Category: Latest

Education institutions across India are looking for breakthrough solutions to resolve the health and safety concerns after the recently issued fresh guidelines by the Ministry of Home Affairs (MHA) for safe reopening. To help education sector to safely reopen, Prama Hikvision offers an impressive line-up of solutions for the education sector. Few such solutions include the temperature screening solution, a crowd-flow management solution and social distancing solution. Using a touch-free temperature-screening solution is one of the measures being currently used to quickly spot individuals with an elevated skin temperature (EST). This method reduces manual testing time and safety risks to those involved in the detection process. The temperature screening cameras have been widely adopted by majority of the educational institutions in India and abroad. The thermal cameras are capable of accurately monitoring the skin-temperature of all the incoming people, students, staff or visitors. They also raise an alert in case someone with an elevated temperature is spotted within the camera range or if a visitor is not wearing the mask. The cameras are capable of detecting the skin temperature of as many as thirty people simultaneously. Solutions for safe reopening of education institutes At schools and other education institutions, temperature screening products and solutions are needed to enhance the safe stay of all the students and staff while also giving them quick access to classrooms, offices and dormitories. Now with Hikvision’s Temperature Screening Solutions, this process becomes much easier – and much safer. Flexible product options A variety of products and solutions will suit a host of specific needs for any scenario. Touch-free temperature measurement: High-efficiency temperature measurement without close contact provides even more protection. Centralized management: Instant visualization of overall statistics enhances protection and facilitates exporting of data. Solution overview Onboard temperature screening & mask detection The school bus system is one of the most important transportation methods for students. Hikvision’s smart onboard temperature screening terminals support non-contact skin-surface temperature measurement, mask detection, attendance check and audio alarms to detect abnormal temperatures at an earlier stage and keep bus travel safe. Recommended products: Smart onboard temperature screening terminal. Temperature screening & mask detection at entrance lobbies Upon arriving at school, students and staff shall be guided to the pre-set entrance lobbies for preliminary temperature measurement before entering the campus. A variety of devices are available to meet temperature measurement, mask detection and attendance management needs. Recommended products: Fast installation with thermographic cameras – DS-2TD2617B-6/ PA, DS-2TD2636B13/P, instant visualization of temperature and mask detection with DeepinMind NVRs. Temperature screening & mask detection at the entrance of classrooms and dormitories Touch-free temperature screening with access control: At the entrances for classrooms and dormitories, Hikvision recommends MinMoe terminals for preliminary temperature screening, mask detection and access control. Recommended products: DS-K1T671TM-3XF Mask detection at open areas Open areas are where students carry out after-class activities. It is recommended to install IP cameras for face mask detection and intrusion detection so as to better protect students. Powerful data management and visualized demonstration At the control room, site managers and security staff can view statistics and temperature records of all connected sites in real time using HikCentral. HikCentral creates instant popups and other notifications upon detection of abnormal temperatures. Recommended products: HikCentral – temperature screening. Safe reopening for education sector requires all of us to move forward together, employing the recommended best practices and maintaining safe daily habits in order to reduce risks. Cutting-edge video technologies can help various organizations better observe the instructions and guidance. Prama Hikvision, has dedicated product packages for education vertical specific applications and solutions, including schools, colleges, universities and other educational institutions. It has multiple application cases across India to bolster the cause of safe reopening for the education sector.  

Matrix Comsec, a leading manufacturer and provider of security and telecom solutions, was conferred with the CII Industrial Innovation Award, 2020 recognizing Matrix as one of the Top 25 Most Innovative Companies in India at the CII Industrial Innovation Awards ceremony in New Delhi on 9th December, 2020. CII Industrial Innovation Awards were instituted by CII in 2014 to recognise and celebrate visionary enterprises across industry segments. These premier awards seek to recognise and honour the Indian industry’s brightest stars and to identify the top innovative organisations. The process for determining the top awards and the list of top innovative companies involved a rigorous evaluation process, presentation and grand jury interaction. The unbiased assessment process measured the innovation culture, innovation management, inputs to innovation and the results of innovation. Sharing his perspective on this recognition, Ganesh Jivani, Chief Executive of Matrix said, “It is indeed an honour to win this prestigious award and I thank CII for this recognition. Innovation really has been the DNA of Matrix right from its inception. I thank our technology and product management teams for their dedication to building innovative and world-class quality solutions. Matrix offers cutting-edge physical security and telecom solutions in more than 50 countries including many first-world technologically advanced nations. With 250+ R&D engineers and world-class processes and infrastructure, Matrix is committed to innovating and designing cutting-edge high-performance products. This accreditation is a validation of Matrix’s innovation and design capabilities and will go a long way in motivating us towards building world-class solutions.”  

A thought leader and an action catalyzer rolled into one – Anil Puri is a rare combination of a visionary, and one who has mastered the art of strategic and tactical thinking to the core. He has been using this combination to seed new ideas and to lead them to their implementation on-ground. This has been a consistent feature of his career. He has rich experience of approximately 35 years in corporate in diverse domains & from functional managerial level to apex as chairman of a corporate group. His acumen for handling crisis management has prompted him to share his exclusive and niche experiences. He will be discussing the topic in four distinct parts in separate articles; Part 1 – Hostage situation & ways to deal with it, Part 2 – Negotiation skills, Part 3 – How to survive an abduction or hostage situation, and finally in Part 4 – Role of the corporate security. He will take you through realistically at ground zero in visualization and response matrix through series of these four articles. Hostage Hostage can best be defined as a person given to or forcibly and unlawfully held by a person, party or organization etc, as a security or pledge, or for ransom, release, exchange for prisoners or pending the fulfillment of an agreement etc. Activity Pattern During Hostage Situation Before the incident: As with any scenario, planning is crucial. Of course, the circumstances of these incidents can vary so wildly that it’s difficult to prepare in any comprehensive way. Equally, you don’t want to spread fear among your staff by overplaying the likelihood of a hostage attack. However, a few general emergency strategies can be applied. Firstly, ensure that everyone knows where the nearest emergency exits are located and where they should regroup outside. Staff should evacuate immediately upon receiving an alert (ignoring possessions/ work), and should proceed in an orderly fashion out of the building. Secondly, you may like to create a series of code words for use in an emergency situation, which communicate very simply what is happening. In highrisk buildings or locations, the availability of panic buttons could also be an important precaution. Likewise, consider introducing security guards and/ or security screens. Thirdly, it is also worth thinking about incorporating advice on dealing with difficult customers into your staff training in order to prevent any situations from escalating out of control. We also need to understand what the customer has experienced prior to this point. During the incident: Staff will be looking to you for reassurance so you need to remain calm and controlled. Panicking will not help anyone. If you have a senior role, you have a responsibility to lead the team through this experience. But the people in your team could react in many different ways. Some may be angry, some frightened and some calm. Be flexible in your approach, but consistent with your messages. You don’t want rumours to start. It’s also important to keep a close eye on your staff because an initial shock reaction can quickly evolve into frustration. Guard against people who want to be a hero. Look out for anyone who seems angry and make sure they do not disappear out of sight. They might attempt to re-enter the room or building, but that would be an extremely dangerous situation, which must be left to the professionals. If you’re in contact with the hostage-taker (at least before emergency services arrive), stay calm and agree to everything they ask. Only provide them with information that is essential. Attempting to talk them out of it at this stage could inflame the situation. Just as everyone else should try to keep their cool, it is vital that the intruder is kept as calm as possible. It is probable that this is the first time that they have done something of this nature, which means that they’re likely to be stressed too. Their adrenalin will be pumping, but you don’t want them to do anything rash. As HR director, you’ll be expected to gather information, do a head count and keep your staff together in one place. Act as an intermediary between police and employees by sharing information if possible, in order to reassure your team that the situation is under control. Try not to let anyone leave in the early stages. You need to keep the situation contained and controlled. Equally, ensure that no one talks to the media at this point. Any media coverage driven by panic or sensationalism could again be inflammatory. Also remember that dealing directly with hostage takers is a delicate skill and leave it to police specialists. After the incident: Individuals respond to trauma in different ways so assess each person on an individual basis rather than as a group. Try to gauge each individual’s state of mind and how they feel about work. Some will feel that continuing to come into work is the best way forward, while others may want a few days’ leave. However, it’s important that counseling is made available to everyone – not just in the short-term, but in the longterm too. One thing that we know about post-traumatic stress is that it may not become immediately apparent. A stressful experience may bring feelings or memories to light immediately or it may be months later. Around one in three people will develop post-traumatic stress disorder, but nearly everyone will display symptoms of post-traumatic stress for the first month. Such symptoms include depression, feelings of guilt, anxiety, anger and grief. Staff may experience flashbacks/ nightmares, avoidance, numbing and a feeling of being ‘on-guard.’ The issue is that life threatening episodes undermine a belief that life is fair and safe and that someone is secure. It is vital to look out for these symptoms and allow employees time to talk about how they’re feeling. They need to be allowed to ask questions and, most importantly, to get back to their normal life and routine. Although an unlikely occurrence, it is…

Gajshield Infotech, a leading, Mumbai-based data security solutions provider, has won the prestigious award for the Best Cloud Security Vendor at the Virtual CISO50 and Future Security Awards 2020, which was held as an online event on 24th November 2020. Virtual CISO50 and Future Security Awards is an international platform for recognising individuals, businesses, and vendors that have successfully navigated today’s challenges and thrived through digital technologies and delivered unprecedented value through innovative application of security technologies. The awards acclaim the best security minds and projects whose technologies, products or solutions are considered to have significant potential in meeting the needs of the new normal of today’s businesses. The need to have robust and agile data security solutions for all types and sizes of businesses has become the need of the hour because the number of sophisticated cyber-threats and malware attacks has been increasing exponentially, especially during the COVID-19 pandemic. These threats pose significant challenges, all kinds of industries and data leaks are at the centre of digital attacks. For the past 17 years, Gajshield Infotech has been catering to the needs of robust firewalls across the globe, with over 10,000+ firewalls distributed across different geographical regions in India, Europe, United States, the Middle East, Africa, Australia, New Zealand, and South East Asian countries. Their approach of looking beyond traditional security solutions and focusing on ‘data first’ security strategy is a leap forward in the security solution industry that is helping enterprises to secure cloud and SaaS applications by implementing a data security Firewall solution.  

The origins of the International Association of Security and Investigative Regulators (IASIR) were formed in the United States in the spring of 1993. The objective being to enhance the ability to regulate while simultaneously promoting the professionalism of the private security, and private investigative, alarm and related industries. One of the principle goals outlined 27 years ago was to assist the industry with training and education standards. The area of greatest focus has been within the realm of private security. Various throughputs have emerged over the years, but none has been quite as significant as IASIR’s Secure Urgent Response Global Endorsement (S.U.R.G.E.) Certification™. To understand how S.U.R.G.E.™ fits into the future of private security, one must look at the industry as a whole. The vast majority of the entire world sleeps under the protection of security officers twenty-four hours per day. According to an older issue of Forbes Magazine, “The sector experienced huge growth in recent years and today there are an estimated 20 million private security workers worldwide while the industry is worth approximately $180 billion. That is expected to grow even further to $240 billion by 2020, greater than the GDP of 100 countries including Portugal, Romania and Hungary.” The job is well known – to protect life and property, assure public safety, support police agencies who are stressed to the maximum, create a sense of omni-presence, and to read, react and deter etc. Employ the best possible candidates and deploy the best possible technologies. This holds true for site security, protection of VIPs, and the ever-present cash in transit (Armored Car) services the world over. The Guardian once referred to the security industry as ‘the industry of inequality’ in a piece discussing the obsession with private security. It is true that private security officers outnumber police officers. It is an investment of significant magnitude, but one that pays huge dividends by mitigating exposures to millions of crimes each day. The proliferation of security officers is so significant and commonplace that people literally do not even notice their presence most of the time. “You stop noticing it – there are guards everywhere,” said Rita Abrahamsen, a Professor at Ottawa University. Indian Perspective This is also true in India. A country that is arguably the leader when it comes to the sheer numbers of security officers employed in the industry. Presently hovering somewhere around 9 million guards and 23,000 companies, India requires training and licensure much like anywhere else in the world. Private security is as necessary and commonplace as it comes. Take into consideration that India’s GDP is ranked sixth by the International Monetary Fund, World Bank, and United Nation alike. This demonstrates that India is a global powerhouse. Despite the fact that China is three rungs up the GDP ladder, the number of guards in India dwarfs even China, who break up their statistics by those who are employed by the public security bureaus (PSB) versus those managed by PSBs. IASIR recognizes India’s position in the world, and has partnered with the Central Association of Private Security Industry (CAPSI) and the Indian government to bolster CAPSI’s efforts and accomplishment in the establishment of training standards. This is particularly so with respect to overcoming obstacles and barriers during times of need. Certification in General The United States and its global counterparts, who make significant use of the private security sector, have long struggled with matters concerning reciprocity, portability, compacts and licensure through endorsement. These are all different ways to talk about proposed solutions to barriers that exist when trying to remain compliant with licensure and certification laws from one jurisdiction to another. It is all quite complex, and each different approach to the problem has its pros and cons. Ultimately, license holders need to be able to function lawfully and professionally in jurisdictions other than their credentialing sources of origin. Be them states within nations, regions within countries or from country to country. A surge event is an incident in which the ability to provide and sustain essential services is either impacted or stressed by an over-usage of locally available resources. This could be fire, police, EMS, medical, pharmaceutical delivery and a host of other capacity-driven functions. The same holds true for private security – which is a go-to resource when local law enforcement is stretched beyond capacity, yet the need to protect is not only present but elevated. During an all-hazards or other surge type event, regulations are often relaxed through designated disaster preparedness clauses in local laws. These are typically tethered to some sort of government declaration that possesses the authority and contains the requites language to deviate from standard licensure protocols. This can occur at a municipal, local, state, or national level depending on the construct of the government. The persisting aspect of this relaxation of licensure laws and rules is the disparity between states, provinces and countries with respect to training requirements for line-level security officers, and their impact on a license or registration holder’s ability to surge in and work during the designated preparedness/ response time-frame. How is IASIR Positioned? I ASIR is uniquely positioned to facilitate a substantive change to the ongoing problem of security professionals being land-locked during disaster declarations solely based on perceived or real differences in training. While each jurisdiction is responsible for regulating the practice of private security within its borders, IASIR has developed and administers an international certification program for candidates and their employers to ensure they have the mobility to go wherever their career and emerging events takes them. This certification takes the form of company and individual designations. Process of S.U.R.G.E. Certification First, a company that meets established criteria that is tailored to their local laws and rules, can become a S.U.R.G.E.™ certified company during the first three years of the lifecycle beginning in 2021. Here is how it works. A company seeking certification from IASIR will furnish proof of all requisite documentation, on an application in the IASIR S.U.R.G.E.™ portal. Once the nominal…

Prama Hikvision, India’s leading video security solution provider, has launched high speed entrance control products – Swing Barrier, Tripod Turnstile & Flap Barrier. These high speed entrance control products ensure flexible solutions and fast access. It helps system integrators, installers and architects to choose any combination of identification sensors and build barrier gate solution as per the requirements. These high speed entrance control products (Swing Barrier, Tripod Turnstile & Flap Barrier) are used in airports, seaports, metro rail and railway terminals, corporate offices, banking and financial institutions, industrial complexes, government offices, education, parks, museums etc. Swing Barrier Gate Technological advances and the need for automation across various verticals is driving swing barrier gate adoption. The DS-K3B601 swing barrier gate can be installed in combination with various identification sensors such as intelligent card reader, fingerprint readers, and the facial recognition terminal (DS-K5603-Z) with Prama Hikvision’s proprietary algorithm. Whatever the need may be, they can provide the proper solution or a combination of solutions customized for a perfect fit. The card reader supports standard Wiegand 26/ 34 interface. The swing gate also supports standard Wiegand interface or 485 interface. These swing gates offer the best-in-class quality and the highest efficiency. Impeccable quality: The swing gates are made of stainless steel that meets the AISI304 standard. It has anti-crash protection with 1.5mm stainless steel. Other features include Guaranteed 5 million gate swings. 12 pairs of IR detectors. High throughput at 30-40 persons per minute. Anti-crash swing panel. Flexible options with customizable width and number of passages. Immediate response (less than 0.5 seconds). Advanced features: The users can unlock more advanced features with the professional iVMS-4200 access control software, such as alarm linkage, anti-passback, and much more. Facial recognition: Combined with the swing gate through RS232, Prama Hikvision facial recognition terminal DS-K5603-Z provides an intelligent facial recognition access control solution: 10,000 faces. HD face picture with 2MP camera Up to 99% recognition rate with excellent performance under backlight, dim light, and strong light environments. Fast facial registration. Live human face detection with 3D function, distinguishes live faces from pictures and videos. 1-meter recognition distance Target height between 1.4m-1.9m (4’7”-6’3”). Customizable swing gate direction and working modes Always open: Allowing access to all.  Always closed: Limited access.  Verification: Access by verification only.  Adjustable open interval fits various throughputs.  Gate opens automatically if power is interrupted.  Works off- and online with remote management via software.  Prevents unauthorized break-in and tailgating. Tripod Turnstile Stable mechanical components and turntable design. Bidirectional (entering/ exiting) lane. When the power is down, the barrier will be dropped automatically for emergency evacuation. System will cancel the passing permission if a person does not pass through the lane within the valid passing duration. LED indicates the passing direction (forbidden or available). Adjust the passing time duration via DIP switch on the control board. Multiple people can pass through the lane at a time after the continuous authentication of the passed people. Standard system input; wires with different kinds of card readers. Remote control and management. Stable system operation and low noise operation. Flap Barriers 32-bit high-speed processor. Permissions validation and anti-tailgating. Remaining open/ closed mode selectable. Bidirectional (entering/ exit) lane, the barrier opening and closing speed can be open or stop according to the visitor flow. The barrier will be open or stop working when people are nipped Anti-passback accessing. Self-detection, Self-diagnostics, and automatic alarm.  Audible and visual alarm will be triggered when detecting intrusion, tailgating reverse passing, and climbing over barrier. Remote control and management. Online/ offline operation. TCP/ IP network communication, the communication data is specially encrypted to relieve the concern of privacy leak. LED indicates the entrance/ exit and passing status. Fire alarm passing.  

Hiring security personnel and facility management workers is always at the top of mind for scores of organizations and individuals, and SnylloGO – an on Demand Service Startup is causing a huge wave and is making the hiring process a total cinch. The beta version of this new app SnylloGO has recently been launched in Delhi-NCR during the current pandemic situation. SnylloGO – seemingly a new disruption in the security industry allows an organization to hire licensed security guards, facility workers and other blue collar personnel who are available for work with the touch of a finger. The app knows the users’ locations, and so when they launch it, a list of immediately available security guards in their area populate. Each user has the option to request for the availability of security guards with times, dates and locations in order to help secure their business. In turn, licensed security guards can register and immediately start accepting work. There are strict rules in place for security contractors using the app. Payment from organizations to security contractors is all done directly through the app via online payment gateways. In the event a security contractor doesn’t show up for a shift, they are automatically terminated from the app, and an instant refund is provided back to the organization or individual. This is how the app is a win-win for businesses, security contractors and other blue collar service providers and takers who are looking for steady work in their area. The App directly connects licensed security guards with the clients looking for private security services. This technology will create new freelance work opportunities for guards, and will eliminate the need for dispatch centres. Sabgun Thapar, the Founder of Snyllo said, “Technology is totally amazing and it has allowed us to develop a new app that will help organizations and individuals run their operations smoothly and more securely. The app will help organizations employ licensed security contractors all around the country to work as per their convenience and earn additional income.” “This app provisions – you can easily work on a 40-hour work week without any problem whatsoever. But if you don’t want to work a 40-hour work week, you may select the days e.g., Monday, Friday, Saturday, Sunday, or whatsoever,” added Sabgun, “It’s really ground breaking in relation to its flexibility, how people as well as clients interact with it.” “The security guard industry has remained stale for so many years – nothing really much has changed,” said Sabgun, “SnylloGO is now a big disruption & revolution simply because it will dramatically alter how organizations hire security guards during these testing times of pandemic where everyone is keen to cut cost and reduce capex, and it will also offer licensed security guards the freedom and flexibility to work when they want.”  

Peregrine Guarding India (A part of the Tenon Group) has been honoured with the prestigious ‘Badge of Honour’ by the Central Association of Private Security Industry (CAPSI) as the Commanders of the front-line warriors during the pandemic. CAPSI is a federal body which represents the interest of the Private Security Industry (PSI) of India. During the lockdown, Peregrine Guarding India had deployed 80,000 security guards and officers to safeguard and ensure smooth operations for various private and public facilities under most hostile conditions. They worked day and night as real ‘front-line warriors’ protecting the customers and communities against threats such as robbery and theft, while also taking on the added responsibility of acting as the first level ‘Shield’ against COVID-19.’ All the guardsmen and women bravely faced threat to their lives but they stood undauntedly to conduct their jobs with utmost commitment. Maj. Manjit Rajain, Global Chairman, Tenon Group of companies said that it was a proud moment for Tenon Group and its company, Peregrine as four other leaders of the same organization are also conferred with this eminent title by CAPSI. Awardees included Maj. Manjit Rajain, Global Chairman, and Brig. Rajan Oberoi, Global CEO, Tenon Group of Companies, Rakesh Tripathie, Managing Director, Peregrine (South & west) and Siddharth Dahiya, Managing Director, Peregrine (North & East). The Badge of Honor will be presented to the Management in the month of November by CAPSI. Tenon Group of Companies is a conglomerate of three market leaders having a strong foothold in global space – Tenon FM, Peregrine Guarding, and Soteria. With a wealth of 400 years+ cumulative experience of their senior management team and diverse team of 88,000+ seasoned professionals, Tenon has consolidated its position as a leader in security services, facility management solutions, and remote monitoring and surveillance over 25 stellar years. Present in India, Singapore, and the UK, Tenon offers integrated security services through its child company, Peregrine Guarding, facility management services through Tenon FM India and Tenon FM UK, and remote monitoring and surveillance services through Soteria Command Centre. Peregrine Guarding was incorporated in 1995 and is one of the leading security solution providers in India. Today Peregrine is operational in all 29 states of India with 71 offices covering tier 1, 2 and 3 cities. It provides integrated security solutions in physical security, electronic security, risk assessment consultancy, executive protection, event security, remote command center.  

In 1919, the E.D. Bullard Company patented the ‘Hard Boiled® hat,’ based on the steel helmets used by soldiers in World War One. These hats were made of steamed canvas and glue, and were designed as daily protective headgear for miners. Over the course of the 20th century, the hard hat evolved to become the brightly colored, impact-resistant headgear of choice for those working in hazardous environments. And today, many countries have legislated to ensure hard hats are worn at all times in such places – with good reason. Failing to wear a hard hat in a hazardous workplace can be fatal. In the US in 2012, more than 1,000 people died from head injuries while working. What’s more, data from the US National Safety Council suggests that such fatalities are increasing, with construction, transportation/ warehousing and agriculture reporting the highest number of preventable deaths in 2016 and 2017. Importantly, not wearing safety headgear not only costs lives, it can also cost companies money in lawsuits, compensation and life insurance payouts, and lost labor. Enforcing safety in a busy environment In spite of the risks, enforcing hard hat use can be challenging, as people can forget or decide not to put them on. This means site managers must keep a constant lookout, but that’s not always easy in a distracting, noisy environment with vehicles, materials and people always moving around, often over multiple levels. That’s why many organizations are turning to AI-powered solutions that intelligently help identify if people are complying with hard-hat safety rules. AI cameras watching out for workers In real life, artificial intelligence technology is being used around the world every single day to make workplaces operate more efficiently, more productively, and of course more safely. The latest hard-hat detection video cameras use embedded AI algorithms to ‘learn’ what a person wearing a hard hat should look like. They then apply this algorithm while scanning a site, rapidly identifying if anyone is working without a hard hat, and alerting management teams so they can take action. Of note, when a violation is detected, management teams can also send an auditory warning through the on-site speaker to remind people of the rules. AI-powered Hard Hat Detection from Prama Hikvision Prama Hikvision’s AI-powered Hard Hat Detection cameras are equipped to intelligently detect if workers are or are not wearing safety headgear. The high definition cameras constantly scan the site, rapidly sounding an alert if someone is identified as breaching defined rules. Cameras can also be linked with access control systems, to ensure that members of staff are wearing hard hats from the moment they enter a hazardous location. Accelerate business with AI To find out more about the application of Hard Hat Detection Technology and Prama Hikvision’s industrial park solution, get in touch with Prama Hikvision team.  

A thought leader and an action catalyzer rolled into one – Anil Puri is a rare combination of a visionary, and one who has mastered the art of strategic and tactical thinking to the core. He has been using this combination to seed new ideas and to lead them to their implementation on-ground. This has been a consistent feature of his career. He has rich experience of approximately 35 years in corporate in diverse domains from functional managerial level to apex level as chairman of a corporate group. His astute business acumen for handling crisis management has prompted him to share his exclusive and niche experiences which will be prominently visible in most simplistic way in this article. Introduction A business crisis is an event that has the potential to threaten the success and health of a company by tarnishing its reputation, damaging its business operations, negatively impacting its finances, and/ or harming its employees. A business crisis can be caused by something internally or externally. Due to the severity of a business crisis, it’s important to be prepared to manage one of these events with a plan you (and the corporate team) create prior to one actually occurring. Crisis Management Crisis management can best be defined as the process of preparing for and managing any disruptive or unexpected emergency situations that affect your business, stakeholders, employees, customers, and revenue. Crisis management is an important component of public relations. Crisis Management Process The crisis management process involves much more than managing the crisis itself — although that’s arguably the most important part. The primary steps in the crisis management process to prepare the corporate team and crisis leaders can be best prepared in the following three steps: (a) Pre-crisis This involves creating a crisis management plan, hiring and training your crisis management team, drafting any crisis communication messages you may have to relay in times of crisis and conduct practice exercises for implementing your plan. (b) Crisis management and response It is the process of dealing with and responding to the different stages of crisis when the crisis management plan is put into action. Initial crisis management messages are released, employees and stakeholders are contacted, and public and company safety is prioritized (more than normal). (c) Post-crisis When a crisis passes or subsides, It’s imperative that you remain in contact with your employees, customers and stakeholders, and remain available to answer questions. It’s also the best practice to send proactive updates to these parties. Finally, work with your crisis management team to review and analyze your crisis management plan how it played out during a real emergency situation. How did your crisis communications perform? Did your audiences have any lingering questions or concerns that you neglected to answer? Integrate any lessons you learn into your crisis management process for future planning. Now, let’s dive into the crisis management plan and how to create one for your business. What is Crisis Management Plan A crisis management plan is an established process a business follows when dealing with a disruptive or unexpected emergency situation. Your crisis management plan should be completed prior to crisis to ensure your business is prepared to use it to combat and rectify any unexpected events. Why Create a Crisis Management Plan I f your business faces a crisis of any kind and isn’t equipped with a crisis management plan detailing how you’ll handle the situation, it’s likely you’ll experience serious and long-lasting consequences. These consequences might be related to various legal, operational, and public relations issues. Depending on the extent of the damage, a crisis situation could even put you out of business. Simply put, all businesses should have a crisis management plan in place to be prepared for any unplanned event and prevent long-term damage from happening as a result. Crisis management plans help you maintain your great reputation with customers, competitors, and industry leaders during and after a crisis. Improve the safety, health, and well-being of everyone who works for and does business with your company. By having peace of mind as an employer and company – you’ll be ready for any situation that comes your way. Increase productivity during and after a crisis. Everyone will know their role and function throughout a crisis so there’s less downtime, more action, and quicker resolution. The Mechanics of Scripting a Crisis Management Plan Taking cues from my personal experiences, I feel that the following seven steps can be big winners in creating a crisis management plan:  Identify all possible types of crises.  Determine the impact of each type of crisis on your business.  Consider the actions you’d need to take to resolve each type of crisis.  Decide who will be involved in the actions you need to take in each scenario.  Develop resolution plans for each type of crisis.  Train everyone who needs to be familiar with your plans.  Revisit and update your plans regularly and when necessary. Stages of a Crisis Along with the creation of your crisis management plan, it’s important to understand and be aware of the different stages of a crisis. These stages occur during a crisis and can help you determine how you should respond to the situation at different points in time. The crisis management plans must be in place prior to working through the following stages of a crisis in a real situation: Warning. Risk Assessment. Response. Management. Resolution. Recovery. Crisis Management Teams Crisis management teams are created to protect the business from the adverse effects of any crisis situation or event. They also help keep our business and employees prepared for any threats that could potentially come your way. Some of the main job functions of a crisis management team include; Detecting warning signs that signal a crisis is coming.  Working with employees to prepare for and handle the implementation of a crisis management plan. Ensuring the reputation of your company remains positive throughout (and after) any crisis event. There are three types of crisis management teams a…