Category: Feature
Shorten Your Checkout Lines to Enhance Customer Experience
Today’s shoppers have less time than ever to get their grocery shopping done, and they expect a fast and easy purchasing experience. Waiting to pay is a huge problem for retailers and shoppers alike. Customers who find themselves in a seemingly endless line may grow intensely frustrated – upto the point that they abandon the store. Long checkout lines are therefore damaging customer relationships. In fact, a recent study from Forrester Research and Digimarc stated that long lines are one of the main reasons for shopping abandonment. To avoid wasting time, more than half of shoppers would like to spend less money in a store, or even walk away entirely. Shorten the lines with queue detection technology So how to keep waiting times to a minimum and react quickly to growing checkout lines – intelligent queue detection technology is the answer. To tackle this problem, many forward thinking retailers are now using queue detection technology to keep track of lines in real time during the checkout process. Queue detection technology uses cameras to count the number of people in a line to a predetermined threshold of customers. Once the number reaches the threshold, and more customers are continuing to wait, the system alerts store management to open new checkouts. New customers, increased revenues and smarter staffing Given the importance that customers place on a fast checkout process, reducing wait times is a key investment opportunity. Retailers that boost checkout efficiency can not only please their existing customers, but also entice new customers who may have avoided shopping there previously. Customers may also spend more money if checkout is faster. In a study by Oracle, 94% of respondents stated that they buy food and beverages at sporting events – and 58% of these respondents said they would spend even more money if they didn’t have to wait in lines. What’s more – over time, queue detection technology can enable managers to improve the operational efficiency of a store. Armed with new insight into the typical throughput of customers at different times, managers can scale staffing levels up and down accordingly Hikvision: the market leader in queue detection Hikvision’s market-leading queue detection technology is purpose-built to offer cutting-edge flow analysis to retail outlets including supermarkets, exhibition halls, chain stores, and any such situation where waiting to pay is required. Embedded into their high definition cameras, and powered by deep learning algorithms, this easy-to-use technology is highly accurate at counting people, and can even recognize different individuals and their specific dwell time. Store management can set thresholds for the maximum number of people in an area – be it the checkout or elsewhere – as well as for the longest stay duration of a single person. Once a threshold is exceeded, the system will immediately alert managers so they can take appropriate action.
Power-over-Ethernet & Campus Security
Power-over-Ethernet (PoE/ PoE++) is a technology that enables devices to receive electrical power over a standard ethernet cable. Ethernet technology has evolved over the last few decades and is pervasive in almost every office, and small and large businesses. It is used to network servers, storages etc., that provides end-users a critical service as far as their business operations are concerned. In parallel, over the last decade or so, many companies are manufacturing devices that use the Internet Protocol as a means of communication. This allows for many disparate devices to communicate with each other using the IP protocol and all of them today use the ethernet cable. This makes sense because the price point of ethernet technology has dramatically dropped over a period of time, which is seen across all technology spectrums such as network switches, NAS storage, fire alarms, access control systems, BIO ID systems, surveillance cameras, video management software, and innumerable other technologies that have come to benefit from the ubiquitous IP protocol and Ethernet L2 routing protocols. One can now imagine all the possibilities of building a single unified secure system with very different devices – all networked together but unified by a single software platform. However, there is a caveat in all of this. Most of the devices are located in different parts of the infrastructure and they all need electrical power to run and function reliably. As all of them use ethernet cable to communicate – including electrical power within the connecting ethernet cable – it eliminates the need for a power supply at each terminating device, and that results in cost savings. Every manufacturer has to ascertain that the devices are PoE compliant which results in half the number of cables being used to network plus has the added advantage of a 100 meter run between the device and the nearest network switch. In summary, PoE/ PoE++ is a simplifying and unifying technology which allows system integrators to build custom solutions as per the customer’s requirements without having to worry about different power supplies with different power ratings for each device. There are several PoE products available in the market which can be easily searched. Once the requirements of the customer are known, one can make a choice of vendor and budgetary limitations to put together an appropriate solution. Following paragraphs illustrate various considerable points as an example for using campus security: Basic campus security requirements and the driving forces behind them 24/ 7 school/ college curriculums necessitate authorities to revisit campus security requirements such as: Increase in on-campus crime rates due to various factors, Different and unique requirements for different departments within the same campus, Managing policies across multiple infrastructures are increasingly complex, Troubleshooting is extremely tedious and time consuming if a unifying system integration plan is not put into place at the very beginning of the project, and Ongoing daily maintenance and upkeep of devices and network infrastructure. Other essential campus considerations Centralized cloud-based management that becomes important when one has to manage several campuses at the same time. Security which becomes critical when all campuses are tied together through the cloud as a single security breach can wormhole itself to all campuses. PoE devices which act as a unifying technology at the base level of the security architecture. Multi-gigabit backbones for future easy expansion as the campus and infrastructure size increases. MAC-level communication encryption between all switches and compute/ storage devices in the network infrastructure. The above diagram shows many components that go into building a security solution. This is more from a hardware perspective and shows a typical layout. A key point to note is the firewall and the WAN connection with outside of the campus. This WAN could connect to other campuses, or to the cloud that connects to other campuses or to both. Special attention needs to be paid to this particular component of the system. Several security techniques are available out in the market to make this point of the network achieve the highest possible security breach block. Challenges and approaches to a viable campus security solution Making a detailed plan as per infrastructure/ campus requirements Making the plan fit into the budgetary limitations. This will be the biggest challenge as some compromises will have to be made. Selection of network, access control and other peripheral device vendors, and finally the software that unifies all these diverse components. A network vendor provides a Network OS responsible for the security and management of various network components. A video management system (VMS) provides the other backbone software around which all other PoE driven devices are connected to. This becomes very critical as the VMS can be looked upon as the other OS which acts as a unifying piece of software. Together the ‘network OS’ and the ‘VMS OS’ constitute the bulk of the software with a communication channel between them. The VMS software must be enterprise class with built in video analytics plus it must have the ability to connect to all the peripheral access devices through an application programming interface (API) and software development kits (SDKs). The VMS software must have the ability to support several types of IP cameras as well as provide an easy and quick path to integration for all other peripheral access devices. The illustration above is to depict the critical role the VMS plays in a security system. It is the key backbone software that talks to all other peripheral access systems software. In the above example we have shown automatic license plate recognition along with under vehicle surveillance system at the key entry points into a campus. The VMS in the above case also integrates an existing visitor management system but now enhances it with video and facial recognition. The campus shown is connected through the cloud to other campuses. The cloud component allows remote management and control, and has access to machine learning and artificial intelligence, and machine learning components of Azure/ WATSON. Any cloud service could be used…
Asia-Pac MSSPs Need to Offer Advanced Analytics
Enterprises today are embarking on digital transformation projects at an ever increasing pace. As businesses leverage digital technologies such as cloud, data analytics and IoT among others, the need for cyber security becomes increasingly crucial to protect proprietary IP and private customer data. However, enterprises lack the in-house expertise to adequately manage cyber security while dealing in an increasingly advanced threat landscape, all while given less resources by management. This lack of talent and the constant push to meet regulatory compliance is driving the adoption of Managed Security Services (MSS) solutions. Traditional security monitoring is no longer sufficient because of limited log collection and rule-based analysis. As requirements mature, the limited log collection and rule-based analysis of traditional security monitoring is creating an urgent need for next-generation security solutions. In response, Managed Security Services Providers (MSSPs) have been introducing solutions that enable advanced detection, faster incident mitigation, global threat intelligence, and deep threat analytics. This shift in enterprise focus from device management to threat management is expected to drive the MSS market from US$1.97 billion in 2017 towards US$4.34 billion in 2022, at a Compound Annual Growth Rate (CAGR) of 17.1 percent. “MSSPs are investing in technologies such as anti-Distributed-Denial-of-Service (DDoS), advanced malware analysis, and advanced endpoint protection to deliver cloudbased security services,” said Kenny Yeo, Industry Principal and Head of the Asia Pacific Cyber Security Practice, “They are positioning themselves to deal with the shift in demand from point to integrated solutions, as the latter can provide comprehensive security and protect against multiple vulnerabilities.” Frost & Sullivan’s recent analysis, Asia-Pacific Managed Security Services Market, Forecast to 2022, covers the segments of hosted security services (HSS) and customer premises equipment based management monitoring services (MMS). It identifies the key services that had the highest adoption rates in the markets of Greater China Region (GCR), Japan, South Korea, India, ANZ, and across Southeast Asia. “Japan, Australia, and South Korea led the Asia Pacific market in 2017. The CPE-based MMS segment contributed 61.8 percent of the revenue, and recorded a year-on-year (YoY) growth rate of 6.6 percent. The remaining was generated by the HSS segment, which recorded a YoY growth of 9.3 percent,” noted Yeo. Successful vendors are expected to make the most of the additional growth opportunities by adopting a series of measures such as: Designing solutions that offer better security protection and risk management, with improved threat detection, response and management. Presenting a more holistic cybersecurity posture through MSSP advisory. Focusing on SMEs and enterprises with less-critical infrastructure and business services, as they are more likely to adopt HSS. Fostering an operating environment that will support the unique hybrid requirements of large mature customers. Expanding their portfolio to include advanced security services such as incident response, managed endpoint detection and response, management advanced threat detection, and user and entity behavior analytics (UEBA).
Avigilon’s Product Line up for GSX 2019
Avigilon Corporation, a Motorola Solutions company, is showcasing some of its latest and most innovative products and technologies at GSX 2019 during September 10 to 12, 2019 in Chicago, Illinois. Avigilon will showcase the next generation of video analytics, artificial intelligence, access control and cloud solutions, as well as some of the integrations with Motorola Solutions. Avigilon will be demonstrating how these latest technologies are redefining how customers consume data in order to help them gain actionable information. Through the power of cutting-edge video analytics and AI, these new products and technologies can help customers verify potentially critical events and act faster. Avigilon will preview its latest solutions including: The most advanced edition of Avigilon’s Control Center (ACC™) video management software featuring Focus of Attention – a new concept for live video monitoring, powered by AI. The H5A camera line – built with Avigilon’s next-generation of advanced video analytics with the ability to detect more objects with even greater accuracy. The latest updates to Avigilon Appearance Search™ technology, a sophisticated deep learning artificial intelligence (AI) search engine that sorts through hours of footage with ease. New exciting features will be released closer to the show. The latest version of Avigilon Blue™, a subscription-managed cloud video security platform that enables flexible site monitoring and utilizes analytics that provide important information about a site. Avigilon unusual motion detection (UMD) technology, an advanced AI technology designed to continuously learn what typical activity in the scene looks like and focus the operator’s attention on atypical events that may need further investigation. The new high resolution H4 Thermal camera which combines patented Avigilon technology with heat-sensing capabilities to improve perimeter security in areas with poor visibility, difficult lighting conditions and absolute darkness. The integration of Avigilon Control Center (ACC) video management software into Motorola Solutions’ CommandCentral Aware and Ally.
Sophos IT Managers are Inundated with Cyberattacks from All Directions and Struggling to Keep Up
Sophos has recently announced the findings of its global survey, ‘the Impossible Puzzle of Cybersecurity,’ which reveals IT managers are inundated with cyberattacks coming from all directions and are struggling to keep up due to a lack of security expertise, budget and up to date technology. The survey polled 3,100 IT decision makers from mid-sized businesses in the US, Canada, Mexico, Colombia, Brazil, UK, France, Germany, Australia, Japan, India and South Africa. Cybercriminals use multiple attack methods and payloads for maximum impact The Sophos survey shows how attack techniques are varied and often multi-staged, increasing the difficulty to defend networks. One in five IT managers surveyed didn’t know how they were breached, and the diversity of attack methods means no one defensive strategy is a silver bullet. “Cybercriminals are evolving their attack methods and often use multiple payloads to maximize profits. Software exploits were the initial point of entry in 23 percent of incidents, but they were also used in some fashion in 35 percent of all attacks, demonstrating how exploits are used at multiple stages of the attack chain,” said Chester Wisniewski, Principal Research Scientist, Sophos, “Organizations that are only patching externally facing high-risk servers are left vulnerable internally and cybercriminals are taking advantage of this and other security lapses.” The wide range, multiple stages and scale of today’s attacks are proving effective. For example, 53 percent of those who fell victim to a cyberattack were hit by a phishing email, and 30 percent by ransomware. Forty-one percent said they suffered a data breach. Weak links in security increasingly lead to supply chain compromises Based on the responses, it’s not surprising that 75 percent of IT managers consider software exploits, unpatched vulnerabilities and/ or zero-day threats as a top security risk. Fifty percent consider phishing a top security risk. Alarmingly, only 16 percent of IT managers consider supply chain a top security risk, exposing an additional weak spot that cybercriminals will likely add to their repertoire of attack vectors. “Cybercriminals are always looking for a way into an organization, and supply chain attacks are ranking higher now on their list of methods. IT managers should prioritize supply chain as a security risk, but don’t because they consider these attacks perpetrated by nation states on high profile targets. While it is true that nation states may have created the blueprints for these attacks, once these techniques are publicized, other cybercriminals often adopt them for their ingenuity and high success rate,” said Wisniewski, “Supply chain attacks are also an effective way for cybercriminals to carry out automated, active attacks, where they select a victim from a larger pool of prospects and then actively hack into that specific organization using hand-to-keyboard techniques and lateral movements to evade detection and reach their destination.” Lack of security expertise, budget and up to date technology According to the Sophos survey, IT managers reported that 26 percent of their team’s time is spent managing security, on average. Yet, 86 percent agree security expertise could be improved and 80 percent want a stronger team in place to detect, investigate and respond to security incidents. Recruiting talent is also an issue, with 79 percent saying that recruiting people with the cybersecurity skills they need is a challenge. Regarding budget, 66 percent said their organization’s cybersecurity budget (including people and technology) is below what it needs to be. Having current technology in place is another problem, with 75 percent agreeing that staying up to date with cybersecurity technology is a challenge for their organization. This lack of security expertise, budget and up to date technology indicates IT managers are struggling to respond to cyberattacks instead of proactively planning and handling what’s coming next. “Staying on top of where threats are coming from takes dedicated expertise, but IT managers often have a hard time finding the right talent, or don’t have a proper security system in place that allows them to respond quickly and efficiently to attacks,” said Wisniewski, “If organizations can adopt a security system with products that work together to share intelligence and automatically react to threats, then IT security teams can avoid the trap of perpetually catching up after yesterday’s attack and better defend against what’s going to happen tomorrow. Having a security ‘system’ in place helps alleviate the security skills gap IT managers are facing. It’s much more time and cost effective for businesses to grow their security maturity with simple to use tools that coordinate with each other across an entire estate.” Synchronized security solves the impossible puzzle of cybersecurity With cyberthreats coming from supply chain attacks, phishing emails, software exploits, vulnerabilities, insecure wireless networks, and much more, businesses need a security solution that helps them eliminate gaps and better identify previously unseen threats. Sophos Synchronized Security, a single integrated system, provides this much needed visibility to threats by integrating Sophos endpoint, network, mobile, Wi-Fi, and encryption products to share information in real-time and automatically respond to incidents.
7 Home Security Mistakes You Need to Avoid
Security is one aspect of our homes that we should never overlook. Instead, home security is something that we need to constantly evaluate and improve upon. There’s always an opportunity to improve the security of our homes; we just need to know where to look. Here are some common mistakes that homeowners commit when it comes to home security, as well as some tips to make sure your home is always secure and your family is always safe. Hiding a spare key outside This should go without saying, but you should never leave a spare key outside your home. Experienced home intruders will know all the common hiding places, so just avoid it altogether. If you absolutely need a backup plan to enter your home, consider giving a spare key to a trusted neighbour or purchasing smart door locks, which will allow you to remotely open your door, even if you can’t find your keys. Leaving doors and windows unlocked This may seem like a no-brainer, but there are many instances where you may forget to close and lock your doors or windows. For example, during a hot summer, you may decide to leave a few windows cracked while you’re out of the house. Or if you’re in a hurry, you might leave the house without locking the door. Leaving your doors and windows unlocked is an open invitation to home intruders, so always double-check them before leaving the house. If you decide to get smart locks, you can also use your smartphone to make sure your doors are locked while you’re away. Not securing your garage door I n addition to doors and windows, your garage is one of the most vulnerable areas of your home. Many garage doors are electronically controlled by universal remotes, which can be easily opened by other modified ones. To protect your property, never leave your garage-door opener in plain sight, and always secure your garage with a heavy-duty padlock or an automated garage-door lock, which will automatically lock your garage as soon as it closes. Having poor outdoor lighting A home invader wants to get in and out of your house as quickly and covertly as possible. Because of this, a home with a dark front or back garden will be their preferred target. Make sure there are no blind spots on the outside of your home. Get a light for your front porch that stays on all night, and place motion-activated floodlights around your property. Providing hiding spots for home intruders Thick shrubbery and tall plants are great ways to provide some extra privacy for you and your home. Unfortunately, they also provide great hiding spots for home intruders lurking in your garden. If your entire front garden is visible from the street, a home invader will most likely think twice before trying to break-in. If it’s possible, be sure to keep the plants in your garden trimmed and use accent lights and floodlights to expose dark areas. Posting your plans on social media You should never be too trustworthy of your ‘friends’ on social media. Globally, there are countless horror stories of people announcing their plans online and getting robbed by people in their social networks, so you always err on the side of caution. Wait until you return from your trip or event before talking about it on social media, and if you absolutely need to share your plans, do it with a private group of people you can trust. Having no security visible outside Savvy home invaders will know of all the latest security devices, and they’ll avoid homes if they know that they have effective security solutions in place. Sometimes, even just a security sign can deter a thief from breaking in, so get your devices set up, and make sure home intruders know that your home is protected. Some homeowners try to save money by mounting fake security cameras around the house, but experienced home intruders know all about the fake and ineffective devices you can buy. Home security is something you should never short-change, but there are ways to save money on effective home security solutions. With smart, Wi-Fi-connected security devices, you’ll always have home security at your fingertips, and you can respond to and prevent suspicious activity as it happens. By Mohammad Meraj Hoda Vice President of Business Development Middle East & Africa at Ring
Blockchain Technology Provides Biometric Technology Vendors an Edge
Biometrics to find high-growth opportunities in border control Rising consumer demand for convenience without compromising security is driving companies to adopt biometric technologies, propelling the $4.60 billion market toward $11.10 billion by 2023, at a compound annual growth rate of 19.3%. The proliferation of devices at the network’s edge and the rise of the Internet of Things (IoT) are creating a need for enhanced cybersecurity. In response, biometric companies are establishing new partnerships with blockchain technology companies to deliver identity management solutions. Meanwhile, the Biometric-as-a-Service business model is expected to gain considerable traction in both government and commercial applications. thentication. Artificial intelligence (AI) and machine learning will be increasingly used to complement biometrics and enhance security,” said Ram Ravi, Industry Analyst at Frost & Sullivan, “Besides, with smart connected devices shifting customer preferences towards alternate commerce channels, biometric market players are establishing a blockchain strategy to augment their offering.” Frost & Sullivan’s recent analysis, North American Biometrics Market, Forecast to 2023, covers the modalities of fingerprint, face, iris, vein, voice, and others. It presents the key growth drivers and restraints, the impact of micro and macro trends on the market, key competitors and their offerings, as well as the strategies that they need to adopt. The study examines the application sectors of government (border control, law enforcement, e-ID) and commercial (physical access control, logical access control, surveillance). “Biometrics has been gaining prominence in border control since 2017, with facial recognition showing potential to become a ubiquitous modality,” noted Ravi, “Airports are witnessing increasing biometric deployments across the United States due to the government’s focus on border control. Biometrics usage in law enforcement is also anticipated to rise gradually.” Vendors can tap further growth opportunities by: Offering greater visibility, machine-to-machine connectivity, and real-time interaction between people and assets to make the most of the rise of connected healthcare. Collaborating and partnering with select blockchain vendors. Including an AI engine. Providing cloud-based services. Building in-house capabilities to offer as value additions. Fostering partnerships with AI vendors to cater to the changing customer environment.
The Evolution of Video Data Protection
Over the past year, we’ve been focusing on a lot of big buzzwords. Deep learning, artificial intelligence and cybersecurity are hot topics, and these trends undoubtedly define the current landscape. In today’s evolving business environment, none is more complex and challenging than cybersecurity. The growing number of cyber threats around the world has ensured that data security is a top concern for all types and sizes of organizations. It is more vital than ever to protect video and corporate data to ensure critical data is secure and safeguarded from unauthorized use. In addition to protecting IT assets, video data requires stringent logical and physical protection to ensure compliance and reduce unauthorized breaches. When seeking to ensure the protection of critical data, the first step of any effort should be the deployment of an infrastructure solution that can provide the highest levels of performance, resiliency and availability so that video data is stored without loss, protected from any failures, and always available when and where it is needed most. But ensuring data is protected from all sources is critical. A threat could enter from anywhere in an organization’s ecosystem and regardless of the nature of the attack, the cyber criminal’s goal is to exploit vulnerabilities quickly and profit from them. Therefore, the industry needs to ensure that it provides products and services that deliver resilient protection methods, align with current IT processes, and reduce the opportunity for exploitation. Below, we take a look at the ways in which companies are taking proactive measures to ensure robust levels of cybersecurity from point of manufacture to deployment. A changing tide With so much data to be protected, security leaders need to evaluate not only how to store video data but how to secure it along with its entire video surveillance ecosystem. In the past, this meant making sure that physical security processes were aligned so that an individual could not physically tamper with a camera; however, now the focus has turned to IT processes ensuring that no one can access the camera and its data via the network. This trend is quite a change from years past when cybersecurity wasn’t part of any physical security conversation. However, the adoption of IP connected devices made the cyberattack a genuine possibility. Additionally, cyber threats continue to increase and evolve in sophistication. The industry must stay proactive in its approach to mitigating these risks. Video surveillance is the first real IoT application, and in fact, connected cameras are ubiquitous. Since we have already seen the impact of unsecured IoT devices (the Mirai Botnet attack), there is a greater risk of additional vulnerabilities. Unforeseen risks could lead to more damaging attacks such as accessing or tampering with private video, controlling door locks and access control systems, disabling alarm systems, and more. The reality is that we continue to move toward a world of more interconnected devices and this will bring to light new cyber vulnerabilities. As security professionals, we are entrusted by our customers to provide secure products and guidelines to safeguard these products from potential hacking. By working together as an industry to provide a system that is rigid against cyber-attacks, we improve overall cyber protection, and this level of collaboration gains further importance going forward. A collaborative approach At Pivot3, we’ve looked carefully at how we can reduce network vulnerabilities. We’ve expanded our relationship with HyTrust, a leading data security vendor, to deliver secure and compliant video surveillance infrastructure solutions that ensure high levels of data protection. Through highly secure encryption and comprehensive role-based access control, HyTrust workload security solutions ensure the highest levels of data protection. Combined with Pivot3 HCI for video surveillance, we can deliver a video surveillance solution that meets the data security and compliance requirements of mission-critical environments. Let’s look at how these two functionalities can be used to protect video surveillance data: Encryption is typically a resource-intensive process that requires more powerful servers to maintain video performance, resulting in the need for customers to purchase additional costly hardware. By leveraging HyTrust’s software-based encryption, video system performance is maintained with nominal CPU overhead, eliminating additional hardware investments. Beyond encryption, HyTrust also provides a comprehensive feature set that secures all aspects of a video surveillance infrastructure. Role-based access control provided by HyTrust Cloud Control allows only authorized individuals to have control over system management, while forensic logging and auditing help achieve regulatory compliance. This is only an example of how we as a company are working to meet the cybersecurity needs of our customers. There are other solutions and processes to consider, and each security leader needs to evaluate what parameters work best for their environment. Regardless of the application, a secure, compliant video surveillance infrastructure enables organizations to maintain strict levels of cyber and physical security to ensure brand protection and data security, and that is our overall goal. By Brandon Reich – Vice President of IoT and Security for Pivot3
Where are the Opportunities for Non-Leading Safety Suppliers Amid the Global Economic Slowdown?
Leading automation suppliers often have long-term relationships with their customers. These customers tend to be experienced in automation systems and are highly educated about safety concepts. As a result, these companies demand more advanced safety services from their automation suppliers. For leading automation suppliers, safety services present the biggest growth opportunities. The innate advantage held by these leading manufacturers is not easy for non-leading safety focused suppliers to acquire. Their clients tend to be more price-sensitive and have lower demand for high-end safety services. Economic challenges bring fear – and opportunity I n late 2018, an economic slowdown was seen in almost all major economies. The automotive industry in China showed a decline in sales in the last quarter of 2018, highlighting the potential economic risk in Asia Pacific. Brexit, the Italian economic crisis and other political and economic uncertainties are leading to decreased gross domestic product (GDP) growth and reduced manufacturing capital investments. As a result of the global economic slowdown, many OEMs and end-users have become more cautious and are postponing investment decisions. The global risks may not affect the safety market immediately, but the fear is contagious and creates uncertainty. However, where there is a challenge, there is also an opportunity. The global economic slowdown represents a turning point wherein many non-leading suppliers can target more high-end products and solutions to build better brand images. Clients soon will require basic safety products to meet the regulatory demands. Meanwhile, most clients are postponing investments on advanced safety projects to eliminate the risk of further negative sales performance. However, in the long term, the highest growth and highest revenue opportunities will come from the advanced integrated safety solutions in accordance with the developments of the IIoT. This is the good time for non-leading safety suppliers to cultivate new clients and promote a positive brand image by introducing high-end safety solutions. Creating a progressive brand image could help those suppliers enter the high-end market to capture long-term opportunities Safety market opens up On the other hand, with the acceleration of IIoT and connectivity, the market is embracing open standards. The OPC Unified Architecture (UA) is a machine-to-machine communication protocol that’s gaining popularity. The protocol can enable users of independent platforms to run their solutions on any operating system, allowing more advanced systems to be compatible with earlier systems, as well as enabling easier configuration and maintenance. Open industrial communication provides the foundation for non-leading suppliers to compete with larger manufacturers. As the amount of data generated at the machine-level increases, the network architecture should grow and change. The capacity and performance of standard Ethernet and industrial Ethernet may not keep pace with evolving needs. Released in 2018, the OPC UA time-sensitive networking (TSN) provides a vendor-neutral communications infrastructure for industrial automation based on open standards. OPC UA maps to IEC TSN to enable real-time, or nearreal-time, communication between different machines, controllers, clouds and other information technology solutions. In less regulated countries with more open market cultures, OEMs and end-users are willing to accept new concepts and qualified products that have competitive prices. According to the latest IHS Markit Machinery Production Market Tracker, the total revenue of Chinese machinery production in 2018 was $525 billion. With such a huge market base, China is one of the most promising markets and highest growth opportunities for suppliers, especially in the safety market. The market is still developing and normalizing its safety standards. Chinese IIoT and big data policies generate new opportunities As a national strategy, big data will be supported by key policies during China’s 13th five-year plan period. Driven by the demands of the logistics and material handling industry, the big-data industry will witness an annual growth rate of over 100 percent, as intelligent logistics based on IIoT become commonplace, according to an estimate from the Chinese government. All foreign suppliers are being encouraged by the Chinese government to cooperate with local enterprises to realize the success of IIoT. For those non-leading safety suppliers, this is a good time to enter the Chinese market because it will be easier to establish relationships with local clients. China is still demanding more advanced automation and safety solutions to shift to high-end manufacturing. Currently, China mostly requires basic safety products – with the sales of these products outperforming advanced safety components. Over 60 percent of China’s users, which usually are small and medium enterprises (SMEs), require basic-function safety products. Safety relays, E-stop and interlock switches are popular among these Chinese clients. However, national strategies illustrate the huge long-term opportunities in advanced products. The strategies now undertaken by safety manufacturing companies will shape the market share structure during the next five to 10 years. When trying to capture the opportunities in China, non-leading suppliers must make a trade-off between stable revenues in short-term and high-growth during the long-term. Basic safety components include E-stops, safety interlock switches, safety relays, safety mats and safety drives. Advanced safety components include light curtains, laser scanners, safety I/Os and safety programmable logic controllers (PLCs). In conclusion, the demand for IIoT, big data and open industrial connectivity is creating the highest growth opportunities for non-leading suppliers. Within developing countries, non-leading suppliers can acquire more market share by educating potential customers on the importance of safety solutions and by providing lower priced safety products. By Jessica Nian Research Analyst, Manufacturing Technology
Gallagher Gives Security Customers Free Auditing Tool
Gallagher has recently released a cyber security auditing tool – and they’re giving it away to their customers for free. Gallagher’s Security Health Check (SHC) tool is designed to help Gallagher customers identify and understand potential vulnerabilities within their security system. Gallagher’s customers can use the SHC utility to run an automated check via their Gallagher Command Centre system at any time, reducing the time and expense of performing regular manual audits. SHC identifies system vulnerabilities, assesses the severity of the threat, and provides specific recommendations to mitigate the risk and ensure correct system configuration. It also provides a mechanism to compare against earlier audit results to ensure organisations can track improvement over time and better plan system upgrades. Gallagher dedicates significant resource to the research and development of cyber-secure solutions, and has a commitment to helping customers gain full visibility and a deep understanding of how their security system works. “We designed security health check to give sites ownership of the state of their system,” said Steve Bell, Chief Technology Officer at Gallagher, “Security risks and system vulnerabilities aren’t static, it’s important to us to promote and support a culture of ongoing improvement within our industry.” SHC proactively addresses the ever evolving threat of cyber-attack, while supporting sites to protect the data held within their access control system. “Security systems can be vulnerable to cyber attacks for a variety of reasons, and the consequences can be significant,” said Bell, “A cyber breach via security systems can potentially allow access to personal data, restricted areas and intellectual property; it could also lead to unauthorized control over HVAC, lighting and building systems in order to disrupt operations.” Gallagher believes that in today’s world of evolving threats, it’s no longer enough to supply the tools and walk away. As the leading security system manufacturer to offer a system audit tool of this kind, Gallagher hopes to inspire the security industry to become more transparent with its customers and empower them to better understand their vulnerabilities.