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Guarding the Future : Transforming Private Security Through Technology

Insights from Brig Mayank Awasthi
MD (North & East) – Peregrine Guarding

Brig Mayank Awasthi (BMA): Over the next five years, India’s private security industry will move decisively toward a tech-enabled, data-driven, and outcome- oriented model. Traditional guarding will continue Transforming Private Security Through Technology Guarding the Future: to be important, but technology – AI-driven monitoring, predictive analytics, IoT-enabled devices, incident-reporting apps, and integrated command centres – will fundamentally transform how risk is detected and managed.

Clients are increasingly seeking real-time insights, not just manpower deployment. As a result, the industry will shift from reactive security to a predictive and preventive framework, supported by trained personnel who can manage both physical and digital threats. The role of frontline guards will expand, supported by modern tools that enhance efficiency and response time. In summary, India’s private security industry is on track for robust expansion, propelled by the convergence of technology, changing risk landscapes, and evolving client expectations, with AI, advanced surveillance, and cybersecurity at the heart of the sector’s transformation over the next five years.

BMA: Peregrine Guarding has been steadily integrating modern technology across its operations to enhance performance and client confidence. From real-time reporting and digital incident management to GPS-enabled patrolling and AI-supported surveillance, every layer of our service delivery now includes a technology backbone. These tools provide better visibility into daily operations, ensure adherence to SOPs, and allow faster response to security events. Our training, supervision, and field operations are all aligned with these digital upgrades, ensuring that technology and manpower work together seamlessly to elevate the overall service quality.

BMA: At Peregrine, we believe that our guards are our biggest strength, and we invest heavily in their continuous development. The company follows a structured approach to training that includes technical skills, soft skills, emergency readiness, and service behaviour, ensuring that every individual is equipped to handle the complexities of modern-day security roles. We also focus on career progression by offering clear growth pathways, regular assessments, and opportunities to move into supervisory and specialised positions. Alongside this, our welfare programs and recognition systems help maintain high motivation, strong morale, and long-term engagement across our workforce.

BMA: Peregrine Guarding’s long-standing leadership stems from a consistent focus on operational discipline, people-first practices, customer-centricity, and technology integration. Over the years, we have built strong systems, high training standards, and a culture of continuous improvement that ensures uncompromised service quality. Our ability to evolve with industry needs, adopt modern tools early, and understand client expectations deeply has allowed us to stay relevant, reliable, and ahead of the curve for almost thirty years.

BMA: The next phase of our growth will be driven by advanced, tech-led security models and deeper penetration into high-growth sectors such as data centres, logistics, critical infrastructure, and large enterprise environments. In India, we are expanding our reach in both metro and emerging markets to support the rising demand for organised and technology-backed security solutions. Internationally, our focus is on strengthening our presence in geographies where there is a clear shift toward professionalised security services. Across all regions, we aim to deliver consistent, scalable, and future-ready solutions that reflect global standards.

BMA: Strengthening the private security industry will require greater standardisation and regulatory alignment across states. Uniform implementation of PSARA, wider adoption of certified training programs, and incentives for digital transformation can significantly improve the quality of services delivered. At a broader level, closer collaboration between law enforcement agencies and private security firms will help create a more cohesive security environment. With these reforms, the industry can become more accountable, transparent, and future-ready, supporting India’s growing need for professional and scalable security solutions.



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