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Geutebrück Integrated Video Content Analysis

Geutebrück is expanding its portfolio with camera-based video content analysis (VCA). VCA reliably detects people, cars, trucks, animals, colors or behavior patterns in moving images – by day or night. Items such as containers, pallets or packages can be accurately identified. The video motion detection in the camera is activated by the customer. The main features are abandoned object (loitering items), removed object (missing items), counting (item counting), intrusion detection (perimeter security) and a dwell filter (loitering/ evaluation of dwell time). further filters are the speed filter (velocity), enter & exit filter (intrusion and leaving), stopping filter (immobility for too long) and tailgating filter (distance detection). Many of the filters can be logically sequenced together. Tamper detection (detection of tampering) and shake cancellation (image stabilizer) are also included. With item counting, the VCA camera automatically identifies in a direction-dependent way how many people, vehicles or objects cross over a counting line, which can be positioned anywhere in the image. To safeguard fenced outside areas, the intrusion detection detects any attempts to get through the barriers by means of determined perimeters and provides secure protection for goods which are stored outside and parked vehicles. The dwell filter identifies when people remain for an unusually long time in a defined area, for example outside a factory entrance/ exit or a financial institution.  

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Reliable Video Solutions

Camera robustness, hemispheric technology and decentralized image and event management make MOBOTIX the logical choice for mobile security Challenge Robust and reliable in every vehicle at any speed Operators of public and private transportation or of commercial cargo fleets are required to be more alert than ever against vandalism, theft and violence in order to stay competitive and attractive for passengers in the future. A key contribution is the decentralized, high-resolution video security technology from MOBOTIX; because perpetrators can be identified much faster with highly detailed and gapless recordings compared to conventional video systems. ‘Video Secured by MOBOTIX’ is confirmed to be a strong deterrence of potential offenders and will help to increase safety and security of passengers and drivers. In addition, vehicles have to be used most effectively and need to be localized at any time. Security installers worldwide are excited about the effectiveness and outstanding image quality of MOBOTIX systems. Intelligent IP video solutions S15 FlexMount system is ideal for use in vehicles In order to ensure absolute reliability in mobile applications, even under extreme environmental conditions, S15 models of MOBOTIX have successfully passed the toughest certification tests. Simple installation, low space requirements and the absence of expensive, fragile recording devices result in a cost-effective security solution for any type of vehicle. The S15 model of MOBOTIX, providing a protected mountable camera housing with integrated flash memory, is resistant against shock, vibration and temperature variations. The ability to exchange the sensor module has proven to be cost-effective and practical, without having to dismantle the whole camera during transportation, all recordings are maintained. Smart and functional accessories enable the discrete operation to ensure passenger safety and protection against vandalism and damage in transport vehicles. The behaviour of passengers and drivers can be documented at any time. It is important to know the status of the bus or truck; whether it is within the predefined operational area or does an incident require the support of the nearest police station. Based on the transmission of the latest video and GPS data, emergency personnel can be directed quickly to the required location. Discrete and efficient with hemispheric The use of hemispheric technology in S15 or Q25 provides effective coverage of the complete vehicle interior with just one single camera. Installed with the surround mount in the middle of the bus, the entire passenger compartment is secured without any blind spot. An S15 or Q25 covers the complete area of the driver including entrance and outside. In addition an external camera at the rear or front increases the safety in and around the school bus. The consequent absence of moving parts and thus the guarantee of robustness, results in video solutions including recordings which are known as nearly maintenance free. Instead of traditional hard drives, which are considered problematic and expensive in automotive environments, industry-standard SD-cards are integrated directly in the camera to provide reliable storage.

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Credit Union Takes the Long View

Vancouver Island financial Institution Secures Branches with March Networks Advanced IP Video When the largest credit union based on Vancouver Island and the Gulf Islands off the coast of British Columbia decided to deploy a March Networks enterprise-wide video surveillance system in 2013, the opportunity to take advantage of advanced functionality was top of mind. The credit union, which operates 23 branches, 16 insurance offices, four regional business centres and one centralized contact centre, was using a system that was ‘old and slow,’ but a sole March Networks system installed at one of its locations in 2011 by security systems integrator Chubb Edwards was noticeably superior, said the credit union’s facilities management specialist. “We were really happy with the March Networks system, so when the time came to upgrade our video surveillance system, we didn’t need to spend a lot of time looking at other options,” he recalled. Having used both systems, he found the March Networks video surveillance system to be more intuitive and user-friendly. Equally important, it offered the potential to benefit from advanced functionality like video analytics and integration with its access control system. The rollout of March Networks 8000 series Hybrid NVRs and video management software to all of the credit union’s premises, including its administration and head office buildings in Nanaimo, was completed in 2015. The hybrid capability of the 8000 Series recorders was ideal because it allowed them to continue leveraging their investment in third-party analog cameras while slowly beginning the conversion to March Networks IP cameras for new locations and branch renovations. In addition to supporting the gradual transition to higher resolution IP cameras, the 8000 series NVRs provide enhanced image quality from the credit union’s analog cameras. Most of the NVRs are 8516 models, but the ability to scale up or down to 8508s and 8532s depending on the size of the location was important to the customer. Feature-rich recorders The 8000 Series Hybrid NVRs feature an embedded Linux operating system for improved reliability, an internal battery backup capability for a systematic shutdown in the event of an unexpected power interruption, and hard drive mirroring for data redundancy. Using 8 TB hard drives in all four slots, the recorders offer a maximum storage capacity of 32 TB – more than sufficient for an all-IP camera deployment that is the credit union’s near-term goal. The March Networks IP cameras provide much higher resolution video, and are better able to compensate for direct sunlight in the field of view, ensuring quality images regardless of lighting conditions in ATM vestibules. The credit union’s facilities management specialist and fraud investigators have access to the video through a Chubb Edwards dedicated network. The fraud investigators use the system primarily to capture evidence of ATM and debit card fraud, while the premises department uses it for transaction verification and to review evidence of slip and falls. “Video evidence is very helpful when it comes to resolving customer disputes because you can actually see what transpired,” said the credit union’s facilities management specialist, “If a customer doesn’t recall conducting a transaction, for example, we’re happy to pull up video and show it to them. Once they see themselves along with the date and time of the transaction, any concerns about the security of their account are alleviated.” Finding video is ‘quick and easy’ Finding video evidence with the March Networks system is a breeze. “It’s very quick and easy,” he said, “We simply select the branch, the camera, and the date and approximate time of the incident. The March Networks motion histogram speeds us to parts of the timeline that exhibit more activity in the field of view and thumbnails above the timeline allow us to quickly zero in on the video clip we’re looking for.” In cases of ATM and debit card fraud, investigators are able to copy relevant video clips quickly and easily for law enforcement. Branch managers also have access to the system, but only for live viewing. The credit union began using its own internal network for video surveillance, but decided to switch to a Chubb Edwards dedicated network to avoid traffic congestion and interference with its business systems. A dedicated video surveillance network also allows Chubb Edwards technicians in Victoria to take advantage of the March Networks software’s management features to remotely administer the system, change passwords and access real-time warnings of camera disconnection, disk failure, high processor or fan temperatures, and other potential problems. Upgrading to Command Enterprise and Searchlight Next steps for the credit union include upgrading to March Networks Command Enterprise video management software and continuing the transition to IP video. The decision to upgrade its video surveillance system was predicated on being able to acquire the banking-specific business intelligence functionality offered by March Networks Searchlight for Banking software. “I saw a demonstration of Searchlight for Banking at the ISC West show a few years ago and realized it would be a huge benefit for our fraud investigators,” said the credit union’s facilities management specialist. Searchlight for Banking integrates surveillance video with ATM/ teller transaction data and optional business analytics, enabling financial institutions to reduce losses from theft and fraud more effectively, and gather valuable information on customer service, marketing efforts and operational performance. The powerful software provides fraud investigators with automated reports that highlight suspect transactions – which could be instances of ATM skimming or cash harvesting – based on the financial institution’s key performance metrics, and include convenient links to the recorded video for further review. With Searchlight for Banking, investigators don’t have to first find the transaction in one system and the video evidence in another, allowing them to resolve more cases faster and reduce fraud. In addition, data from video analytics including people counting, queue length and dwell time monitoring can provide financial institutions with valuable insights on how their branches are performing and help identify opportunities for improvement. For example, the software can help identify times of the day when customers are waiting longer in line…

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Physical Safety Impacting Millennials

New survey data from ADT shows 76% of Millennials have avoided a specific activity due to safety concerns; 90% depend on technology to feel safe when alone A recent survey commissioned by ADT LLC provides a fresh perspective on how Millennials view personal protection. A generation known for their fearlessness, confidence and optimism often think about safety precautions, with many choosing to opt out of activities due to the lack of personal security. According to the survey: Millennials love to use their devices to stay connected to friends, but they also see them as essential to their personal protection. 90% say technology like smartphones and smartwatches provide peace of mind when they are alone. Millennials know their smartphones are not enough to protect them under certain circumstances, with 75% interested in purchasing a personal security device. While Millennials crave experiences, balancing a sense of adventure with safety can be an ongoing challenge. 74% of Millennials have been worried about their physical safety at some point in the past 12 months. “Knowing Millennials often live an active, on-the-go lifestyle, ADT understands the importance of extending our capabilities and services beyond the walls of the traditional home or business,” said Jay Darfler, Senior Vice President, Emerging Markets, ADT, “Samsung serves as a great partner to address the needs of this audience who often find themselves thinking about personal protection. Consumers who own Samsung Gear S2 and Gear S3 smartwatches may now access ADT professional monitoring on-the-go with the ADT Panic Response available in the Samsung Gear Manager app. There is no shift in routine, just an added layer of protection because everyone deserves the right to feel safe.” The ADT Panic Response app, available on the Samsung GALAXY App store for less than $10 a month, allows consumers to quickly signal help by using the ADT panic feature directly from the Samsung Gear S2 or Gear S3 smartwatch, or the dedicated service feature, which provides key location information to ADT and emergency responders. Whether at home or on-the-go, Millennials can have peace of mind knowing they are protected with access to ADT’s monitoring center both inside or outside the home. Originally announced at CES 2017, the partnership between ADT and Samsung was the catalyst for current and future IoT security offerings. Backed by ADT professional monitoring both in and out of the home, Samsung’s smart devices serve as the conduit for delivering new leading edge solutions to the marketplace. Within the survey, additional key trends were identified relating to the needs Millennials have when thinking about personal security. Missing out on life experiences 76% of Millennial men and women have avoided specific experiences due to concerns pertaining to their physical safety. In fact, within the past 12 months, 34% have avoided crowded spaces like sporting events or malls, 30% avoided public transportation, 26% opted out of solo travel, and 25% have not exercised alone; all due to personal security concerns. 90% are going as far as taking a different route home, switching up the time and place of their exercise, and carrying pepper spray. Relying on mobile devices Significantly more Millennial women (94%) than men (85%) depend on their devices for safety. However, it seems Millennials know their smartphones are not enough to protect them under certain circumstances with 75% interested in purchasing a personal security device. While men (74%) and women (76%) are equally interested in purchasing a personal security device, significantly more Millennials who’ve worried about physical safety in the past 12 months (83%) are interested than those who haven’t worried (54%). Geography plays a role The data revealed more urban (79%) than rural Millennials (68%) have avoided activities because they were concerned about safety. Considerably more Millennials who live in the West (30%) than in the Northeast (20%) have avoided exercising alone because they were concerned they might feel unsafe. Additionally, 91% of millennials living in urban areas (versus 82% of rural dwellers) think of their technology as a safety net.

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Operator Control Challenges and Solutions

Control rooms are very hectic places. Maintaining a bird’s eye view of what is going on at all times is critical. Paradoxically, technology is both part of the problem and the solution. Guarding over public safety, security and other important things, operators need to have any situation under control at all times. Visual integration is the key because it greatly impacts the human-machine interface, which, in turn, enhances the operator’s situational awareness. In reality, however, the control room workspace is often part of the problem, lacking in efficiency, structure and ergonomics. Therefore, optimizing the working conditions is one of the first things that need to be addressed. Problem 1 : Applications on stand-alone systems Information input is the key for operators. There are lots of hardware in control room. For security reasons, sources cannot be mixed. In other words, every source needs a separate computer, meaning operators need to physically switch between workstations in order to do their job. Research indicates that more than 40% of the operators use more than 4 screens on the job. While this is definitely an effective way to stay in shape, it is not the way forward. The amount of screens should be defined by ergonomics and workflow, not by the amount of computers and systems to manage. Having to switch between desks not only impacts response times but it also means operators need to manually write down or remember data to combine it with other systems. However, this results in an increased risk of human error and is therefore not advisable. Problem 2 : Several mouse/ keyboard/ audio sets Tied to the ‘1 source, 1 computer, 1 screen’ issue, operators are often working with several mouse/ keyboard/ audio configurations. Organizing these according to the operator’s personal preferences can take up quite some time making it all the more difficult for co-workers to share their workstations. KVM (keyboard, video, mouse) switches can reduce the number of keyboard and mouse sets but they require the operator to manually select which system the KVM is connected to. Again, this leaves room for human error. Problem 3 : Keeping operator control costs down There is technology, on the one hand, and then there is budget, on the other. Ideally, every control room runs on its own fully integrated system, allowing information from different sources to be made available to other support applications so that video and data can easily be shared. In such an environment, reports can be generated and distributed automatically, leaving no room for error. However, building a fully integrated system requires a lot of resources and time. Most of the time neither of the two is available. Additionally, where legacy equipment and systems are involved, a fully integrated solution appears to be problematic. But, there is an alternative: Regaining control of the control room OpSpace delivers all the benefits of HMI integration but avoids the costs. Thanks to visual integration, the right information is presented to the operators when and where they need it. Gone are the days of multiple mouse and keyboard sets. Instead, one set can be used to control every screen and application. Operators can organize the workspace according to their personal preferences and then simply save their settings. Furthermore, visual integration avoids security compliance issues and vendor dependencies. The benefits of OpSpace One space OpSpace keeps one at the center of the information all the time. The software integrates information from disparate sources and networks only at the presentation layer while guaranteeing the security of the applications across security domains. Once the application is selected the system automatically copies the data into the work area in front of the operator. One keyboard and mouse One keyboard, mouse and audio set provide seamless control across all sources. This is especially handy during crisis situations. Share the workspace The ‘Follow me’ function makes it easier than ever before to share your workstation with co-workers. All this makes a cleaner, better organized and more efficient workspace. One views, monitors and interacts with multiple clients that reside on multiple networks with different security clearances or liability concerns. All relevant information can be consulted and manipulated within a single pixel space.

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Aiming High – Aiming Safely

Working at high altitudes is considered to be extremely dangerous. Fire services, for instance, need to conduct safe rescue operations, yet they are by no means the only ones. Safe working conditions are equally vital for anyone working at solar or wind farms, in the forestry industry or at a brewery. Technical regulations are therefore in place, ensuring the provision of suitable equipment and training. Transmission poles, bridge pylons, industrial stacks, giant trees, rescue operations in the mountains – it may well seem that the higher a person has to climb, the more they need to be protected from falling. Yet there is no need to aim quite so high. Even a fall from a relatively low height can lead to severe injuries or death. The same applies to depths, for example in a well. “Anywhere a person might need to enter and where they are then completely enclosed,” says Klaus Bornack, President of Düsseldorf’s A+A – the world’s leading trade fair on personal equipment, corporate safety and safety at work – and Board member of IVPS, the German Association of Manufacturers of Personal Protective Equipment, “Take a brewery, for instance, where barrels need to be cleaned at regular intervals. Sadly, it keeps happening that an employee faints while performing such work. This may be because they’re short of oxygen, or it may be because of toxic gases descending to the bottom of the barrel. Anyone rescuing them and letting themselves down into the barrel would then also faint.” This makes it essential to use rescue equipment with proper fall protection where a person can be suspended in an upright position if they faint. In Germany alone, says Bornack, manufacturers are selling about EUR 1.8 billion worth of personal protection equipment. Alongside protective gloves, footwear and clothing, about 25% of the revenue comes from life-saving products such as respiratory protection, fire protection and safety ropes, as important equipment to keep down accident figures. Such products are based on technical standards and the accident prevention regulations set up by Germany’s accident liability insurance associations, thus warranting compliance with minimum safety requirements. Moreover, thanks to EC directives, the regulations are applicable across borders, throughout Europe, and an important new element will be the upgrading of the former PPE directive 89/686/EEC to the level of an EC regulation from 2019. Indispensable: Training and seminars Under the law, it is basically the job of each company’s health and safety officer to ensure compliance with minimum standards. They therefore need to receive training as multipliers, so that they can be contacted about any questions that might arise and provide information and the necessary details about fall protection. A health and safety officer can demonstrate how to wear a belt or harness correctly, and they are also familiar with issues such as load safety. Furthermore, they are trained in the regular checking of PPE for operational reliability. Training in the checking and practical use of PPE is provided by companies such as Bornack (which has three training centres, including a large high-altitude facility in Marbach on the river Neckar), DWS Pohl, Edelrid, MAS and ABS Safety. Training courses are indispensable for the proper use of protection equipment. Good equipment is essential, but the better a user is trained, the more they are protected. After all, any work on radio masts and bridge piers is risk-prone, and when a person is in danger and needs to be rescued, this can never be described as an everyday situation. Even professionals such as special command units, fire services, the police and Germany’s Border Protection Group 9 can reach their mental and physical limits. This makes it all the more important for such workers to receive regular training in handling special situations and therefore to attend courses held by suitable service providers. Anyone requiring rope access in their work needs to be fully familiar with their workplace. This is the only way for them to understand the risks and to take suitable precautions. Moreover, technology always has its limits – and the same is of course true for safety technology. A rope access worker needs to be made aware of both these circumstances through suitable courses and must be trained in the correct use of their equipment. “This means providing a realistic environment,” says Bornack, “where they can learn to master high altitude situations – not just physically, but also mentally.” “To establish rope access as a legitimate working method in Germany, our members have decided to define a set of safety and training standards,” says the German Industrial Rope Access Trade Association (FISAT) as it comments on its foundation. A similar focus is maintained by the Global Wind Organisation, an association of companies catering for the offshore market. This organisation, too, has formulated regulations for equipment and training content which are applicable throughout the EU. Another industrial rope access workers’ organisation with certification as a training facility is IRATA (Industrial Rope Access Trade Association). From an alpine world to a working environment The history of fall protection at work is not as long as it might seem. Scaffolding is not always suitable as an access method, and a crane is often too expensive and cannot be set up everywhere. While the cost and benefit of construction projects were often still manageable, inspections and repairs – particularly in exposed places – increasingly required new and secure access options. According to the German Industrial Rope Access Trade Association (FISAT), the scope of the work originally covered maintenance and repairs of defective spires, sculptural architecture, certain high-altitude works of art, as well as offshore oil rigs and onshore wind farms. The association further explains, “Germany experienced an increase in public awareness about rope access work in 1995, with the shrouding of the Reichstag in Berlin – to realise the design of the artist couple Christo and Jeanne-Claude, over a hundred rope acess workers had to be employed. At the time, such work was still not generally permitted, but after long negotiations…

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New ISO Standard on Video Fire Detectors will Help Save Lives

Early detection of fire and smoke are essential to save lives, property and the environment. Modern technology such as video fire detectors, especially in some high-risk places like tunnels, oil and gas environments, public buildings or storage areas, enable a fast response to a potential fire. A new ISO technical specification on video fire detectors helps ensure more efficient and reliable equipment. According to the Center of Fire Statistics (CFS) of the International Association of Fire and Rescue Services (CTIF), among 31 countries representing 14 % of the world’s population, fire services reported 3.5 million fires, 18.5 thousand civilian fire deaths and 45.0 thousand civilian fire injuries in 2015. Video detection technology detects, identifies and analyses smoke at the first sign of fire or flame. The equipment’s understanding of the behaviour and movement of smoke enables users, located on site or remotely, to raise the alert and take appropriate action early. Keith Shinn, Chair of ISO subcommittee ISO/TC 21/SC 3 that developed the standard, says, “In large open compartments, it can remove the delay in smoke travelling to the detector and result in a quicker response by emergency services. It can also permit smoke detection in harsh environments where it may otherwise be impractical.” ISO/TS 7240-29:2017, Fire detection and alarm systems – Part 29: Video fire detectors, specifies requirements, test methods and performance criteria for video fire detectors (VFD) operating in the visible spectrum, for use in fire detection and alarm systems installed in and around buildings. Isaac Papier, Convenor of ISO subcommittee ISO/TC 21/SC 3, explains, “Industrial fire detection serves two vital functions. First in preventing loss of the facility, but actually, more importantly, in providing a fast response such that operation is not interrupted resulting in severe revenue loss. Today’s modern automated production facilities comprise huge investments with revenue flows often exceeding millions of dollars per hour. Any downtime can very quickly amount to huge sums. Further, any shutdown can involve complex and lengthy start-up procedures that further exacerbate the loss. A video fire detector is an excellent tool to effectively monitor a large area in real time.” Until now, there has been no comprehensive international specification for video fire detectors and ISO/TS 7240-29 provides the first platform for international acceptance of a uniform specification. Shinn further explains, “The community at large should be the greatest beneficiary of the release of this technical specification. It now has the opportunity for enhanced protection of life safety at reduced cost. The closed-circuit television sector (CCTV) is the fastest-growing segment of the security industry and the synergy with life safety cannot be ignored.” Papier adds, “Considering that many of the facilities where VFDs are to be installed are owned by international conglomerates, an internationally accepted specification is ideal.” He believes the publication of this technical specification should significantly expand the VFD market. “Often, in a large industrial facility, VFDs are the only viable solution. Unfortunately, without the existence of a published International Standard, owners and insurance carriers were hesitant to rely on this solution without a comprehensive International Standard,” he adds. With the new technical specification, facilities owners and their insurance carriers, as well as manufacturers, stand to benefit directly. Papier concludes, “The new ISO/TS 7240-29 provides owners and insurance carriers with the international consensus metrics for performance of VFDs. The manufacturers will benefit because the existence of the technical specification gives users and specifiers the confidence to include VFDs in their fire protection schemes, creating a market for these products. For manufacturers, the technical specification provides a design specification for building the products.” A fire detection and alarm system is required to function satisfactorily, not only in the event of a fire, but also during and after exposure to conditions likely to be met in practice, including corrosion, vibration, direct impact, indirect shock and electromagnetic interference. Tests are intended to assess the performance of the video fire detectors under such conditions. According to Shinn, this technical specification will allow the industry to move forward in an organized way.

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First Data Exchange Agreement

New pact marks closer public-private collaboration in combating cybercrime, globally Palo Alto Networks® the next-generation security company is formalising its cooperation with the INTERPOL Global Complex for Innovation (IGCI). Palo Alto Networks is the first cybersecurity company to sign a Data Exchange Agreement (DEA) with INTERPOL. This agreement aims to combat criminal trends in cyberspace, cyberthreats and cybercrime globally through sharing threat information generated by Palo Alto Networks and Unit 42, its threat intelligence team. Palo Alto Networks will be involved in the operational briefings at INTERPOL and vice versa. A threat intelligence expert from Unit 42 will be assigned to collaborate with the IGCI, helping provide a clearer understanding of the current landscape, which can equip law enforcement officers with powerful information needed to prevent successful cyberattacks. While the agreement formalises the cooperation between Palo Alto Networks and INTERPOL, both parties have long been in collaboration. Early this year, Palo Alto Networks was one of the seven private sector companies that provided support to an INTERPOL-led operation targeting cybercrime across the ASEAN region, resulting in the identification of nearly 9,000 command-and-control (C2) servers as well as hundreds of compromised websites, including government portals. Palo Alto Networks recent State of Cybersecurity in Asia-Pacific survey revealed that 44 per cent of organisations across Asia-Pacific have already started sharing threat information with other companies in their industry. This agreement extends the kind of information sharing needed across industries, and public and private organisations to close the gap between network defenders and cyber adversaries, and maintain trust in our digital way of life. Tackling cybercrime is not something that law enforcement can do in isolation. Cooperation with the private sector is essential if we are to effectively combat this global phenomenon. INTERPOL’s agreement with Palo Alto Networks is an important step in our ongoing efforts to ensure law enforcement worldwide has access to the information they need to combat cyberthreats which are a significant issue for both the public and private sectors.  – Noboru Nakatani Executive Director ICGI Cybercrime represents a significant amount of risk for businesses and organisations today. This collaboration marks a mutual commitment to information sharing, which is necessary in preventing successful cyberattacks. Together with INTERPOL, we can continue to raise awareness and educate business leaders and reduce the collective cybersecurity risk over time. – Sean Duca Vice President Regional Chief Security Officer Asia-Pacific, Palo Alto Networks  

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ECHO Project

Security and fire industries take up the challenge of the new Electronic Call Handling Operation (ECHO) project The British Security Industry Association, Fire Industry Association and Fire & Security Association are playing a key role in the development of a new Electronic Call Handling Operation (ECHO) project. This aims to deliver a centralised fully automated electronic call handling service to reduce pressure on the emergency services and alarm receiving centres (ARCs) by reducing their call handling times and errors that can occur from manual response handling. Though ECHO will initially focus on automating the call handling process, it will bring about the ability to automate Police URN management as well as exploit the potential for delivering both automated audio and visual alarm confirmation. Though a similar service to this has been successfully piloted for some time with a limited number of alarm companies and police forces, the ECHO project is a milestone change in enabling the technology to be rolled out to other police and fire control rooms. Following discussions between the National Police Chiefs Council (NPCC) and the private security industry back in 2015, the decision to implement electronic transfer was agreed. This resulted in the NPCC security systems policy citing a date of 2020 for all Alarm Receiving Centres (ARCs) to be operating on an electronic platform. BSIA, FIA and FSA jointly commented: “We are delighted to be jointly playing a key role in the development of ECHO – which aims to use technology to ease the burden on the emergency services and ARCs. “Our three trade bodies will be working closely with the NPCC and other major stakeholders to ensure ECHO is delivered on schedule by 2020.” Though the industry has spent the past 18 months exploring a suitable platform, initial funding to launch the project, has only recently been secured. Since then, an initial briefing of key stakeholders on the expectations and potential of the ECHO project has taken place. A new not-for-profit company, managed by the key stakeholders, will be launched in due course. This will provide direction and governance for ECHO. Its initial task will be to scope out the project detail, formalise the ECHO technical solution and then begin the role out to ‘connect’ ARCs to emergency service control rooms. The service is expected to be subscription-based, calculated annually on the number of unique reference numbers (URNs) managed by ARCs, which will be managed online. This will ensure the operation of ECHO can be sustained year on year, consistently delivered by industry partners.

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Securitas Acquires PSGA

Enters the Australian security service market Securitas has signed an agreement to acquire the Australian security services company PSGA. The enterprise value is estimated at MSEK 36 (MAUD 5.5). PSGA has been a partner to Securitas in Australia for many years, providing consulting and investigation services and guarding services to Securitas’ global customers mainly in Sydney and Melbourne. The company has 120 employees and annual sales of approximately MSEK 81 (MAUD 12). “We see opportunities to grow with our global customers in Australia, to establish a solid local business in the country, and at the same time develop the market over time into more electronic security-based solutions,” says Alf Göransson, Securitas’ President and CEO. The Australian private security market, which includes on-site and mobile guarding, monitoring, cash-in-transit (CIT) and private investigations, is a mature market, estimated to be of worth BAUD 6.2, with an expected annual growth rate of 2 percent over the next five years. It is estimated that the industry has more than 54,000 security officers and 6,000 active security companies. However, there has been a trend of consolidation in the market over the past decades. Geographically, the security services market in Australia is concentrated to Sydney, Melbourne and Brisbane. The acquisition is expected to be consolidated in Securitas in the third quarter of 2017.

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