Category: Case Study

IPS 10000 MK3: Next-Generation Recording – Powerful and Securely Encrypted Dallmeier presents the new revision of its proven IPS 10000 recording system. With version MK3, the focus is particularly on cybersecurity. Thanks to the integrated TPM 2.0 security chip, recording can now optionally be encrypted at a significantly higher security level. FIPS compliant with TPM 2.0 The requirements for protecting sensitive video data are increasing worldwide – especially in critical infrastructures. With the IPS 10000 MK3, Dallmeier addresses these requirements with a consistent further development of the system architecture. The integrated TPM 2.0 security chip is FIPS 140 compliant and enables highly secure storage of cryptographic keys. This forms the basis for optionally activated encryption of recording at the highest level. The recording system thus meets key requirements that are increasingly demanded in international tenders and offers operators a high level of investment and future security. High performance for demanding applications In addition to enhanced cybersecurity, the recording system continues to impress with its high performance. The IPS 10000 MK3 enables the recording of up to 120 high-resolution video streams with a total bit rate of up to 480 Mbps, making it suitable for large and complex installations. The system combines a Linux operating system specially hardened by Dallmeier with the SeMSy® Recording Server software and powerful server hardware. In combination with the integrated RAID 6 storage system, large volumes of data can be processed and stored reliably and efficiently. Functions such as SmartBackfill or the integrated database for analysis results further contribute to the efficient use of recordings. Revised design for greater operational efficiency The system has also been specifically further developed at the hardware level. Two powerful power supply units ensure redundant operation – while reducing costs compared to the previous version with three power supply units. This combines high reliability with an optimized system architecture. Also new is a front panel included in the scope of delivery, which is particularly suitable for visually appealing installations. It can be attached easily without any cabling or screwing and supports the display of status information. Flexible integration into existing systems As an open platform, the IPS 10000 MK3 remains flexible for use in a wide range of projects. In addition to Dallmeier cameras and Panomera® systems, third-party cameras can also be integrated. The evaluation of recordings is conveniently carried out via SeMSy® Compact or corresponding workstation solutions – even over long distances. Read More

Matrix Geo Solutions Limited, a geospatial technology and engineering consultancy, has received a Letter of Acceptance from North Western Railway for project monitoring of the ongoing Luni-Samdari-Bhildi double line project. The contract North Western Railway, headquartered in Jaipur, involves aerial videography-based monitoring of the 271.97 km rail corridor using drone systems. The project will be executed over a period of 30 months, with a total contract value of INR3,07,62,599.51. As railway infrastructure projects expand in scale and complexity, the need for continuous, accurate, and data-backed monitoring has become more critical. Through drone-led aerial surveys and high-frequency data capture, the project will enable better tracking of construction progress, early identification of deviations, and improved coordination across stakeholders. On a monthly basis, advanced UAVs equipped with high-resolution cameras and sensors will capture 4K geo-tagged video data along the alignment, with precise GPS metadata mapped to each frame. This data will be post-processed to enable change detection across the corridor, covering key construction stages such as earthwork, ballast laying, rail installation, bridge construction, and associated infrastructure development. The approach is expected to support tighter timelines, enhance on-ground safety, and bring greater transparency to project execution. Speaking on the project win, Amit Sharma, Whole Time Director, Matrix Geo Solutions Limited, said: “This mandate from North Western Railway further expands our work in railway infrastructure projects. Corridors of this scale require continuous oversight and precise data to keep execution on track. Through UAV-led monitoring, we aim to provide clear, real-time visibility into progress, enabling faster decision-making and better coordination. We are confident in our ability to support efficient execution while maintaining strong control over timelines across the project lifecycle.” The use of drone-led monitoring is also expected to deliver measurable efficiencies, including a reduction of approximately 50% in the need for physical site visits by senior officials, a decrease of around 25% in reporting turnaround time, and improved visibility into critical project locations through real-time drone feeds. Matrix Geo Solutions brings more than 25 years of experience across the USA, Europe, Africa, and Asia, delivering high-precision geospatial intelligence for large-scale infrastructure and industrial projects, including railways, highways, mining, water resources, power transmission, oil and gas, and urban development. The company’s capabilities span satellite imagery, drone-enabled data capture, aerial mapping, mobile mapping, GIS, and remote sensing, enabling accurate and reliable insights for planning, monitoring, and execution. This depth of experience positions the company to manage complex, multi-kilometre projects such as the Luni-Samdari-Bhildi double line corridor, where precision, consistency, and timely data are critical to maintaining alignment with on-ground realities. Read More

PSA Singapore has chosen Motorola Solutions’ advanced TETRA digital radio communications to strengthen safety and efficiency across its operations while supporting its ongoing expansion through the Tuas Mega Port project. “PSA Singapore is a strategic hub for global trade that facilitates the movement of more than 40 million Twenty-foot Equivalent Unit (TEU) shipping containers annually across 600 ports around the world,” said Philbert Chua, container division managing director, PSA Singapore, “The development of the Tuas Mega Port is a long-term strategic investment that leverages advanced technologies and innovations to strengthen Singapore’s competitiveness, resilience and agility in managing the growing complexities and challenges of global supply chains.” Motorola Solutions’ TETRA network supports more than 4,000 users with an average of 540,000 voice calls made every day to coordinate complex, 24/7 port operations and maintain safety as containers, vessels and staff move between terminals. Tuas Mega Port will become the world’s largest, fully automated container terminal and is being developed in four phases. When fully operational in the 2040s, the Tuas Port will be capable of handling up to 65 million TEU shipping containers annually. “Our 20-year relationship with PSA Singapore is built on a shared understanding that safety is the foundation of productivity,” said Rajat Gupta, Vice President for Asia Middle East & Africa, Motorola Solutions, “As Tuas Port scales to become the world’s largest container terminal, our focus remains on providing the secure and reliable communication and services that personnel need to collaborate seamlessly every day.” Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Read More

Snoqualmie Casino & Hotel is located about 30 minutes east of Seattle in the US state of Washington. It is named after the Native American tribe of the same name – the ‘People of the Moon.’ The casino offers nearly 1,800 slot machines and 58 Vegas-style table games. Since 2015, Snoqualmie Casino & Hotel has relied on Dallmeier’s video surveillance solutions, and these proven technologies are being used for the current system expansion. Proven foundation, new requirements Video surveillance covers all relevant areas of the property, including the gaming floor, front-of-house and back-of-house areas, restaurants, and car parks. The Dallmeier system has proven itself reliable and scalable for over a decade, despite growing requirements and technical developments. However, renovations, expansion plans and new requirements for internal processes have made it necessary to expand the existing surveillance solution. Jolene Stewart, Snoqualmie Casino & Hotel’s Executive Director of Security and Surveillance, reported on the requirements and advantages of a Dallmeier solution. A system that grows with you The Washington State Gambling Commission requires casinos to be continuously monitored. The aim was therefore to adapt the existing system to the changed conditions, both functionally and technologically, without replacing the proven infrastructure. It was essential to meet the regulatory requirements while ensuring a safe and pleasant environment for guests and employees. The focus was on reliability, as well as process optimization, system availability, and the capacity for easy integration of new technologies. Customized solution for a comprehensive overview As part of the expansion, the existing surveillance system was upgraded to include specific features. Only Dallmeier components were used, including the modular video management system, Hemisphere® SeMSy® (version 5), and Domera® cameras. The dome cameras feature pre-installed neural networks and integrated edge analytics apps, offering a wide range of intelligent video analysis applications. In addition, the motorized three-axis adjustment allows for easy and flexible remote configuration. The overall solution enables central control of the 1,500 cameras and efficient evaluation of video data. Planning and implementation were carried out in close cooperation with integrator North American Video (NAV), who adapted the system to the spatial conditions and operational processes as required. “The long-standing and solution-oriented cooperation with all parties involved was crucial in enabling us to jointly implement a solution that meets the specific requirements,” added Joe McDevitt, President of Dallmeier USA. A sustainable solution “We have continuously expanded our video security technology over the past decade to meet our requirements,” said Jolene Stewart, Snoqualmie Casino & Hotel’s Executive Director of Security and Surveillance. The solution impresses with its high reliability, no downtime and easy maintenance. Characteristics that are crucial for efficiency in daily casino operations. It also pays off economically in the long term: “In the surveillance industry, reliability is a key cost factor. The fact that we have not had any expensive replacements or unexpected service calls over the years speaks for itself,” she added. Read More

Technological innovation and market variability accelerate the replacement of products. The traditional logistics mode encounters great challenges. The intelligent and flexible mobile robot solution can easily meet the demands of fast and transparent production, help enterprises to reduce costs. Hikrobot’s machine vision and robotics solutions are revolutionizing the manufacturing sector with cutting-edge technologies. Their innovative portfolio includes smart cameras, autonomous mobile robots, and AI-powered code readers, driving efficiency, productivity, and sustainability in industries like electronics, automotive, and logistics. Challenges Solution Overview Adopting G2P mode, the solution uses multiple types of mobile robots to perform transport tasks in various situations. It reduces dependence on experienced workers. In this solution, WCS integrates with devices such as elevators, and air shower doors. iWMS docks with upper-level systems including MES, ERP, PLS, and OMS. Multiple quality inspection modes and transfer strategies are supported. Hikrobot’s Machine Vision and Robotics solutions are transforming the manufacturing sector with cutting-edge technologies. Hikrobot’s Machine Vision portfolio includes: Hikrobots Robotics solutions include: These solutions cater to various industries including electronics, automotive, pharmaceuticals, and logistics. Hikrobot’s innovations are driving efficiency, productivity, and sustainability in manufacturing. RCS 2000: Hikrobot’s RCS 2000 is a Robotic Control System that plays a crucial role in their software platform architecture, working alongside the iWMS 1000 (Intelligent Warehouse Management System). The RCS 2000 is designed to build map models and dispatch various robots, enabling efficient warehouse management and logistics processes. ey Features: The RCS 2000 is part of Hikrobot’s comprehensive solution for smart logistics and manufacturing, aiming to enhance productivity and efficiency. Solution Advantages Hikrobot’s solutions offer following advantages: Application Scenario: Project in a Compressor Manufacturer This company produces world-class air-conditioning compressors with an annual production capacity of 15 million units. Not only is the factory large and complex, but also SKUs are varied and heavy. Furthermore, cross-floor transferring is needed. Background This company produces world-class air-conditioning compressors with an annual production capacity of 15 million units. Not only is the factory large and complex, but also SKUs are varied and heavy. Furthermore, cross-floor transferring is needed. Solution To automate production and logistics, and improve operation efficiency and quality, this company introduced around 140 mobile robots (including LMR and CMR) in two batches. Through integration with our RCS and iWMS, these robots support intelligent product component and inventory information management, as well as unmanned transportation across floors. Customer Benefit Read More

London Heathrow Airport drives increasedvalue from investment in Genetec solutionsto meet new business requirements With four passenger terminals and one cargo terminal, London Heathrow is the UK’s busiest airport. Every year, nearly 80 million passengers and 14 million tonnes of goods pass through the airport. With so much on the go, operational efficiency is paramount. Over 76,000 employees work around the clock to manage 1,300 daily take-offs and landings, support 89 airlines that fly to 239 destinations across 89 countries, and secure the expansive 1,227-hectare site. “We’re essentially running a small city operation that happens to be called Heathrow,” explained Danny Long, IT Product Owner at Heathrow for Physical Security Products, “Alongside the traditional airport security functions, we’re responsible for the monitoring of roads, retail space, three train stations, a bus terminal, offices, a church, fuel stores, a high voltage electrical network and all the other associated infrastructure that maintains passenger flow.” Having these various locations requires constant and real-time video monitoring. However, Heathrow Airport also needed a flexible solution that could support a wide range of applications and provide reliable visibility across all airport operations. The security team at Heathrow understands that the value of a 360-degree operational view can extend well beyond security. For this reason, they engaged with Genetec™ to design a system that could keep pace with the full scope of their ambitions. Optimising Security Center for various use groups The proposed solution was built on a robust and flexible foundation – Genetec Security Center. This unified security platform ensures that the Heathrow team can manage all cameras, sensors, and other security technologies through a single interface. This leads to significant efficiencies as all users have just one software platform to master and maintain. Since Security Center is highly granular, the Heathrow team is able to customise the platform to meet the needs of various user groups. Now, different teams and users only have access to the systems and applications they require to do their job. This helps them stay focused on their tasks, while also strengthening data privacy and cybersecurity compliance. “We have to cater for about 90 different stakeholder groups working across 110 distinct control rooms, all of whom have very different access rights and requirements of the system,” explained Long, “Beyond those directly employed by Heathrow, we also had to consider the many third parties who require some form of system access. For example, law enforcement, government agencies, airlines, and retailers.” The innate flexibility of Genetec Security Center helped Heathrow achieve these goals. The team can choose from an ecosystem of over 900 compatible security solutions andintegrate other airport systems with Security Center using the Genetec Software Development Kit (SDK). Custom dashboards can also be created for different users and applications. For example, operators monitoring baggage belts can receive automated alerts if a bag falls off the carousel. Operational staff can be informed when security queues are growing too long. IT staff get access to system health monitoring dashboards, alerting them to cameras that fall offline or require a software update. Expanding Security Center to meet new airport needs The collaboration between Heathrow Airport and Genetec began in 2016, with the deployment of 2,000 cameras across the site. Today, the companies continue to work together on scaling and evolving the Security Center platform at Heathrow. Every year since the start, the Heathrow team has added over 500 cameras and upgraded an average of 1,500 cameras. Currently, there are 9,000 cameras deployed with plans to ultimately reach 10,000. Genetec Security Center now provides airport security teams and third parties across its 90 stakeholder groups with unified visibility. This helps streamline passenger flow and enhance the overall traveller experience across the airport. For instance, operators now monitor over 150km of baggage belts to ensure that there are no process disruptions. They also use Security Center AutoVu™, the automated number plate recognition (ANPR) system, to keep track of over 150,000 vehicles entering and exiting Heathrow each day. All video and data comes back into one platform, providing personnel with real-time insights that can enhance decision-making. Having a single unified platform also prevents vendor complexities that can occur when many solutions from different providers are combined. “I’d say our usage of Genetec is 50% for security and 50% for operational efficiency,” said Long, “My job is to translate business requirements and business challenges into workable solutions and Genetec provides me with valuable tools with which to achieve that. Our experience with Genetec has been very positive. We’re only looking to expand in terms of the size and usage of the system.” Growing airport security without limitations The close partnership between Genetec and Heathrow has helped the airport maximise all technology investments. The Heathrow team has been able to combine various business and security systems into one platform, all whilst ensuring various users can benefit from the data and video they’re collecting to achieve different objectives. This has led to increased operational efficiency, stronger security, and a smoother experience for passengers and personnel across the airport. Moving forward, Heathrow plans to keep expanding the Security Center deployment. With the flexibility to choose from an evergrowing list of compatible technologies, the Heathrow team knows they can keep up with continuously evolving requirements. “We’ve got cameras 80 metres in the air on top of our control tower that must withstand extreme weather conditions. We’ve huge numbers of regular cameras operating throughout the terminals and we’ve low-light cameras in baggage areas that are in darkness 99% of the time. Bringing all of these together inside one platform is transformational to our operations,” concluded Long. Infrastructure at a Glance Read More

Boosting Multi-Location Efficiency and Reducing Delivery Chargebacks with Video and Searchlight’s Transaction Data Analytics Trying to keep track of multiple store locations on an old security system can feel like you’re stuck in a (not-so-sweet) blizzard. Outdated systems and constant tech issues make it a whirlwind when you’re trying to oversee your business – especially when it matters most. For Lori Vieira, one of the owners of three Dairy Queen stores owned and operated by Baker’s Petroleum in Delaware, USA, finding a surveillance system that was affordable, scalable and easy-to-use was the secret ingredient to meeting her businesses’ evolving needs. Moving to March Networks’ intelligent video surveillance solutions improved Lori’s monitoring capabilities across her stores, saving time and strengthening security at multiple locations. Melted by Outdated Systems Lori, the proud owner of three Dairy Queen locations – two standalone restaurants and one attached to a gas station – had grappled with the persistent challenges of outdated security systems for years. Her older surveillance system was prone to frequent technical issues, making it challenging to oversee cameras across multiple stores. While her system was somewhat user-friendly, it lacked scalability and the advanced features the business needed to keep pace with their evolving needs. Three years ago, while searching for a new surveillance system, Lori was introduced to March Networks® through American Dairy Queen’s approved vendor list – one of only two vendors approved to integrate with Dairy Queen’s PAR POS system. While she continued researching other companies, March Networks stood out because of its strong focus on the customers’ needs. “When we looked at March Networks, I thought, ‘This is way smarter and way more advanced than what we currently have.’ And since it was on Dairy Queen’s vendor list, we decided, ‘Let’s give it a try,’” said Lori. Trying to keep track of multiple store locations on an old security system can feel like you’re stuck in a (not-so-sweet) blizzard. Outdated systems and constant tech issues make it a whirlwind when you’re trying to oversee your business – especially when it matters most A Sweet Start Impressed by its advanced capabilities, Lori and her team transitioned to March Networks’ Searchlight™ software. They started with their Dairy Queen in Milford, Delaware, and expanded to two other locations in Harrington and Seaford. Over time, the group deployed March Networks surveillance systems across four other franchise convenience stores. As part of their transition, Lori’s team also invested in new cameras and an NVR system to enhance monitoring across all restaurants, while integrating with their existing systems, avoiding the costly ‘rip and replace’ method. After implementing these new security solutions, the franchise owners saw a noticeable improvement in their monitoring capabilities. Using March Networks Command™ Enterprise Software and the Command Mobile Plus App on mobile devices, Lori’s team can access footage conveniently, whether for transaction audits, addressing potential theft, or handling employee-related incidents. “I can jump on my phone anytime when employees say something’s happening at the store. I can log into the app and look, or somebody can call me and say, ‘This is going on,’ and I can access the camera footage right away,” said Lori. “I can easily save snapshots of incidents and quickly share them with the police or other store locations. What’s great is that I can do all that directly from my phone.” Swirling Up Success Lori points to three key areas that helped to streamline and improve operations at all her locations: “It’s great for looking up specific transactions on video to see if a delivery order was fulfilled correctly,” said Lori, “For example, if the delivery company employee forgot to grab the bag with ice cream, we can check that. It’s great for those situations where the delivery company charges us for inaccurate orders, claiming the customer didn’t get something. We use the footage to dispute delivery chargebacks, and this saves us money all the time.” Looking Forward: The Cherry on Top Building on the success of Searchlight across her Dairy Queen locations, Lori and her team plan to continue expanding March Networks’ solutions to five Country Corner Market convenience stores. She said the reliable and easy-to-use technology have proven invaluable for managing multiple sites. “It’s been about three years, and we’ve continued to add more sites to our March Networks system. Obviously, I’m a happy customer,” Lori said, “The software is current and advanced, so March Networks is keeping up with what users like us need in our industry.” March Networks solutions have been a game-changer for Lori’s operations, offering advanced monitoring that saves time, improves customer service, and enhances security across all locations. With seamless integration to their PAR POS systems, March Networks delivers a comprehensive solution tailored to the needs of modern QSR and C-Store environments, setting their business up for success at any scale. Read More

Background The Chiba Taxi Association manages over 5,000 taxi vehicles across its eight branches in Chiba Prefecture. Among them, the Keiyo Branch and the Keiyo District Taxi Operations Council have led efforts to install network cameras at key terminal stations for the past 18 years. These systems have supported the monitoring of taxi stand congestion, crime prevention, and emergency response, including the identification of stranded commuters during disasters. In response to taxi deregulation by the national government in 2002, large numbers of taxis began flocking to station stands, creating serious congestion. To address this, the association introduced its first ‘Taxi Satellite System,’ which temporarily redirects waiting taxis to offsite parking areas and calls them back via radio when space becomes available at the station. Initially, this operation was manually handled by on-site traffic supervisors, but over time, it transitioned to camera-based monitoring using network camera systems. At the time, deploying network cameras to support such a system was a groundbreaking move in Japan – considered both advanced and innovative. This camera-based approach helped reduce congestion and wait times while also contributing to public safety and convenience. Building on this long-standing commitment to safer and more efficient taxi operations, the association has now introduced a new monitoring system powered by VIVOTEK cameras at JR Maihama Station – a station widely known as the gateway to Tokyo Disney Resort. The goal is to visualize and manage congestion caused by overtourism in the area. Challenge Overcrowding Around a Major Tourist Hub: JR Maihama Station serves tens of thousands of passengers daily, many of whom visit Tokyo Disney Resort, located just a five-minute walk away. Adding to the strain, inbound tourism surged in Japan after COVID-19, making evening hours – especially after 8PM – particularly congested. In some cases, buses and taxis were unable to access the station due to heavy traffic caused by private vehicles. Staff Shortages from an Aging Workforce: In the past, supervisors were stationed at major terminals to monitor congestion, maintain order at the rotary, and prevent unauthorized taxi operations – particularly by Tokyo-based taxis operating outside their jurisdiction. However, in recent years, the association has faced increasing challenges due to an aging workforce and a declining pool of available personnel. Solution Full-Surround Coverage with Fewer Cameras: VIVOTEK’s fisheye cameras provide seamless 360° coverage, eliminating blind spots and enabling comprehensive monitoring of the taxi stand area with fewer units. This not only enhances situational awareness but also proves valuable during investigations and when sharing footage with law enforcement. The wide field of view from a single camera helps reduce both installation and maintenance costs. Additionally, the camera’s built-in IR illuminator ensures clear video even low-light conditions – an essential feature for round-the-clock taxi operations. Remote Monitoring for Smarter Dispatching: Live footage from the cameras is streamed directly to taxi and bus company dispatch centers, enabling remote monitoring of congestion at taxi stands without the need for on-site staff. This has streamlined the dispatching process and helped alleviate overcrowding. By gradually shifting from manual patrols to camera-based monitoring, the association has also mitigated labor shortages while achieving significant improvements in both cost saving and operational efficiency. Benefits Camera footage is also shared with local law enforcement. Under a crime prevention agreement with the Urayasu Police Station of the Chiba Prefectural Police, the footage has been utilized for both investigation and deterrence. The association continues to leverage both new and existing camera systems – not only to ease congestion at taxi and bus stands but also to help maintain a peaceful environment and support the creation of a safer society. Results and Customer Feedback In February 2025, the association began full operation of its new “Taxi Stand Digital Signage & Monitoring System” at JR Maihama Station. As a key component of the system, the association selected VIVOTEK’s FE9382-EHV-V2 fisheye cameras. “Our first encounter with VIVOTEK was at IBS Japan’s booth during the Mass-Trans Innovation Japan exhibition, where we were impressed by the camera’s performance. Since then, we have consistently relied on VIVOTEK cameras for crowd monitoring, digital signage condition monitoring, and taxi stand security,” said Kumagai, Deputy Director, Keiyo Branch, Chiba Taxi Association / Keiyo District Taxi Operations Council (pictured right). Koike, Chairman, Keiyo Branch, Chiba Taxi Association / Keiyo District Taxi Operations Council (pictured left). Read More

Banks and ATMs operate in high-risk environments where even a single security lapse can lead to financial loss, data compromise, and customer mistrust. To address these challenges, a Hybrid Intrusion & Fire Detection Alarm Solution provides an intelligent, layered defense combining both wired and wireless technologies, offering complete protection against intrusion, burglary, fire, and emergency events. This system is built around the Hikvision AX Hybrid PRO Series Control Panel, designed for 24×7 banking environments that demand reliability, remote monitoring, fast detection, and secure alert transmission. Hikvision Hybrid Security for Banking Infrastructure Bank branches and ATM lobby rooms require uninterrupted monitoring of multiple threat points – entrances, vault rooms, ATM machines, server and public interaction zones. The Hybrid architecture enables: Core alarm features powered by Hikvision AX Hybrid PRO Hikvision’s AX Hybrid Pro series offers advanced alarm features, including: Sensors & detectors for 360° threat coverage Hikvision’s solutions offer comprehensive coverage, advanced sensors detect movement and trigger alerts. These solutions work together to provide robust security and threat detection, minimizing blind spots and ensuring comprehensive coverage. The system immediately pushes alerts to bank security team + monitoring centre + branch manager via SMS/ App/ Email – reducing response time, preventing escalation. Bank branch – Protection design overview The Bank Branch protection design solution includes following components: ATM site – Protection design overview The ATM site protection design solution includes following components: Remote monitoring & response workflow The remote monitoring and response workflow solution includes following components: Key benefits offered to banks & ATM The comprehensive BFSI solution offers following benefits to banks and ATMs: Read More

Consorzio Centro TIR Como Docks is a customs and logistics area that extends 150,000 m² near the capital of Lake Como in Italy. Dubbed as the ‘Gate of Europe’ by transport operators for its strategic location, it can accommodate up to 250 heavy vehicles at the same time, with a monthly transit estimated between 12,000 and 18,000 vehicles. “We are the last outpost before Switzerland for hauliers who have to carry out customs clearance operations directed towards Northern Europe,” said Fabio Bertolutti, Head of Como Docks. Challenges As one of the most important points between the Mediterranean and Northern Europe, the Como area faces massive logistics traffic. Como Docks welcomes approximately 1,000 heavy vehicles daily, which prompts for an efficient management system. However, with their earlier system, this was not the case. “Previously, each driver would receive a paper ticket at the entrance. They need to have the freight forwarder validate it in order to deduct an amount from the total parking time,” explain Mr. Bertolutti, “We needed to streamline the management of incoming trucks and reduce the personnel at the gates.” Solution Dahua Technology Italy, alongside its partner Techno Impianti, has implemented an automated ad hoc system that deploys various technologies. Initiated in 2019, the initial idea of the project was to install cameras with license plate recognition to automate the entrances and exits while registering the vehicles. “In midstream, it proved to be a stimulating challenge that allowed our project division to combine multiple technologies with a significant share of customization,” said Roberto Frigerio, Sales Manager at Dahua. ANPR (Automatic Number Plate Recognition) cameras were installed at the gates to detect the license plate and the Telepass (if any) of the vehicles. Employee vehicles are registered in the allowlist, exempting them from payment. After confirming these data, the barrier will open. “When a truck completes the paperwork in the customs office, it receives a two-hour discount on the parking space through our software PMS (Parking Management System),” explained Luca Monza, Project Solution Engineer at Dahua, “At the exit, the final count takes place by comparing the license plate reading with the Telepass (payment can also be made by card or cash). The PMS was already created with a client device dedicated to payments. We have made several customizations required by the customer; from integration with Telepass to reporting.” Moreover, in the sensitive areas of the complex, such as the hangars and warehouses of freight forwarders, 50 bullet and speed dome cameras equipped with IVS video analysis and perimeter protection were deployed. Access control terminals were also installed to allow entry even at night using password or card. The modular IP video intercom allows people to contact the on-duty personnel, who can answer from the internal monitor or the DMSS mobile app. The devices transmit data via a double fiber-optic connection and wireless radio links (back-up) to the control room, where they are managed by the DSS Express software platform and two redundant NVRs. Results The Dahua intelligent solution developed and implemented in cooperation with Techno Impianti has successfully enhanced the operation efficiency of Como Docks. The number of personnel in the gates were significantly reduced, allowing even a single staff to remotely control two entrances and three exits simultaneously. An extension of the project is already in the works, which includes outdoor informative LED walls. Overall, the implemented system has gained warm recognition and positive feedback from both the customer and our partner. “Dahua had assured us that the cameras would read 96% of the license plates but I can say that the statistics are even better (99%), despite the very different fonts of license plates from all over Europe. What made the difference was the openness of the Dahua system and the absolute availability in terms of customization,” Mr. Bertolutti explained. “Together with Dahua, we were able to define and optimize solutions to meet customer requirements. I can say once again that we have chosen the right partner: Dahua not only provides high quality products but also the correct assistance at every stage, and we rely on them since 2012,” said Giacomo Casartelli, owner of Techno Impianti. “This system involves multiple sides of the Dahua proposal – license plate recognition, access control, video surveillance, video intercom, transmission and automation. Here at Como Docks, Dahua’s approach to the market has really materialized, offering integrated security and smart business solutions tailored to create real value for the customer,” Mr. Frigerio added. Read More