Category: Interview

GAURAV TAYWADEDirector, India OperationsVicon Industries With a passion for advancing cutting-edge security solutions, Gaurav Taywade, Director, India Operations, Vicon Industries has dedicated over his eight years leading Vicon’s efforts in introducing innovative surveillance technologies to the Indian market. His journey with Vicon began as a Chief Software Architect, where he focused on the development of their Video Management System (VMS). That role allowed him to deeply understand the technical intricacies and customer needs that drive the security industry.Over time, his responsibilities expanded as he took on new challenges and contributed to broader strategic initiatives. Through hands-on experience and a commitment to innovation, he gradually moved into the role of Director, overseeing India operations. Today, he is proud to lead a team that consistently delivers state-of-the-art solutions tailored to India’s unique security needs, positioning Vicon as a trusted partner in the region’s rapidly evolving market. Recently SecurityLinkIndia had the opportunity to interface with Gaurav on multiple facets of Vicon and the industry at large, here are the excerpts: What were the defining moments in your career that shaped your approach to leadership and management? Throughout my career, pivotal moments have shaped my leadership approach. Leading the development of Vicon’s Video Management System as Chief Software Architect taught me to balance technical precision with customer-focused solutions, translating complex needs into practical outcomes. Transitioning from a technical role to managing team emphasized empathy, clear communication and empowering others, and fostering collaboration and turning challenges into growth opportunities. These experiences drive my commitment to integrity, innovation and building strong, supportive teams. Kindly explain the entity Vicon Industries. What do you see as Vicon Industries’ unique value proposition in the Indian market? Vicon Industries is a globally recognized leader in security technology with over 55 years of expertise in delivering advanced surveillance solutions. Renowned for high-quality cameras, Video Management Systems (VMS) and robust security platforms, Vicon emphasizes innovation, reliability, and meeting the evolving demands of modern security landscapes. In the Indian market, Vicon’s unique value proposition lies in its commitment to NDAA-compliant, cybersecurity-focused solutions tailored to India’s growing focus on data security. By aligning with local regulatory standards such as BIS, STQC, and ER, Vicon ensures compliance while addressing the country’s diverse security needs. The focus on modular, AI-enhanced cameras and easy-to-deploy VMS minimizes installation costs and complexity, enabling seamless integration with existing systems. This positions Vicon as a trusted partner for Indian enterprises seeking cutting-edge, regulation-compliant security solutions. How would you describe the company’s vision and goals for India, and how do they align with the global objectives of Vicon Industries? Vicon’s vision for India focuses on becoming a leader in the security market by prioritizing compliance with critical certifications like BIS, STQC, and ER. This ensures our products meet stringent quality and safety standards, aligning with India’s regulatory environment. A key achievement in this direction is our STQC-approved, Made-in-India VMS, Valerus, tailored specifically to local needs. Our goals also include developing products designed for India’s unique industries and environments, offering targeted security solutions. Embracing ‘Make in India’ initiatives, we aim to support local manufacturing, boost economic growth, and deliver cost-effective, high-quality products. Globally, Vicon is synonymous with advanced security technologies, and we bring the same innovation and reliability to India. By integrating global expertise with local insights, we align our efforts to meet India’s specific demands while upholding Vicon’s international standards. What are the challenges that Vicon encounter in India and how do you overcome them? Vicon faces challenges in India’s dynamic, price-sensitive market, where premium positioning can be a hurdle. However, this also presents an opportunity to showcase the superior value and efficiency of our advanced solutions. To address this, we focus on educating customers about the long-term benefits of high-quality products, emphasizing total cost of ownership over initial expenses. By highlighting the performance, reliability, and innovation our technology offers, we aim to shift the conversation from price to value. Government initiatives promoting cybersecurity compliance further bolster demand for reliable, high-quality solutions. Vicon leverages this momentum by positioning itself as a trusted partner, aligning with quality and compliance standards. Consistent stakeholder engagement helps foster awareness of the critical need for robust security solutions tailored to India’s evolving requirements. STQC is new essential requirement for security industry in India. Can you briefly explain in perspective of your products and business?  One of the key challenges in the Indian security market is adapting to new regulatory requirements such as STQC and ER, which have become essential for the industry. Vicon has embraced these regulations, recognizing their importance in strengthening security and quality standards in India. Our VMS, Valerus, has already received STQC certification, and we have also applied for STQC certification across our camera lineup. This demonstrates our proactive approach to compliance and our commitment to the highest standards We welcome this initiative by the Indian government, as it brings an additional layer of security to the surveillance infrastructure in the country. With our entire portfolio already NDAA-compliant, we see these requirements not as challenges, but as opportunities to highlight the robust security of our products. By staying at the forefront of compliance and quality, Vicon is well-prepared to meet the evolving demands of the Indian security landscape. What other standards and certifications do you have for your products in your pocket and what are their implications? Vicon’s products adhere to several international and industry standards, underscoring our commitment to quality, security and reliability. Our VMS, Valerus, is STQC certified, meeting the stringent requirements set by the Indian government. Additionally, Valerus complies with most ONVIF protocols, ensuring seamless interoperability with a wide range of third-party security systems. Our cameras are NDAA-compliant, a critical standard for ensuring that no restricted components are used, which enhances security for government and regulated industries. They are also UL listed, verifying their adherence to rigorous safety standards, and FCC Class A certified for electronic emissions compliance. Furthermore, our cameras meet CE requirements for European markets, carry IP67 and IK10 ratings for durability (including front glass), and support ONVIF…

ADITYA KHEMKAMD, Aditya Infotech Ltd. Who does not know the name of Aditya Khemka in the security and surveillance industry? An industry stalwart who, after having studied the state of the surveillance industry in many different countries, envisioned the need for security and safety in India. And after prolonged dedication and efforts; he established one of the globally renowned brands in the security arena, that is CP PLUS. ‘Upar Wala Sab Dekh Raha Hai’ – with this deservedly meant tagline, and with ‘Make in Bharat’ as his Vision, he has not only contributed towards but led the security industry a great deal through CP PLUS. SecurityLinkIndia has recently spoken to him, here are some excerpts: Kindly elaborate CP PLUS, and tell us about your journey in the security and technology industry ? In our relentless pursuit of excellence at CP PLUS, we have been revolutionizing the security industry with next-generation safety solutions. By making advanced CCTV cameras affordable and accessible to Indians everywhere, we are spreading dependability like never before. With a steadfast focus on research and development, CP PLUS stands as a beacon of innovation, poised to transform the surveillance landscape. CP PLUS’ journey exemplifies the transformative potential of indigenous innovation and manufacturing excellence in driving growth, empowerment, and progress. As the security and surveillance landscape continues to evolve, CP PLUS remains at the forefront, pioneering cutting-edge solutions and empowering communities to thrive. At the core of CP PLUS lies a commitment to empowering citizens with a sense of security and enhancing their quality of life. Our initiatives underscore our dedication to empowering customers while driving industry-wide progress. By integrating advanced features into our solutions, we are not only safeguarding communities but also ushering in a new era of connectivity and convenience. Through strategic partnerships and a customer-centric approach, CP PLUS is cementing its position as a trusted ally in India’s march towards a safer, smarter future. How do you manage and inspire your team, especially during times of uncertainty? Managing and inspiring a team during uncertain times requires empathy, clarity, and a commitment to innovation. In my experience, it’s crucial to foster an environment where individuals feel supported yet challenged to think creatively. I emphasize transparency, ensuring the team knows both the challenges and opportunities ahead. A strong sense of purpose can guide a team through uncertainty. At CP PLUS, we always stayed anchored to our mission of empowering every individual and organization to achieve more. Clarity of vision inspires confidence. “At the core of CP PLUS lies a commitment to empowering citizens with a sense of security and enhancing their quality of life. Our initiatives underscore our dedication to empowering customers while driving industry-wide progress. By integrating advanced features into our solutions, we are not only safeguarding communities but also ushering in a new era of connectivity and convenience. Through strategic partnerships and a customer-centric approach, CP PLUS is cementing its position as a trusted ally in India’s march towards a safer, smarter future” How would you characterize the security industry in 2024? How was the overall market sentiment? Do you expect growth this year and what were some of the growth drivers? The security industry in 2024 can be described as a landscape of rapid evolution, primarily driven by the integration of cutting-edge technologies like artificial intelligence (AI), machine learning, and cloud-based solutions. The market sentiment has generally been positive, enabled by increasing demand for enhanced surveillance and modern-age solutions across sectors such as smart cities, critical infrastructure, and corporate environments. Growth has been propelled by the convergence of physical and digital security, with businesses and governments recognizing the necessity of staying ahead of evolving threats. Emerging technologies like AI-powered analytics, facial recognition, and intelligent video management systems have allowed the industry to address issues of scalability, real-time threat detection, and streamlined data processing. Additionally, the rise of smart cities and connected homes has led to an explosion in demand for integrated, interconnected surveillance systems that operate seamlessly across various platforms. Alternatively, some industry voices characterize 2024 as a year where cautious optimism prevails. While growth has been steady, geopolitical tensions and supply chain disruptions have created uncertainties. However, even in this context, the overall market sentiment remains resilient, with most players expecting growth to continue, largely fueled by ongoing investments in AI-based surveillance and cybersecurity to safeguard critical infrastructures. STQC is new essential requirement for security industry in India. Can you elaborate in perspective of your products and business? The STQC certification is a hallmark of excellence in IoT and electronic surveillance, designed to ensure that products perform reliably even in the most challenging scenarios. Achieving this certification underscores CP PLUS’ commitment to empowering public and private sectors with robust, reliable, and secure surveillance systems. With ER IoTSCS STQC certification, CP PLUS’ cameras are validated for secure data handling, superior performance in diverse environments, and compliance with stringent national standards – essential attributes for critical and high-demand applications in India. The certification aligns with India’s focus on self-reliance and robust security standards in the technology sector. For CP PLUS, this achievement complements India’s ‘Digital India’ and ‘Make in India’ missions, contributing to a strong framework of domestically produced, high-quality surveillance solutions for critical infrastructure, smart cities, transportation hubs, and beyond. With this certification, CP PLUS’ camera range is poised to support various government-led and private sector initiatives, offering secure, resilient, and intelligent surveillance capabilities. The certification also positions CP PLUS as a trusted partner for organizations that require compliance with national standards for security technology in government, critical infrastructure, and commercial applications. “The security industry in 2024 can be described as a landscape of rapid evolution, primarily driven by the integration of cutting-edge technologies like artificial intelligence (AI), machine learning, and cloud-based solutions. The market sentiment has generally been positive, enabled by increasing demand for enhanced surveillance and modern-age solutions across sectors such as smart cities, critical infrastructure, and corporate environments” Aditya Infotech has diversified product range to cater to diversified verticals of business,…

Mikhail Zharov Business Development Manager, Telefire In an exclusive interview with Mikhail Zharov, the BDM and a Technical Expert at Telefire, we at SecurityLinkIndia explored the company’s unwavering commitment to excellence in fire detection systems and security monitoring, emphasizing Telefire’s innovative solutions that stand shoulder-to-shoulder with renowned global companies, coupled with an impressive delivery record. Can you elaborate on Telefire’s specialization in Fire Detection Systems? Telefire has solidified its position as a leader in the design and manufacture of high-quality, proven, and reliable fire detection systems. With over 40 years of experience, our control panels and detectors, compliant with EN-54 and UL standards, showcase our commitment to providing innovative solutions that match the reliability of global industry leaders. Notably, Telefire’s fire control panels are accessible through cyber-secured cloud-based services, ensuring reliability and accessibility anytime, anywhere. Telefire is known for its Security Monitoring and Control. How does your Israeli background influence this aspect? Telefire’s advanced security system, derives its excellence from its Israeli roots, benefitting from the nation’s renowned expertise in defense technology. With a foundation in Israel’s rigorous security practices, Telefire seamlessly integrates cutting-edge surveillance and threat detection capabilities, offering a proactive and adaptive defense against evolving security challenges. The system’s Israeli background underscores its commitment to providing top-tier security solutions. What advantages does Telefire bring to Security Monitoring and Control? Telefire’s security solutions offer a unified approach, providing an all-in-one system that displays data from safety and operational systems, including fire and security, on a single screen. This level of integration enhances the efficiency of security systems, reducing vulnerability to potential threats. Our open security software also facilitates easy integration with 3rd party equipment for maximum site security, aligning with the reliability expected from global industry leaders. In what sectors can Telefire’s Fire Detection and Security Solutions be applied? Telefire’s versatile system caters to various industries – including high rise buildings, industry, trade & business, public institutions, and security sites. The adaptability of our solutions allows for tailored applications to meet the unique needs of different sectors, ensuring that our products are both innovative and reliable on a global scale. Can you elaborate on Telefire’s advantages in central building security & management? SNIPER, Telefire’s leading solution for security monitoring and control, stands out as a cutting-edge software solution for the intricate management of security and operational efficiency in buildings. Its open architecture enables seamless integration with leading manufacturers’ equipment, making it a forefront solution for sophisticated security and operational management. SNIPER excels in functions such as alerts, notifications, real-time procedures, user permissions, and more, offering a versatile and modular approach to building security. In what ways does SNIPER contribute to the efficiency of security systems? SNIPER’s capabilities extend across various security functions including access control, CCTV, video analytics, intrusion detection, and fire alarm systems. It optimizes maintenance costs, measures efficiency, generates reports, and interfaces with external factors, ensuring a comprehensive and efficient security system. Its vendor-agnostic connectivity allows for maximum flexibility in interfacing with third-party devices, making it a powerful and adaptable choice for security excellence. How does SNIPER’s modular structure adapt to different building types and sizes? SNIPER’s modular structure ensures versatility and adaptability to different building types and sizes. Whether it’s a single-site operation or a multi-site operation across cities or continents, SNIPER’s central dispatching capabilities provide a scalable solution. It caters to low to high human traffic buildings, highly protected facilities, and offers cross-application benefits, making it suitable for a wide range of security requirements. What role does SNIPER play in the optimization of energy consumption and operational efficiency? SNIPER’s integrated software not only enhances security but also optimizes energy consumption and operational efficiency. It uses information from one application to benefit others such as using a smoke detector to generate thermal mapping that reduces AC energy consumption. SNIPER’s self-configuration and modification tools further empower users to customize alarm settings, permissions, and real-time procedures, ensuring a tailored and efficient solution. How does the user-friendly interface of SNIPER enhance operational excellence? SNIPER’s user-friendly interface is engineered for intuitive operational excellence. Navigating the security system becomes effortless, enhancing overall operational experience. This user-centric design ensures that users can manage and monitor the security system seamlessly, contributing to a more efficient and responsive security environment. In summary, the integration of Telefire’s fire detection systems with SNIPER’s Security and BMS solution creates a powerful synergy, offering a comprehensive and innovative approach to safety and security in buildings of various types and sizes. How does Telefire invite collaboration and partnership in the industry? Telefire is actively seeking local partners globally, inviting installers or distributors of fire detection and security systems to join us on our journey towards creating safer and more secure environments. Our commitment to delivering innovative and reliable solutions aligns with the expectations set by global industry leaders, making Telefire a preferred partner in the pursuit of safety and security. What steps are involved in becoming a Telefire partner? Becoming a Telefire partner involves several easy steps. First, explore our value proposition by discovering our wide range of products, including advanced fire detection systems, security monitoring and control solutions, and BMS. Take advantage of our transparent price list to ensure a competitive edge in your market. Next, collaborate on a personalized business plan with our experienced team to penetrate the market and maximize your sales potential. Obtain a demo kit to understand the features and capabilities of Telefire’s products, accelerating the sales process. Finally, solidify our partnership by signing a clear and mutually beneficial agreement. How does Telefire support the professional growth of its partners? At Telefire, we prioritize not just partnership but your success. We provide comprehensive training modules covering sales strategies, effective marketing techniques, and certified technical training for our products. This training is tailored to empower partners throughout their professional growth. We offer ongoing technical support, project assistance, and continuous support for complex technical issues through second-tier support, ensuring the success of partner projects. How does Telefire ensure ongoing support for its partners after they…

Tell us about the 31st Convergence India and the 9th Smart Cities India expo organised by the Exhibitions India Group. Since 1992, Convergence India has heralded the telecom and digital revolutions in India. During this time, it has remained at the forefront of promoting technological advancements in the fields of telecom, satcom, broadcast, wired & wireless technologies, 5G & 6G networks, IT solutions such as Cloud, Big Data and analytics, AI, smart solutions, M2M, mobile & accessories, IoT, embedded tech, blockchain, and FinTech – the entire gamut of digital solutions. The 2024 edition of the expo celebrates what we have achieved thus far to help create a digital infrastructure through digital inclusion to bridge the digital, social and economic divide. It’s also an opportunity to showcase India’s growing popularity as a digital powerhouse and its ability to emerge as a clear leader. The 9th Smart Cities India 2024 expo is a display of India’s emerging modernisation and development landscape by showcasing the integration of transformative technologies with the key pillars of urban development – green buildings, rooftop solar, renewable & clean energy, clean environment, clean water, water conservation, urban mobility, and the use of innovative ICT solutions for optimising resources that make cities smart and sustainable. The two expos offer a comprehensive platform for domestic and overseas players, innovators, technologists and startups from all urban development segments, mobility, and smart & sustainable technologies to unleash the power of physical networking, expand business opportunities, and make new alliances. The expos focus on creating a modern India through landmark initiatives such as ‘Digital India’, ‘Make in India’, ‘Atmanirbhar Bharat’, ‘Startup India’, the ‘Smart Cities Mission’, ‘Swachh Bharat’, ‘Jal Jeevan Mission’, and other associated missions. How is the Smart Cities India expo furthering the cause of the Smart Cities Mission in India? The concept of a Smart city has evolved from merely incorporating technology to becoming futuristic demonstrations of cutting-edge technology. To ease the lives of the citizens, Smart Cities in India have been evolving into large-scale urban expansion projects with technology as an integral part of the ecosystem. This includes providing sustainable housing to the poor, building state-of-the-art smart infrastructure, upgrading essential utilities, pushing for greater green cover, encouraging clean energy and transport, and so much more. The Smart Cities India expo was the first of its kind when it was launched alongside the Smart Cities India Mission with a focus on fulfilling its vision and other associated initiatives. Over the years, the expo has evolved to encompass all aspects of urban development and mobility to create a smart and sustainable ecosystem in our cities. Therefore, the story of the mission and the expo are intertwined. The expo continues to be the game-changer and the leading platform for the technologies and solutions revolutionising India’s urban landscape. It facilitates coordination between governments and technology providers to pool the expertise needed to implement and integrate the latest and innovative technologies for the public good. The expo also provides opportunities for collaboration and partnerships among the private players, including overseas participants, which is perhaps the best way of marking growth. Smart Cities India is an opportunity for players across all segments of urban development, mobility, smart cities and tech applications to interact with each other, expand business opportunities and make new alliances. What should the industry expect from this year’s event? Organised by the Exhibitions India Group and ITPO, the 31st Convergence India and the 9th Smart Cities India expo will be the go-to event for anyone associated with the digital and urban development space. Convergence India will showcase emerging and disruptive technologies and innovations in IoT, AI, design applications, blockchain, Big Data and analytics, Telecom/ Satcom, 5G & 6G networks, E-commerce solutions, Cloud, Embedded Tech, Fintech, and more. Meanwhile, the Smart Cities India expo focuses on the latest technologies and solutions in green buildings, energy, transport, clean environment, etc. It explores their integration into urban development to make cities ‘smart’ and ‘sustainable.’ This year, the expo is bigger and better than ever, with over 1,200 participants from 35 countries, including 250 startups congregating on a common platform to exchange ideas and deliberate on the industry’s future. Up to 50 conference sessions will be organised alongside the three-day event, where senior speakers from various government departments, public sector undertakings, and private players will share experiences and provide input on the challenges faced by various sectors. Over 55,000 visitors will get a chance to interact, explore and make alliances in one of the fastest-growing markets in the world. The expo will also be graced by the presence of Ministers and senior dignitaries from the Government of India, along with industry leaders, Smart City CEOs, city planners, Mayors, Ambassadors and stakeholders from India and around the globe. What will be the key attractions at this year’s event? This year, we will showcase over 1,200 participants from 35 countries. Up to 250 startups will showcase their vision for the future. Up to 50 conference sessions will host speakers from government departments/ministries alongside private players from India and worldwide who will delve into the challenges facing us and chart a course for the future of various sectors. Notably, at this year’s event, we expect to welcome over 55,000 visitors who will get to explore the latest innovations and technology developments on offer today. Key Attractions of the Expo: Country Pavilions from: – Russia – Armenia The international conferencewill have concurrent sessions over three days and focus on the government’s initiatives to develop India into a digital economy. Interesting discussion areas will include AI-driven telecom; India as the next mobile manufacturing hub; a multi-stakeholder approach for circular cities; Indian gaming landscape; multimodal integration and mobility as a service; advances in green hydrogen value chain; metaverse; cyber security in the 6G era, etc. Other significant attractionsinclude experiential zones, global product launches, curated marketing support, business matchmaking, a city leaders’ conclave, and industry awards. CuratedB2B meetings during the show. This value-added service will assist exhibitors in establishing new business engagements and creating…

Ahish P. Dhakan MD & CEO Prama Hikvision India Pvt. Ltd. Hikvision India is one of the leading video security solution providers in India. In addition to the security industry, the company extends its reach to Smart Home Products and Solutions, Industrial Automation, and Robotics to achieve its expansion plan. The endeavour is to provide superior pre-sales and post-sales service through collaboration with local distributors and its allied partners. Driven by the ‘Make-in-India’ vision, the company manufactures a wide range of video security products at its state-of-the-art manufacturing facility near Mumbai. Building on innovation and research and development initiatives, Hikvision India is committed to provide best quality products with agile technical support through its Pan India branches and employees. Recently, SecurityLinkIndia had an opportunity to speak to Ashish P. Dhakan, MD & CEO, Prama Hikvision India Pvt. Ltd. in length, here are some excerpts: Where do you see the security industry is heading in India? We as one of the leading stakeholders in the Indian physical security market are driving the AIoT product innovations and solutions. We are offering myriad solutions based on the top technology trends that are shaping the future of the security industry. These are AI enabled applications, AIoT technology and multi-dimensional perception capabilities. The cloud computing and cloud based security services are experiencing good growth in the Indian security market. Developments and applications of cutting-edge technologies in this ever-evolving industry such as AI, machine perception, and IoT, are breaking boundaries. We have seen security systems become deeply integrated and more comprehensive. It is expanding capabilities to do more intelligent tasks to improve efficiency in security as well as other operational functions. And all this is happening across many different industries and types of organizations. Hikvision India is experiencing a good growth, while metro cities are the key markets for the advanced AIoT technology driven security products. In the meanwhile Tier-II and Tier-III cities are the emerging markets, they hold big potential for the growth and expansion. How do you find the security market today in India, and what are your strategies to stay ahead in competition? Indian security market continues to be the most lucrative market for products and solutions. The market is brimming with huge opportunities as Indian economy is soaring to new heights. The regional supply chain complexities, policy frame work and price sensitivity continue to be some of the challenges. In the Indian scenario the fastest growing verticals are Homeland Security, Banking Financial Services and Insurance (BFSI) and Real Estate. The other key vertical markets like retail, education, transportation, heavy industries, manufacturing and hospitality, are also experiencing growth due to increased demand for security solutions. We continue to bank on customer centric approach and ecosystem partners in the wake of growing competition. What are the key security technology trends that are defining the future of the India security industry? The latest security technology trends are driven by the AIoT technology and diverse applications developed around it. The key trends are as follows: AI applications and open ecosystems We have seen more diversified AI products and applications that help solve intricate problems daily and meet customers’ fragmented needs. AI’s acoustic and textual capabilities are also being explored by the industry, beginning with visual AI. For example, AI-powered audio anomaly detection is being used to detect equipment failures in industrial environments for heightened levels of worker safety. Furthermore, AI technology itself is evolving to the stage of self-learning with training and optimizing itself much faster than supervised learning. All of these require more ecosystems with open technologies, open resources, and even open protocols, for collaborations in the industry. Open technologies, such as container technology and virtualization technology, have significant potential for our industry, which are making hardware products more open. AIoT Trends continue Taking artificial intelligence further, we believe the combination of AI and IoT (AIoT) will continue to be a major trend, reshaping the scope of the security industry. More AIoT solutions have been introduced that will not only provide intelligent protections but also help advance the efficiency of operations in a multitude of industries and organizations. AIoT will create an important path for boosting digital transformation across several industries. This can be done by creating a digital twin, bridging the physical and digital worlds. For example, in industrial park management, virtual sites can be created by applying 3D modeling, using VR and AR technologies to represent and reflect the real ones, empowering them with the dynamic insight to act quickly to make the whole site run smoothly. Visual experiences improve Capturing security imaging with sharp clarity and color around the clock is a core demand for users of video security, but dim light at night has always been the biggest challenge to achieving this. Now, with the development of several new imaging technologies, we are seeing these challenges removed. Bi-spectrum image fusion technology that employs two sensors is being used to combine IR and visible-light imaging to reproduce vivid colors in dim lighting conditions. Artificial Intelligence-based image signal processing (AI-ISP) technology leverages deep-learning algorithms to radically improve visual noise reduction for nighttime image optimization. Multi-dimensional perception capabilities For security applications, perception capabilities are going far beyond visible light, extending out along the electromagnetic spectrum to expand capabilities of perceiving the physical world in new ways. And these multi-dimensional perception capabilities also converge to create innovative solutions that can accomplish a multitude of new operations, such as radar assisted video systems for perimeter protection, integration solutions of video and sonar arrays for traffic management, and alarm systems with a wide range of detectors for smart home applications. Why video security audits are gaining importance in the security industry? Despite all the buzz around AI and IoT, what has not changed over the years in security management is the resilience, discipline, alertness and due diligence, now it is required more than ever despite having the best hardware and software systems. The security managers have a hard task to justify the huge investments incurred in…

Sr. Group Director & Digital Head Informa Markets in India “As part of the world’s leading portfolio of security and fire safety events, IFSEC India is South Asia’s pre-eminent authority on security products and solutions” SecurityLinkIndia (SLI): Please share a brief background of the IFSEC India Expo. Pankaj Jain: Informa Markets in India annually organises IFSEC India (www.ifsec.events/india), South Asia’s largest electronic, industrial and homeland security show, at Pragati Maidan, New Delhi, since 2007. The 16th edition of IFSEC India Expo will be held from 7-9 December 2023 in Hall 5, Pragati Maidan, New Delhi. As part of the world’s leading portfolio of security and fire safety events, IFSEC India is South Asia’s pre-eminent authority on security products and solutions. The parent company to IFSEC India Expo, Informa Markets in India, is the Indian subsidiary of the UK-based and listed, live media company, Informa plc. As an Indian entity, we provide diverse industries in the country with B2B platforms, enabling trade. What are the top three trends you’re seeing in the security sector at present in your region? With the Indian economy growing at a healthy rate, the security challenges to industrial and national infrastructure and assets are growing as well. To alleviate these challenges, the relevance of technological advancements in security products and solutions can’t be emphasised enough. Accordingly, we see tremendous traction in video surveillance products, wherein more intelligent and digitally connected cameras are in vogue, which proactively alert the security officer about any impending threat. Access Control technologies are also becoming more advanced and intelligent with the induction of more intelligent software, biometrics and face recognition features that make it impossible for imposters to penetrate an organisation’s premises. Another key trend is the digitalisation of the entire security infrastructure which marks a major shift from physical monitoring of assets. A vast majority of security products and solutions deployed within organisations are not just interconnected but also talk to each other in real time and therefore help alert the security officer about any security incident taking place anywhere in real time. What’s the biggest challenge security professionals are facing? With growing adoption of technology in the security industry, the security professionals need to upgrade their understanding of technology to keep pace with the times and to aid their professional growth. The physical and digital security lines are blurring fast, and the time is not too far when the role of the CSO will closely reflect that of a CISO. Accordingly, we see a lot of security courses being designed keeping technology in mind. Organisations of repute are increasingly seen to encourage their security professionals to learn new security technologies and visit security expos where a complete demonstration of the latest technologies can be seen in action. How has security technology evolved in the past 5 years? What technology are security professionals most interested in? While the incorporation of technologies such as AI, Deep Learning etc., in the security domain goes back by more than a decade, however, the increased focus on terrorism and cyber security threats have accelerated their adoption as part of security strategies of organisations. Security professionals are increasingly getting interested in knowing about the integration of AI as part of Video Surveillance, Access Control, Perimeter Security, and the like. Similarly, we see biometrics, face recognition, iris recognition, vein pattern recognition etc., getting more advanced and accurate in identifying the right visitor. Such technologies not only make the job of a security officer easier but also help them in focusing on their core requirement, which is ‘zero security incident’ within their organisations. Can you tell us more about what to expect from your show this year? In keeping with its legacy, the 16th edition of IFSEC India Expo will provide a 360-degree utility to security professionals in understanding the latest technologies in industrial, electronic and homeland security. Over 12,000 visitors to the show will witness more than 300 brands from 20+ countries, showcasing more than 700 security products and solutions in video surveillance, biometrics & RFID, access control, AI, IoT, Safe Cities, information security, GPS systems, video analytics, and intelligent building systems. The top global solutions providers such as Premier Plus Partners – CP Plus, Dahua, Hikvision, Prama, Magtech, Realtime, Tiandy, Timewatch, Trueview, ZKTeco and Premier Partners: Bioroles, eSSL, Godrej, Syrotech, Thinkwill, TVT and XYZ Digital and other key partners such as A-1 Fence, BGI Engitech, Beninca, Cohesive, Face IT, Vehant, Lilin, Matrix Comsec, Panasonic Connect, Toshiba, Vintron, Fyber and many more would showcase their latest technologies and provide end-to-end demo of security solutions in action as part of their stalls. SecurityLinkIndia is the Media Partner of the event. As a special attraction we have an exclusive pavilion from UK Defence and Security Exports wherein top security solution providers from the UK will showcase their latest solutions for the South Asian industry. The two-day conference will provide deeper insights on security strategies followed by Indian industry, the adoption of latest technologies as part of security solutions, travel security, information security, security of digital assets, Safe Cities and the ‘Make in India’ mission. The 6th edition of IFSEC India Awards, which will be held at the venue on 7th Dec, will help security professionals across Indian industry to showcase the work done by their teams in implementing the best of technology within their organisations. The expo is supported by industry associations such as AIEA (All India Electronics Association), ASIS (American Society for Industrial Security) New Delhi, Mumbai and Ahmedabad Chapters, CAPSI (Central Association of Private Security Industry), OSAC (Overseas Security Advisory Council) New Delhi and Chennai Chapters, IISSM (International Institute of Security and Safety Management), GACS (Global Association for Corporate Services), Global UAV Federation – India Chapter and Mitkat Advisory. Overall, it’s the biggest opportunity in entire South Asian region to network among the key security stakeholders in government and the private industry, as well as to learn about the latest in security technologies. What new initiatives should we expect to see at IFSEC India Expo…

Dr. Rajiv Mathur What are the challenges you faced in getting OSPAs launched in India? The security industry in India has always been of paramount importance, but in recent times, it has become even more critical due to the increasing focus on the subject. The professionals who work in this industry play a vital role in ensuring the safety and security of people, assets, and information. As a result, there are many awards both in India and globally that recognize and honor the contributions of security professionals and the security organisations. While there are already several prestigious awards in the security industry in India, one award that stands out is the Outstanding Security Performance Awards (OSPAs). These awards are recognized globally and are known for recognizing outstanding performance in the security industry. As someone who has been associated with the security industry for a long time, I first learned about the OSPAs about five years ago from Professor Martin Gill, a renowned expert in the field. I was intrigued by the approach taken by the OSPAs and believed that they could be valuable to the security industry in India. However, bringing the OSPAs to India was not an easy task due to the presence of many other awards in the industry. To address this challenge, I engaged with many industry experts and highlighted the unique value proposi tion that the OSPAs bring to the table. I emphasized how the OSPAs cover all aspects of the security industry, are judged independently, and have relevant and standard criteria that can help raise the bar for the industry in India. After several rounds of discussion and deliberation, we were finally able to bring the OSPAs to India. What do you consider unique about OSPAs? The Outstanding Security Performance Awards (OSPAs) are truly unique in many ways and set a new standard for recognition and excellence in the security industry. Perhaps the most remarkable aspect of OSPAs is that it is the only award that is global, with its reach extending to 18 countries already, and with plans to expand to 29 countries with the upcoming Southeast Asia Awards. This global presence provides a unique opportunity for security professionals and organizations from around the world to compete on a level playing field and be recognized for their outstanding contributions to the industry. One of the most impressive features of OSPAs is its comprehensive coverage of all fields under the security domain. With over 20 categories, OSPAs acknowledge exceptional performances in areas ranging from physical security to logical security, manned guarding, cybersecurity, security training, product development, and much more. It is truly an all-encompassing award that recognizes every aspect of the security industry, making it a coveted and sought-after recognition for professionals across the globe. Prof. Martin Gill Founder, Ospas Next year, 2024 will see a significant development. The design of the OSPAs means that all the categories, and the criteria, and the judging process are exactly the same in every country. So next year the winners of the most of the categories will represent India in the global OSPAs. So an individual or company not only wins the India OSPAs but in so doing will enter the global awards. What an accolade that will be. We do know the very best from India is very good indeed, how good the spotlight on the best in the world will shine on India too. Security technologies are evolving and this offers new opportunities. But we must remember that this is also true of offenders. My own view is that offenders move fast and are quick to spot weaknesses in the latest new security evolution and exploit them ruthlessly. This is why being outstanding is important, offenders are good too (sadly) and they innovate all the time, so just being good at security is nowhere near enough, you have to be outstanding. Moreover, getting things wrong is not trivial. If security is not optimised and is compromised the consequences can be serious, organisations can lose money and reputation for example, in worst case scenarios they have gone out of business. Individuals can be hurt, physically and emotionally, sometimes seriously and sadly fatalities sometimes happen. Having outstanding security is vital and the OSPAs recognise this. Moreover, OSPAs provides a global platform for the security industry, organizations, and professionals to showcase their exceptional performances at the international stage. The OSPAs are truly global awards that will culminate in the World Awards/ International recognition in the year 2024. Winners of each category in every country will compete for the Global Awards, which will be a prestigious event. The best of outstanding security performances of the Indian Security Industry will be discussed, evaluated, recognized, and positively awarded. Who knows, there may even be an OSPAs Global Award coming to India, making it another remarkable achievement for the Indian Security Industry. What is the modus operandi of OSPAs in India? The Outstanding Security Performance Awards (OSPAs) is a unique global award that is conducted in a consistent manner across all the countries where it operates. Currently, OSPAs operates in 18 countries and soon it will be in 29 countries. One of the distinctive features of OSPAs is that it follows the same processes, judging rules, categories, and criteria for nomination and evaluation in every country. It is worth noting that OSPAs prefers to work with a local partner or associate in each country. Once a local partner is identified, OSPAs write to all the security associations in the country to seek their support and nominate their representative as the jury member. The representatives who are finalized are then exposed to the OSPAs code of conduct and judging and evaluation process to ensure consistency across all countries. All the categories, criteria, and evaluation process remain constant in every country, and the nominees are required to fill in their answers. The backend team collates the responses and sends them to all the jury members independently. Each jury member assesses the entries and gives…

Special Interview with Ashish P Dhakan MD & CEO, Prama Hikvision India Pvt. Ltd. We are now out of the unfortunate pandemic phase. How did you manage your business during Covid? It was a very challenging phase, but a great learning experience. We were resilient and agile during the Pre-Pandemic and Post-Pandemic phases that helped us to mitigate risks and overcome the challenges. The company faced the multiple challenges of supply chain disruptions during the pandemic. After a long spell of pandemic impact now we can see that. The surge in demand is spurring the growth of the security industry. It was a great learning experience for all of us to evolve further through the various phases of pandemic challenges and recovery. During this phase we focused on the digital transformation by optimizing our digital assets and apps. It further helped us to enhance our marketing collaterals and ecosystem partners to add value through digital initiatives. What are your aftermath strategies to cope up with the lows occurred during pandemic? We had the requisite resilience and innovative strategies on our side to communicate and engage the target audience in a simple and effective manner. We are following the ‘Make-in-India’ vision and it is a perfect manufacturing roadmap for the future. The key priority for our management leadership at Hikvision India is to keep on innovating and evolving as an organization while navigating through the evolving challenges and opportunities. We have set the strategic priorities of our goals based on capacity, capital and capability. Our focused marketing initiatives are based on the evolving market trends, technology advantages, customer and employee demand for societal impact. The customer expectations are very high, there is an intense pressure to deliver results despite increasing competition, economic uncertainty and upheaval. How do you find the security market today in India, and what are your competitions? The Indian security market is expanding due to a big surge in demand. The competition is on the rise due to various new players joining the fray. The Indian security market is poised for an unprecedented growth due to various factors related to Indian economy, infrastructure development and ongoing projects. We are grateful to our channel partners and end-users for showing extraordinary resilience and impeccable trust. We are also thankful to the security professional community comprising of dealers, distributors, installers, system integrators and consultants. Hikvision India is consistently leading the Indian security market with the largest market share in the segment. We are happy to share the good news that Hikvision India is leading from the front with a long term commitment to ‘Make-in-India’ vision. We promise our ecosystem partners and end-users of consistent customer centric approach, product innovation, excellent quality and agile service support. We are a pure play business to business channel driven company based on growth, mutual trust and long term relationship. We work through partners to empower the network and invest resources to spur growth. Our channel partner network is going through a robust growth and expansion cycle. The channel partners are the real heroes of our success story. The year 2022 saw marked growth in the market for the majority of the Security 50 companies in video surveillance and access control. Hikvision has topped the global security rankings for the seventh year in a row since 2016. The revenue reported by Hikvision for the financial year 2021 exceeded the US$10 billion mark, standing at US $ 10.1 billion, growing 16.9 percent from 2020’s $8.64 billion. What are your latest products and which products are in pipeline to come? Hikvision India has introduced a slew of new products in the Video Security, Access Control, Video Door Phone, Inspection and Alarm Product segments. The significant product launches, included eDVR, ColorVu Pro series PTZ Cameras, 8-K NVRs, MinMoe Iris Recognition Terminal and Hikvision Solar-Powered Security Camera Setup apart from the high-end project oriented product offerings. Hikvision India has introduced the Deepinview Series camera for high –end project marked. These latest product offerings are adding value. Hikvision India offers comprehensive products across the segments of Video Security, Access Control, Intrusion Alarm, Inspection and Perimeter Security. The end customers’ reaffirmed their faith in our innovative Video Security (ColorVu and AcuSense Range of video security cameras) and Access Control (MinMoe Face Recognition Terminals and Video Door Phones). Our Intrusion Alarm and Inspection products (AX Hub, Emergency Call Box and Smart Poll) generated lots of interest among end-users. What are the new emerging trends in security industry and where do you compete? The security industry has continued to shift, adapt, and develop in spite of challenges. Several trends have even accelerated. Beyond traditional ‘physical security’, a host of frontiers like AI, cloud computing, IoT, and cybersecurity are being rapidly pioneered by entities big and small in our industry. By all appearances, the security industry is in a stage of redefining itself. It is moving from mere security and safety protections to encompass a wider scope of activity that will expand safety while also bringing new levels of intelligence and sustainability to communities, companies and societies. Here, Hikvision would like to share some of our ideas and expectations about the key trends that will likely shape the security industry in the future. AI will be everywhere Nowadays, Artificial Intelligence is quite common in the security industry. More customers in the industry have recognized the value of AI, and have found new uses for AI applications in various scenarios. Along with ANPR, automated event alerts, and false alarm reduction, AI technologies are being used for wider applications, like personal protective equipment (PPE) detection, fall detection for the elderly, mine surface detection, and much more. AIoT will digitize and pervade industry verticals With more security cameras and other security devices being connected to the network, the security industry is becoming an important part of an IoT world, enriching its visual capabilities. It’s apparent that the boundaries of the security industry are blurring, going well beyond the physical security arena. Meanwhile the popularization of AI technology…

Pankaj Jain Sr. Group Director & Digital Head, Informa Markets We spoke to Pankaj Jain, Sr. Group Director & Digital Head, Informa Markets in India to understand the new initiatives for IFSEC India Expo, new pavilions and exhibition showcases this year, the IFSEC India Awards and the conference for CSOs to be held in parallel at the venue. The 15th edition of IFSEC India Expo this year promises to be the biggest ever in terms of both technology showcase and end-user participation SecurityLinkIndia: The 15th edition of IFSEC India Expo is scheduled to be held from Dec 1st – 3rd this year at Pragati Maidan, New Delhi. How enthusiastic you are about this edition? Pankaj Jain: The physical expos have returned with a bang this year post the decline in COVID-19 infections globally. This is the trend with international shows as well and this is what we have experienced in our previously concluded shows across industry verticals organised this year. IFSEC India in the last 14 editions has majorly been held at Pragati Maidan and last year we organized it in the swanky new Hall 5. This year for the 15th edition we are once again pleased to be back in Hall 5 which provides all new, modern facilities and easy access for both exhibitors and visitors. There is a renewed enthusiasm among all stake holders to come together in big numbers and we are making all arrangements for their confluence at the venue. Some of the big brands that have confirmed their participation till date include Prama, Hikvision, ZKTeco, Godrej, Matrix Comsec, TVT, Mantra, Globus Infocom, MARKON, TimeWatch and TrueView. I have no doubt that this 15th edition of IFSEC India Expo is going to be the biggest ever security expo in the entire South Asian region. SLI: What new initiatives should we expect at IFSEC India Expo 2022? PJ: Each year IFSEC India showcases cutting edge products and solutions such as CCTVs, video surveillance, biometrics & RFID, access control, AI, IoT, Safe Cities, information security, GPS systems, video analytics, and intelligent building systems. While we continue to exhibit these solutions in ever greater numbers, there is growing interest among the Commercial Security professionals about Drones and UAVs, so we will have special focus and attractive packages for the Drones and UAVs community. Home and Building Automation is another segment which has gained increasing interest among urban dwellers and architects as well as in the commercial space, where some of these technologies are being used for Building Management Systems. We welcome these communities to be part of the biggest security congregation and experience the best in the world of technology. Also, we would organize a hosted buyer program for CSOs as part of the IFSEC India Expo. This would enable a direct contact between the key vendors of security solutions and CSOs of very large organisations to help each other understand the security challenges and solutions available to mitigate those better. SLI: What makes IFSEC India the No. 1 security show held in the South Asian region? PJ: Being part of the IFSEC Global portfolio which includes shows such IFSEC International UK, FIREX International, IFSEC Philippines, IFSEC Bangladesh, IFSEC South-East Asia and SECON; IFSEC India not only draws on the expertise of these blockbuster security shows from across the globe but also builds on its connects with all key stakeholders and experts within the global security community. On the regional front, IFSEC India over the last 14 years has brought the community together through roadshows, hosted programs and conferences in India, Sri Lanka, and Bangladesh. On the digital front, IFSEC eConnect, the fortnightly newsletter has in the past five years brought the community together through interviews with brand owners, key influencers and CSOs. The newsletter also highlights the latest product launches & Industry news. SLI: Tell us about the IFSEC India Awards which are back this year after a COVID-19 induced hiatus of two years. PJ: IFSEC India Awards is a unique initiative intended to recognize industry end-users who implement path-breaking security solutions across various industry verticals. This year, in the fifth edition of the Awards, we will be soliciting nominations from Security Heads, entrepreneurs & companies who have continuously helped build awareness around security solutions, implemented new ideas, and created a robust security system for their organisations. IFSEC India Awards provides them an industry-acclaimed platform to showcase their finesse in the implementation of best security practices. To give you an idea of the scale of the awards, we received 219 nominations in the last edition in 2019 and aim to surpass this number for this year’s awards. The pre-jury advisory meet to deliberate on the various categories has already been held virtually on 25th July wherein valuable inputs were assimilated from key influencers and veterans in the security fraternity. The final jury meet to select the winners will be held during the month of November. Ernst & Young (E&Y) are once again the process advisors for these awards and the winners will be announced at a glittering ceremony on 1st December 2022 at the Hotel Lalit in New Delhi. To increase our outreach, we are also going to telecast the ceremony on CNBC-TV18. SLI: IFSEC India Expo also has a colocated conference that witnesses participation from CSOs from across industry verticals in large numbers each year. What value the security fraternity can draw from their deliberations? PJ: The world is increasingly moving towards an era of Artificial Intelligence and Machine Learning in security and surveillance systems. Deep Learning takes it a step further with by enabling even more powerful analytics to recognise suspicious activity without much human supervision. So, as ICT gets tightly embedded into security and surveillance systems, the conference dwells on the new-age security challenges faced by large organisations, the changing role of the CSO in light of technological advances, the need for CSOs to keep themselves abreast with the latest technology, as well as case studies that showcase the benefits they are drawing through…

Harsh Wardhan Chief Executive Officer, CSC India SecurityLinkIndia (SLI): Kindly explain the entity called Contemporary Services Corporation (CSC) USA (World). CSC was established in 1967 in Los Angeles, CA by Damon Zumwalt. CSC is the global leader in Crowd Management, has 55 years of service, 200+ cities served, 48+ branches nationwide, 25000+ events annually, 200+ cities served, and millions of patrons served annually. CSC provides services to 150+ stadiums, amphitheaters, arenas, over 120 universities, and high schools. Competent professionals are on hand to mitigate and resolve any possible problem. 50+ convention centers and numerous clients with the MLB, MLS, NBA, NFL, NHL, and NASCAR. SLI: What does CSC deal in – manpower, technology, or both? Kindly elaborate CSC has more than 60,000 active and trained team members nationally. CSC provides crowd management, and related services to more than 190 stadiums, amphitheaters, and arenas, including 110+ universities and scholastic institutions, 50+ convention centers, 10 NFL teams, 6 MLB teams, 4 NBA teams, 7 MLS teams, and 6 NHL teams. CSC is dealing with both manpower and technology. SLI: CSC is known as one of the leaders in Crowd Management. What else products and services do CSC predominantly provide? What is its specialty? CSC has also delivered crowd management services for all types of sporting and entertainment events, including 31 Super Bowls, 4 MLB All-Star Games, 8 World Series, 9 NCAA Men’s Final Four, 5 annual College Bowl Games, 5 Presidential Inaugurations, 4 Papal visits, 7 NBA Finals, 10 Olympic Games, 2 FIFA World Cups so far, and the list continues to grow. SLI: What makes CSC different from any other else? How does it stand out? By establishing a suitable crowd management strategy and comprehending the situation threats be effectively controlled, and losses reduced. This can only be accomplished by specialized organizations like CSC who have the expertise in providing the full spectrum of crowd management services topped with a world-class experience. It involves incorporating flexibility, utilizing the latest technology that’s proven to be effective. CSC has many X-factors, but professionalism of trained officials with effective measures stands out the most. SLI: Give a brief of CSC India. How has CSC India been formed? Crowd Management is the need of the hour in India, and there are not many professional services available in the country right now. Thereby, CSC stepped in to form a base in India too. Our goal is to live up to the standards and original vision of CSC USA, using a futuristic approach to extend its roots in pan-India. India is a country where religious and political gatherings take place frequently; events, concerts, election rallies, festivals, sporting events like IPL have become very entertaining; hence, crowd control and management becomes essential in such a diversified society. SLI: What are the objectives of CSC India? Public Safety in India can obtain better world recognition if crowd management systems get reformed and go hi-tech. India is the second most populated country in the world, soon to be on top of the charts. Crowd management in a country like India becomes even more important to avoid any stampede-like situations during big or small events. Our objective is to continue striving for excellence, to raise our standards and ensure that we are delivering every client with the best possible service. SLI: What is the modus operandi of CSC India in terms of completing a project – Government or private? Our team will include ushers, safety supervisor, crowd marshals and trained officials to look after the project. For the events like IPL where large gatherings take place, we will also ensure the crowd’s safety by adding doctors to avoid any medical emergencies. Our team will be connected through hi-tech tools to communicate with each other and maintain decorum at the venue. “CSC is coming to India, which I am really excited about. CSC has been operating in North America for the past 54 years, delivering services in a variety of fields. Initially, we want to cover all of India’s major cities and have more than 20,000 employees in less than three years, organically or inorganically, as the finest service provider in the market, and we’ll start operating from our Gurgaon headquarters in January 2022” Dr. Abraham Kumar Vice Chairman and Managing Director of CSC India, based in the United States Checking of restricted objects, explosives for the safety of the people are also taken care of. We will be ensuring fire-control systems, and announcement systems (if necessary) can also be integrated to avoid panic. CSC’s Quick Response Team will be fully trained and equipped for damage control in real-time. Covid safety measures will be included as per the guidelines, individual safety, coordination with the ambulances, fire brigades, police authorities, ticketing system, and efficient strategies will be incorporated into the plan based on the number of people and the crowd’s profile. “I thought of having professional abilities to manage crowd in India therefore I discussed the possibility of bringing CSC expertise to India with Dr Abraham Kumar and Damon Zumwalt, Chairman of CSC, USA. They are Leaders in crowd management. They agreed and formed CSC India Pvt Limited. We must plan crowd management to save lives. The launching of crowd management services in India by CSC is going to be a game changer in the manner we are handling our large public, religious and sports events. We must learn lessons from festivals and political event tragedies and make professionally devised systems and protocols to ensure public safety and security. Let people enjoy sporting events and religious congregations without any fear of unforeseen accidents. Crowd management is a collaborative outcome of risks analysis and security professionalism. The venue organizers and event personnel jointly anticipate potential problems and prevent emergencies. Crowd management will allow safe movement and enjoyment of attendees within a confined area where crowd control is defined to manage a crisis after crowds become rowdy or emergencies arise. It includes methods used to prevent injury when participating public have reached safe behavior…