securitylinkindia

Milind Borkar Speaks

  Milind Borkar Vice President India & SAARC, Middle East and Africa , Infinova Milind Borkar is regarded as a veteran of security and surveillance industry with an experience of over 4 decades. His endeavoring spirit to lead ahead with perseverance, trust and integrity has graced Infinova with several breakthroughs. Currently, as the Vice President of Sales for India & SAARC, ME and Africa at Infinova Group, he has set benchmarks by building up a successful team right from the grass-root level. With his fortitude and hard work, he has enriched customer profile as well as credential base of Infinova across MEAI region. Infinova is honored with excellence and credence while successfully dealing in several major critical infrastructure projects such as city surveillance, airports, seaports, defence, metros and railway stations. As Intersec 2020, Dubai is at the corner where Infinova is associated as the platinum partner and SecurityLink India is the media partner, we are privileged to recently have availed an opportunity to be one-on-one with Milind. Here are some excerpts: SecurityLink India (SLI): Where do you place Infinova today – in terms of business, growth, and competitiveness – apropos India and the globe? Milind Borkar: We are rapidly moving towards Internet of Things (IoT), edge based analytics, and cloud based platforms. As IoT gains momentum, edge analytics is becoming crucial for the companies worldwide. The massive glut of data collected over time is difficult to manage unless you have proper analytics algorithms in place. Improvisation is a stepping stone to achieving success. Infinova always maintains a one-point focus – improvising its solution-offering and uplifting its service standards. This has helped Infinova reach several milestones so far. Apropos growth, it has been modest in the past few years. SLI: Infinova is the integrators’ manufacturer, kindly elucidate with some examples. Milind Borkar: Yes, Infinova is integrators’ manufacturer – meaning thereby, we help various system integrators (SIs) in integrating with our video management software (VMS) as well as various third-party devices at no cost. We also help the end user and SI to negotiate with various other hardware manufacturers to work with them, and get them a better price; as we have been dealing with those in other regions. All the commercials are done by the SIs and end users themselves – we are just a facilitator, giving consultancy at zero cost. SLI: What keeps Infinova ahead of the pack – kindly elaborate. Milind Borkar: The credit goes to our tech support and the good sales team. They gather various information of relevance of the competitors, and the new trends which are there in the industry. The entire team is pro-active and exchanges information within the organization transparently. Besides, as an industry leader, Infinova offers numerous advantages – not only in technology and product development but in customer service as well. SLI: Where does Make in India in security industry stand today in your view, and what are Infinova’s maneuvers in this line? Milind Borkar: Make in India is a great concept but it is too early to say that it is making great strides in our industry. Most of the components have to be imported, and sadly we do not yet have a great finishing quality on things such as housings, IR, brackets etc. Also as far as I am aware, we do not manufacture chip sets and the likes which are used extensively in the surveillance industry e.g., the kinds of Ambarella, TI etc. SLI: Kindly give a brief about your manufacturing unit at Pune. Do you have any plan to expand? Milind Borkar: It started a few years ago and doing wonderful. And yes, we are in the process of manufacturing expansion in India as we are investing heavily in that sector. SLI: How has the year 2019 been for Infinova – both in India and globally? What have been the challenges and learnings? Milind Borkar: We have seen a steady growth with the various other brands that are under the Infinova umbrella. We have to learn and be aggressive in developing more products that the industry needs for the future as mentioned above. SLI: What are your plans for 2020 to excel – especially in India? Milind Borkar: This year and the next we hope to sign a few more major contracts for projects. We are a project driven company and are not into box and volume sales. SLI: What, as you see, is today’s trend of security and surveillance industry in India, and where is it heading? Milind Borkar: There are many buzz words in the industry, and not many people understand what they are saying and what their requirementis. Once they come to know the cost of storage and network, they would like to reconsider the pixel chosen in the camera. A lot of education is required to the end user. Some companies will give you a data sheet that makes no sense and at the time of the proof of concept (PoC) they are able to show those features. There is a lot of hype around us in the market. SLI: The current government has taken bold decisions on issues such as demonetization, GST, digital India, abrogation of Article 370 and likes, which often face criticism as well. What is your take on them in relation to the business environment in India as on date and in future? Milind Borkar: The media is terrible – I feel – as there is a lot of fake news all around. The majority wants to criticize just for the sake of criticism. The same is happening in the case of the President Donald Trump as well in the USA. Read the recent article on Bloombergh web site at what he has achieved in 2019. This is not mentioned by the media.The similar is the case in India as well. I was in Jammu & Kashmir seven weeks ago. I was told that there was curfew in the state and people are being harassed, arrested etc. But, I could not see the likes of those unless there is another J&K. Even the recent riots on CAA…

Read More

Interview: Ashish P. Dhakan

ASHISH P. DHAKAN  (MD & CEO, Prama Hikvision India Pvt. Ltd.) Ashish P Dhakan does not need introduction. An Engineer and MBA by qualification, the Chief Executive Officer and Managing Director of Prama Hikvision India Private Limited had a very humble start in security industry in 2005, and over just more than a decade, he steered the company to achieve the leadership position in the industry with his characteristic attributes including sincerity, focus, dedication, honest approach towards his business, and ground to earth personality. A first-generation entrepreneur Ashish has gone through various challenges; however, thanks to his cool, patient and skillful marketing strategies, he crossed over all of them and emerged successful. His vision about Indian security industry’s growth has led to the formation of Prama Hikvision India Pvt Limited, the very first joint venture company formed by Hikvision across the world. He led Prama Hikvision into a leading security business entity by successfully creating a pan India network of dealers, distributors and system integrators. Ashish believes In Make in India, Make for India, and Make by India concept and in the line he recently opened a world-class state-of-the-art manufacturing unit in Vasai, near Mumbai. He also has plans to expand manufacturing to other states of the country. Further, he devised setting up a state-of-the-art training center to enable product knowledge and training to system integrators, partners and end-users. With his thoughtfulness, he built diversified vertical solutions teams to cater Hikvision solutions to the Indian market. The vertical solutions offered by Prama Hikvision are customized as per the end-users requirements and specifications to adequately befit in the Indian environment. Today, Prama Hikvision offers solutions in various verticals including Smart City, Safe City, Transport, Education, Banking, Pharma and Retail segments. SecurityLink India has recently had a detailed interaction with him on the recent trend, prospective and his plans for future – here are the excerpts: SecurityLink India (SLI): Opening of Prama HikVision manufacturing unit in Mumbai is a great accomplishment – kindly comment on the achievement. Ashish P. Dhakan (APD): Yes of course – it is a great achievement. It gives us a sense of accomplishment also because we are celebrating 10 years of growth, innovation and technology leadership in the Indian security industry. The journey of a thousand miles begins with a single step. The decade long journey of Prama Hikvision India has had many milestones which were driven by the timeless wisdom that all great things start with a humble beginning. We are grateful to all – our partners, well-wishers, and key stakeholders. On 1 October 2019, we organized a grand ceremony to inaugurate the ‘Make in India’ manufacturing facility near Mumbai. It was a milestone moment for all of us. Prama Hikvision’s world-class manufacturing facility was inaugurated by Dr. V.K. Saraswat – Member, Niti Aayog, former Director General of the Defence Research and Development Organisation (DRDO) and former Chief Scientific Adviser to the Indian Minister of Defence; and Dr Neeraj Sinha – Adviser, Science & Technology, Niti Aayog. Today Prama Hikvision India is known as the leading security systems and solution provider in the country. The company has established an impeccable trust and reputation among security industry professionals in India. With a commitment to provide high quality products with excellent technical support, the company serves to a large network of dealers and system integrators, all across the country with its wide reach through 51+ branch offices, 21 return merchandise authorization (RMA) centers and 2000+ motivated employees. SLI: Kindly explain in brief the factory set up and the modus operandi of the unit. APD: Prama Hikvision’s ‘Make-In-India’ manufacturing plant is a living testimony of our firm commitment to the vision, mission, and a throbbing reality of an ongoing success story. It is one of the best and largest manufacturing facilities in security and electronics industry in India. The latest technologies, world class processes and state-of-the-art machineries are the key highlights of the manufacturing facility. With this brownfield manufacturing facility and big ticket investment, Prama Hikvision is continuing CCTV camera production to cater to the fast expanding domestic market in a phased manner. Employing over 2000 skilled and semi-skilled employees, this manufacturing facility is spread over 12 acres of land comprising end-to-end production capabilities. Currently, this facility produces 8 lac cameras and 1 lac back-end devices per month. It has the capability of manufacting 850 product models. The installed capacity of this manufacturing facility is 1.5 million cameras per month. This state-of-the-art manufacturing facility has multiple lines that do surface mount technology level manufacturing and enable us to make electronic chips and cameras locally instead of importing them. To upskill a significant part of the workers in this factory, we have developed in-house training programs comprising worldclass modules. Prama Hikvision’s manufacturing facility is an expression of our full commitment to the Government of India’s flagship ‘Make in India’ program. We remain committed as a long-term partner of the country and continue to pursue our vision of ‘Make in India for a Safer India’ with manifold commitments. We have so far invested INR500 crore in this plant, and there is a further investment commitment in the pipeline to ramp up the production, and research & development activities. SLI: How do you foresee its impact on your business per se, as well as on the offerings you are going to make to the Indian market? APD: The future of the security market in India is very bright due to enhanced security awareness and growing requirements. We are experiencing a good growth in the current financial year. The current state of the physical security market in India is very conducive to growth and expansion. Apart from the eight metro cities, India’s vast and largely untapped network of Tier-II and Tier-III cities are developing very fast due to various socio-economic factors. Having blessed with the capability of the said manufacturing plant to produce electronic chipsets and cameras locally in India, we are to bring the best of the offerings to the Indian market….

Read More

Prasad Patil Speaks

Prasad Patil Chairman – SECONA , Director – MIPL SecurityLink India (SLI): What is the entity called Maha Infotech Pvt. Ltd. (MIPL) and what is its unique selling proposition? Prasad Patil: Maha Infotech Pvt. Ltd. (MIPL) was founded by me and my Co-director, Sudhir Deshpande – almost 18 years ago. MIPL primarily provides IT and security consultancy, and we focus on the application of technology to solve information challenges and mitigate security risks. SLI: Kindly give a brief about some of your flagship projects? Prasad Patil: We have been very fortunate to be involved in some extremely challenging – and hence satisfying – projects, especially in the security domain. We pioneered the concept of safe cities in India with our Nanded Safe City project, which was a true safe city project that happened in 2012 – much before even Mumbai! It involved not only video surveillance but also public address, panic switches, a unified command and control, and a network that was completely owned by the city. The project won several awards in India and internationally. Another very interesting project we designed was the Tank Truck Locking System (TTLS) project for an oil & gas major in India. TTLS involved the application of technology to eliminate instances of adulteration and pilferage in the transportation of fuel from terminals to retail outlets. Several technologies were used in the project such as secured locking, global positioning system (GPS) based vehicle tracking systems (VTS) and a customized application that would generate one time passwords (OTPs) etc. The substance of satisfaction that we achieved during this project was the opportunity to help solve a very real social problem – and a problem that is absolutely unique to India. It was the first time that this technology was applied to the oil & gas transportation sector anywhere in the world! SLI: What are the challenges that, as per you, prevail in Indian Security and Safety market? What are your recommendations? Prasad Patil: The challenges are multi-fold – the first and foremost being the lack of knowledge and skills. This is a genuine challenge and one that is holding back the growth of the industry. The upgradation of knowledge and skills is imperative for any industry to succeed. This can happen only through upskilling across the board, across all the stakeholders of the industry, and all of us regardless of our role have to be involved in it. If an industry is not upskilling, it is slowly killing itself. The government has a role to play here in terms of standards and certifications. It is great that Bureau of Indian Standards (BIS) has now established standards for surveillance cameras – but it is only the beginning. Eventually we need to have Indian standards for even security installations. Similarly, there must be certifications mandatory for providing security technology services. Very often, those involved in the design and application of security technology projects have little understanding of the technology per se, which leads to project delays, time and cost overruns, and eventually all-round heartburn that affects the growth of the industry. SLI: What is your take on the status of the Government’s 100 smart cities projects as on date? Prasad Patil: The rollout of the smart city program has certainly been tardy. My frank take on the smart cities project is that it is too focused on technology. It is almost as if the technology is the end and not a means to an end. A successful smart city program can be evaluated only by its impact on the quality of life. That has to be the objective and not just spending tons of money on technology that we may not need. Also, there has to be a serious thought to sufficiently customize – or ‘Indianise’ – the technological components. Eventually, every urban or semi-urban, or even rural area would like to smarten itself. They also have to be empowered to do so. According to me SMART is an acronym that signifies Security, Mobility enhancement, Access to needs, Resource conservation and Training. The last part – Training – is the most critical part that can lead to genuine transformation. SLI: Being one of the leading safe city experts, kindly elucidate how far our cities are safe and smart on ground, and what are the delaying factors, if any? Prasad Patil: There is a lot being done on the ground to make our cities safer. Police and city administrations are certainly thinking in the right direction – in fact no government can afford to ignore issues of security and safety. So there is enough sensitization to roll out safe city programs. However, one must not equate a safe city with just installation of thousands of cameras. In addition to video surveillance, we need to use preventive, predictive and perceptive technologies. There is also a tendency to convert safe city programs into IT programs – and that should be clearly avoided. I also fail to understand why Indian cities spend so much money on leased networks, when at a fraction of the amount they can establish their own networks, which are independent, scalable and able to be leveraged by other applications. Citizen engagement is also a continuous and critical task and every smart city program should actively encourage the same to redefine and evolve the deliverables. SLI: What is your take on the safety and security culture in India, how it is important and how can that be built fast to commensurate with the growth of technologies to achieve better results? Prasad Patil: I am sorry to say – but there is no safety and security culture in India. ‘Safety First’ is often only a slogan for many and the mindset is ‘if there are any safety and security rules, they have to be followed by others, not by me.’ The only permanent solution here is to conduct education and awareness programs in our schools and colleges – at least our future generation will be more conscious about keeping themselves…

Read More

Face-to-Face with Priyadarshan Lakhawat

Priyadarshan Lakhawat Deputy Director (Academics & Training) NCHMCT,  Ministry of Tourism, Govt. of India The rising instances of fire in high-rises and hotels, and very frequent news of defunct security systems at places including in the cities like New Delhi put forth reasons to be concerned about the state of compliance of pertinent rules and regulations, and installation and maintenance of the needed equipment. The recent fire in a hotel in Karol Bagh, New Delhi must be taken as an wake-up call to address the issue on urgent basis. The lapses are prominently found at both ends – the system and service providers as well as the service takers. Besides, while at one end there are lapses in the hands of government authorities including the licensing ones, consumers are also not aware and alert towards their duties and entitlements. They appear to take security as granted and consider it of the least value in affairs of life. India necessarily needs to evolve a culture of security and safety. To understand the subject in detail and spot the points of lapses and improvements, SecurityLink India has recently spoken to Priyadarshan Lakhawat, Deputy Director – Academics & Training, National Council for Hotel Management & Catering Technology, Ministry of Tourism, Govt. of India. Mr. Lakhawat is the winner of two national awards for excellence in hospitality education – Best Teacher for the Years 2012-13 & 2013-14, and Indian Hospitality Congress – Educator’s Award 2015. SecurityLink India (SLI): How do you see Security & Safety in terms of necessity vs. business? Priyadarshan Lakhawat: Derek Bok, President of Harvard University, once remarked, “If you think education is expensive, try ignorance.” Same principle is applicable for the hotel security systems as well. Of course, security comes with a cost for the business but in comparison the price to be paid for its absence is humongous – particularly, in today’s environment when security risks in hospitality industry are varied and manifold. A guest is concerned about the security aspects in his immediate environment and it’s one of the important concerns for him in making a purchase decision. Investment in security is no more a choice but forms the core aspect of hotel operations, and can be overlooked only at the cost of paying a great price in the long run. SLI: Kindly mention some major threats of hospitality industry in the world’s perspective? Priyadarshan Lakhawat: Hospitality industry is highly vulnerable to security threats. Hotels are public places with lots of porosity. There is this constant conflict between maintaining the privacy and pleasant experience of guest while at the same time implementing the laid-out security procedures. If we look at the major security threats they come in the form of fire, cyber-threats, natural calamities, theft, assault, bomb threats, terrorism and physical brawls. However, this list is just indicative. As a matter of fact, any threat which we may perceive at any place is very well applicable inside a hotel as well. SLI: And what are the threats in India? Priyadarshan Lakhawat: Threats in hospitality industry in India are similar to any other part of the world. Infact, hospitality industry is more global in its character than most other sectors. So, issues and concerns are almost similar everywhere. However, in India an additional problem is with regard to implementation of regulation. Laws and regulations governing hotel industry in India are as potent as in any other part of the world. Unfortunately, the same cannot be said about the implementation of law. Particularly in semi-organised and unorganized sector many a times we find a blatant disregard for procedures. Responsibility lies with both, the business as well as the law enforcement agencies. Look at the recent fire tragedy in a Karol Bagh hotel in the heart of national capital. Do we need a wake-up call in the form of a loss of 17 precious lives? According to newspaper reports, all rules related to fire safety have been overlooked in this hotel and still they were able to operate. It’s a dangerous situation and does not augment well for the brand Incredible India. Effective deterrence mechanism is required for this kind of criminal negligence and connivance. SLI: Which of these do you rank as the top threats both for India and the world? Priyadarshan Lakhawat: I will put cyber crime and identity thefts at the top of the pyramid. Guest data is highly vulnerable as there are several points in a hotel where data is taken and recorded such as reservation, check-in, restaurant, any point-of-sale etc. There are also some external intermediaries who are involved in the process and chances of leakage are always there. Look at the case of Marriott International. In last 5 years, since Marriott took over Starwood, data of 500 million users is feared to have been compromised which includes not only the financial details but also the passport information. Marriott share has come down by 5.6% as per reports. While it is a case in public domain, I do not single out Marriott. This is happening everywhere and this may happen anywhere. There is an immediate need for hotels to get help of specialized agencies to counter this menace. Effective checks are required at all levels. I always say that the abuse of technology can only be countered through the use of technology. We cannot develop an ostrich mentality and bury our heads in the sand while the predators are lurking all around us and are impacting our business. Ransomware has attacked several central servers and has blocked not only hotel software but also in some cases the lock and key systems of hotel rooms resulting in not only huge inconvenience for guests but also great financial losses to hotels. All this points out to a pre-emptive approach and checks in place. Ransomware has attacked several central servers and has blocked not only hotel software but also in some cases the lock and key systems of hotel rooms resulting in not only huge inconvenience for guests but also…

Read More

Interaction with K P Dominic , 2019

K P Dominic National President, FSAI The third edition of Fire & Security India Expo (FSIE) 2019 is close at hand. It is to mark its debut in Mumbai at the Bombay Exhibition Centre (BEC) from 28 February to 2 March 2019. The event is organized by NürnbergMesse India in co-operation with Fire & Security Association of India (FSAI). The trade expo is a multi-dimensional platform that combines solutions for passive, active and organizational fire safety and security management. It is to bring together official experts, architects and developers, MEP consultants, OEMs, security experts, building engineers, members of leading security and fire prevention bodies, as well as fire safety a security representatives from retail, hospitality, healthcare, real estate, facility management, IT-ITEs industry and other stakeholders to exhibit, gather knowledge, exchange ideas, debate innovative perspectives, solutions and products for fire safety and security. KP Dominic, the National President of FSAI, with 33 years of experience in fire and security domain, is one of the founding members of the association. Since its inception, he has been actively involved in developing the organization both in terms of size and value it can offer to all its members. KP Dominic is also the founder President of Singapore based company Blue and Gray, a brand building and business development consultancy serving well-known brands across India. He is also the Director of various businesses in Singapore, India, Oman and Dubai. Earlier, he played an important role in building the Honeywell Life Safety business, and establishing successful brands such as Mircom and Secutron in India. KP Dominic is also the founder President of Singapore based company Blue and Gray, a brand building and business development consultancy serving well-known brands across India. He is also the Director of various businesses in Singapore, India, Oman and Dubai. Earlier, he played an important role in building the Honeywell Life Safety business, and establishing successful brands such as Mircom and Secutron in India. Here are some excerpts: SecurityLink India (SLI): This is the third edition of FSIE, what are its USPs (Unique Selling Propositions) over last years, and how do you foresee its success? KP Dominic: FSAI is always in favor of adopting USP system with consistency and sustainability. In the context of FSIE 2019, we have formulated and carved out an exclusive and dedicated ‘Women & Children Safety Wing’ that is an important step considering the specific vulnerabilities this segment is subjected to. Accordingly, our future training strategy includes the aspect of empowering women and children for their own defense. In addition, we are also trying to inculcate the spirit of an added responsibility and sensitivity among others (members of society) to immediately come for helping them whenever need arises, considering it as a divine call of duty. SLI: Kindly mention some of the other events that FSAI organizes. KP Dominic: The significant events that FSAI organizes are Projects Heads, Architects, and Consultants Conclave (PACC), Conferences on Industry specific Safety & Security Challenges, and Motivational Awareness and Training programs for all stakeholders at grass root level. The beneficiaries are members of general public (mostly from rural areas), business organizations, industries, entrepreneurs, consultants, regulatory agencies, academic and professional training institutes, home makers/ school children etc., Such trainings also include practical demonstrations as well as mock-up emergency response exercises. Our association executes conferences/ seminars at international/ national/ state and regional levels. Besides, we conduct relevant security and fire safety contests and award schemes besides staging public functions to honor people who had displayed extra ordinary valor and courage to save lives and assets during difficult and emergency situations. To cap them all there are noble initiatives being taken up by FSAI to carry out blood donation camps as well as marathon races for propagating our pet ‘Surakshit Bharat’ campaign. SLI: What are the plans and initiatives that you have undertaken under your regime to enhance FSAI as an organization and its bearings on the industry? KP Dominic: Industry is the back bone of development. Government is also trying to ensure that the ‘Make in India’ initiative becomes a good boost for entrepreneurs zation – Govt. or Private – is duty bound to work together when augmented help is required by the government agencies, especially in times of exigency or emergency. Literally there cannot be any conflict of interest in this regard. In industrial situations this system already exists in the form ‘mutual aid’ arrangement during on-site or off-site emergencies. The most important factor in this situation is that the private agencies should always be ready to compliment Homeland security agencies like Police, home guard or CISF etc., wherever they are posted in the time of requirements. SLI: How have the safe and smart cities projects been doing so far, and what are the contributions of FSAI as the leading fire and security association of the country? KP Dominic: The ‘smart city’ concept is still at infant stage and a lot needs to be done to upgrade the available security system, considering the higher fire load, size, occupancy and other related security concerns (both personal and asset). Therefore it is too early to comment about the contributions we have made so far, except to mention that we have taken the related training programs, seminars and workshop in an ‘exclusive category’ and they are prominently included in the 2019 event calendar. SLI: There are rising cases of hospital fires, collapse of buildings and other lapses in the country. Where do you see the gaps and how can they be filled? KP Dominic: Yes; this particular agenda is the topmost among all our concerted endeavor and let me proudly state that 10 out of the 40 training programs in 2019 (as per FSAI event calendar) distributed among all chapters/ regions shall focus on this. The December 2018 session held at Bengaluru in this regard won many accolades to FSAI. SLI: What do laws and authorities of the land provision to check these lapses? Are they stringent and prompt enough, kindly make your recommendations? KP…

Read More

Face to Face Interview with Pawan Desai, 2019

Pawan Desai CISA, CISSP, CBCP, Co-Founder & CEO, MitKat Advisory MitKat is a premium management consultancy specialized in risk management, which is primarily focused on global corporations, government departments/ multi-lateral organizations, and NGOs operating in challenging environments. SecurityLink India has recently got an opportunity to talk to Pawan Desai – CISA, CISSP, CBCP – Co-Founder & CEO of MitKat Advisory, who is one of Asia’s leading security thought leaders, speaker and author. Some excerpts: SecurityLink India (SLI): How do you define MitKat Advisory in essence, and how was it conceptualized? Pawan Desai: India and Singapore based MitKat Advisory is a leading risk consultancy company in Asia. Our mission centres around outstanding services to clients, being financially healthy so that we can reward ourselves and grow, and be a great place to work which consistently attracts, develops and retains best in class talents. SLI: What is your modus-operandi? Pawan Desai: MitKat works collaboratively with niche clients to promote business and protect their most valuable assets – people, information, material assets and brand. We consult, take ownership for implementation of recommendations and help sustain initiatives. SLI: Which are your key areas of excellence in terms of services and verticals? Pawan Desai: Information and advisory services (Threat Intelligence and Travel Advisory), security and safety consulting and design, operational support services, embedded security leadership, cybersecurity and business continuity plan (BCP), fraud and integrity risk management, training and change management, and so on. SLI: What is your priority sector – government or private, and why? Pawan Desai: We work with the world’s most respected corporations (more than 50 of the top 100 global brands). We also work on strategic projects with leading global NGOs as well as with government. SLI: How do you see the trend today in relation to L1 vs. T1? Pawan Desai: It depends on the maturity of the organization, and the priority they accord to the security of their personnel, brand and other critical assets. Most mature organisations have a value-based buying with a pre-defined percentage for technical competence as well as price. However, many organisations still have L1 bias, including government organisations. SLI: Please name some of your completed and pipelined projects, and which is your most satisfying one so far, and why? Pawan Desai: We provide Threat Intelligence and Travel Advisory to many of the world’s most respected organizations 24x7x365, and in the case of most of our customers the satisfaction rate is close to 100%. We have done. some of the most advanced security consulting and design projects, including envisioning and design of national level command and control centres. We have worked in war and insurgency impacted areas, saved lives, and calmed and helped people in crises – this is obviously very gratifying. Very tight non-disclosure agreements are a norm in our industry. However, we are always willing to share our learnings and experiences. SLI: How would you describe the security and surveillance business in India as on date, and where is the trend leading to? Pawan Desai: More and more organisations are moving from excessive human dependence (and associated vulnerabilities) to an optimum mix of people, process and technology. Organizations also want a standards and frameworks-based efficient security, and a consistent level of efficiency and user experience across the enterprise. SLI: New developers and technologies are emerging at a rapid pace; what would be its impact on the Indian market in the days to come, and what are your advices for the end customers? Pawan Desai: As minimum wages go up, the cost of compliance increases, breaches occur with alarming regularity (mainly due to human vulnerabilities) and regulators become unforgiving, more organisations are preferring to get professional consulting and design support, undertaking techno-infra interventions and strengthen processes to achieve better security and user experience at optimum cost. SLI: What would be the state of physical security personnel in the wake of emerging technologies, and how could the balance be established? Pawan Desai: Going forward, there will be fewer but better skilled and trained personnel. They would be more techno-savvy and be able to operate security technologies well. Soft skills will become more important as security personnel are usually the first point of contact. Many organisations are undertaking (with professional consulting support) cost optimization and performance improvement exercises centred around reducing/ optimizing guards, using technologies and strengthening processes. Some new age integrated corporate services providers are providing tech-enabled integrated facility, security and other corporate services as a bundled offering. SLI: What challenges or inhibiting elements (both legislative and otherwise) do you face in the industry, and what are your recommendations in relation to them? Pawan Desai: We need standards and frameworks for physical security. Current physical security legislation covers only manned guarding, and that too is getting outdated rapidly. We need integrated security standards, guidelines, frameworks to cover other stakeholders such as consulting and design companies, security OEMs and system integrators, employers etc. SLI: How have the safe and smart cities projects been doing so far? What are your contributions towards these projects? Pawan Desai: Smart cities program is a great initiative but implementation record has been mixed. Different cities are making progress to different degrees. Some like Pune, Nagpur, Bhubaneswar etc. are doing relatively better. Some cities are making good progress in specific parameters – like Indore in cleanliness. Consultants or so called project management consultancies (PMCs) are in place but strictly speaking, there is no project to manage. Project management involves feasibility study (Go/ No Go), DPR, design, design development, tender development and tendering – all of these take time. Unfortunately, the emphasis due to various other considerations is just to get the tenders out at the earliest. The role of ICT is being overplayed and the urban infrastructure design does not get the place of pride. What needs to be understood is that before a city tries to make itself smart, basics need to be in place. Sometimes unfortunately, provision of basics like water or sewage disposal is being confused with. Projects are being…

Read More

Pankaj Dharkar Interview 2019

Pankaj Dharkar  President, PDA Consultants Pankaj Rajendra Dharkar, who was elevated form National President to International President of Fire & Security Association of India (FSAI) last year, has been passionately involved in providing innovative and energy efficient design solutions for building services for more than three decades. As the National President of FSAI, he took several remarkable initiatives which fructified well and became instrumental in the significant growth and expansion of the association. Fire and Security India Expo (FSIE) is one of those initiatives that he launched in 2017. Pankaj Dharkar established PDA (Pankaj Dharkar & Associates), a renowned MEP and Green Building Consulting Engineering Firm in 2006. In its constant dedicated pursuit for technical excellence, PDA has earned the reputation of providing quality engineering services in the field of designing and coordination of HVAC, IBMS, PHE, Fire Protection and Detection, Electrical, ELV, Lighting, IT, AV and Green Building Certification. PDA has the knowledge, experience and technical advancement to meet and exceed the anticipation of clients. It coordinates and executes wide range of projects of various applications such as hotels & resorts, offices, pharmaceuticals, hospitals, R&D labs, textile plants, commercial buildings & shopping malls & multiplexes, software and IT parks, high-rise apartments, banks, educational facilities, jewellery shops, manufacturing plants & garment factories, showrooms, exhibition centers, libraries, banquet halls, studios, cold storages etc. Fire and Security India Expo (FSIE) 2019 is close at hand; SecurityLink India recently spoke to him to understand his views on the current security and fire safety scenario in India, his plans and initiatives as the International President of FSAI and the journey of PDA. Some excerpts: SecurityLink India (SLI): What is the concept of green constructions and how far would it be able to reverse/ balance the environmental loss/ imbalance? Pankaj Dharkar: The green construction covers conservation of all aspects such as energy consumption, water consumption, lighting design, indoor air quality, choice of construction material, land fill, green areas, use of local material, architecture designed to provide optimum window wall ratio, orientation of buildings, use of renewable energies like solar and wind and geo thermal energy etc. Green building is an integrated approach of architect, MEP consultant, lighting consultant, landscape consultant and the structural consultant which yields the desired results. The world does not have option but to opt for green technologies if we want our future generations to have sustainable life. SLI: How far the laws and rules of the land provision for the propagation of green constructions and what more do you recommend? Pankaj Dharkar: There is a good and increased awareness in the government which can be felt by the way the Ministry of Environment & Forest (MoEF) has functioned in the last few years. Their insistence to adopt Energy Conservation Building Code (ECBC) and the latest National Building Code (NBC) has automatically helped the country move towards more sustainable projects. PWD/ NBCC have started going with green certifications. Currently India has four green certification possibilities – GRIHA, IGBC, USGBC, and ASSOCHAM GEM. Some of the states and corporations have started giving incentives for additional floor area ratio (FAR) etc. I do believe states and central governments should come up with innovative concessions to inspire all developers/ stakeholders to ensure that only green constructions happen in the future. Currently the penetration of green buildings is just 5%. It is said that 70% of India still to be built by the year 2030. It is therefore important that the government create massive awareness programs. ECBC got implemented when the government introduced star labelling programs and advertised it extensively. Today each house lady knows that a five star AC or refrigerator is more efficient and saves energy for the household and these informed house ladies help their husbands make smarter choices. Similar revolution happened in lighting when LED was promoted by the government. I firmly believe similar initiatives have to be taken by the government for green buildings as well so that end customers (occupants) start demanding for green homes and offices from the builders and developers. Surely this will propagate green building environment in the country. SLI: How have the safe and smart city projects been doing so far, and what is the percentile of them on the ground promoting green constructions concept? Pankaj Dharkar: Out of 100+ smart cities proposed by the Prime Minister many have started shaping up. Each smart city has different vision and mission based on various constraints and challenges the city is facing. Two major green field projects which are fast taking shape are Amravati and Gift City near Gandhinagar. I’m fortunately associated with many buildings taking shape in Gift City and taking care of mechanical, electrical, plumbing and fire-fighting (MEPF) and green building consultancy work at the Gift City. I am very glad to put on records that this project is implementing all possible green aspects and smart city visions which includes centralized district cooling, centralized garbage collection system, centralized sewage treatment plant (STP) and water treatment and several new concepts for fire control & a centralized command center. The list of initiatives at Gift City is endless. I strongly recommend people to visit Gift City and witness how the Prime Minister’s vision of smart city is getting implemented. SLI: Kindly share some of your completed and pipelined green projects Pankaj Dharkar: PDA has completed and been associated with 60 projects which include 14 Platinum rated buildings, 17 Gold rated buildings and 3 GEM certified buildings. The total area of green projects covered by PDA as of today is 1,80,00,000 sqft. SLI: Which are some of your most satisfying projects so far and why? Pankaj Dharkar: The best project for me will always be Facet Diamond (Surat), having close to 3000 workers engaged in diamond polishing/ processing work. This project was completed in year 2003, though we went for certification in the year 2014 and achieved a platinum certification. This was the first project in diamond industry globally to get platinum certification. Also since this was completed…

Read More