2025 Security Awareness & Training Global Research Report
Executive summary AI-based threats have led employees to see the value of cybersecurity awareness and training in a new light. Organizations report real, measurable results from training efforts, though most feel that even more training is needed to defend against evolving cyber risks. AI is reinforcing the value of security awareness and training External threats are driving adoption Organizations are seeing real results from security awareness and training Despite making gains, more is needed Introduction Training works; But the work is never done The 2025 Security Awareness and Training Global Research Report reinforces two key findings from the past couple of years – that organizations see knowledge and skills as crucial to cyber defense, and that training must adapt continually as threats and risks evolve, especially when AI is involved. Our 2025 findings show that organizations continue to see security awareness and training as important and that external threats are still the main motivator for undertaking security awareness and training programs. As they have in previous years, leaders remain committed to security awareness and training, recognizing the need and building it into corporate priorities. Yet many continue to feel that their workforces are unprepared to fend off cyberthreats, despite concerted efforts to raise awareness and provide security training. The following pages explore possible reasons for this mindset, from the constant evolution of threats to rates of training completion, to issues with training content. In 2025, we broadened the scope of our Security Awareness and Training survey, asking new questions and diving deeper into areas such as preferred training modalities, how organizations are measuring the effectiveness of training initiatives, and employee perceptions of cybersecurity as a shared responsibility. We also added a new section to the report – first introduced in our 2025 Cybersecurity Skills Gap Global Research Report – Taking Action. Fewer than half (40%) of respondents say employees are highly trained and ready to identify, avoid, and report AI-based cyberthreats. AI is reinforcing the value of security awareness and training As organizations continue to adopt AI tools – and as threat actors increasingly use AI for malicious purposes – employees and leaders recognize the dual need for greater awareness of AI risks and more training in how to deal with those risks. The overwhelming majority (88%) of respondents to our 2025 survey say that the growing use of AI by bad actors has either somewhat or significantly influenced employee perspectives on the importance of security awareness training. Yet despite being highly aware of the rising threat of AI, leaders aren’t especially confident that their employees are equipped to meet it. Just 40% of survey respondents consider their employees to be highly trained and ready to identify, avoid, and report AI-based cyberthreats in the next 12 months. Fifty-eight percent (58%) describe their employees as being either moderately or slightly prepared. A silver lining is that only a very small portion of leaders (2%) believe their employees are not at all ready to face AI-driven threats. The AI Alarm Bell Most respondents say knowledge of AI threats has either significantly or somewhat increased employee perceptions of the importance of security awareness and training. Organizations are acting to safeguard against AI risks AI use needs to be managed Organizations are taking concrete steps to manage employee AI use, including: AI tools need to be secured The majority are also taking steps to manage AI tool security: AI training adoption is fairly consistent across organizations of all sizes AI training adoption is broadly similar across companies of all sizes, with a modest uptick among organizations with 5,000+ employees. 53% of organizations train employees on proper use of GenAI tools. Regional Highlights AI-driven security awareness varies by region, with Europe, the Middle East, and Africa being the lowest Workers in North America are most likely to see security awareness and training as important due to the growing malicious use of AI. North America is most confident about dealing with AI threats More respondents in North America say employees are trained and ready to identify, avoid, and report AI-based cyberthreats over the next 12 months than in any other region. Asia Pacific organizations are the most likely to train users on AI tools While no region reports especially high user training on AI tools, Asia Pacific leads the way at 59%. Latin America is the only region to come in at less than 50%. Taking Action Organizations are still very much at the learning stage when it comes to managing AI-related risks. For example, fewer than half (42%) of those surveyed say they have tools to monitor employee AI use. AI training is needed This can be done in several ways, including by holding AI training more regularly and providing brief refresher sessions, or by offering microlearning or on-demand resources as required by employees to stay current on evolving AI threats and best practices. Guidance on AI use is also required It is important to provide up-to-date AI guidance and policies that help employees understand and follow the best practices for using, selecting, and engaging with AI vendors and third-party AI technology providers. Such guidance should clearly outline data types and classification levels, provide information security and legal/ privacy criteria, and list approved AI vendors and providers. AI governance policies need continuous monitoring Implementing policies alone is not enough in the ever-changing world of AI. Organizations must also monitor and revisit those policies continuously to keep pace with shifts in technology and regulations. 41% of organizations say external threats were the core driver for adopting security awareness and training. External threats are driving adoption, but internal risks are a growing concern Potential threats, past breaches, and breaches in the same industry were the biggest motivators of increased security awareness and training in 2025 (41%). This is down from 52% the year before, though the addition of new options related to internal drivers could account for the decline. Twenty-seven percent (27%) of respondents say they adopted security awareness and training to protect from insider risks….