Month: April 2024

Retailers are under constant pressure to outperform their competition. In order to differentiate themselves, retailers must prioritize superior customer service, efficient operations, and a personalized touch. By harnessing the combined power of Artificial Intelligence (AI) and the Internet of Things (IoT) – known as AIoT – retailers can overcome these challenges. Hikvision and Retail Customer Experience have collaborated to release a comprehensive white paper that explains how AIoT technology can help retailers stay ahead. This technology fusion brings about intelligent video systems that provide actionable insights, leading to boosted efficiency and improved customer experiences. With the use of high-definition cameras and AI analytics, features like remote inspection and business intelligence become available, fine-tuning the shopping environment to meet consumer demands. Remote audit solutions to streamline efficiency: Powered by AIoT video technology, remote audit solutions are streamlining how retail operations are managed. These solutions enable remote store inspections using CCTV, standardize procedures, and ensure adherence to company standards across branches. They present a cost-efficient alternative to physical audits, bringing down annual costs significantly. Upgrading customer experience with business intelligence: Smart video solutions, powered by AIoT, offer valuable tools for analyzing instore traffic patterns and effectively managing queues, thus enhancing the overall shopping experience. These insights also assist in making informed decisions regarding merchandising, staffing, and floor planning. Improving parking experience and efficiency: By implementing automatic license plate recognition and efficient parking guidance systems, smart video solutions can alleviate driver stress and reduce operating costs for businesses. Moreover, these systems improve parking lot turnover rates, resulting in a smoother overall experience for customers.

Global security manufacturer Gallagher Security is proud to announce the appointment of Aashish Garhwal to the role of Senior Sales Manager, India. Based in New Delhi, Aashish’s focus will be sales and support within the government vertical. Aashish brings a wealth of experience to the team with a degree in Electrical Engineering and more than 12 years’ experience in sales, marketing, and business development, most recently with L&T Electrical and Automation (a unit of Schneider Electric India Private Limited). Gallagher Security, Head of Vertical Business India, Amit Bukshete said, “Aashish brings to the role valuable insights from his previous experience that will undoubtedly contribute to the success and growth of Gallagher Security India”. “I am thrilled and energised by the prospect of working alongside the exceptional talents at Gallagher and I look forward to taking on the upcoming challenges with enthusiasm, to learn, grow and come together to create a legacy of achievement and reach new heights of success”Aashish GarhwalSenior Sales Manager, India, Gallagher Security “We believe Aashish’s diverse interests and experiences will bring a fresh perspective to our team dynamic,” added Amit. “I am thrilled and energised by the prospect of working alongside the exceptional talents at Gallagher and I look forward to taking on the upcoming challenges with enthusiasm, to learn, grow and come together to create a legacy of achievement and reach new heights of success,” said Aashish. The government vertical is a key focus area for the India team, with Gallagher involved in providing security for India’s parliament building in New Delhi. Gallagher Security, Head of Sales and Marketing India, Gautham N.V. said, “Gallagher technology has protected the old parliament building for more than 20 years and is proud to continue with the new complex which opened last year”. “The focus areas for the year are centred around team growth and development, vertical specific focus, business integration, and world-class partner experiences. We continue to actively grow our team across India, with an additional focus on increasing and enabling our network of Channel Partners. Currently we have a team focussed on delivering to the key vertical markets such as aviation, government, corrections, data centres, and critical infrastructure,” added Gautham. Currently, Gallagher secures more than 11,000 doors across India and protects upwards of 200km of site perimeter for its 250 customers. A global technology company in integrated access control, intruder alarms management, and perimeter protection, Gallagher’s security solutions protect what matters most within the highest levels of national and local government, military, commercial, industrial, healthcare, transportation, academic organizations, and small businesses in more than 140 countries.

Industrial Safety and Disaster Risk Reduction requires investing in advanced systems and creating an overall culture of safety and excellence: Member, NDMA Rajendra Singh, Member, National Disaster Management Authority (NDMA), Govt of India while inaugurating the ‘Conference on Industrial Safety & Disaster Risk Reduction,’ organized by FICCI on 18 March 2024, said that organizations manage risk by establishing policies, procedures, and frame works to ensure responsible and sustainable operations. “NDMA plays a crucial role in supporting risk governance,” he added. Rajendra Singh Mr Singh further highlighted the importance of people centric approach. “Investing in advanced safety systems, building a culture of safety and excellence, strengthening emergency response mechanism and collaboration for collective progress are pillars of disaster risk reduction,” he emphasized. Arun Mittal, Executive Director, Oil Industry Safety Directorate, Ministry of Petroleum & Natural, Gas, Govt of India said that companies have industrial safety systems in place. However, things are different on the ground, mainly due to our safety culture, which tends to bypass safety procedures. “Companies need to invest more in industrial safety and work towards creating a safety culture where people keep reporting unsafe conditions,” he added. Manjari Jaruhar Ms Manjari Jaruhar, Advisor, FICCI Committee on Private Security Industry and Former Special DG, CISF, Govt of India commented on India’s key role as emerging global player in the industrial and technology sectors. “The sheer magnitude of an industrial accident and its irreparable consequences on both mankind and the environment demand that every effort be made to prevent industrial disasters,” she noted. M.A Johar Earlier M.A Johar, Member, FICCI Committee on Private Security Industry and President, Strategic Business, CP PLUS while welcoming the dignitaries said that safety is not merely a protocol, it is a moral imperative. “Together, we can build an ecosystem that empowers each individual and community to be proactive agents of safety and resilience,” commented Mr. Johar. FICCI – SS Rana & Co. Report ‘Women Safety at Workplace – 2nd Edition’ was released during the session. The report explores new avenues of the POSH Act such as ‘Reasonable Woman’ which tackles concerns regarding the ambiguity and grey areas of the Act by utilizing a standard for eliciting sexually harassing scenarios and ‘Principles of Natural Justice’ as well as exploring recent developments in the space via the chapter on ‘Amendments to the POSH Act.’

Matrix’s Face-based Attendance Management Solution Ensured a Dependable Attendance Process A prominent participant in the Central African mining industry, this company focuses on the exploration and extraction of copper and cobalt. Boasting a substantial cobalt reserve and expansive copper assets, it is presently undergoing a significant restructuring to establish itself as a prominent global player in mining. Through strategic collaborations with major entities in the sector, both domestically and internationally, the corporation aims to enhance its competitive standing. An impactful project currently under evaluation aims to achieve an annual copper output of 200,000 tons, underscoring its dedication to expansion and prominence in the worldwide mining landscape. Overview Faced with the necessity for an enhanced attendance management system across widely spread mines and a sizable workforce, the client approached Matrix for a solution. The particular challenge involved consolidating attendance management and facilitating rapid attendance marking for approximately 10,000 users across various mines and the central headquarters. Matrix was enlisted to tackle this challenge, with the client specifically desiring a high-speed face-based attendance system as the primary credential for marking attendance. The collaboration was geared towards achieving a seamless and centralized attendance management process across different mine locations. Challenges Matrix demonstrated a nimble response to the client’s urgent requirements, strengthening their attendance management infrastructure. The challenges encompassed the consolidation of attendance management and are outlined below: Solution Matrix efficiently addressed these requirements by offering solutions that enhanced its client’s attendance management systems. The company implemented its Instant Face-based Time Attendance Management Solution, delivering the following benefits: The integration of Matrix’s facebased Attendance Solution, along with an instant face recognition door controller, significantly enhanced the client’s attendance operations, leading to heightened operational efficiency throughout the organization. Results Matrix adeptly tackled the intricate challenges faced by this Central African mining entity, elevating attendance management and employee engagement. By implementing the Instant Face-based Time Attendance Management Solution, Matrix not only centralized attendance management across diverse mine locations but also introduced an Employee Self-Service Portal. This portal facilitated seamless leave and attendance management for employees, promoting transparency and efficiency. The integration of COSEC ARGO FACE ensured rapid face recognition, reducing identification time to less than 0.5 seconds. The holistic solution significantly enhanced operational efficiency, providing the mining company with streamlined attendance processes, improved employee interaction, and heightened overall organizational effectiveness.