NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation

NICE recently announced that Tele-Centre Services Pte Ltd, a Singapore-based omnichannel business process outsourcing (BPO) provider, has chosen NICE Interaction Analytics with Quality Central to improve agent satisfaction and business compliance levels. Employing NICE Interaction Analytics provides Tele-Centre the ability to understand customer insights to enhance overall customer satisfaction and help drive business process transformation….

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Texas Department of Transportation Standardizes on Rekor Systems’ Cloud-based AI-driven Roadway Intelligence Platform

Rekor Systems, Inc., a global AI technology company with a mission to provide data-driven insights that build safer, smarter and more efficient cities around the world through intelligent infrastructure, today announced that it has been selected for the launch of a multi-year program with the Texas Department of Transportation (TxDOT) for a deployment of its…

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Belgium’s Railway Company Ensures On-time Departures, Improves Security With HID Global’s Real-Time Location Service Technology

HID Global, a worldwide leader in trusted identity and RFID tracking solutions, recently announced that the national railway company of Belgium, NMBS/ SNCB, has successfully deployed a real-time location service platform with BEEKs Bluetooth® Low-Energy (BLE) beacons from HID to accurately monitor train location and ensure on-time departures. NMBS/ SNCB maintains and operates 3,607 kilometers…

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TechnoBind Collaborates with Sumo Logic to Empower Businesses by Delivering Real-Time Analytics-as-a-Service

TechnoBind, India’s leading cloud consultant and specialist distributor for data and associated domains, announces its partnership with Sumo Logic, the SaaS analytics platform provider that enables reliable and secure cloud-native applications. The company assists businesses in collecting and analyzing machine data from virtualization and security architecture, networking equipment, servers, custom applications, and databases. “Data analytics…

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quantum

Quantum StorNext File System Now Available in AWS Marketplace

Quantum Corporation, the player in solutions for video and unstructured data, recently announced the immediate availability of Quantum’s StorNext™ file system as a subscription offering in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that makes it easy to find, test, buy, and deploy software that runs on Amazon…

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NETGEAR Empowering Hospitality Industry with its Secure Networking Systems

According to a recent study of business and leisure travelers, wireless service is the top amenity desired at all hotels by 90% of respondents. Today guests expect ready access to highspeed internet and internet-enabled applications wherever they go whether on business or at leisure so they can check email, access work files, upload photos, engage…

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Arcserve Expands SaaS Backup Capabilities to Protect Evolving Data Environments

Arcserve, the world’s most experienced provider of backup, recovery and immutable storage solutions for unified data protection against ransomware and disasters, recently announced it has extended its SaaS backup offering to provide simple, secure, and scalable data protection for various cloud environments. Arcserve SaaS backup gives organizations of all sizes and channel partners complete control…

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Crayon Software Experts India Organizes: Crayon Connect CIO Event 2022

Crayon Software Experts India, a global leader in digital transformation services, recently organized their flagship customer event, the Crayon Connect – CIO Event 2022, held at the Grand Hyatt, Goa. Coinciding with the 20th anniversary of the company in India, the two-day-long event was a unique experiential marketing event for all CIO leaders. More than…

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Matrix Showcased its Range of Enterprise Grade Solutions at Matrix Partner Connect, Kolhapur with Security and Telecom Products Customized for Various Industrial Verticals

Established in 1991, Matrix is a leader in security and telecom solutions for modern organizations. Matrix offers a comprehensive range of solutions for IP video surveillance, access control, time-attendance, and telecom applications. The solutions are designed to meet the communication and security requirements of large enterprises, SMEs, and SMBs. As a technology-driven and customer-focused organization,…

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Hikvision’s End-to-End Solutions Establish Essential Security For SmBs

Small and medium sized businesses (SMBs) need to ensure that their personnel, customers, and visitors as well as their assets are protected – while also freeing time to focus on the core revenue-generating activities. Hikvision enables these goals with a new range of end-to-end security solutions for SMBs. These include smart video security, reliable alarm…

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