Category: Feature

“Our goal is to revolutionize IT operations by leveraging the power of AI. The integration of AIOps within the Infraon Infinity Suite represents a significant leap forward in how businesses manage their IT infrastructure” Satish Kumar VCEO, EverestIMS Technologies I n the rapidly evolving world of IT, maintaining seamless operations and staying ahead of potential issues is paramount. The integration of Artificial Intelligence for IT Operations (AIOps) within the Infraon Infinity Suite is transforming how businesses manage their IT infrastructure. This advanced integration leverages predictive analytics, automated incident management, and intelligent insights to enhance decision-making, optimize resource allocation, and improve overall IT performance. Predictive Analytics: Identifying issues before they impact business One of the standout features of the Infraon Infinity Suite with AIOps integration is its predictive analytics capability. This technology utilizes machine learning algorithms to analyze historical data, detect patterns, and predict potential IT issues before they impact business operations. By identifying anomalies and trends early, IT teams can proactively address these issues, preventing downtime and ensuring continuous service availability. Predictive analytics enables organizations to transition from a reactive approach to a proactive strategy in managing their IT environments. This shift not only improves the reliability of IT services but also reduces the time and cost associated with resolving unexpected incidents. By anticipating problems and addressing them before they escalate, businesses can maintain smoother operations and deliver better service quality to their customers. “Predictive analytics and automated incident management are game-changers for our clients. These capabilities allow them to stay ahead of potential issues and resolve incidents swiftly, ensuring uninterrupted business operations,” said Kumar. Automated Incident Management: Accelerating resolution times The integration of AIOps within the Infraon Infinity Suite also enhances incident management through automation. Automated incident management involves the use of AI to detect, diagnose, and resolve IT issues without human intervention. This capability significantly reduces the mean time to resolution (MTTR) and minimizes the impact of incidents on business operations. With automated incident management, IT teams can focus on more strategic tasks while the system handles routine issues. This not only improves efficiency but also ensures that incidents are resolved quickly and effectively. Automated workflows streamline the entire incident management process, from detection to resolution, ensuring that IT services remain uninterrupted and business operations continue smoothly. Intelligent Insights: Enabling informed decision-making AIOps integration within the Infraon Infinity Suite provides intelligent insights that are crucial for informed decision-making. These insights are derived from the continuous analysis of IT data, offering real-time visibility into the performance and health of IT systems. By understanding the current state and predicting future trends, IT leaders can make data-driven decisions that enhance the overall performance of their IT infrastructure. Intelligent insights enable IT teams to optimize resource allocation, ensuring that the right resources are available where and when they are needed most. This optimization not only improves operational efficiency but also reduces costs associated with over-provisioning or underutilization of IT resources. By leveraging these insights, organizations can achieve a more balanced and efficient IT environment. Optimizing resource allocation for better performance Resource allocation is a critical aspect of IT management, and the Infraon Infinity Suite with AIOps integration excels in this area. The suite uses AI to analyze resource usage patterns and recommend optimal allocation strategies. This ensures that resources are used efficiently, reducing waste and improving overall performance. By optimizing resource allocation, organizations can achieve better performance without increasing their IT budget. The system continuously monitors resource usage and makes adjustments as needed, ensuring that IT resources are always aligned with business needs. This dynamic approach to resource management helps businesses stay agile and responsive in a rapidly changing IT landscape. Enhancing overall IT performance The ultimate goal of integrating AIOps with the Infraon Infinity Suite is to enhance overall IT performance. By leveraging predictive analytics, automated incident management, and intelligent insights, the suite provides a comprehensive solution for managing IT operations effectively. This integration ensures that IT services are reliable, efficient, and aligned with business objectives. Improved IT performance translates to better business outcomes, including higher customer satisfaction, increased operational efficiency, and reduced costs. By proactively managing IT issues and optimizing resources, organizations can focus on strategic initiatives that drive growth and innovation. The Infraon Infinity Suite with AIOps integration empowers IT teams to deliver exceptional service quality and achieve superior business results. “Intelligent insights and optimized resource allocation are critical for maintaining an efficient and high-performing IT environment. With AIOps, we provide our clients with the tools they need to make informed decisions and achieve better business outcomes” In summary, the Infraon Infinity Suite with AIOps integration is a powerful solution that transforms IT operations. By leveraging advanced technologies like predictive analytics, automated incident management, and intelligent insights, the suite enhances decision-making, optimizes resource allocation, and improves overall IT performance. With this integration, EverestIMS Technologies continues to lead the way in delivering innovative IT service management solutions that drive business success.

Col. Prof. Sanjay Srivastava ChairmanClimate Resilient Observing SystemsPromotion Council (CROPC) & Professor of PracticeTERI School of Advanced Studies, New Delhi It was 28th of June, 2024 when Delhi-NCR woke up to a flooded morning. The flights from Terminal 1 at Indira Gandhi International Airport were suspended as there were severe damage to the façade and related infrastructure causing delay and suspension in flights. The cargo area was flooded and the stuff in transit had severe impact to the tune of total damage to parcels. The logistics companies and e-service providers had a time of nightmare in damage control. There were huge payouts due to the event. Actually, India Meteorological Department (IMD) had forecasted heavy rain in Delhi on 27 June 2024. This was followed by a midnight nowcast of extremely heavy rain. Next day, Delhi-NCR region woke up to a flooded morning. Delhi had a thunderstorm & lightning and extremely heavy rain on 28 June 2024. The turbulent wind damaged façade of T1 terminal of Indira Gandhi International Airport (IGAI) and airport operations from Terminal 1 was suspended for 48 hours. Safdarjung experienced more than 228.1mm rain in 24 hours which was first such incidents since 1936. Gurugram, NOIDA to Delhi, the precipitation varied from 40mm to 260mm which was historical. At IGAI, entire cargo area was flooded causing damage to the stored items in transit and disrupting the supply chain management. This being a working day, there were terrible traffic jam in entire NCR region. The intensity of rain was so much that any city with such extreme rainfall will get adversely impacted. Overall, the event had huge impact on the national and international business of more than INR2100 crores. This risk was not fathomed, weather warnings were ignored and corporate houses had to bear unbearable losses. The risk assessments were not done properly. And hence, even risk transfer tools like insurance did not work. There have been extreme events felt more frequently in most of the parts. Besides metro, tier 2 cities were more affected. In another event of heavy rain in Gurugram the DLF mall and expensive apartments like Camelia and magnolia had to face the wrath of flash flood. Since, the luxurious hutments and global stature, commercial malls, and IT-hubs like Cyber city are located in the vicinity of lake areas in the natural grains of Aravalli to the lakes, the water always follows natural grains, the infrastructures in the area will be affected. Similar extreme rains were felt at many cities viz. Hyderabad, Mumbai, Vadodara, Rajkot, Wayanad etc. Since Indian cities are developing very fast, there has been rapid growth of Infrastructures. An estimated impact of extreme weather in terms of financial losses in recent past has been depicted in Table 1 below:- Changing weather and extremes events like flash flood, sudden thunderstorms, lightning & hail, unbearable heat are being witnessed across the country. Weather is now a visible risk and it’s a big challenge to security and safety. Recent years have been marked with such extremes. It’s time to take a re-look and adopt weather intimately to have a fruitful way forward Last year, United Nations Secretary-General Antonio Guterres declared the ‘era of global boiling’ has arrived after July 2023 which was the hottest month ever record ed. The impact is being felt in terms of extreme and erratic events like heat wave beyond human endurance, sudden heavy rain in very short time, extreme colds, rapid rise in storms, cloud burst, thunderstorms and lightning. As per the research by University of California and the Indian researches by India Meteorological Department (IMD) and Climate Resilient observing Systems Promotion Council (CROPC), with one degree rise in temperature, there is 12% rise in evaporation that is overloading additional moisture. During last two-month August-September 2024, there have been four deep depressions in Bay of Bengal. There has unique phenomenon of deep depression in Bay of Bengal crisscrossing east to west and effecting western states. There was also a recurve of deep depression. “Changing weather and extremes events like flash flood, sudden thunderstorms, lightning & hail, unbearable heat are being witnessed across the country. Weather is now a visible risk and it’s a big challenge to security and safety. Recent years have been marked with such extremes. It’s time to take a re-look and adopt weather intimately to have a fruitful way forward” Climate change is not hypothetical, but it is also here, right now, at our gates. Senator Andrew Young had pointed out in US Presidential election in 2019. Even now, in the recent impending US Presidential election, Climate change is bone of contention. The risk of weather events affects everyone. Rather entire life cycle of common man, government and corporate businesses are governed by weather. There is state-of-the-art early warning forecast available by IMD. The government has laid down rules for usage of land as per master plan. Weather events, if sensibly followed, give adequate knowledge and opportunity for a progressive business instead of careless attitude causing huge damage. In addition, there are collateral impacts of complete SCM, mobility, solid waste management, energy transmission and distribution, and most importantly human health. The estimated economic damages during few recent events, as given in table 1 have been in thousands of crores causing dent to the economy. It’s worth pondering over the emerged risk of weather, especially extreme events. Cities have encroached upon the rivers and the land use zonation are encroached, municipal corporations are finding it tough to deal with the situations. The corporates are deeply engrossed into their business, least realizing the emerging risks and its impacts. For most of these corporates, these are short term events and it would be over by after few days or hours. The heat waves in 2024 were at extremes in many cities with temperature soaring in between 40 to 50 degree celcious. The working hours of people in corporate, government and routine business were grossly compromised. Rather, in peak hours of heat that is past mid-day till evening, 4-5…

Certified for a new era of security For over 55 years, Vicon has pioneered innovation in the security industry. With the STQC certification, Valerus takes a significant step forward in protecting organizations from both physical breaches and cyber threats. In an era where unauthorized access to live video feeds, tampered footage, and cybersecurity breaches are increasingly common, securing video surveillance systems is essential. The Valerus VMS is designed with cutting-edge cybersecurity measures, ensuring the integrity of sensitive data and video feeds, and providing unmatched reliability and trust. Key benefits of STQC certification Advanced Cybersecurity Valerus now offers heightened protection against cyber threats, securing data from unauthorized access and ensuring footage remains secure and unaltered. The system meets the most rigorous security standards, helping clients confidently manage data security risks, in addition to traditional physical security risks. Data Integrity and Reliability STQC certification means that Valerus safeguards sensitive information and ensures critical video remains accurate and reliable – both of which are essential for security operations, legal compliance, and organizational continuity. Peace-of-Mind with End-to-End Security Security professionals can rely on Valerus’ robust alarm management suite, integrated video analytics, and now, STQC-certified cybersecurity, to ensure their surveillance systems are protected against today’s most sophisticated threats. With 24/7 system health monitoring, proactive alerts, and integrated access control, Valerus goes beyond traditional VMS to offer comprehensive security. “Vicon, creators of the Valerus Video Management System, is proud to announce that its Valerus VMS is now STQC approved, certifying it as a cyber-secure video management platform. This certification underscores Vicon’s commitment to offering advanced video surveillance that meets the highest cybersecurity standards, specifically addressing risks associated with the Open Web Application Security Project (OWASP) top 10 vulnerabilities” Commitment to Cybersecurity This new certification is a testament to the company’s dedication to continuously evolving and enhancing its solutions. Combined with its OWASP compliance and advanced security features, Valerus delivers top-tier cybersecurity, ensuring that surveillance data is protected at all times. In addition, Vicon provides regular firmware updates and bug fixes, allowing users to stay up-to-date with the latest security measures, free of charge. The excellence of Valerus AI-based analytics deliver substantial time savings when it comes to post-event searches because they filter out non-relevant motion-based events. By applying object classification rules, you’ll limit your searches to just people and/ or vehicles, as opposed to all motion. Hours spent searching through video can now be reduced to minutes, so you can find what you’re looking for. Museum Search Search for motion in an area of recorded video, and receive a list of all events that occurred within that area. By searching only for motion triggered by people and/or vehicles, in designated areas, and within a certain time period, you will reduce the amount of non-relevant video you watch. Thumbnail Search Thumbnail versions of video help you search for specific incidents or a specific time frame in your video. Hover over a thumbnail to enlarge it so you can see the detail in the picture. Click on a thumbnail to jump to that specific date and time in the recording. Event and Alarm Search Quickly zero in on events and alarms to expedite your investigations. You can find a variety of events – from AI-based camera analytics, to LPR and Access Control events – in just a few clicks. Conclusion: The future of secure video management Vicon’s Valerus VMS continues to revolutionize the security industry, and with STQC certification, it is now positioned to meet the highest standards of cyber-secure video surveillance. From protecting sensitive data to ensuring operational security, Valerus provides the tools and confidence that today’s security professionals need in order to face tomorrow’s challenges. With its advanced video analytics, end-to-end security features, and commitment to excellence, Valerus is more than just a video management system – it’s a game-changer in securing both physical and digital assets for organizations around the world.

Infinova India has been dedicated to providing top-notch security solutions in the country since its establishment in 2010. It caters to the safety needs of various industries, including government, commercial, and service sectors, by offering high-quality products and cutting-edge technology. In addition to providing surveillance solutions, Infinova India prides itself on being a state-of-the-art integrator’s manufacturer that helps its partners with complete design and product selection for creating integrated security systems for end-customers. Infinova India’s best-in-class surveillance solutions utilize TPU integrated non Hi-silicon chipsets with Video Structuration functions built on deep learning algorithms. The cameras are designed to provide enhanced protection and stability, delivering optimal performance at all times. The cameras also come equipped with built-in smart analytics functions such as video anomaly detection, behavior analysis detection, sound detection, statistics detection, intelligent grouping recognition, and more. Infinova India has successfully deployed these cameras in several critical infrastructure projects across the country, playing a vital role in identifying and responding to emerging security risks. Advanced Technology and Easy Customization Customers can adapt the solutions provided by Infinova India to their specific requirements owing to the products’ cutting-edge technology and ease of customization. With this flexibility under offering, Infinova India is now able to meet the unique demands of a wide range of sectors, like banking, industrial, transportation, and crucial infrastructure projects like safe and smart cities. Products from Infinova India are extremely adaptable and can satisfy the changing security needs of many industries thanks to their ability to deliver customised solutions. Infinova India’s products boast cutting-edge technology and easy customization, enabling customers to tailor their solutions to meet their specific needs. This flexibility has allowed Infinova India to cater to a diverse range of sectors such as banking, industrial, transportation, and critical infrastructure projects like safe and smart cities. Infinova India’s products are highly adaptable, thus able to satisfy the evolving security requirements of various industries. Enhanced Security and Safety In addition to their adaptability, Infinova India’s products are highly secure and equipped with industry-leading certifications such BIS, ISO, IEC, UL, PESO, VAPT and others which guarantee their product robustness and effective performance. The products have undergone rigorous testing in accredited labs such as NABL and STQC/ CERTIn empaneled labs, making them highly dependable and effective at fending against security threats. Customers prefer Infinova India’s products for their secure operation, efficient video performance, and exceptional reliability, especially in critical infrastructure environments. Infinova India’s focus on innovation and advanced technology has enabled it to deliver best-in-class security solutions that meet the needs of various industries. The use of Infinova India’s products provides customers with a sense of security and peace of mind. Many of Infinova India’s Surveillance Solutions are equipped with Smart Analytics, which can be configured to provide targeted attributes and images for Big Data Analysis platforms. Customer First Infinova India’s commitment to providing adaptable and reliable security solutions has enabled it to foster strong relationships with its customers. As a manufacturer, Infinova India has full control over its materials and production process, allowing it to meet the unique needs of specific projects. This sets Infinova India apart in the competitive security solutions industry. Infinova India has been dedicatedly serving the global market by complying to all customer requirements and regulations, and offering customized solutions that meet world-class standards. Additionally, Infinova India’s products are designed with an intuitive user interface and quick installation process, making them accessible to technicians and engineers with varying levels of technical expertise. With its high level of security and personalized solutions, combined with user-friendly interfaces, Infinova India’s products can cater to the security requirements of even the most critical infrastructures. Customer support from original equipment manufacturers (OEMs) in the technology industry is typically limited, but Infinova India stands out for its exceptional support. With Infinova India, customers can easily access their team for technical assistance or any support requirements they may have. Infinova India’s engineers are highly qualified to troubleshoot Infinova as well as other systems, making them a dependable partner for their customers. Overall, Infinova India’s focus on innovation, technology, and customer satisfaction has enabled it to carve a niche for itself in the highly competitive market and cater to the growing security needs of various industries worldwide.

The landscape of biometric access control for buildings is rapidly evolving, shaped by technological advancements and shifting user expectations. Here are five key trends currently defining the application of biometric access control in buildings. While some aspects of the biometric access market remain constant, such as the importance of privacy protection and rising attention to ease of use and efficiency, new trends have emerged which are transforming the way users interact with their surroundings. Understanding these key trends can help access solution providers and property managers navigate the market more effectively and better serve users. New biometric technologies are accelerating in application The market research agency ResearchAndMarkets estimates the global biometric authentication market will reach around $8.8 billion in 2026, growing at a CAGR of 16.3%. Biometric technologies – like iris and palm recognition – have made significant strides, becoming increasingly applicable in high-security environments. They provide superior security compared to traditional or pure face recognition access control systems, remarkably reducing the risk of unauthorized access. Since launching the MinMoe face recognition series, Hikvision has been at the forefront of biometric innovation, now offering more advanced biometric solutions including iris recognition terminal, face & palm recognition terminal to bolster access control security. Building management systems are increasingly converging According to Meticulous Research’s latest report, the Integrated Access Control System market is projected to experience an annual growth rate of 10.1% from 2024 to 2031. In residential properties, access control is being combined with video intercom and security systems, creating seamless user experiences and improving security. For office buildings, the integration of access control with elevator systems, advertising displays, and time attendance systems is increasingly in demand, streamlining operations while providing valuable insights. Hikvision consistently leads the way in integrated solutions, offering comprehensive packages that seamlessly blend access control with it’s own or third-party building management systems, encompassing video security, elevator control, smart automation, and more. Moreover, Hikvision facilitates integrated building management on a unified platform, allowing subsystems to interconnect and be managed cohesively, enhancing both efficiency and security. Modular designs are becoming mainstream Flexibility and cost-effectiveness are becoming more essential when property managers considering deploying new or upgrading existing access control solutions. Modern Hikvision has been committed to delivering practical and cost-efficient access control solutions, with the 1T670, 1T673 and IT681 MinMoe series offering a variety of modules including face, card, fingerprint, QR code, physical button, and sub 1G communication. Now our range has been extended with palm and mobile credential modules, to meet diverse requirements and budgets. There is an increasing demand for higher outdoor protection Biometric access control systems are moving beyond indoor applications to outdoor environments. For example, modern office complexes and manufacturing parks are increasingly installing access control points outdoors. This shift necessitates robust solutions designed to withstand various weather and outdoor conditions. Manufacturers are innovating products with durable materials and protective features to ensure reliable performance outdoors. Hikvision’s MinMoe face recognition products are engineered for durability. Our outdoor offerings feature waterproof and vandal-resistant designs, utilizing premium aluminium alloy materials along with rain shield accessories. The IP65 rating ensures exceptional protection for outdoor use. Cloud-based deployment is gaining more popularity Access control solution providers are increasingly focused on offering various deployment methods to meet the unique needs of different businesses. A notable trend is the adoption of cloud-based deployment, which offers significant advantages such as scalability, flexibility, and remote management. Hikvision offers flexible biometric access control solutions for clients of all sizes, from single stores to large organizations and chains. We provide the right deployment management options you need with unified management, including on-device management, on-premises deployment with HikCentral software, and cloud-based management with Hik-Connect 6 platform. Exciting advancements in biometric access control are transforming the landscape of security. As technology evolves, these solutions are becoming even more convenient and secure.

Cloud storage has revolutionized the way data is managed, making it a vital component of modern surveillance systems. It enables users to store video footage on remote servers accessed via the internet, ensuring that data is not only secure but also easily accessible from any device. This innovative approach enhances the reliability and efficiency of surveillance solutions, providing peace of mind in an ever-evolving security landscape. The significance of cloud storage in surveillance becomes even clearer when considering the robust offerings from CP PLUS, particularly with the newly launched ezyKam+ Cloud Storage service. This upgrade is available for a range of advanced surveillance Wi-Fi cameras from CP PLUS with the top models ranging from 2MP to 4MP including the CP-E25A, CP-E31A, CPE35A, CP-E41A. These state-of-the-art cameras exemplify the capabilities of cloud storage, combining high-resolution video recording with seamless connectivity. The benefits of cloud storage in surveillance Integrating cloud storage into surveillance systems provides numerous benefits that fundamentally change how security is approached. Scalability and Flexibility: Scalability stands out as a key advantage of cloud storage. Traditional storage solutions can be constrained by physical hardware limitations, but with cloud services, users can effortlessly expand their storage capacity. Whether scaling up to accommodate additional cameras or retaining footage for extended periods, the cloud offers virtually limitless space tailored to evolving needs. Enhanced Security and Data Privacy: The protection of sensitive data is paramount, particularly in today’s digital landscape. Cloud storage solutions prioritize security, employing advanced encryption and access controls to safeguard against unauthorized access. With features such as two-factor authentication, users can trust that their footage remains secure, allowing them to focus on their core activities. Accessibility and Convenience: Accessibility is a defining feature of cloud storage. With CP PLUS’s ezyKam+ Cloud Storage, users can retrieve recordings from any location, using any internet-connected device. This level of convenience enhances operational efficiency, whether for business owners monitoring multiple locations or homeowners checking on their properties remotely. Data Recovery: Cloud storage offers an essential safeguard against potential data loss. Unlike local storage, which is susceptible to theft, fire, or hardware failures, cloud services provide data redundancy, ensuring that video footage remains secure and retrievable in emergencies. This added layer of security is crucial for maintaining operational integrity. Applications of cloud storage in surveillance The applications of cloud storage extend across various sectors, enhancing security practices in multiple environments. Retail Security: In retail settings, cloud storage enables centralized monitoring across multiple locations. Business owners can access live feeds and recorded footage from different stores, aiding in loss prevention and improving customer service. Residential Security: For homeowners, cloud storage provides a practical solution for managing surveillance systems. With CP PLUS’s ezyKam+ Cloud Storage, users can store footage securely, eliminating concerns over lost or damaged recordings. Critical Infrastructure Monitoring: Industries with stringent security requirements such as power plants, airports, and healthcare facilities, greatly benefit from cloud storage. The ability to store and access large volumes of data in real-time enhances operational efficiency and ensures the protection of vital assets. CP PLUS ezyKam+ Cloud storage: A new era of security CP PLUS has recently introduced a significant upgrade to the CP PLUS ezyKam+ Mobile App, the new cloud storage feature enhances data protection and privacy. This upgrade ensures that your data is not only more secure but also readily accessible. Here’s what you can expect with the new ezyKam+ Cloud Storage: Data Privacy: Your personal information remains secure and confidential, allowing you to focus on what matters most, your peace of mind. Enhanced Security: All your data is encrypted, providing maximum protection against cyber threats and safeguarding your footage from breaches. Peace of Mind: Eliminate worries about theft or damaged SD cards, as your recordings are securely stored in the cloud, and easily accessible whenever needed. Convenience: Access your recordings anytime, anywhere, making monitoring your property simpler and more effective. Flexible Plans: Choose from a variety of affordable subscription options tailored to your needs, allowing you to customize your storage solution. No Physical Storage: Say goodbye to the hassles of managing SD cards. Enjoy a streamlined digital experience with the simplicity of cloud storage. Upgrade today To take advantage of these new features and enhance your security, simply re-add your devices now and experience the benefits of CP PLUS ezyKam+ Cloud Storage. Embrace the future of surveillance technology, where security meets convenience and peace of mind is just a click away. As we navigate the complexities of modern security challenges, innovative solutions like cloud storage become essential. CP PLUS remains dedicated to delivering cutting-edge technology that empowers users to secure their environments effectively and efficiently. With the ezyKam+ Cloud Storage service, we pave the way for a new era in surveillance, merging security, accessibility, and peace of mind into a seamless experience.

As urbanization accelerates globally, cities are becoming increasingly complex ecosystems characterized by dense populations, diverse cultures…

Training Centric Transition is a MUST to make PSI Globally Competitive with Vibrant Skilling Ecosystem Evolution of Training Concepts, Methodology, Infrastructure, Curriculum for Robust & Vibrant Skilling Ecosystem in the PSI Introduction The Private Security Industry (PSI) has evolved significantly over the past few decades, transforming from a rudimentary service provider into a sophisticated sector that plays a pivotal role in national security and business continuity. In an increasingly complex global landscape, the demand for highly skilled and competent security personnel has never been greater. The modern PSI is not merely a reactive force but a proactive entity that must anticipate and mitigate potential threats. This evolution underscores the critical need for a robust and dynamic Competency-Based Training (CBT) framework that equips security professionals with the knowledge, skills, and attitudes necessary to meet contemporary security challenges. Compliance to four international standards such as ISO 9001:2015, ISO 18788:2015, ISO 31000:2018, and ISO/ IEC 27001:2013 holds the key to transformative phase in the Private Security Industry (PSI) in India. This transition will not only re-shape the operational practices but also necessitate significant changes in training concepts, methodologies, infrastructure, curriculum, and the overall training ecosystem. This evolution is indigenous to global best practices and lessons learnt from industries that have successfully implemented such standards. It is very vital to visualize as to how these components will evolve to meet the new demands and enhance the effectiveness of the PSI. Evolution of Training Concepts Competency-Based Training (CBT) Competency-Based Training in the PSI focuses on developing specific competencies that align with the industry’s operational, strategic objectives. National Occupational Standards and Qualification Packs specific to job/ trades may require a relook. Unlike traditional training models that emphasize rote learning and task-based instruction, CBT prioritizes the holistic development of individuals, ensuring they possess the cognitive, technical, and behavioral competencies required to excel in their roles. This approach is particularly pertinent in the PSI, where the stakes are high, and the margin for error is minimal. The introduction of CBT in the PSI is not merely a response to industry demands but a strategic imperative to enhance the sector’s overall effectiveness and professionalism. As the security landscape becomes increasingly digitized and globalized, security personnel must be equipped with the competencies to navigate new threats such as cyber-attacks, terrorism, and sophisticated criminal enterprises. Furthermore, the integration of ISO 18788 and other international standards such as ISO 9001:2015, ISO 31000:2018, and ISO/ IEC 27001:2013 in the PSI necessitates a training distinctive approach that is not only compliant but also forward-thinking and adaptive to emerging trends. “Competency-based training bridges the gap between knowledge and application, transforming learning into tangible skills that drive performance and growth” Global Best Practices: Impact on PSI: Sooner or later, the PSI will shift from traditional knowledge-based training to competency-based training. This approach will ensure that security personnel are not only knowledgeable but also capable of applying their skills effectively in various situations. Training programs will be designed to develop specific competencies such as risk assessment, crisis management, ethical decision-making and information security. Scenario-Based Training (SBT). In today’s fast-paced and ever-evolving business environment, traditional training methods often fall short of preparing employees for real-world challenges. Scenario-based training (SBT) has emerged as a highly effective approach to bridge this gap, offering a dynamic and immersive learning experience that closely mirrors actual job conditions. By placing learners in realistic scenarios, SBT not only enhances their problem-solving skills but also boosts their confidence and competence in handling complex situations. This immersive approach enables trainees to experience the pressure, ambiguity, and rapid decision-making that characterize real-world security operations. The essence of SBT lies in its ability to simulate high-stakes environments where theoretical knowledge is tested against practical application, ensuring that security personnel are not only well-versed in protocols but are also adept at adapting to unforeseen circumstances. In the PSI, where the margin for error is often slim, SBT plays an instrumental role in bridging the gap between classroom instruction and operational readiness. By replicating scenarios such as theft, intrusions, violent mobs, sabotage, terrorist attacks, cyber threats, hostage situations, and natural disasters like fire, earthquake and floods; SBT allows trainees to experience and navigate the complexities of these incidents in a controlled environment. This method fosters a deeper understanding of situational dynamics, enhances critical thinking, and hones decision-making skills under pressure – competencies that are indispensable for effective security management. The introduction of Scenario-Based Training in the PSI is a strategic response to the evolving threat landscape and the increasing complexity of security challenges. It reflects a shift towards a more holistic and experiential form of training, one that not only imparts technical skills but also cultivates the mental agility and emotional resilience necessary for security professionals to excel in their roles. Furthermore, SBT aligns with the industry’s broader goals of enhancing operational effectiveness, ensuring compliance with international standards, and fostering a culture of continuous improvement. “In a world where adaptability is key, scenario-based training ensures that employees are well-prepared to face unexpected challenges and dynamic work environments” Global Best Practices: Impact on PSI: Scenario-based training will become a cornerstone of PSI training programs. By simulating real-world scenarios through videos, animation, role play; security personnel will be better prepared to handle emergencies, crisis and complex situations. Training Centers will develop various scenarios that reflect the challenges faced by security personnel, including terrorist attacks, natural disasters, and cyber threats. Evolution of Training Methodology Blended Learning “The true power of blended training lies in its ability to adapt to diverse learning styles and needs, providing personalized pathways to mastery that traditional methods cannot match” Global Best Practices: Impact on PSI: The PSI will adopt blended learning methodologies, combining online modules with hands-on training. This approach will provide flexibility, allowing personnel to learn at their own pace while still benefiting from practical, instructor-led sessions. Online modules will cover theoretical aspects, while face-to-face sessions will focus on practical skills and scenario-based ground exercises. Use of Technology “Technology in training revolutionizes learning by making it…

Capt. SB Tyagi, Chief Councillor of ICISSM Security duties are often compared with defence duties – former guard the nation and later guard the society! This is unfair and far from truth. Even when most of the security personnel are from armed or police forces, they are nowhere near the level of comparison with soldiers. However, it is appropriate that security guard should imbibe qualities of a soldier because his role is to prevent or reduce losses to people, property and proprietary information. Satendra Kumar, CPO, CPO (I), an independent security consultant of high acclaim says, “There is a vast difference in both. Civilian undergoes 9 months of rigorous training before becoming a soldier. Security Guard (SG) undergoes 30 min to 160 hours of training in India before becoming a SG. Soldier is governed by military law, SG has no such fear. Indiscipline is considered as an offence and severely dealt with. There are no such provisions for the SG. Soldiering is a respected profession and soldier gets good salary and is covered under various social security schemes. SG gets only minimum/ living wages and is not suitably covered under compensatory benefits in case of injury or death. Soldier is highly motivated and is prepared to sacrifice his life for the country. Very few security guards will be willing to sacrifice their life or withstand adverse situation for a sustained period.” Training – The Inevitable Factor For the reasons highlighted above, there needs to be a developed methodology to the training of any security forces. There needs to be equal emphasis on all levels, from the lowest guard to supervisors. There is a need to develop tailored plans to not only train, but develop mentoring programs for guards and supervisors etc. We need to set up training and progressive advanced methods. If there is no upward mobility in an organization, then it becomes stagnant and there is no incentive to work harder and improve. If training is linked to incentives such as increased pay and responsibility etc. then there is more reason to work harder, in turn a much better product can be put into place, thus training becoming driving force behind providing the best. Gurinder Rana, Director/ Senior Consultant at Freelance Business Consultancy Services, Gurgaon very succinctly states, “security training and development is necessary; however, the manner in which security is employed makes the difference. Most institutes training on security provide basics and are surface-scratching in order to artificially project a trained force. Security is a process and, not just guarding or electronics.” Extensive interactions with the leading lights of industrial security management have brought out interesting facts as mentioned above. These emerging needs are driven by various factors such as: Manan Batra, Founding Member and Head – Intelligence and Corporate Finance, Founding Member and Head – Intelligence and Corporate Finance of Tango Six O Clock LLP has recently written an article which is based on primary research (a survey of PSAs’ end clients) conducted by the International Council For Industrial Security, Safety & Management (ICISSM), and here is what he feels the end clients are thinking and some of this is from looking beyond the numbers. So for a Private Security Agency (PSA), this is important for you: Based on above indicators few key areas for training needs are identified. The International Council for Security, Safety & Management has made interpretations of obtained data and resultantly the emerging needs for training of security personnel include: Security personnel and security service providers must adapt to these changing needs to effectively perform their duties and ensure public safety. To serve the growing demand of quality training, numerous overseas overtures are being made. Obviously in India the current training philosophy, delivery mechanism and the syllabus is faulty, system is broken; otherwise overseas training agencies could not think of setting business in India. No doubt indigenous instructors with experience and skills are available; perhaps we just need a new methodology. “You are looking for a reason to not change the system, or unwilling to shift the positions. I submit this is a fundamental difference in my company’s way of doing business. We will find a way and then provide such a quality product others will attempt to follow. Note, if I build a training program in addition to all required Indian training, then market that ‘product’ based off proven results, many will follow” Michael Stehn President / CEO Achilles Consulting Group Partnerships are being formed between local providers and those located in Israel, Europe, and the United States. This is one positive development. APS Group of India, for example, recently formed a joint venture with ARES Group of Israel; the Israeli firm will provide advanced security training and consultancy services to its local partner. OSSIM has accreditation with London Metropolitan University. Capt. Pawanjit S Ahluwalia, Chairman & Managing Director of ‘Premiershield Risk Management Enterprise’ has informed that they have highly proficient training academy and have accreditation with ‘Industry Qualifications,’ UK. His organisation is also member of ‘Ligue Internationale des Societes de Surveillance,’ Switzerland. Similar collaboration is established by Lancer Consulting with Perpetuity Academy/ ARC Training, UK. They now offer range of online and offline trainings in the field of technical surveillance counter measures for security managers, managing security risks in oil and gas sector etc. Similarly, American consulting companies like AFI International are responding to the changed environment by offering to provide training to the third-party private security forces of its clients. AFI starts by conducting an audit. It then works with the company to address areas of weakness in terms of officer training and protocols. However one drawback is observed about overseas training agencies is that these multinational companies try to maintain the culture of the area they originally belong, but that hasn’t worked in “areas that have a very lax or untrained security force or view of security like in India.” A case in point here is that ASIS has been conducting CPP training in India since long but…

Providing perimeter security for buildings is challenging, but especially so for complex settings such as airports and factories. We look at the various challenges – and solutions – that can and should be considered to help strengthen your perimeter. Ensuring the security of your organization or property’s perimeter is important to prevent unauthorized entries and avoid trouble. However, it can be hard to deal with security issues quickly and efficiently. Sometimes, warnings can be missed; at other times, alarms go off when they shouldn’t because it is hard to tell if someone’s trying to get in or if it’s just something harmless. That’s why you need an advanced perimeter protection system that is tailor-made to suit your needs. Using cutting-edge technologies like artificial intelligence (AI) and multi-dimensional sensors, it watches over your property like a sharp-eyed guardian. It is always alert and ready to catch any potential threats quickly and accurately. With this system in place, you can know your organization or property is well-protected from various security risks. Perimeter protection: A 4-stage process An effective perimeter security system is like a well-coordinated team working together to guard your space from potential threats. This team detects dangers, raises alarms, responds quickly, and gathers evidence, ensuring your environment stays safe. Detection Spotting trouble timely and accurately helps the detection Operation. The first and most crucial step in perimeter protection is detection. A reliable system needs to spot threats accurately without sending too many false alarms. With the help of AI advancements, the system has become even more capable of distinguishing between a person, a vehicle, or an animal. This sharp eye for detail ensures the system knows if it perceives a real threat or just a harmless passer-by. This sets the stage for what happens next. Alarm When something suspicious is detected, people need to be alerted. This is where alarms come in and where the security system naturally excels. Accurate detection ensures that alarms are only triggered by real threats. The more precise the detection, the more reliable the alarm. Response When an alarm rings out, a rapid response is needed. A good protection system can automatically kick in right away, like lights flashing or sounds blaring to scare off intruders. Meanwhile, security personnel assess the situation using video camera feeds to decide if more help is needed such as speaking through two-way audio or sending someone to the spot. Evidence After the incident settles, it’s time to review what happened. Video recordings and traceable evidence play crucial roles in post-incident analysis. They help figure out what went wrong, identify any weak spots, and improve safety measures to prevent future incidents. Technologies to safeguard your perimeter Intelligent video solutions To appreciate how intelligent modern solutions have become, imagine a security watchtower that not only sees intrusions but can understand what is happening and act proactively. Traditional video systems often miss incidents until it’s too late or have trouble dealing with lots of false alarms. But Hikvision’s video solutions apply large model algorithms to see the difference between real threats and harmless events, allowing faster and more effective responses. With DarkFighterS technology, cameras capture clear images even in low light. AcuSense technology enables cameras to proactively light up or sound an alarm to scare away intruders, while a network speaker allows for direct conversations to prevent break-ins. The AI-powered NVR makes it easy to review footage by swiftly identifying human or vehicle targets. Thermal imaging solutions Imagine having night-vision glasses that can see in the dark, fog, or rain; and, because these glasses sense heat, they work no matter what the weather or light conditions are. Hikvision’s thermal imaging solution provides additional benefits due to its advanced Video Content Analysis (VCA) technology, which has been further improved by the distillation model. This model trains a large model to guide a smaller one in accurately distinguishing between real threats and false alarms. When it spots danger, it can trigger warnings or play recorded messages through speakers to dissuade intruders. Paired with an AI-powered NVR, thermal imaging not only boosts security but also provides clear evidence when needed. It offers comprehensive protection day and night, making it perfectly suited for places such as solar farms, airports, and oil fields. Radar solutions Like thermal imaging, a radar ‘sees’ through the dark, rain, or fog. It can pinpoint an object’s exact location, speed, and distance, even without any light visibility. In addition, it offers 3D protection over wide spaces, which is ideal for large, open locations such as open-air mines. Hikvision’s radar solution has taken this protection a step further. By seamlessly combining radar with PTZ cameras, you can build systems that detect threats, trigger alarms, and record key events. With the power of advanced AI, such systems identify intrusions with high levels of accuracy and know exactly what type of target they are dealing with. They operate like a smart, tireless guard standing watch over crucial spaces. Fiber-optic vibration sensing solutions Fiber-optic vibration sensing solutions use Distributed Acoustic Sensing (DAS) technology to precisely detect and respond to environmental changes. These optical fibers cover ultra-long distances, even in harsh or hard-to-reach locations such as underground, fenced, or off-grid areas. What’s more, they are immune to fire, weather, and electromagnetic interference, making them a reliable 24/7 perimeter protection tool. Hikvision pairs this technology with video systems and network speakers. This creates a powerful system that sends accurate alarms and provides clear visual evidence. This seamless integration ensures that every potential threat is seen and recorded, making perimeter protection more thorough and efficient. How to choose the right solution The combination of these different technologies and techniques creates a robust shield around any complex site. However, because every situation and every site is different, choosing the right tools means understanding your specific needs and environment. Imagine, for example, a vast, expansive mining operation stretching out under the cover of night. Here, advanced radar silently sweeps the area, detecting any movements, no matter how small. Suddenly, it…