelligently. Their customers can be assured of their safety and security as they return to this trusted brand, just as BP Manor has returned to VIVOTEK. “Ever since 2010, we have been supplying and installing VIVOTEK’s IP surveillance system and offering them to our customers as a premium option. They provide unparalleled quality and performance. We remain loyal to the brand and can vouch for the product’s durability and performance,” stated Azam Paruk, Azrea Installations, Managing Partner.  

When companies introduce new products aimed at improving the efficiency of traffic and safety of all road users, a critical step in the process often includes testing those products by state Departments of Transportation (DOTs). This testing and certification by DOTs ensures that new technologies are viable and acceptable solutions to be placed on each state’s respective approved products list (APL), which then allows adoption across city, county, and state applications. In many states, securing a place on the APL is required before state-wide or local municipality implementation. Widely recognized as one of the most, if not the most, stringent APL certification processes in the United States, securing a place on the Florida Department of Transportation (FDOT) APL affords a level of trust that shows other existing or potential customers such as city councils or integrators, the level of quality these products offer. Several of Flir’s latest generation smart sensors for traffic detection and data collection have been placed on the state of Florida’s APL. These include the TrafiSense2, TrafiOne, Traficam x-stream2, and the TrafiSense2 Dual. Because of the high bar FDOT maintains for products to achieve APL certification, several other state DOTs recognize FDOT’s APL and use it as part of their acceptance process in addition to their own respective state standards. In addition to Florida, FLIR is working with several other state DOTs to include its latest smart sensors on each state’s respective APLs, enabling wider adoption of this critical technology. Worldwide, FLIR has tens of thousands of smart sensors deployed in dozens of countries. The FLIR TrafiSense2 uses a high-resolution thermal sensor to accurately and reliably detect vehicles and vulnerable road users such as bicyclists and pedestrians, no matter the lighting and weather conditions. Combined with onboard object classification analytics, TrafiSense2 has quickly gained an excellent reputation and following among traffic engineers and managers for its high performance and use in several applications. With its built-in HD resolution color sensor and onboard analytics, the FLIR TrafiCam x-stream is an excellent value option to achieve reliable traffic/ vehicle detection as well as data collection. FLIR is no stranger to FDOT’s APL. The original TrafiSense was listed on the APL several years ago. With the introduction of that product, FDOT needed to evolve its criteria to now include thermal imaging as a category within its intersection products umbrella. With the legacy approvals in place and the newly listed products, this paves the way for FLIR to secure additional approvals for new products. This includes the recently-announced FLIR TrafiSense AI with thermal imaging and the FLIR TrafiCam AI visible camera, both with onboard artificial intelligence (AI), designed to safely help optimize traffic flow on roadways and at intersections.  

Invixium, a leading global provider of innovative touchless biometric solutions, recently announces that Eastern Platinum Limited (Eastplats) has deployed IXM TITAN with Enhancement Kit at their Crocodile River Mine. This deployment comes in response to a growing global need for touchless access control and temperature screening due to COVID-19. The local deployment of IXM TITAN was handled by South Africa-based integration specialists, Bluewhale Digital. Bluewhale Digital has 35 years experience in the South Africa mining sector, and after assessing a number of products, chose IXM TITAN for its superior specifications, build quality and ability to handle the unique challenges posed at the mine. Mining operations like Crocodile River Mine require extremely rugged security equipment. Invixium’s IXM TITAN is crafted with an all-aluminum body and a Corning® Gorilla® Glass LCD screen to withstand the harshest environmental conditions, from exposure to dust and sand to high impacts caused by nearby mine blasts. With an existing HRMS installed, Eastplats requires full feature integration with their time and attendance access control hardware. Shift schedules and breathalyzer results need to be checked to enter the mine, and TITAN’s time tracking data would be used to calculate payroll. Further, Eastplats’s COVID-19 response demands that temperature screening and mask detection be added to its access control protocol for thousands of employees and visitors at every shift, adding complexity to an already-intricate integration. IXM TITAN with Enhancement Kit was selected not only for its ruggedness and integration capabilities, but also for its high throughput. With the Enhancement Kit installed, the complete solution can touchlessly authenticate and temperature-screen 12 to 15 users per minute. Thousands of employees and the overall business risk monumental financial losses from delays in entry; thus, speed is a top factor in biometric hardware selection. “Our concern was for the safety and well-being of the Eastplats employees as well as addressing the large amount of time spent on collation and reporting for regulatory requirements,” said Matthew Simpson, Director at Bluewhale Digital, “In the midst of a global pandemic, we needed a way to safely and reliably move 500 people through turnstiles during shift change. We needed to do it with no physical contact, and in line with South Africa’s lockdown regulations.” Using IXM TITAN Bluewhale Digital was able to integrate employee identification and touchless core body temperature scanning, with Eastplats’ existing time and attendance system and their multi-layered security infrastructure. This, along with an automated system for restricting access until a COVID-19 declaration statement was signed by all those entering the mine ensured Eastplats received a fully integrated solution that reduced paperwork and reporting time, and prioritized the health and safety of all mine employees. Following a successful proof of concept trial with four IXM TITAN with Enhancement Kit units, Eastplats plans to add additional Invixium solutions at more entry points to Crocodile River Mine. Due to the ease of installation and integration with their existing system, Eastplats is highly satisfied with the increase in productivity and peace of mind provided by the Invixium solution. “There has been a revolution when it comes to face recognition in the rugged industry of mining, as fingerprints have obvious issues with the time it takes to wash hands before touching a delicate sensor. Add that to the risk of COVID-19 lingering on surfaces, and face recognition becomes the obvious answer for access control,” said Hannelie Hanson, General Manager at Eastplats, “Invixium’s products are quick and accurate, even in our mine, and the Enhancement Kit’s temperature screening reduces the number of steps it takes for a person to get to work safely and with ease. IXM TITAN’s integration with Crocodile River Mine’s current human resource management system and security software ensures managers have all the necessary documents and reports to manage staff and visitors in one location.” “Deploying biometric technology in the mining sector is extremely challenging,” said Shiraz Kapadia, CEO & President at Invixium, “We’re proud to have engineered IXM TITAN to be well suited for extremely harsh environments, like mines, and we are pleased to be the premiere biometric provider to mining operations worldwide, like Eastplats in Africa. IXM TITAN was selected for its ruggedness and speed in face recognition and temperature screening in various lighting conditions. The result is very positive. TITAN ensures a simple and comprehensive solution for employees and managers to allow them to return to work in a healthy, safe, and productive environment.” Invixium is represented by its authorized distributor Pyro-Tech Security Suppliers, located in Johannesburg. Invixium’s presence in South Africa has grown significantly since its regional launch in 2019.  

For the jewelry business owner, ensuring the highest level of security has always been a top priority. VIVOTEK, the global leading IP surveillance provider, has built up a rigorous surveillance system for Peyrelongue Chronos, a well-known luxury boutique offering high-end jewelry in Mexico, to monitor their precious products without any blind spots and to prevent robbery or theft. Peyrelongue Chronos has recently remodeled its facilities, including an overall of the video surveillance system. In search of the best solution to meet demands for both outside and inside the store, Peyrelongue Chronos found all of its requirements met by the wide range of VIVOTEK cameras. The 180-degree multi-sensor MS8391-EV was mounted on the facade of the boutique to maximize the field of view with 12-megapixel high-quality images and reduce the number of cameras required, thus cutting down installation costs. The camera is also ideal for the outdoors because of the robust housing that resists rain, dust and protects it from vandalism or tampering. To enhance the outdoor security of the building, two FD9360-H cameras were added to monitor the avenue in both directions and provide clear night views despite the harsh outdoor environment. Inside the Peyrelongue Chronos store, two of MS9390-HV, the most efficient panoramic network camera, were installed in the jewelry area to surveil all displays as well as all movements within them. With its unique and stylish dual-sensor design, the MS9390-HV offers a 180-degree field of view and range of up to 20 meters, and is capable of maintaining a higher field of view (FoV) than traditional multi-sensor panoramic cameras using four sensors. Within the spacious and comfortable luxury watch area, two 12-megapixel fisheye cameras, the FE8191 and FE9191 were chosen to monitor the product showcases, delivering blind-spot-free 360-degree surround imaging of wide areas. Further enhancing performance, the FE9191 features AI-powered video content analysis – Smart 360 VCA, including intrusion detection, crowd detection, and loitering detection, which enables the security staff to receive alarm notification for any notable event. Finally, for the shared area such as aisles, entrances, and exits, the ability to capture high-quality images both in low light and high-contrast environments is a critical issue when selecting surveillance cameras. The 5-megapixel and 2-megapixel dome cameras, FD9189- HM and FD8166A-N, were chosen precisely for this reason. The FD9189-HM is equipped with 30 meters range IR illuminators for enhanced night vision, and the FD8166A-N is armed with invisible 940nm IR illuminators and capable to see up to 6 meters in total darkness, making it a sure bet to meet all the surveillance requirements in transit zones within this renowned boutique. “Thanks to VIVOTEK’s high-level security system, we are confident that we can guarantee our clients the best experience from the moment they walk in. Peyrelongue Chronos feels secure with VIVOTEK’s surveillance solution while servicing clients,” pointed out Ana LucíaGarcía, Marketing and PR Manager of Peyrelongue Chronos, “The most remarkable thing when working with VIVOTEK is technical support. They assisted me both pre-sale and post-sale to provide quality service to our customers. No matter what types of security issue my clients may have, I know I can solve it with VIVOTEK’s technology,” remarked Serafin Sanchez, Automatization Server Manager and Integrator Certified by VIVOTEK.