Day: January 7, 2025

Johan PaulssonChief Technology Officer,Axis Communications Axis Communications announced the release of its ninth-generation system-on-chip (SoC), ARTPEC- 9, designed to address key challenges in today’s security surveillance systems. With ARTPEC-9, security managers and integrators can benefit from enhanced AI-powered analytics, superior image quality, and advanced cybersecurity, all while reducing storage costs thanks to the AV1 video encoding standard. Addressing Real-World Challenges For security operators, ensuring timely and accurate detection in complex environments is essential. ARTPEC- 9 delivers improvements in AI analytics, offering sharper accuracy and faster detection of smaller objects, which can help prevent incidents and enhance operational efficiency in various sectors, including public safety, retail, and transportation. Additionally, the support for AV1 helps reduce bandwidth and storage needs, making video management more cost-effective without compromising on detail. With ARTPEC-9, we are focused on making network video more adaptable to the diverse needs of our customers, while improving efficiency and security. By designing our SoC in-house, we maintain full control over the production process, ensuring the quality and cybersecurity standards our customers rely on “With ARTPEC-9, we are focused on making network video more adaptable to the diverse needs of our customers, while improving efficiency and security,” said Johan Paulsson, Chief Technology Officer at Axis Communications, “By designing our SoC in-house, we maintain full control over the production process, ensuring the quality and cybersecurity standards our customers rely on.” Real-World Benefits for Security Managers For those managing complex surveillance systems, ARTPEC-9 offers practical solutions to pressing challenges, such as reducing operational costs, improving detection capabilities, and strengthening cybersecurity measures. With ARTPEC-9, security teams can expect faster response times, better forensic capabilities, and improved overall system performance. Enhanced Imaging In challenging lighting conditions, capturing clear images is critical for effective surveillance. ARTPEC-9 builds on Axis’ existing imaging technologies like Axis Lightfinder 2.0 and Axis Forensic WDR, enabling clear, detailed images regardless of the environment. This improvement in image quality ensures that critical information is captured and can be used for accurate analysis. Strengthened Cybersecurity Cybersecurity is at the core of ARTPEC-9’s design. Features like secure boot and signed OS ensure that each device remains protected from cyber threats. Additionally, since ARTPEC-9 is developed in-house, Axis retains full control over the production process, further strengthening device security. Next-Level AI Analytics The ARTPEC-9 chip enhances AI analytics, allowing for better detection of objects at greater distances and faster response times. This improvement in detection accuracy can lead to earlier alerts, enabling security teams to take action before incidents escalate. The ability to recognize a wider variety of objects and differentiate between them ensures more precise and reliable classifications, providing valuable insights for safety and security. Streamlined Video Management ARTPEC-9’s introduction of the AV1 video encoding standard helps reduce bandwidth and storage requirements, a critical factor in large-scale surveillance operations. Combined with Axis’ Zipstream technology, this allows for more efficient video management both on-premises and in the cloud. AV1 is currently supported by AXIS Camera Station. Providers of major video management solutions (VMS) like Genetec and Milestone will be adding support for AV1, with further developments already underway. Axis will begin including the ARTPEC-9 SoC in select network video products beginning early 2025. Axis enables a smarter and safer world by creating solutions for improving security and business performance. As a network technology company and industry leader, Axis offers solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications and supported by high-quality training. Axis has around 4,500 dedicated employees in over 50 countries and collaborates with technology and system integration partners worldwide to deliver customer solutions. Axis was founded in 1984 and the headquarters are in Lund, Sweden. Read More Posts

In an era where digital transformation has shifted from aspiration to necessity, organizations worldwide are grappling with the challenges of managing increasingly complex IT ecosystems. The global pandemic has not only accelerated this digital shift but also fundamentally altered the way we work, pushing IT teams to adapt to remote operations and heightened service demands. Amidst this backdrop of rapid change and uncertainty, EverestIMS Technologies has emerged as a pioneer in the IT Service Management (ITSM) space with its groundbreaking Gen AI-based Infraon Infinity Suite. “The modern enterprise is no longer just managing IT services; it’s orchestrating a symphony of digital experiences,” said Deepak Gupta, Director – ITSM of EverestIMS Technologies, “Our mission is to simplify and empower organizations to conduct this symphony with precision, agility, and intelligence that only AI can provide.” The Infraon ITSM platform represents a paradigm shift in how organizations approach IT service management. By leveraging advanced Generative AI algorithms, it offers a comprehensive solution to the multifaceted challenges faced by IT teams globally. “We’re not just offering a product,” Deepak emphasized, “We’re providing a new way of thinking about ITSM – one that’s proactive, intelligent, and aligned with the speed of business in the digital age.” The platform’s capabilities are both impressive and far-reaching. From incident management and auto-allocation to self-service portals and event management, Infraon ITSM is designed to streamline IT operations at every level. At its core, the platform leverages sophisticated AI capabilities to transform traditional ITSM processes. The system’s Automated Knowledge Base generation analyzes uses Gen AI to analyze historical ticket data to create and update solutions in real-time, ensuring support teams always have access to the latest information. “In today’s world, where every minute of downtime can cost millions, the ability to resolve issues quickly and accurately is not just valuable – it’s critical,” explained Deepak. This philosophy is embodied in features like Dynamic SLA Optimization, where AI models predict and prevent SLA breaches by automatically adjusting priorities and resource allocation. The platform’s Intelligent Resource Scheduling capabilities ensure optimal distribution of personnel and system bandwidth based on current workloads, ticket volume and skill requirements resulting in improved team efficiency. The system’s AI capabilities extend deep into operational intelligence. Through advanced Root Cause Analysis Reports, the platform can analyze logs, past incidents, and system configurations to reduce mean time to resolution (MTTR). Similarly, its Change Impact Forecasting feature simulates potential outcomes of IT infrastructure changes, helping organizations mitigate risks before implementation. User experience stands at the forefront of Infraon ITSM’s design. AI-powered Intelligent Virtual Agents provide conversational support in natural language, enabling users to resolve service requests independently and expedited ticket handling for agents by summarizing incoming requests and suggesting solutions. The platform also employs AI for Sentiment Analysis on service desk interactions, helping IT teams understand and proactively address user satisfaction trends. Through Automated Ticket Management, the system streamlines repetitive tasks like ticket creation, categorization, and routing, ensuring consistent and efficient handling of service requests. “We’ve built a system that not only responds to current needs but anticipates future challenges,” Deepak added, “Our Context-Aware Automation Suggestions and Enhanced Decision-Making capabilities analyze large datasets to provide insights that support data-backed decisions, improving the overall quality of IT services.” Security and compliance, paramount concerns in our interconnected world, are deeply integrated into Infraon’s ethos. “Our GDPR compliance and SOC2 certification are not just badges,” Deepak stated, “They’re a testament to our commitment to data security and privacy – elements that are non-negotiable in today’s threat landscape.” What sets Infraon ITSM apart, however, is its ability to bring multiple users and teams together on a single platform. In a world where IT teams are often siloed, working with disparate tools and datasets, Infraon ITSM offers a unified workspace that enhances collaboration and provides deeper, more comprehensive insights across the entire IT stack. The impact of Infraon ITSM is already being felt across industries: “These use cases are just the beginning,” Deepak noted with excitement, “What truly inspires me is seeing how our clients are finding innovative ways to apply our ITSM solution across their organizations. It’s not just about IT anymore – it’s about driving business value and innovation across the entire enterprise.” The modern enterprise is no longer just managing IT services; it’s orchestrating a symphony of digital experiences. Our mission is to simplify and empower organizations to conduct this symphony with precision, agility, and intelligence that only AI can provide Deepak GuptaDirector – ITSM,EverestIMS Technologies As we look to the future, the potential applications of Gen AI-driven ITSM are boundless. From enhancing user experiences to predicting and preventing service issues before they occur, the ripple effects of intelligent IT service management will be felt across industries. In conclusion, as enterprises navigate the complexities of the post-pandemic digital landscape, solutions like Infraon ITSM are not just tools – they’re strategic imperatives. With its robust feature set, Gen AI capabilities, and proven track record across diverse industries, Infraon ITSM is poised to simplify and redefine the landscape of IT service management, empowering organizations to thrive in an increasingly digital future. Read more posts