Integration of VMS with Third-party Systems to Improve Business Operations & ROI
Video management software has become an indispensable part of security and surveillance applications. With the advent of cloud-based video surveillance, the power of VMS cannot be limited to just video monitoring. The new age VMS systems with intelligent video analytics are capable of offering much more than surveillance. The cloud-based VMS systems not only fulfill comprehensive surveillance needs of the businesses, but also complement other business processes, which may directly or indirectly reflect into the business ROI. Whether it is a new VMS installation or upgradation of an existing VMS system, enterprises (considering their business processes to be more interactive, connected and integrated) prefer their on premise or remote business systems to be integrated with the cloud-based Video management software. Since every business and its processes are different, the video surveillance needs of the enterprises also vary from each other. With the availability of flexible and customized video surveillance and analytics services, enterprises find it challenging to pick suitable thirdparty systems and apps to support their preferred VMS system. Therefore, most of the enterprises are shifting towards Video Surveillance-as-a-Service with their system integrators or VMS service providers. Most of the VMS service providers and system integrators are offering an open source or vendor independent cloud-based video management software to their clients for the obvious reason of making VMS compatible with third-party systems and applications. Why do third-party systems need to be compatible with video management software The third-party systems in VMS can be defined as any of the systems, applications or devices used to support and enhance the functionality of a video management software in order to improve the security and business processes of an enterprise. There are hundreds of companies manufacturing security and surveillance devices (like IP cameras, NVRs, Audio Devices, GPS systems etc.), but all the available devices are not necessarily compatible with the video management software preferred by the companies. Therefore, it is very important for VMS service providers or system integrators to check the compatibility of the surveillance software with the available thirdparty devices required for the project. Types of third-party systems and applications for VMS solution Third-party systems for a video management software are either physical devices installed at the surveillance location and office premises or widgets/ applications embedded in a video management software to enable intelligent video analytics. These systems and applications can be classified into two major categories; one as the systems for security and surveillance, and other as the system for supporting and enhancing business processes. Let us discuss them in detail. Security and surveillance systems Most of the third party systems and applications for security and surveillance are common across industries and are necessarily required to be part of a video management software. IP cameras An IP camera is a primary and mandatory requirement of any VMS system. A cloud-based video management software should support all types of IP cameras (Wired and Wireless cameras, PTZ, 360 degree, night vision, autofocus cameras etc.) from the major players/ manufacturers of the industry. VMS systems for customized surveillance projects must support IP cameras with open standards-based application programming interface (API), which allows system integrators to program the cameras for specific applications. IP surveillance cameras for video surveillance software must support multiple video streams and video compressions (H.264, MJEPEG) to send the video data with low latency. ONVIF support of the IP cameras with VMS systems can be an added advantage for the surveillance project. Access control devices Access control devices integrated with video management software provide physical security to any place or premise secured by the system. Integration of VMS with access control devices allows users to monitor, control and analyze multiple access points in real time, track the number of times access granted by the devices and react immediately in case of any event is triggered. Video surveillance along with access control helps in intrusion management, biometric attendance management and identity management. Fire and smoke detectors Fire and smoke detectors are the devices, which essentially need to be integrated with the VMS system of an enterprise. Large sized enterprises can have a large number of smoke detectors, which in case of fire, trigger the fire alarms of the building. An integrated fire alarm system with VMS allows a user to quickly identify and view the location of the fire alert. A quick response to such an emergency can help in saving lives and business assets. Video analytics for security & surveillance Video analytics in a VMS solution are a result of the structured algorithm of the software and many times inbuilt functionality of the devices connected to the VMS system. Video analytics for security and surveillance can be motion detection to prevent unauthorized access in restricted areas, perimeter protection to protect the virtual/ physical boundary within the enterprise, object detection, face recognition, people counting etc. A well-connected video management software with other surveillance and business-related devices can allow users to have complete control over business processes with security solutions and helps in improving the customer’s experience with the enterprise. Third party systems supporting business processes Cloud-based video management software is a well-accepted solution for security and surveillance across industries. Moreover, its structure of assimilating the functionalities of other business supporting systems enhances its business management capacity, incredibly. It empowers its administrators to have an inclusive approach to managing their business processes optimally without compromising on safety and security. Let us discuss the third party systems (used in different industries) that can be integrated with a VMS solution to enhance the business processes. Retail Third party systems and applications of a retail video management software are helpful for both employees of the retail stores and the customers visiting the stores. Here are some of the important systems to be integrated with retail video management software: Point of sale (POS systems): Integration of VMS with POS of any retail store can help in checking the fraudulent activities done by shoplifters or employees in a retail store. At POS, a customer pays for the shopped products,…