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Interview: Ashish P. Dhakan

ASHISH P. DHAKAN  (MD & CEO, Prama Hikvision India Pvt. Ltd.) Ashish P Dhakan does not need introduction. An Engineer and MBA by qualification, the Chief Executive Officer and Managing Director of Prama Hikvision India Private Limited had a very humble start in security industry in 2005, and over just more than a decade, he steered the company to achieve the leadership position in the industry with his characteristic attributes including sincerity, focus, dedication, honest approach towards his business, and ground to earth personality. A first-generation entrepreneur Ashish has gone through various challenges; however, thanks to his cool, patient and skillful marketing strategies, he crossed over all of them and emerged successful. His vision about Indian security industry’s growth has led to the formation of Prama Hikvision India Pvt Limited, the very first joint venture company formed by Hikvision across the world. He led Prama Hikvision into a leading security business entity by successfully creating a pan India network of dealers, distributors and system integrators. Ashish believes In Make in India, Make for India, and Make by India concept and in the line he recently opened a world-class state-of-the-art manufacturing unit in Vasai, near Mumbai. He also has plans to expand manufacturing to other states of the country. Further, he devised setting up a state-of-the-art training center to enable product knowledge and training to system integrators, partners and end-users. With his thoughtfulness, he built diversified vertical solutions teams to cater Hikvision solutions to the Indian market. The vertical solutions offered by Prama Hikvision are customized as per the end-users requirements and specifications to adequately befit in the Indian environment. Today, Prama Hikvision offers solutions in various verticals including Smart City, Safe City, Transport, Education, Banking, Pharma and Retail segments. SecurityLink India has recently had a detailed interaction with him on the recent trend, prospective and his plans for future – here are the excerpts: SecurityLink India (SLI): Opening of Prama HikVision manufacturing unit in Mumbai is a great accomplishment – kindly comment on the achievement. Ashish P. Dhakan (APD): Yes of course – it is a great achievement. It gives us a sense of accomplishment also because we are celebrating 10 years of growth, innovation and technology leadership in the Indian security industry. The journey of a thousand miles begins with a single step. The decade long journey of Prama Hikvision India has had many milestones which were driven by the timeless wisdom that all great things start with a humble beginning. We are grateful to all – our partners, well-wishers, and key stakeholders. On 1 October 2019, we organized a grand ceremony to inaugurate the ‘Make in India’ manufacturing facility near Mumbai. It was a milestone moment for all of us. Prama Hikvision’s world-class manufacturing facility was inaugurated by Dr. V.K. Saraswat – Member, Niti Aayog, former Director General of the Defence Research and Development Organisation (DRDO) and former Chief Scientific Adviser to the Indian Minister of Defence; and Dr Neeraj Sinha – Adviser, Science & Technology, Niti Aayog. Today Prama Hikvision India is known as the leading security systems and solution provider in the country. The company has established an impeccable trust and reputation among security industry professionals in India. With a commitment to provide high quality products with excellent technical support, the company serves to a large network of dealers and system integrators, all across the country with its wide reach through 51+ branch offices, 21 return merchandise authorization (RMA) centers and 2000+ motivated employees. SLI: Kindly explain in brief the factory set up and the modus operandi of the unit. APD: Prama Hikvision’s ‘Make-In-India’ manufacturing plant is a living testimony of our firm commitment to the vision, mission, and a throbbing reality of an ongoing success story. It is one of the best and largest manufacturing facilities in security and electronics industry in India. The latest technologies, world class processes and state-of-the-art machineries are the key highlights of the manufacturing facility. With this brownfield manufacturing facility and big ticket investment, Prama Hikvision is continuing CCTV camera production to cater to the fast expanding domestic market in a phased manner. Employing over 2000 skilled and semi-skilled employees, this manufacturing facility is spread over 12 acres of land comprising end-to-end production capabilities. Currently, this facility produces 8 lac cameras and 1 lac back-end devices per month. It has the capability of manufacting 850 product models. The installed capacity of this manufacturing facility is 1.5 million cameras per month. This state-of-the-art manufacturing facility has multiple lines that do surface mount technology level manufacturing and enable us to make electronic chips and cameras locally instead of importing them. To upskill a significant part of the workers in this factory, we have developed in-house training programs comprising worldclass modules. Prama Hikvision’s manufacturing facility is an expression of our full commitment to the Government of India’s flagship ‘Make in India’ program. We remain committed as a long-term partner of the country and continue to pursue our vision of ‘Make in India for a Safer India’ with manifold commitments. We have so far invested INR500 crore in this plant, and there is a further investment commitment in the pipeline to ramp up the production, and research & development activities. SLI: How do you foresee its impact on your business per se, as well as on the offerings you are going to make to the Indian market? APD: The future of the security market in India is very bright due to enhanced security awareness and growing requirements. We are experiencing a good growth in the current financial year. The current state of the physical security market in India is very conducive to growth and expansion. Apart from the eight metro cities, India’s vast and largely untapped network of Tier-II and Tier-III cities are developing very fast due to various socio-economic factors. Having blessed with the capability of the said manufacturing plant to produce electronic chipsets and cameras locally in India, we are to bring the best of the offerings to the Indian market….

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Securing My Square Inch of Motherland’ Thumbs Up

The significance and relevance of the term and entity ‘Chowkidars,’ and their potential and contributions towards nation building were rightly highlighted by G Kishan Reddy – Union Minister of State for Home Affairs, GoI – at the recently held 14th Security Leadership Summit 2019 organized by the Central Association of Private Security Industry (CAPSI) and Association of Private Detectives and Investigators (APDI) during 15-16 November 2019 at PHD House, New Delhi. He credited the grand success of Bhartiya Janata Party in 2019 General Election of India to the campaign called by the Prime Minister Narendra Modi – ‘Main Bhi Chowkidar’– which hit the sentiment of being safe and secure across masses. Further, he correlated it to what potential and values the private security industry carries and what influences they can make in the growth and development of the nation. He asked the stakeholders to consider instituting the ‘Prime Minister Best Chowkidar’ Award covering various facets of private security industry that will be a befitting tribute to the honest and hardworking security personnel who are playing an important role in India’s growth and progress. Later Mr. Reddy said that after agriculture, private security industry is a major employment generator and the government is taking all steps to ensure the growth and progress of this sector. Santosh Gangwar – Minister of State (Independent) for Ministry of Labour and Employment, GoI, expressed that the Centre is planning to introduce ‘one nation, one pay day’ system to safeguard the interests of the private sector workers, particularly labour class. “There should be a pan-India single wage day every month across various sectors to ensure that workers get timely payment. The Prime Minister Narendra Modi is keen on this legislation to get passed soon. Similarly we are also looking at uniform minimum wages across sectors which will safeguard better livelihood of workers,” he said. He also indicated the intention of the government to implement occupational safety, health and working conditions (OSH) code, where code of wages makes an important part of it. The OSH Code will streamline the private sector by enhancing the coverage of workers manifold by merging 13 central labour laws relating to safety, health and working conditions into a single code. He said to have taken 44 complex labour laws to reform, and asked all the stakeholders to contribute to make these laws more effective and useful. On compliances, he said that they are preparing a ‘single page’ mechanism for various sectors to complete requisite compliances in order to ensure ease of doing business. An online system is being developed for grievance redressal which ensures that all problems are resolved within 48 hours without any physical interface. Gen. V K SINGH (Retd.) – Union Minister of State for Road Transport and Highways, GoI, stressed upon the adoption of modern technologies by the private security agencies to expand scope of their operations. He suggested that the private security guards can help government agencies in carrying out their daily affairs like traffic management, pollution monitoring and crowd management with the aid of technologies like drones and CCTV solutions. While addressing the gathering at the Security Leadership Summit, the Transport Minister said, “Today, the government deficits in resources and manpower to meet the daily requirements of general public where the private security agencies can play a major role. However, they need to train their personnel in modern and upcoming technologies to gain trust of the government. The scope is immense towards traffic management, pollution monitoring, crowd management and cyber security etc. They have to reinvent themselves and prepare for the future challenges.” He also emphasized that there is a huge shortage of manpower in foreign markets like Europe and Gulf nations, and with innovations and skills enhancement at par with global standards, Indian private security agencies can tap this opportunity very easily. Industry needs to hire more technically qualified people to upscale skills and preparedness of personnel. Kunwar Vikram Singh, Chairman, CAPSI & APDI assured that the private security agencies are ready to help government in carrying out day to day work needed to make life easier and safer for the common man. The associations and the industry are aware of the growing need of the foreign markets which is of the size of about 1.5 crore private security personnel. They are exploring and working on the idea of tapping it. The Security Leadership Summit 2019 was inaugurated by Santosh Gangwar on 14 November 2019. In his welcome address the chairman thanked the Modi Government for timely amendments in the Private Security Agency Regulation (PSARA) Act and Rules that go in favour of industry, and helped the industry in streamlining its growth. “Under Prime Minister Modi, private security industry has seen implementation of various progressive policies and reforms in laws. Our sector is growing at almost 20%. Today the private security industry employs around 90 lakh personnel, making it one of the top employers. We hope to cross 2 crore workforce within next few years,” he added. The chairman also apprised the dais and gathering about the campaign of CAPSI, called – ‘Securing My Square Inch of Motherland,’ – which aims making every security stakeholder to have the attitude, diligence and alertness to all-round security of the piece of land he/ she is active right at the moment. This involves active police public and police RWA participations, and private security personnel can act as a bridge in between the police and public. The concept was hailed by the ministers, and all the participants in the event. G Kishan Reddy launched the audio-video of the campaign during the event. The conference saw various distinct sessions of discussions and debates by a number of eminent speakers and panelists on various topics such as PSARA Governance, moderated by Vivek Bharadwaj, Addional Secretary, MHA; Role of Youth in Civil Society, moderated by Ashok Prasad, Former Advisor, MHA; International Investigation; New Strategies and Innovation for Growth of Business in PSI; Star Rating for PSAs, Certified Insurance Investigators, Police Public Relations…

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Snyllo Redefines Future of Workforce Management for Security Business

Snyllo has brought in an easy-to-use software for security professionals which helps them dramatically simplify workforce management, streamline processes, and gain operational insights to gain better business in real-time. A mobile and web based Snyllo suite of tools connects people in the field and clients with the manager in real time and with real data. Live dashboard centralizes and displays key metrics to make better decision supported by data. The platform is flexible enough to ensure the user benefit only from the solution he needs. For instance, unsurpassed guard management tools are to keep everyone on point, penetrating business intelligence module is drive insight, and automated process to reduce paper work. Snyllo aims to provide technology for professionals, employees and facility managers that makes their personal lives better and professional lives more efficient, productive and contributes to improved outcomes and reduced costs. It also provides an efficient solution to enhance staff productivity by means of live reports which augments adjustments during exigencies. “This is just the beginning. We stand at the intersection of cloud computing, mobile technology and big data. Together, these three will enable astonishing and disruptive innovations”   – Sabgun Thapar Founder and CEO, Snyllo  

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Hikvision Expo Successfully Concluded in Jaipur, Chandigarh, Kolkata and Patna

The third phase of Hikvision Expo was organized in Jaipur (12 October), Chandigarh (15 October), Kolkata (6 November) and Patna (9 November). At Jaipur, 5 police personnel were presented with the Bravery Awards for their exemplary services. “We are glad to present the Hikvision Expo in Jaipur, Chandigarh, Kolkata and Patna with latest product knowledge and technology updates. We are committed to our vision of making citizen’s security a top priority. The Bravery Awards is an initiative to inspire the police professionals to go beyond their call of duty and enable a secure environment for the citizens across the country. It reiterates our vision of pursuing excellence in security technology implementation in India and encourages us to further set higher standards in security and surveillance industry through breakthrough solutions,” commented Ashish P. Dha kan, MD and CEO, Prama Hikvision India Pvt. Ltd. At the events, Hikvision’s team of experts presented the best-in-class technologies and product innovations through technical sessions. They also showcased the latest products applications and innovative solutions including artificial intelligence, AI cloud, big data and IoT. They got overwhelming response for their latest range of IP cameras, PIR cameras, access control products, video door phones, EZVIZ cameras, face recognition terminals with swing barrier gates, smart pole, ECS (emergency call switch) etc. At Jaipur, the Expo was presided by Ajay Pal Lamba, Additional Commissioner of Police, Jaipur who in his keynote address reiterated the importance of video surveillance as effective crime prevention tool. Five Police Personnel namely Mohan Singh, Assistant Sub-inspector, Rakesh Kumar, Constable (11442), Surendra Yadav, Police Inspector, Rajesh Kumar Sharma, Assistant Sub-inspector, and Premlata, Lady Constable 3972 (Nirbhaya Squad) were presented with the Bravery Awards for their bravery and exemplary services on the line of duty. The Hikvision Expo in all four cities received good response from the security professional community including regional distributors and sub-distributors. Further, participations of system integration partners added value to them. Hikvision Expo is organized with the core objective of promoting security technology awareness among the security professionals, citizens and channel partners. As a part of their pan-India initiative, Hikvision Expo is organized by inviting all the key stakeholders of security ecosystem partners. The Expo provides the latest security and surveillance technology updates by experts in special interactive sessions and live demonstrations.  

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New Paradigms for Loss Prevention in the Digital Era

International Institute of Security and Safety Management (IISSM) held its 29th Annual Global Conclave at Hotel Conrad, Bengaluru, during 14-15 November 2019. The centre theme of the conclave – ‘New Paradigms for Loss Prevention in the Digital Era’ was selected in consonance with the reputation of Bengaluru as the IT capital of India and a major hub of IT business in the world. Bhaskar Rao, IPS, Commissioner of Police, Bengaluru, the Chief Guest on the event inaugurated the conclave on a positive note amidst a congregation of various stakeholders of security industry comprising the security and safety professionals from different parts of the country as well as foreign nationals. This was an unique forum where the security and safety experts of the leading companies, banks, hotels and other industries, top level IT professionals, cyber security experts, professors from IIT Madras, IIM and Indian Institute of Sciences, Bengaluru, and the policy makers from various government departments were present with the sole aim to deal with the security and safety challenges in the digital era and how to mitigate the new age threats emanating from the cyber world. The 2-day conclave with a gathering of approximately 400 professionals deliberated on the contemporary issues of urgent concern to all stakeholders – private and government – pertaining to security, safety and the loss prevention.’ Loss prevention has always been a major challenge for all industries, more so in the modern highly connected world. Today, most of the business and government security hinges on information security and therefore the security at large would be at stake if the information security is not well in place and ensured. The new technologies like artificial intelligence, machine learning, data analytics etc., are today of extensive help to meet these challenges, and they can be made to use at a much bigger scale. The forum discussed and deliberated on these issues, challenges and opportunities in detail during the five panel discussions over two days. These panel discussions were preceded by a key note address by the experts and luminaries from the industry, government and academia. The key notes on the five panels were ‘AI and Blockchain Technology: Enablers for Business Security’, ‘Safety and Loss Prevention in IT dominated environment’, ‘Technology and Transformation: Challenges and Opportunities for Security Business Industry’, ‘Road and Traffic Safety: Enhancement through AI, Machine Learning and Block chain’, and ‘Threat to Critical National Infrastructure (CNI & CII) in the Digital era.’ Beyond the Chief guest, some of the best minds and security experts in the country who spoke during the conclave were Sanjay Sahay, IPS, ADG Police, Karnataka Police, Cyber Wing; Manish Shankar Sharma, IPS, ADG Police, MP and a renowned expert on International Security, Counter Terrorism and Diplomacy; Dr. Rohit Baluja, President, Institute of Road Traffic Education; Lt Gen Rajesh Pant (Retd), PVSM, AVSM, VSM – Chairman, National Cyber Security Council, India, and so on. New concepts & future technologies The conclave put its mind together to include in discussion, security in every field such as business places, road safety, data safety, and personal privacy and so on, and also how the existing and emerging technologies will help enhance them. The discussions were intense and focussed to mitigate the immediate and near future challenges with such technologies. Concepts like ‘human computing’, ‘data dumping’, ‘data archiving (in frozen conditions)’, data retrieval’ and ‘data destruction’ were elaborated upon and the delegates took keen interest in these futuristic technologies and innovations. It was heartening to see that there were ladies who performed as moderator, panellists and delegates, which is uncommon for the security industry in India. With this mix of top experts participating in discussions and deliberations, the level, content and deliberations were of very high order. RK Sinha, Hon’ble MP (Rajya Sabha) and Executive Chairman, IISSM, who has been at the helm of affairs of IISSM since last three decades, commented that this was one of the best conclave in terms of quality, content and level of participation. The IISSM Excellence Awards IISSM leadership has taken great pains to strengthen internal security of the nation and this 29th conclave in a row showed utmost commitment and unflinching support for enhancing security of people, business and government agencies. Based on the ethos and overall organisational aim, it presents IISSM Security and Safety Excellence Awards every year. This year too, the IISSM Security and Safety Ex cellence Awards were awarded to those organizations which have contributed immensely towards the security and safety of the men, material and information in their organisations and elsewhere, and set an example for others to follow. In addition, there were individual excellence awards for those who think and act out of the box solutions thus contributing a great deal to the society. This year’s Awards have gone to IT/ ITES, construction giants like L&T and Shapoorji & Pallonji, Automotives (Sundaram Auto) and Tourism & Hospitality sectors. Board of Governor’s Meeting (BOG) On the sidelines of the conclave, IISSM Board of Governors met for annual deliberations on 14 November 2019, which took stock of the current year performance and delved into policy making for the next year. Several important decisions were announced by the Executive Chairman, IISSM in his concluding speech. Next year IISSM’s 30th Annual Conclave will be held in Delhi.    

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Infinova Participates in Intersec 2020

< Associated as the ‘Platinum Sponsor’ for the third year in a row > < Showcasing its latest technology offerings > < Saeed Hall 1, Booth #S1-G12. Dubai World Trade Center > Infinova is geared up for Intersec 2020, one of the world’s leading security exhibitions being held at Dubai during 19-21 January 2020. The company is a leading global security products manufacturer, headquartered in Monmouth Junction, New Jersey, USA, with various offices worldwide. Committed to technology, quality and reliability, Infinova delivers state-of-the-art digital surveillance solutions. They specialize in offering integrated video surveillance solutions with a constant endeavor to deliver cutting-edge technology. Their integrated solution portfolio comprises high definition smart IP cameras, specialized cameras such as ex-proof cameras, intelligent video management software, intelligent network video recorders, video analytics, artificial intelligence solutions, traffic management solutions and financial and retail surveillance solutions. Moreover, Infinova specializes in offering seamless customized integrations with multiple systems thus taking technology and comfort to a completely different level. At Intersec 2020, they will demonstrate the latest technology offerings which include high definition face capture camera, Starlight enabled cameras, 4K cameras, explosion proof and edge-analytics enabled cameras, NVR, video management software and much more. A brief about some of the Infinova’s best offerings is as follows: HD 6MP Smart Low Light WDR Face Capture IP Box Camera Infinova VS210‐P5‐A0 series H265 HD 6MP Smart WDR Face Capture IP Box Camera is based on the algorithm of deep learning. Boasts of rich intelligent functions, it supports facial detection and face snapshot. VS210‐P5‐A0 series allows image output resolution up to 3088×2072@30fps, 1920×1080@60fps. HD 2Megapixel Starlight WDR Intelligent IP PTZ Dome Camera VT230-A2 series is high definition intelligent IP dome camera that supports 1920×1080@60fps. It adopts H.265/H.264/M-JPEG encoding and its output provides excellent definition and color revivification degree which enables the acquisition of rich and accurate details so as to effectively guarantee smart analysis accuracy. H.265 HD 5Megapixel Intelligent IR IP Bullet Camera VT211-A5 series 5 MP IR IP fixed camera features 1/1.8″ progressive scan CMOS sensor and built-in 5.0 megapixel 2.8-12mm Vari-focus lens. With H.265/H.264/M-JPEG compression format utilized, this camera can output HD full-frame videos with the resolution of 5292×1944@30fps. The built-in dot matrix IR illuminators allow a maximum of 30 meters night vision distance. H.265 HD 4Megapixel IR IP Dome Camera VH221-A4 Series is an Infinova HD 4MP WDR IR Smart IP Minidome Camera. It adopts a 1/3″ progressive scan CMOS sensor with an internal 2.8mm-12mm HD motorized zoom lens. The camera has an internal dot matrix LED IR lamp of 30m IR distance. The camera supports up to 2592×1520@20fps HD network video output. It uses H.265/H.264/M-JPEG. 6.0 Megapixel Starlight Face Capture IR IP PTZ Dome Camera Based on deep-learning algorithm, VS231-P5 series HD IR IP dome camera is specially designed for intelligent face capturing and recognition. The camera has a built-in HD integrated camera module, utilizes large size progressive scanning CMOS sensor and has an internal 30X optical zoom lens. The camera has rich smart functions, including face detection, face capturing, etc. The camera adopts large power LED infrared lamps, with infrared wave length of 850nm, covering up to 150m for night view. HD IP 2MP Integrated Explosion Proof IR PTZ Dome Camera This IR Ex-Proof camera adopts explosion proof shield design featuring high definition, high frame rate, high signal-noise ratio and high assurance. It come with a built-in 44X HD integrated network camera module. Built with a high-efficiency infrared/white light array lamp, low thermal energy, low power consumption, infrared distance up to 200m. Inbuilt Intelligent functions-Cross-line detection, intrusion alarm, illegal parking, automatic tracking, face detection, license plate recognition Infinova Key Deployments  

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Smart Policing vis-à-vis Smart Cities & Role of Private Security Industry

A thought leader and an action catalyzer rolled into one – Anil Puri is a rare combination of a visionary, and one who has mastered the art of strategic and tactical thinking to the core. He has been using this combination to seed new ideas and to lead them to their implementations on ground. This has been a consistent feature of his career. Here he writes about the role of the private security industry in smart policing, and a unique initiative taken by the CAPSI Chairman Kunwar Vikram Singh on the role of PSI vis-à-vis the public police relations and community safety. Modern smart cities necessitate, and are witnessing integrations at various levels. A modern Indian city embodies people, knowledge, resources, finances, democratic, political and cultural values, and various other relatable aspects that make it ‘smart.’ These constituent elements can be classified as asset groups, or capital such as intellectual, social, technical, environmental, cultural, leisure, and/ or financial capital. In a smart city, policing is not limited just to safeguarding lives and infrastructure, it also includes the safeguarding of data and information. Smart citizens are interconnected via smart phones and numerous other gadgets. Today many cities utilize smart energy meters, security devices and smart appliances. Homes, cars, public venues and other social systems are on the path of full connectivity thanks to Internet of Things (IoT). However – alongside all these given here – there is also a conspicuous surge in the complexity of the risks and threats in smart cities. Thus, a smart and integrated system of policing is the dire need for the modern smart cities to ensure safety of public, businesses and critical infrastructure, as well as prompt and proactive emergency responders and disaster recovery systems. The requirement of the modern police forces per se was well conceived and appropriately decrypted by the Prime Minister Narendra Modi in the acronym ‘SMART’ while addressing a national conference of DGPs at Guwahati in 2018. The each letter of the word stands respectively for – strict but sensitive, modern and mobile, alert and accountable, reliable and responsive, and techno-savvy and trained. Very few could think that it was a concept which would give a major fillip to his pet project of smart cities. He emphasized that a professionally efficient, technologically enabled, and socially sensitive police upholds the ‘rule of law’ and human rights in all situations, and also engages optimally with the community. The Homeland Security 2018 – an event organized by FICCI on smart policing held during 26 -27 July 2018 focused on live issues of predictive policing, geo-intelligence led policing and emergency response, which triggered many states to establish infrastructures and technology driven systems in line with Crime and Criminal Tracking Network & Systems (CCTNS) and Nationwide Emergency Response System ( NERS) at state level. Wide ranging deliberations during 14th Annual Conference of CAPSI and APDI on 15 and 16 November 2019 dedicated a fullfledged session on the role of private security industry towards public police relations and community safety. On that occasion, KG Balakrishnan, the Ex-Chief Justice of India, who is the Chairman of an NGO called ‘Public Police,’ conferred an additional charge on Kunwar Vikram Singh, Chairman – CAPSI, and appointed him the ‘President’ of the Public Police organization to carry forward the mission. This is a proud moment for CAPSI and the entire private security industry. Being a member of the Governing Council and National Vice President of CAPSI – I personally take this opportunity to felicitate him for the honour bestowed upon him and assure him of the support of the CAPSI members and all the stakeholders who are part of the value chain in realizing this mission. I am confident that the security guards who are the main stay of the PSI will definitely play a key role in augmenting the data base of intelligence in the process of prevention of crime and creation of safe and secure environment. This initiative is bound to bridge the gap of poor police to citizen ratio and complete the entire spectrum of preventive and predictive policing under the ambit of SMART policing. Anil Puri, CMD

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