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Aiming High – Aiming Safely

Working at high altitudes is considered to be extremely dangerous. Fire services, for instance, need to conduct safe rescue operations, yet they are by no means the only ones. Safe working conditions are equally vital for anyone working at solar or wind farms, in the forestry industry or at a brewery. Technical regulations are therefore in place, ensuring the provision of suitable equipment and training. Transmission poles, bridge pylons, industrial stacks, giant trees, rescue operations in the mountains – it may well seem that the higher a person has to climb, the more they need to be protected from falling. Yet there is no need to aim quite so high. Even a fall from a relatively low height can lead to severe injuries or death. The same applies to depths, for example in a well. “Anywhere a person might need to enter and where they are then completely enclosed,” says Klaus Bornack, President of Düsseldorf’s A+A – the world’s leading trade fair on personal equipment, corporate safety and safety at work – and Board member of IVPS, the German Association of Manufacturers of Personal Protective Equipment, “Take a brewery, for instance, where barrels need to be cleaned at regular intervals. Sadly, it keeps happening that an employee faints while performing such work. This may be because they’re short of oxygen, or it may be because of toxic gases descending to the bottom of the barrel. Anyone rescuing them and letting themselves down into the barrel would then also faint.” This makes it essential to use rescue equipment with proper fall protection where a person can be suspended in an upright position if they faint. In Germany alone, says Bornack, manufacturers are selling about EUR 1.8 billion worth of personal protection equipment. Alongside protective gloves, footwear and clothing, about 25% of the revenue comes from life-saving products such as respiratory protection, fire protection and safety ropes, as important equipment to keep down accident figures. Such products are based on technical standards and the accident prevention regulations set up by Germany’s accident liability insurance associations, thus warranting compliance with minimum safety requirements. Moreover, thanks to EC directives, the regulations are applicable across borders, throughout Europe, and an important new element will be the upgrading of the former PPE directive 89/686/EEC to the level of an EC regulation from 2019. Indispensable: Training and seminars Under the law, it is basically the job of each company’s health and safety officer to ensure compliance with minimum standards. They therefore need to receive training as multipliers, so that they can be contacted about any questions that might arise and provide information and the necessary details about fall protection. A health and safety officer can demonstrate how to wear a belt or harness correctly, and they are also familiar with issues such as load safety. Furthermore, they are trained in the regular checking of PPE for operational reliability. Training in the checking and practical use of PPE is provided by companies such as Bornack (which has three training centres, including a large high-altitude facility in Marbach on the river Neckar), DWS Pohl, Edelrid, MAS and ABS Safety. Training courses are indispensable for the proper use of protection equipment. Good equipment is essential, but the better a user is trained, the more they are protected. After all, any work on radio masts and bridge piers is risk-prone, and when a person is in danger and needs to be rescued, this can never be described as an everyday situation. Even professionals such as special command units, fire services, the police and Germany’s Border Protection Group 9 can reach their mental and physical limits. This makes it all the more important for such workers to receive regular training in handling special situations and therefore to attend courses held by suitable service providers. Anyone requiring rope access in their work needs to be fully familiar with their workplace. This is the only way for them to understand the risks and to take suitable precautions. Moreover, technology always has its limits – and the same is of course true for safety technology. A rope access worker needs to be made aware of both these circumstances through suitable courses and must be trained in the correct use of their equipment. “This means providing a realistic environment,” says Bornack, “where they can learn to master high altitude situations – not just physically, but also mentally.” “To establish rope access as a legitimate working method in Germany, our members have decided to define a set of safety and training standards,” says the German Industrial Rope Access Trade Association (FISAT) as it comments on its foundation. A similar focus is maintained by the Global Wind Organisation, an association of companies catering for the offshore market. This organisation, too, has formulated regulations for equipment and training content which are applicable throughout the EU. Another industrial rope access workers’ organisation with certification as a training facility is IRATA (Industrial Rope Access Trade Association). From an alpine world to a working environment The history of fall protection at work is not as long as it might seem. Scaffolding is not always suitable as an access method, and a crane is often too expensive and cannot be set up everywhere. While the cost and benefit of construction projects were often still manageable, inspections and repairs – particularly in exposed places – increasingly required new and secure access options. According to the German Industrial Rope Access Trade Association (FISAT), the scope of the work originally covered maintenance and repairs of defective spires, sculptural architecture, certain high-altitude works of art, as well as offshore oil rigs and onshore wind farms. The association further explains, “Germany experienced an increase in public awareness about rope access work in 1995, with the shrouding of the Reichstag in Berlin – to realise the design of the artist couple Christo and Jeanne-Claude, over a hundred rope acess workers had to be employed. At the time, such work was still not generally permitted, but after long negotiations…

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New ISO Standard on Video Fire Detectors will Help Save Lives

Early detection of fire and smoke are essential to save lives, property and the environment. Modern technology such as video fire detectors, especially in some high-risk places like tunnels, oil and gas environments, public buildings or storage areas, enable a fast response to a potential fire. A new ISO technical specification on video fire detectors helps ensure more efficient and reliable equipment. According to the Center of Fire Statistics (CFS) of the International Association of Fire and Rescue Services (CTIF), among 31 countries representing 14 % of the world’s population, fire services reported 3.5 million fires, 18.5 thousand civilian fire deaths and 45.0 thousand civilian fire injuries in 2015. Video detection technology detects, identifies and analyses smoke at the first sign of fire or flame. The equipment’s understanding of the behaviour and movement of smoke enables users, located on site or remotely, to raise the alert and take appropriate action early. Keith Shinn, Chair of ISO subcommittee ISO/TC 21/SC 3 that developed the standard, says, “In large open compartments, it can remove the delay in smoke travelling to the detector and result in a quicker response by emergency services. It can also permit smoke detection in harsh environments where it may otherwise be impractical.” ISO/TS 7240-29:2017, Fire detection and alarm systems – Part 29: Video fire detectors, specifies requirements, test methods and performance criteria for video fire detectors (VFD) operating in the visible spectrum, for use in fire detection and alarm systems installed in and around buildings. Isaac Papier, Convenor of ISO subcommittee ISO/TC 21/SC 3, explains, “Industrial fire detection serves two vital functions. First in preventing loss of the facility, but actually, more importantly, in providing a fast response such that operation is not interrupted resulting in severe revenue loss. Today’s modern automated production facilities comprise huge investments with revenue flows often exceeding millions of dollars per hour. Any downtime can very quickly amount to huge sums. Further, any shutdown can involve complex and lengthy start-up procedures that further exacerbate the loss. A video fire detector is an excellent tool to effectively monitor a large area in real time.” Until now, there has been no comprehensive international specification for video fire detectors and ISO/TS 7240-29 provides the first platform for international acceptance of a uniform specification. Shinn further explains, “The community at large should be the greatest beneficiary of the release of this technical specification. It now has the opportunity for enhanced protection of life safety at reduced cost. The closed-circuit television sector (CCTV) is the fastest-growing segment of the security industry and the synergy with life safety cannot be ignored.” Papier adds, “Considering that many of the facilities where VFDs are to be installed are owned by international conglomerates, an internationally accepted specification is ideal.” He believes the publication of this technical specification should significantly expand the VFD market. “Often, in a large industrial facility, VFDs are the only viable solution. Unfortunately, without the existence of a published International Standard, owners and insurance carriers were hesitant to rely on this solution without a comprehensive International Standard,” he adds. With the new technical specification, facilities owners and their insurance carriers, as well as manufacturers, stand to benefit directly. Papier concludes, “The new ISO/TS 7240-29 provides owners and insurance carriers with the international consensus metrics for performance of VFDs. The manufacturers will benefit because the existence of the technical specification gives users and specifiers the confidence to include VFDs in their fire protection schemes, creating a market for these products. For manufacturers, the technical specification provides a design specification for building the products.” A fire detection and alarm system is required to function satisfactorily, not only in the event of a fire, but also during and after exposure to conditions likely to be met in practice, including corrosion, vibration, direct impact, indirect shock and electromagnetic interference. Tests are intended to assess the performance of the video fire detectors under such conditions. According to Shinn, this technical specification will allow the industry to move forward in an organized way.

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First Data Exchange Agreement

New pact marks closer public-private collaboration in combating cybercrime, globally Palo Alto Networks® the next-generation security company is formalising its cooperation with the INTERPOL Global Complex for Innovation (IGCI). Palo Alto Networks is the first cybersecurity company to sign a Data Exchange Agreement (DEA) with INTERPOL. This agreement aims to combat criminal trends in cyberspace, cyberthreats and cybercrime globally through sharing threat information generated by Palo Alto Networks and Unit 42, its threat intelligence team. Palo Alto Networks will be involved in the operational briefings at INTERPOL and vice versa. A threat intelligence expert from Unit 42 will be assigned to collaborate with the IGCI, helping provide a clearer understanding of the current landscape, which can equip law enforcement officers with powerful information needed to prevent successful cyberattacks. While the agreement formalises the cooperation between Palo Alto Networks and INTERPOL, both parties have long been in collaboration. Early this year, Palo Alto Networks was one of the seven private sector companies that provided support to an INTERPOL-led operation targeting cybercrime across the ASEAN region, resulting in the identification of nearly 9,000 command-and-control (C2) servers as well as hundreds of compromised websites, including government portals. Palo Alto Networks recent State of Cybersecurity in Asia-Pacific survey revealed that 44 per cent of organisations across Asia-Pacific have already started sharing threat information with other companies in their industry. This agreement extends the kind of information sharing needed across industries, and public and private organisations to close the gap between network defenders and cyber adversaries, and maintain trust in our digital way of life. Tackling cybercrime is not something that law enforcement can do in isolation. Cooperation with the private sector is essential if we are to effectively combat this global phenomenon. INTERPOL’s agreement with Palo Alto Networks is an important step in our ongoing efforts to ensure law enforcement worldwide has access to the information they need to combat cyberthreats which are a significant issue for both the public and private sectors.  – Noboru Nakatani Executive Director ICGI Cybercrime represents a significant amount of risk for businesses and organisations today. This collaboration marks a mutual commitment to information sharing, which is necessary in preventing successful cyberattacks. Together with INTERPOL, we can continue to raise awareness and educate business leaders and reduce the collective cybersecurity risk over time. – Sean Duca Vice President Regional Chief Security Officer Asia-Pacific, Palo Alto Networks  

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ECHO Project

Security and fire industries take up the challenge of the new Electronic Call Handling Operation (ECHO) project The British Security Industry Association, Fire Industry Association and Fire & Security Association are playing a key role in the development of a new Electronic Call Handling Operation (ECHO) project. This aims to deliver a centralised fully automated electronic call handling service to reduce pressure on the emergency services and alarm receiving centres (ARCs) by reducing their call handling times and errors that can occur from manual response handling. Though ECHO will initially focus on automating the call handling process, it will bring about the ability to automate Police URN management as well as exploit the potential for delivering both automated audio and visual alarm confirmation. Though a similar service to this has been successfully piloted for some time with a limited number of alarm companies and police forces, the ECHO project is a milestone change in enabling the technology to be rolled out to other police and fire control rooms. Following discussions between the National Police Chiefs Council (NPCC) and the private security industry back in 2015, the decision to implement electronic transfer was agreed. This resulted in the NPCC security systems policy citing a date of 2020 for all Alarm Receiving Centres (ARCs) to be operating on an electronic platform. BSIA, FIA and FSA jointly commented: “We are delighted to be jointly playing a key role in the development of ECHO – which aims to use technology to ease the burden on the emergency services and ARCs. “Our three trade bodies will be working closely with the NPCC and other major stakeholders to ensure ECHO is delivered on schedule by 2020.” Though the industry has spent the past 18 months exploring a suitable platform, initial funding to launch the project, has only recently been secured. Since then, an initial briefing of key stakeholders on the expectations and potential of the ECHO project has taken place. A new not-for-profit company, managed by the key stakeholders, will be launched in due course. This will provide direction and governance for ECHO. Its initial task will be to scope out the project detail, formalise the ECHO technical solution and then begin the role out to ‘connect’ ARCs to emergency service control rooms. The service is expected to be subscription-based, calculated annually on the number of unique reference numbers (URNs) managed by ARCs, which will be managed online. This will ensure the operation of ECHO can be sustained year on year, consistently delivered by industry partners.

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Securitas Acquires PSGA

Enters the Australian security service market Securitas has signed an agreement to acquire the Australian security services company PSGA. The enterprise value is estimated at MSEK 36 (MAUD 5.5). PSGA has been a partner to Securitas in Australia for many years, providing consulting and investigation services and guarding services to Securitas’ global customers mainly in Sydney and Melbourne. The company has 120 employees and annual sales of approximately MSEK 81 (MAUD 12). “We see opportunities to grow with our global customers in Australia, to establish a solid local business in the country, and at the same time develop the market over time into more electronic security-based solutions,” says Alf Göransson, Securitas’ President and CEO. The Australian private security market, which includes on-site and mobile guarding, monitoring, cash-in-transit (CIT) and private investigations, is a mature market, estimated to be of worth BAUD 6.2, with an expected annual growth rate of 2 percent over the next five years. It is estimated that the industry has more than 54,000 security officers and 6,000 active security companies. However, there has been a trend of consolidation in the market over the past decades. Geographically, the security services market in Australia is concentrated to Sydney, Melbourne and Brisbane. The acquisition is expected to be consolidated in Securitas in the third quarter of 2017.

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GSMA Certified eSIM Subscription Management

Gemalto first in the world to be fully-certified by the GSMA for secure eSIM subscription management Gemalto’s On-Demand Connectivity Service has become the first in the world to demonstrate full compliance with the stringent security requirements of the GSMA’s Security Accreditation Scheme for embedded SIM (eSIM) remote provisioning. As a result, OEMs, mobile operators, and service providers worldwide can be assured that Gemalto implements appropriate security measures for storage and handling of all sensitive user profile data. These measures extend from initial eSIM production through to management of mobile subscriptions over the entire service lifecycle. The accreditations apply to industrial IoT applications, automotive solutions and consumer electronics. Unlike a conventional SIM, an eSIM is soldered into a device during production and must be remotely managed during its entire lifecycle. This simplifies manufacturing and logistics, prevents tampering, and eliminates the need to fit and replace SIMs at a later stage. With more than 50 references, Gemalto On-Demand Connectivity Service – a subscription management platform – provides customers with a GSMA certified environment to support their commercial launches. “These new certifications demonstrate Gemalto’s leadership and commitment to implementing rigorous security measures that extend from the core to the very edge. “Mobile operators and OEMs can now fully benefit from the combined promises of the eSIM and remote SIM provisioning services for industrial, enterprise and consumer applications” said David Buhan, Senior Vice President Mobile and IoT Services for Gemalto.

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PowerSeries Neo

Earning Wireless Commercial Burglary ULC Certification – an industry first in Canada Johnson Controls’ PowerSeries Neo with PowerG technology from its DSC brand, has received Wireless Commercial Burglary Underwriters Laboratories of Canada (ULC) certification, an industry first in Canada. For those already installing ULC-compliant products, PowerSeries Neo now becomes the leading commercial burglar alarm solution for customers seeking secure, robust and reliable wireless options. By receiving ULC-S304-16, the category for ULC wireless commercial burglary systems, the PowerSeries Neo has been certified under the highest level of requirements for commercial type applications. This makes PowerSeries Neo the go-to choice for installers looking to add an integrated security product to their portfolio that meets the time-tested assurance of ULC commercial standards. PowerSeries Neo’s advanced wireless capabilities allow for real time visual verification from strategically positioned wireless passive infrared sensor (PIR) cameras within the building to minimize false alarms. Devices and sensors with PowerG wireless intrusion technology continuously measure the communication quality and automatically sets transmission power to the minimum required for reliable communication with the panel, thereby saving energy and battery life. Solid encryption technology offers an exceptionally high level of protection by guarding against digital attacks on the system. PowerSeries Neo works with mobile apps for efficient, on-the-go monitoring.

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Advanced CAD System

For Better, Faster Incident Response Innovative technology gives Western Australian Fire and Emergency Services the advantage in emergency management Western Australia’s Department of Fire & Emergency Services (DFES) has made a long-term investment in productivity gains for its teams through an agreement with Motorola Solutions to provide a new computer aided dispatch (CAD) system. Motorola Solutions’ PremierOne CAD™ integrates critical information between agency databases, command centres and frontline officers working in the field. CAD systems are the essential information hub between public safety agencies and the general public. They include critical information from Triple Zero (000) calls, one of the first points of contact for community members before information is dispatched to first responders in the field. The systems collect and collate information that is essential to a fire and emergency worker’s daily workflow. DFES now joins Western Australia Police (WAPOL) in using the same PremierOne CAD technology platform, creating more opportunities for collaboration between the state’s fire and emergency services and police for coordinated incident response in the future. The new CAD system will provide DFES with many enhanced features to enable greater visibility of its resources for better decision making and resource management. This includes mobility technology to provide instant and precise, mapping, dispatch and premise hazard information to crews working on emergency response vehicles. This vital information helps DFES personnel to be better informed before moving into potentially dangerous situations. Aligned, connected technology for better results The decision by DFES and WAPOL to invest in the same CAD platform also reflects the Western Australian Government’s State ICT Strategy to align technology and business functions to improve service delivery to the community. The technology extension also supports the government’s ICT strategy by: Simplifying technology platforms, systems and standards as part of a unified government. Connecting agencies and the community through digital services and system integration. Informing decision-makers, frontline staff and the public with quality data and analysis. Vice President and Managing Director for Motorola Solutions Australia and New Zealand, Steve Crutchfield, said the CAD systems would provide full support for daily operations for DFES and WAPOL and can be ramped up to support peak events and emergencies. “Placing the right information into the hands of first responders leads to better, faster and more accurate decision making in critical moments,” Crutchfield said. “The PremierOne CAD technology platform will help DFES to manage their resources more efficiently so frontline officers can be deployed quickly and effectively to protect their communities. “In the future, having fire and emergency services and police agencies using the same CAD technology means they can collaborate more effectively during peak events including major bushfires. This creates a clear, common operating picture of what is happening in real time, helping response agencies to protect lives and property,” Crutchfield said. The CAD platform can also support the addition of further agencies over time as well as future technological advancements to further enhance efficiency and front line support. The new contract with DFES is valued at more than $AUD 7 million and follows WAPOL’s original investment of $AUD 11 million to upgrade its CAD platform.

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Video Analytics

The past decade has seen the reliability and effectiveness of surveillance video analytics vastly improve, making accessibility of the software gain widespread growth. Developments in camera and server processing technology have allowed for analytics to run on them alone even when running multiple video streams or other applications. The capabilities of Genie’s WISH surveillance systems are significantly boosted with the introduction of its new analytics firmware. Built into Genie’s latest H.265 network recorders from their flagship WISH range, the analytics firmware provides its users’ more reliable information benefiting from the following features: Camera mask: An alarm based event is generated if something is placed over the front of a camera. For example someone’s hand or an object. Camera scene change: An alarm based event is generated if a camera’s field of view suddenly changes – for example, if someone suddenly turns a camera to face a wall. Object added or removed from the location: By programming predefined areas, objects either left or added to the region are detected and will generate an alarm. This would be ideal for securing objects of value or areas where items/ vehicles shouldn’t be left unattended. Intrusion detection: Detects when a person or vehicle enters the area. Ideal for monitoring areas normally with a low footfall. Line crossing (A>B) (B>A) (A<>B): A ‘tripwire’ application that detects moving objects that cross a virtual line, making it possible to automatically trigger an alarm based on an event. Users can set up a maximum of 4 different tripwires, defining the direction they are triggered. This is ideal for monitoring entry and exit points or areas where vehicles/ people should be travelling in a certain direction. With a user friendly GUI setup is easy, allowing users to select the camera and the intelligence feature they would like to run. Depending on the feature the user can set the parameters they would like to monitor, set trigger times, chose from a video pop up alert, email alert or both. Once settings are saved, the user can watch as the video intelligence takes action on their monitor. The software helps to highlight the unusual from the ordinary, providing the operator with reliable information that helps identify suspicious activity, which in turn helps reaction time and quickly report the incident to a response team or emergency services. Users will benefit from the support of Genie’s free analytics software features when using the combination of H.265 cameras that operate with the 4.1.0 firmware, and NVRs from the flagship WISH range, creating an intelligent surveillance solution to keep both personnel and assets safe.

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New Survey Findings

Digital transformation is disrupting the finance industry in Asia-Pacific and likewise driving positive change, however, cybersecurity risks have also increased significantly. Palo Alto Networks recently released a survey revealing a high level of awareness within the sector to invest in cybersecurity measures. 72 percent of respondents claim to have received additional cybersecurity budgets over the past year – above the average of 66 percent, across all industry sectors surveyed. This shows a good understanding on the importance of dedicating resources to avoid cyberthreats. Furthermore, 52 percent of financial institutions have also adopted big data analytics to detect security breaches and fraud, which is significantly higher than the overall average of 33 percent. A high percentage of financial firms dedicating resources on big data analytics to mitigate cyberthreats indicate how cybersecurity is critical for today’s traditional banks embracing digital technologies to deliver modern-day conveniences such as mobile banking. However, just like the industry-wide sentiment of organisations across the region, 55 percent of financial institutions still feel that a rather reactive, detect and respond approach towards cybersecurity is still more important than prevention. As it takes approximately 98 days on the average to detect an attack, majority of attackers have enough time to succeed before they get detected. This means that response after an attack is detected may be a little too late. In the current financial year alone, 3 out of 10 financial institutions in Asia-Pacific surveyed have lost over USD 100,000. Other key findings: There is a need to be mindful of external threats: 43 percent of respondents in the financial sector noted that most risk comes from third-party service providers. In fact, 50 percent of respondents said that their network’s exposure to external users like clients and suppliers is the primary barrier to ensuring cybersecurity. It is no wonder then, that 85 percent of financial institutions place a security policy on BYOD (bring your own device). Financial institutions demand external cybersecurity expertise, just like all other industries: 62 percent of financial institutions outsource cybersecurity to Managed Security Service Providers, higher than the 59 percent across industries. Cyberthreats should not disrupt 24/7 digital banking services: Other than monetary damages, financial institutions are also most worried about company downtown while a breach is being fixed (28 percent). Over the past few years, we have seen the finance industry taking greater action to ensure that their organisations are able to effectively mitigate cyberthreats. However, before even talking about cybersecurity budgets, financial institution must first ensure that they adopt an approach that minimise risks the most. A reactive approach towards cybersecurity simply isn’t enough to counter today’s most sophisticated cyberthreats, and we must not overlook the importance of prevention.  – Sean Duca Vice President and Regional Chief Security Officer for Asia-Pacific Palo Alto Networks  

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