Riding high on future-ready technologies and an innovative range of products, Aditya Infotech Limited stands deeply committed to its customers. After decades of experience in providing best-in-class services, they are taking another quantum leap with the launch of SPEEDO – a 24-hour service resolution, especially designed for their valued channel partners. This program aims to augment customer satisfaction to a higher level and enhance the service delivery process pan-India.
According to Yogesh Dutta, COO, Aditya Infotech Limited, “Being a technology-driven enterprise, customer satisfaction is paramount for us. Our products and solutions are increasingly customer-centric and therefore, we have launched the SPEEDO service to walk a step further in customer engagement, thereby working to strengthen the bond with our channel partners. As industry leaders, we think that security and surveillance has an immense potential in the Indian market. Our major focus is now on delivering an exceptional product quality and achieving the highest standards of customer satisfaction.”
SPEEDO is a 24-hour dedicated service for our channel partners. The product categories covered under this service are HD plastic body camera, IP plastic body camera, SMPS (CP PLUS power supply), and 4/8/16 recorders (1 SATA). The service will be applicable as per the standard warranty norms and will be available in selected locations only. The maximum turnaround time is 24 working hours, whereas, product will be swapped/ repaired/ returned on the same day itself.
