Category: Feature

Casino operators are looking intensively for solutions to transform the multitude of process data into useful business intelligence information. With its ‘Smart Casino Solutions,’ Dallmeier is pursuing a unique approach in which the manufacturer’s leading video technology is linked to AI systems. Many casino operators are still struggling with undetected fraud and theft, high operating costs and inefficient manual processes. The use of artificial intelligence (AI) promises significant improvements. Due to the large number of video systems in casino operation, the linking of digitally available data with information that can be generated from video systems is particularly obvious. However, this requires that the resolution quality of the video images can be precisely defined in all relevant areas. Only this way, the data quality required for AI systems and the respective application case can be guaranteed. Dallmeier camera systems fulfil exactly this functionality and offer completely new solutions in combination with AI systems. Gaming: Casino automation technology for Blackjack & Baccarat Classical table games like Blackjack or Baccarat were difficult to integrate into data processing and analysis because of their ‘analog’ character. Dallmeier’s casino automation technology (CAT) – one of the first gaming automation systems to be live in a production environment – uses AI technologies and standard full HD IP cameras to capture a wide variety of data. In this way, CAT enables a multitude of insights and the automation of essential processes – the system detects chips and cards, provides real-time information about placement and the value of bets, game speed and float value, to name just a few important functionalities. For the first time, this enables accurate player evaluation, a significantly increased game speed and much more effective protection against fraud. CAT is available for Baccarat and Blackjack. Surveillance: Casinos minimise their TCO with Panomera® In addition, classical surveillance and CCTV also play a major role in casinos. Large areas need to be monitored to protect guests, players, staff and the casino’s inventory. With the latest model of the patented Panomera® cameras, a 360-degree version, casino operators can cover much larger areas with the same number of operators and at the same time significantly improve overall security with a high-resolution 360-degree view of the ‘entire scene.’ The combination of a complete overview and the highest detail resolution is particularly impressive. Even distant objects are displayed with the same resolution as objects in the front image area. In the event of an incident, the operator can zoom into the scenes as with a PTZ camera – but without losing the overall picture, neither live nor in the recording. Even multiple operators can zoom in at the same time to solve complex scenarios. Significantly fewer cameras reduce the infrastructure and operating costs, and at the same time security goals can be achieved much better. Marketing: Smart marketing measures for business intelligence The benefits of Dallmeier’s Smart Casino Solutions are rounded off in marketing. Through the intelligent combination of video technology based functions (e.g., people counting) with AI-based gaming automation technologies and other analysis techniques, casinos can gain access to a previously hidden treasure trove of data. Collecting, analyzing and understanding this data helps casinos better plan their business and make more informed decisions for loyalty programs based on the behavior and preferences of their visitors and players.

To compete and thrive in today’s crowded markets, businesses and institutions need to work smarter. Based on a technology called Deep Learning, Artificial Intelligence (AI) ‘trains’ computers to do tasks faster and better than what human beings can do. For example, in the application of video technology, AI makes it possible for security and business systems to recognise people, vehicles, as well as identify customer interests and certain scenarios that may sometime have human oversight like shelf items are running out of stock, and more. This means it’s now possible to automate many key surveillance tasks and business processes. Work smarter and safer with Hikvision When it comes to delivering the insights that today’s organisations need, Hikvision is a pioneer in security and beyond. Our industry leading smart cameras and infrastructure solutions, engineered with AI technology integrate a range of tools to support smarter decision making, from people counting and facial recognition to vehicle recognition and automated security alerts. The application for Hikvision’s smart technologies is virtually limitless. We help banks protect employees, customers, branch offices and ATMs. We help retailers understand footfall in their stores and optimise their merchandising strategies, and we help city authorities reduce congestion and pollution with smart traffic management solutions. One partner with a world of insights Hikvision offers a broad range of technologies needed to help organisations work smarter – from next-generation cameras equipped with AI and deep learning technologies to smart ‘edge’ infrastructure and deep data analytics capabilities in the cloud. As such, we give one point of access to a world of insights to help organisations work smarter, and crucially protect people and assets from security threats. Powerful new technologies like machine learning and artificial intelligence have recently been developed to offer an entirely new level of security. Video capture and recording solutions today can record facial images and compare them with incredible accuracy. Hikvision is right there at the forefront of this exciting new horizon in protecting our communities, loved ones and property.   There are many ways to use facial recognition to keep people safe, enhance business operations, as well as improve our everyday lives with optimised services. Here’s a glimpse into how it works and how we can use it to make the world safer each time it’s needed. Law enforcement This technology serves the best where suspect identification is most critical, including government and diplomacy buildings: borders and customs areas: travel nodes such as air and sea ports, just to name a few. Also, law enforcement personnel will find a more efficient way to investigate incidents with advanced footage retrieval using recognition capabilities and vehicle traits analysis algorithms. Time & attendance reports Now there is a better way to track attendance. Based on facial recognition technology, this new method is quicker, safer and more accurate. Thanks to this technology, employees no longer need to remind themselves to carry ID cards all the time and professors will no longer need to take roll one by one. A great tool at educational campuses, factories, and events and conferences. VIP recognition Loyal VIP customers are enormously valuable to commercial entities, but the service staff cannot always identify them immediately. Intelligent facial recognition cameras, however, can provide unique opportunities that were previously unavailable. When customers choose to participate in VIP programs, marketing promotions or other incentives, facial recognition technology will give retailers accurate tools to identify VIPs and loyal customers so staff can provide the right kind of service at the right time. Hikvision facial recognition can create new possibilities to optimize next marketing programs. Blacklist alarm Using the Blacklist alarm provides extra help to law enforcement personnel to identify known suspects in designated areas and secure public safety. For commercial customers, a list of interesting people can be used in a similar way to trigger attention and action needed if ‘unwanted’ people are detected at sports venues, malls and hotels etc. This AI technology is applicable in banks, shops, airports and casinos. Vehicle identification management applications The ability to identify vehicles can provide major benefits for local authorities, businesses and a range of other organisations. It becomes possible, for instance, to improve entrance management to schools, offices and factories, or to implement congestion charging strategies in city centres. Vehicle recognition technology also supports a wide range of traffic management solutions that keep vehicles moving in busy urban areas, improve road safety and speed up responses to road traffic incidents and offences. As of now, this technology is mainly reflected on vehicle number plate recognition and vehicle feature recognition. Recognise vehicle number plates in real time The Hikvision ANPR application captures a vehicle’s license plate in real time, and compares and/ or adds it to a pre-defined list. Once a number plate is recognised and stored, an appropriate action is taken such as opening a gate, adding a cost, or generating an alert. Recognise vehicles Hikvision’s vehicle recognition feature uses a deep learning algorithm to distinguish between small and large vehicles, with the added ability to detect the make, model and colour. The system can be programmed to search for anomalies such as cars travelling in designated bus lanes, or vehicles driving without license plates. This AI application enables entrance, exit management, parking lot management and traffic violation management.

Brij Bhushan Singh  Fire Protection Codes & Approvals Consultant, Hilti With increasing urbanization and changing architectural trends, innumerable buildings and skyscrapers with glass facades are adding to our city skylines, and hence it becomes imperative to understand the challenges posed by such infrastructure. To be aware of the hazards associated with façade fires, Hilti has partnered with UL LLC to study the spread of fire in real life conditions at Indian Institute of Technology, Gandhinagar. In India, as per the National Building Code 2016 under clause 3.4.10.2 (b) – “All gaps between floor slabs and façade assembly shall be sealed at all levels by approved fire-resistant sealant material of equal fire rating as that of the floor slab to prevent fire and smoke propagation from one floor to another.” One of the key questions to be asked here is what kind of test should be performed to evaluate the performance of such firestop system that ensures that it would work in Indian scenario as well. To address this question, UL and IIT Gandhinagar built a set up to explore through a series of planned tests to identify what works and what does not. The test set up The test setup consisted of a three storey building constructed of steel frame structure, and total three fire compartments were made at each floor. The deck slab of each floor was made as a concrete steel deck. All the steel columns in the test set up were protected by the traditional practice of protecting the steel – i.e., with masonry cover. Towards the fire load, most of the contents were made of realistic furnishings (sofa, bed, carpets, chairs etc). Later some fuel was added to match the occupancy calorific value close to that for the residential and commercial occupancies recommended as per NBC. This was done by adding a wooden crib. Test sequence For the firestop evaluations, UL and IIT, Gandhinagar carried out multiple research tests in the following sequence. Test A: With non-rated firestop – Internal spread Firestop was provided in the form of 12mm thick plywood planks. Initial ventilation was provided at the ground floor (GF) by opening the external door. Ventilation factor was increases as fire caused façade material to fail. Spandrel was purposefully made of concrete to force the fire to go from inside only and have full impact on firestop installed. Test A: Conclusion In the case of non-approved usage of firestop like wooden plate at the edge of the slab, the fire reached the first floor from the ground floor in 6 mins and finally reached the top floor of the building in 17 mins. Hence the usage of such unapproved systems like (wooden plates, steel plate etc.) will be a high threat to the life safety of occupants of the building. Test B: With tested and approved Hilti firestop – Internal spread UL approved firestop from Hilti was installed. Initial ventilation was provided at GF by opening the door. Ventilation factor was increased as fire caused façade material to fail. Spandrel was purposefully made by concrete to force the fire to go from inside only and have full impact on firestop installed. Test A & Test B: Conclusion I n the case of usage of approved system like ASTM E2307 tested systems, the firestop systems held its place and contained the fire in the ground floor. It did also not let the heat spread to the upper floors more than 80˚C for the entire duration of the test in such a real life building test scenario. The provisions of ASTM E2307 are intended to restrict the interior vertical passage of flame and hot gases from one floor to another. Its use is recommended by many building codes to evaluate the fire resistance rating of the perimeter fire barriers. As per International Building Code 2015, Clause 715.4: “Exterior curtain wall/ floor intersections – where fire resistance rated floor or floor/ ceiling assemblies are required – voids created at the intersection of the exterior curtain wall assemblies and such floor assemblies shall be sealed with an approved system to prevent the interior spread of fire. Such systems shall be securely installed and tested in accordance with ASTM E2307 to provide F rating for the time period not less than the fire resistance rating of the floor assembly.” ASTM E2307 test Test sequence Cycling test: In ASTM test, before subjecting the firestop sample for fire tests, the test method requires joint systems with movement capabilities to be cycled through the intended range of movement prior to the fire test. The movement cycling is intended to demonstrate the compatibility between the individual components of the joint system and the supporting construction. Fire test: Throughout the fire test observations are made about the fire and hot gases on the unexposed side of the perimeter fire barrier or any adjacent supporting construction. Conclusion We believe such exploratory study along with UL LLC’s and under IIT Gandhinagar’s supervision will be able to guide the industry to use only tested systems which perform and save lives such as movement capable fire rated perimeter firestop systems tested per ASTM E 2307 standard. Avoiding or compromising the edge of the slab opening with no systems or untested system means compromising with the safety of people. Perimeter fire barriers are one of the systems required by the building codes and it’s an effective fire and smoke resistance compartmentation methodology. The test at IIT from Hilti and UL is only an effort to drive scientifically driven and appropriately tested systems in India to ensure safety at the highest level.  

ATM skimming is widespread in the US and is spreading across the world. This technique employs a fake device placed over the ATM keyboard which records the bank account information and the PIN number when a debit card is inserted. This technique is also used at PoS venues, gas/ petrol pump stations and alike. These skimming devices have different physical appearances to match the PoS equipment but the underlying technique is the same. The stolen customer bank information is used to make fake cards which are used to commit fraud and empty customers’ bank accounts. Hundreds of these incidents are being reported per month and there is no easy way of catching the culprits. A camera placed in the vicinity, with skimming detection software, can video tape the incident and generate alerts to the proper authorities. Earlier, the magnetic tape was used within the card which is now being eliminated and is replaced by a chip. This has though drastically reduced the number of fraud cases, but in the case of skimming even the chip card is not so useful. Possibilities All these scenarios can be dealt in a blow by implementing actionable video intelligence software. Moreover, if every transaction is trapped with a photo of the person plus a small video clip and relayed back to the bank monitoring system, it can alert the bank authorities immediately. In case the bank uses facial recognition, it introduces another level of barrier to committing a fraud by denying the person access to the account as well as locking the door of the ATM booth. There are several possibilities of using proper software that can most likely mitigate/ eliminate fraud across the banking system. Sometimes an USB stick with malware can be inserted into a computer to infect and create havoc in the system. Skimming is similar because the only point of entry into the secure banking network is the ATM or PoS entity. Banks have their entire network secured, no external access is allowed, plus all point to point communication is encrypted using a 512 bit key AES algorithm. So, the criminals have figured out a weakness in the banking system armor in the form of ATM or PoS, which we believe can be solved by using software. Challenge Given all these, video surveillance in traditional sense needs to be and is going through a fundamental transformation with the ongoing advancements in technologies, and it is inevitable. However, these technological advancements are typically resisted by large institutions such as even banks because of the large capital expenditure involved in the transitioning of these traditional systems to modern, scalable and upgradeable future proof ones. Very often this short sighted view comes at a long term cost where both bank customers and the banking industry suffer. The amount of capital lost by the banks and the forfeited customer trust in the banks cannot be easily measured and restored. Technology trends in video surveillance industry Analog cameras are being replaced by the digital/ IP/ network ones to compete the demand of the day. Unlike a decade ago when each camera had its own proprietary interface, the interface is now standardized that has lifted the monopoly allowing several players to enter the market. NVRs are being replaced by powerful servers which are capable of scaling both by compute as well as storage. This shift was resisted just a decade ago when IT infrastructure personnel resisted moving infrastructure to the cloud. Almost all fortune 500 companies have either moved their IT infrastructure to the cloud or are in the process of doing so today. The fastest and most reliable growth in the video surveillance industry is occurring in the area of video software. Video analytics in relation to simple motion detection, line crossing, unattended object and so on, which are performed by almost all vendors, is quickly becoming a technology of the past. The advancement in hardware technology now allows manifold increase in software performance without impacting the incoming video stream. In the past, software algorithm implementation was limited by the available hardware thereby impacting the incoming video stream where frame loss and jitter would compromise the surveillance system. Customers today are demanding sophisticated features and requirements that were not seen in the past. Increase in the network speeds over the past decade has been exponential, and that in itself lends to several new and exciting possibilities. For example, in a critical video application, more than one compute node could be processing the same video stream and looking for information that a single node possibly cannot perform. Where do all these lead us to – this question needs to be answered. Below are some of the technology advancements and how the banking industry can benefit from them: Actionable video intelligence: Actionable video intelligence is the key phrase that will transform all video applications across all industries. Facial recognition: This technology is applicable inside the ATM booth as well as when a customer enters the bank premises. It triggers the need for an overall banking application that ties together several different aspects of banking operations. Trapping customer transactions at ATM booth: Transmit customer photo to backend bank database every time an ATM transaction occurs. This will help enabling fraud detection possibilities if several such transactions occur in quick succession at different ATM booths. Scamming: Software that detects scamming inside the ATM booth generates an alarm and locks the entry/ exit ATM booth door. Non-booth ATM scenarios: Implement ‘loitering’ and ‘crowd detection’ video analytics algorithms within the vicinity of public ATMs and generate alarms, when necessary. Monitor bank personnel performance and analytics based on customer queue length: This can be implemented as ‘actionable video intelligence’ to provide feedback to bank management. This is a machine learning and artificial intelligence application that gives management feedback that allows a better satisfiable customer experience by observing real time occurring processes. This will eventually lead to a ‘SoP’ (standard operating procedure) which holds all personnel accountable. Monitor inside and outside bank…

Western Digital has rewarded one of its alliance partners, Isha Enterprises for achieving the highest position in the WD Purple achievers promotion program for the period from 1 October to 30 December 2018. Isha Enterprises is a supplier and system integration company based at Pune dealing in various security and fire products. Rahul Mudha, the owner of Isha Enterprises, was handed over a Hyundai Santro car as the reward under this program by Anand Pandit, Country Manager – IT Channel, Western Digital India. The Purple Achievers promo was an incentive based program in which the partners were assigned targets and there were rewards applicable on achievement. “Western Digital has always been one of our key partners for CCTV storage drive. WD Purple is one of our top selling products. We always look forward to these kinds of promotions from the company. We are happy that we won this quarterly promotion,” said Rahul Mudha. “We always believe in motivating and encouraging our channel partners through these kind of promos and reward them for the loyalty they extend to our company. Isha Enterprises has always been one of our prestigious partners and we look forward to a great association with them. We congratulate them for winning this promo,” said Jaganathan Chelliah, Director – Marketing, Western Digital India.