TATKAL SERVICE to Bring in Service Differentiation
CP PLUS, India’s leading brand in advanced security and surveillance solutions, has recently introduced ‘Tatkal Service’ that allows an immediate unit-to-unit replacement and thereby reducing downtime for customers’ security system. This new service facilitates company’s large base of partners and customers across India, and not only ensures customer delight but also gives an edge in the market. It shows CP PLUS’ customer-first approach in addition to its premium quality CCTV products, best price and performance.
Appropriate service is crucial in the success of an organization. As we are a complete solution provider in the field of electronic security & surveillance, it’s become vital for us to improve our services consistently. Here Tatkal Service is a great example of how well we are serving our partners. The service provides instant replacement of units and related support. We at CP PLUS always aim to ensure overall customer satisfaction through fair dealing and valuing our patrons
-Aditya Khemka
MD, CP PLUS
With CP PLUS Tatkal Service, replacing or fixing of products gets easy and convenient for the partners. It’s a thoughtful concept by CP PLUS – saving both time and cost. Accordingly, the service is pivotal in improving business productivity, efficiency as well as the profitability of CP PLUS and its partners. With the aim of excellent customer service, the company truly appreciates its partners. CP PLUS Tatkal Service is applicable for selected models only.
First Smart Hub in Visakhapatnam
The security industry is on its growth trajectory, and value addition in all aspects is a key mantra. The customer is always eager to learn more and more about what extra value propositions electronic security and surveillance products can offer to them.
CP PLUS Smart Hub is the intelligent step in the value creation for the security industry. The first such hub with all its value proposition with respect to motion alert, voice over, visitor management, energy saving, greenhouse, etc., was recently inaugurated by Yogesh B. Dutta, COO, CP PLUS in Visakhapatnam.
“It will not only set a new milestone, but also a benchmark for others to follow,” said Yogesh, “The Smart Hub will also be a training-ground for system integrators in the region who are keen to bring value-added electronic security and surveillance solutions to customers.”
It’s always a challenge to make customers understand the technology offered. This Smart Hub helps customers experience state-of-the-art technology and solutions through a wide range of CP PLUS products.
The inauguration was attended by more than 200 system integrators across the region. Yogesh Dutta updated them on the latest trends in the industry. The CP PLUS Smart Hub in Visakhapatnam will benefit users/ customers to a great extent.
