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9th Edition of Secutech India to be Held in April 2022

In view of the impact of the second wave of Covid-19 on the industry, the situation to conduct the show in September remains uncertain. With an aim to ensure planning certainty for the event, the organisers have decided to take the pre-emptive decision to postpone Secutech India, originally slated from 16-18 September 2021. A joint statement issued by Messe Frankfurt Trade Fairs India Pvt Ltd and ABEC Exhibitions and Conferences Pvt Ltd stated, “We are glad to have the support from the industry and our exhibitors whose interests are at the centre of this decision. It is important that the event re-unites the industry and serves its objective of meaningful business encounters. In order to achieve this, exhibitors require adequate planning flexibility to present their brand and products to the trade visitors and buyers. We are committed to delivering a high-quality event and enabling crucial business learning for the sector.” With a comprehensive safety concept strongly aligned with government guidelines, India’s leading security business event – Secutech India, will open its doors to the industry in April 2022. Through a combination of focused exhibit zones targeting priority sectors such as smart cities, smart homes, integrated building management system (IBMS), banking, and fire & safety segments, the 2022 edition of Secutech India aims to draw attention to innovations in touchless access points, facial recognition, behavioural biometric access, temperature detection & monitoring, systems, queue management systems, electronic toll collection systems, cloud computing, systems, Li-Fi among others. Global Digital Security Forum 2021: New dates to be announced soon The pandemic has changed the dynamics of both physical and digital security across the globe, augmenting new technology introductions and demand for contactless mobility, remote surveillance, and track-and-trace technologies. Amid settling in the new normal and getting business back on track smoothly, prioritising security solutions has become a need-of-the-hour for residential, commercial and public infrastructure. In a bid to secure and ensure future-ready resilience of the corporate sector, highlight security developments and continue business learning, Global Digital Security Forum (GDSF) will take place this year with a new schedule. Messe Frankfurt India has confirmed that while the agenda is set, the new dates will be announced after consultations with the conference advisory panel and industry stakeholders, when the industry can come together once again. Safety and security are increasingly important basic needs, and therefore, stand for a growing global market. With twelve trade fairs, congresses and forums around the world, Messe Frankfurt brings together demand and supply worldwide with progressive, connected products, applications and services focusing on commercial security and the protection of buildings, spaces and people. The safety, security & fire business cluster offers access to the dynamic markets of the Arabian Peninsula, Asia, Europe and South America.  

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HID Global Adds Cloud-Based Multi-Factor Authentication to its WorkforceID Unified Identity and Access Management Platform

HID Global, a worldwide player in trusted identity solutions, recently announced the general availability of WorkforceID™ Authentication solution, the latest addition to its cloud platform for creating a seamless, effortless experience for issuing, managing and using identity credentials in physical and digital workplaces. WorkforceID Authentication builds upon HID’s proven and widely deployed multi-factor authentication platform for consumer applications including online and mobile banking. It joins a growing suite of employee ID badging, visitor management and other trusted workforce identity solutions. “A person’s identity has become the new security perimeter in a hybrid workplace that now extends from home to the office and everywhere in between,” said Julian Lovelock, VP Global Business Segment, IAM, with HID Global, “The addition of multi-factor authentication to the HID WorkforceID platform advances our vision of a unified and flexible approach to identity and access management for an organization’s employees, partners and contractors. This is the next step in providing a suite of applications that manage digital and physical identity credentials through one convenient cloud platform.” Pivotal in HID’s overall multi-factor authentication portfolio, the HID® WorkforceID Authentication solution enables organizations to extend a streamlined, simple and secure login experience to every user and application throughout today’s diverse and dynamic enterprise environment. It easily integrates with Microsoft’s on-premise Active Directory (AD) or cloud-based Azure AD. This platform is positioned within the environment to enable: Simplified deployment and administration: Easy integration with cloud-based, on-premise, or hybrid legacy applications, as well as existing enterprise technology including virtual private networks (VPNs) for remote login. Multiple authentication factors: HID® ActivID™ one time password tokens and security keys, smart cards, and the HID® Approve™ mobile app that enables users to authenticate to applications and deny fraudulent login attempts via their phone. Standards-based security: ISO 27001 standards, SOC2-certified, and EU GDPR-compliant. Intuitive user experience: Featuring self-service tasks for setting up authentication methods. The WorkforceID Authentication solution extends HID’s broader authentication ecosystem that includes its comprehensive credential offering and WorkforceID digital credential manager for easily managing workforce authenticators used for both physical and digital access. HID Global was recently recognized as the overall top challenger in the KuppingerCole Leadership Compass for Enterprise Authentication Solutions report and included as a market leader in its market leadership category. The report noted that “HID Global has been a strong player in government and enterprise workforce IAM for years. The company’s inclusion of identity vetting and credentialing services is a valuable differentiating factor in their solution.”  

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How AI Could Alert Firefighters of Imminent Danger

Firefighting is a race against time. Exactly how much time? For firefighters, that part is often unclear. Building fires can turn from bad to deadly in an instant, and the warning signs are frequently difficult to discern amid the mayhem of an inferno. Seeking to remove this major blind spot, researchers at the National Institute of Standards and Technology (NIST) have developed P-Flash, or the Prediction Model for Flashover. The artificial-intelligence-powered tool was designed to predict and warn of a deadly phenomenon in burning buildings known as flashover, when flammable materials in a room ignite almost simultaneously, producing a blaze only limited in size by available oxygen. The tool’s predictions are based on temperature data from a building’s heat detectors, and remarkably, it is designed to operate even after heat detectors begin to fail, making do with the remaining devices. The team tested P-Flash’s ability to predict imminent flashovers in over a thousand simulated fires and more than a dozen real-world fires. Research, just published in the Proceedings of the AAAI Conference on Artificial Intelligence, suggests the model shows promise in anticipating simulated flashovers and shows how real-world data helped the researchers identify an unmodeled physical phenomenon that if addressed could improve the tool’s forecasting in actual fires. With further development, P-Flash could enhance the ability of firefighters to hone their real-time tactics, helping them save building occupants as well as themselves. Flashovers are so dangerous in part because it’s challenging to see them coming. There are indicators to watch such as increasingly intense heat or flames rolling across the ceiling. However, these signs can be easy to miss in many situations such as when a firefighter is searching for trapped victims with heavy equipment in tow and smoke obscuring the view. And from the outside, as firefighters approach a scene, the conditions inside are even less clear. “I don’t think the fire service has many tools technology-wise that predict flashover at the scene,” said NIST researcher Christopher Brown, who also serves as a volunteer firefighter, “Our biggest tool is just observation, and that can be very deceiving. Things look one way on the outside, and when you get inside, it could be quite different.” Computer models that predict flashover based on temperature are not entirely new, but until now, they have relied on constant streams of temperature data, which are obtainable in a lab but not guaranteed during a real fire. Heat detectors, which are commonly installed in commercial buildings and can be used in homes alongside smoke alarms, are for the most part expected to operate only at temperatures up to 150 degrees Celsius (302 degrees Fahrenheit), far below the 600 degrees Celsius (1,100 degrees Fahrenheit) at which a flashover typically begins to occur. To bridge the gap created by lost data, NIST researchers applied a form of artificial intelligence known as machine learning. “You lose the data, but you’ve got the trend up to where the heat detector fails, and you’ve got other detectors. With machine learning, you could use that data as a jumping-off point to extrapolate whether flashover is going to occur or already occurred,” said NIST Chemical Engineer Thomas Cleary, a Co-author of the study. Machine-learning algorithms uncover patterns in large datasets and build models based on their findings. These models can be useful for predicting certain outcomes such as how much time will pass before a room is engulfed in flames. To build P-Flash, the authors fed their algorithm temperature data from heat detectors in a burning three-bedroom, one-story ranch-style home – the most common type of home in a majority of states. This building was of a digital rather than brick-and mortar variety, however. “Because machine learning algorithms require great quantities of data, and conducting hundreds of large-scale fire tests was not feasible, the team burned this virtual building repeatedly using NIST’s Consolidated Model of Fire and Smoke Transport, or CFAST, a fire modeling program validated by real fire experiments,” Cleary said. The authors ran 5,041 simulations, with slight but critical variations between each. Different pieces of furniture throughout the house ignited with every run. Windows and bedroom doors were randomly configured to be open or closed. And the front door, which always started closed, opened up at some point to represent evacuating occupants. Heat detectors placed in the rooms produced temperature data until they were inevitably disabled by the intense heat. To learn about P-Flash’s ability to predict flashovers after heat detectors fail, the researchers split up the simulated temperature recordings, allowing the algorithm to learn from a set of 4,033 while keeping the others out of sight. Once P-Flash had wrapped up a study session, the team quizzed it on a set of 504 simulations, fine-tuned the model based on its grade and repeated the process. After attaining a desired performance, the researchers put P-Flash up against a final set of 504. The researchers found that the model correctly predicted flashovers one minute beforehand for about 86% of the simulated fires. Another important aspect of P-Flash’s performance was that even when it missed the mark, it mostly did so by producing false positives – predictions that an event would happen earlier than it actually did – which is better than the alternative of giving firefighters a false sense of security. “You always want to be on the safe side. Even though we can accept a small number of false positives, our model development places a premium on minimizing or, better yet, eliminating false negatives,” said NIST Mechanical Engineer and Corresponding Author Wai Cheong Tam. The initial tests were promising, but the team had not grown complacent. “One very important question remained, which was, can our model be trusted if we only train our model using synthetic data,” Tam said. Luckily, the researchers came across an opportunity to find answers in real-world data produced by Underwriters Laboratories (UL) in a recent study funded by the National Institute of Justice. UL had carried out 13 experiments in a ranch-style home matching…

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NIST Will Conduct Technical Investigation Into the Collapse of the Champlain Towers South Condominium

The U.S. Department of Commerce’s National Institute of Standards and Technology (NIST) recently announced that it would launch a full technical investigation into what caused the partial collapse of the Champlain Towers South Condominium in Surfside, Florida, on June 24, 2021. “This is an unspeakable tragedy, and like all NIST investigations, we will conduct a fact-finding study to prevent tragedies like this in the future,” said James Olthoff, who is currently performing the duties of the Undersecretary of Commerce for standards and technology and NIST Director, “We intend to undertake a thorough technical investigation into what caused the collapse, to ultimately make recommendations that would make our buildings safer and keep something like this from happening again. This effort will take time, but we will work on this as long as necessary.” The NIST investigation will not interfere with the ongoing search-and-rescue operations. NIST has been working with other government officials at the scene of the collapse, and the agency will continue to cooperate with all ongoing local, state and federal investigations. NIST investigators will only enter the actual site of the collapse after it is deemed safe for them to do so. On June 30, 2021, the U.S. Department of Commerce’s National Institute of Standards and Technology (NIST) announced it would launch a full technical investigation into what caused the partial collapse of the Champlain Towers South Condominium in Surfside, Florida, on June 24. There are millions of high-rise condominium units in Florida alone, many of them near the ocean or aging. While a NIST investigation is intended to identify the cause of the Champlain Towers South collapse, it could also uncover potential issues for other similar buildings nearby and throughout the nation. Passed by Congress in 2002, the National Construction Safety Teams (NCST) Act authorizes the NIST director to deploy expert teams after the failure of a building that resulted in substantial loss of life or posed significant potential for doing so. These investigations ultimately aim to improve the safety and structural integrity of buildings in the United States. Leading up to this decision, a preliminary NIST team spent several days in Surfside, Florida, to determine if the event met the criteria for a full investigation under the NCST Act. The team found that the collapse met necessary criteria to invoke the act. It was a major building failure at significantly less than its design basis, during construction, or while in active use. In addition, NIST determined that a fact-finding investigation of the building performance and emergency response and evacuation procedures will likely result in significant and new knowledge or building code revision recommendations needed to reduce or mitigate public risk and economic losses from future building failures. The NIST team will: establish the likely technical cause or causes of the building failure; recommend, as necessary, specific improvements to building standards, codes and practices; and recommend any research and other appropriate actions needed to improve the structural safety of buildings. NIST does not publish or set standards and does not have a regulatory role in building or construction. The team will include NIST staff members and non-NIST experts. Team members will collect and study information and material from the collapse to understand how the building was designed, constructed, modified and maintained. They also will examine samples of the building materials and the local soil conditions and any other potential contributing factors. The effort does not have a set timeline and is expected to take years to complete. The team will provide regular updates on its progress to the National Construction Safety Team Advisory Committee at its regular meetings, which are open to the public. NIST encourages the public to submit any information, including video or photos, that might help the investigation via a data portal that the agency has set up. Why NIST? NIST is a federal research laboratory with extensive expertise in engineering and many other technical areas. NIST staff members work with experts in industry, academia and government to support the development of model building codes. The National Construction Safety Teams (NCST) Act of 2002 authorizes NIST to conduct technical investigations of building failures, issue reports and make recommendations to improve building codes and standards. The NCST Act provides NIST the ability to collect and preserve evidence from the site of a failure and/ or disaster, issue subpoenas and hold hearings. NIST’s investigative authorities are secondary to criminal or terrorist investigations. NIST was established in 1901, and one of its first contributions to disaster resilience happened after the Great Baltimore Fire of 1904, when much of the city was destroyed. NIST’s work helped usher in code improvements that were designed to ensure that fire hoses had compatible couplings with all hydrants, so that firefighters from different companies could work together more easily to extinguish large fires. Since then, NIST has investigated many failures and disasters, including the World Trade Center collapses and Pentagon attack on 9/11, as well as many hurricanes, tornadoes and earthquakes around the world. Most recently, NIST has sent preliminary teams to the Gulf area in 2017 for Hurricanes Harvey, Irma and Maria; to Paradise, California, after the 2018 Camp Fire, which led to an ongoing study; and now to Surfside, Florida, for the Champlain Towers South Condominium collapse. This will be the fifth investigation NIST has conducted using the NCST Act authorities. The prior four were – the World Trade Center disaster, with final reports published in 2005 (WTC 1 and 2) and 2008 (WTC 7); the 2003 Station nightclub fire, with a final report published in 2005; the 2011 Joplin tornado investigation, with a report published in 2014; and the Hurricane Maria investigation, which is ongoing (see the recently published interim report). The completed investigations have led to changes in building codes, standards, engineering practices, emergency response and emergency communications standards and practices. NIST promotes U.S. innovation and industrial competitiveness by advancing measurement science, standards and technology in ways that enhance economic security and improve our quality of life.  

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Catching Waste Fires before They Happen

Waste fires – in other words fires that occur in the waste dumping facility or recycling plants – is a very serious global issue. Countries all over the world are suffering from more than one fire per day in the waste and recycling industry. This causes risk of injury to employees, damage to sites and machinery, and damage to reputation. And that’s even before you consider the potential environmental impact. There’s more irony here too – one of the biggest risks for fire at a waste dumping facility is damaged lithium-ion batteries. These batteries are rechargeable and thus designed to be more sustainable! What causes waste fires? As the human race creates more and more waste, recycling has become crucial in the fight for sustainability. Numerous recycling plants are built to deal with all kinds of materials, turning them into something useable again. Many of these materials are combustible – paper and cardboard, for example. The materials are also compressed together in order to save space. A dry, hot spell of weather can also add a rise in heat within this pile. All these conditions combine to make a potentially combustible situation – all that is needed is a spark. This is an example of what’s known in the industry as ‘scalding.’ Heat can build up unchecked in places that cannot be seen or monitored in traditional ways, in the middle of a waste pile, for example. There’s also no smoke to be seen here, since it’s shielded by outer layers of the waste. Danger can come from various places – but increasingly the culprit is rechargeable batteries. In fact, according to a recent WEEE report1 , most severe fires caused by batteries in the last four years caused damage costing an average of €1.3 million. The lithium-ion technology in these batteries works by using different chemicals in separate cells. The ‘walls’ of these cells are quite thin, to make the battery lightweight. When damaged, these can be punctured, or short-circuited combining the separated elements and causing either a build-up of heat, leading to a fire, or even an explosion. Tackling waste fires Traditional methods of tackling the problem are based on reacting quickly to a waste fire once it breaks out. Fire alarms and sprinkler systems are used, and a ‘hotline’ to the local fire services could be prudent. Sites also use sirens and lights to warn people of the danger. However, these measures all come into effect once a fire has started. Technology can now be used to tackle the issue before it happens. In other words, to detect the build-up of heat before the spark has ignited the fire. It succeeds in managing the risks of harm to employees or visitors to the site. It’s also good for the budget – reducing the costs and work to repair any fire damage. Enter Hikvision Thermal cameras are used to monitor temperatures both inside and outside of a plant. These cameras can be configured to raise an alarm when a predefined temperature is monitored, and then again when a higher one is reached. The first temperature limit is for a ‘pre-alarm,’ which will have the camera send a signal once the temperature is higher than normal. The second limit should be configured at a critical temperature, so that it’s clear that immediate action is necessary once it’s heard. Both alarms can be verified by employees monitoring the situation, both on and off-site, using a bi-spectrum camera. This provides live images alongside the thermal ones, giving more context to the issue. Then, armed with verified situational information, appropriate persons can take action to prevent, or put out, any waste fires. This could be one of the employees present on the site, or via a remote monitoring service. Using HikCentral video management software, images can also be sent to managers remotely. They are able to see what’s happening via tablet or mobile, wherever they are. The solution uses smart algorithms to ensure that hot spots caused by sunlight, or cars moving through the site, do not cause false alarms. It can also be seamlessly connected to other fire repressing systems, like sprinklers or automated fire doors. The world of sustainability moves on. In a world where a battery designed to be sustainable can actually cause problems when recycled, looking at the complete picture seems crucial. As is the ability to tackle problems before they happen. Using technology, recycling plants can identify potential fires before they happen. So even if the materials going through a waste site are potential fire risks, these can be effectively managed. It’s a classic example of prevention being better than cure – more relevant than ever to waste fires.  

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2021 State of Operational Technology and Cybersecurity Report

Rajesh Maurya Regional Vice President, India & SAARC, Fortinet The 2021 State of Operational Technology and Cybersecurity Report from Fortinet finds that operational technology (OT) leaders continue to face cybersecurity challenges, some of which were exacerbated by the shift to work from home due to the pandemic. The pandemic also accelerated IT-OT network convergence for most organizations, which correlates to other CEO reports that indicate that pandemic-related changes have accelerated digital transformation, putting organizations years ahead of where they would have expected to be at this point. Many organizations had to increase their technology budgets to accommodate the move to remote work. And as a result of the many changes brought about by the pandemic, many OT leaders are looking for new ways to streamline processes and reduce costs. As noted in the 2020 report, the momentum for OT-IT network convergence was already happening pre-pandemic, but the effects of the pandemic accelerated digital transformation and increased the need for connectivity. Employees were required to work from home and OEMs and system integrators were hampered by their inability to travel to service equipment. Getting on-site became much more difficult, so the pandemic clearly increased the need for third-party secure remote access. Overcoming these challenges increased both costs and risks. In 2021, we saw a change in respondents away from manager of manufacturing to more VP and director level. The responsibility for OT is shifting away from VP or Director of network engineering to CISOs and CIOs. Additionally, there were more security operations centers (SOCs) and significantly more network operations centers (NOCs) in place in 2021 than the prior year. As we have in previous years, we also compared the practices of respondents who had seen zero intrusions in the past year with those who had 10 or more intrusions. We again found that ‘top-tier’ OT leaders were significantly more likely to adhere to a number of best practices, including: Leveraging orchestration and automation and using predictive behavior. Tracking and reporting the financial implications of cybersecurity to the business. Reporting compliance with industry regulations and scheduled security assessments. Adhering to cybersecurity best practices helped top-tier OT organizations better withstand the technology changes, threats, and vulnerabilities that occurred during the pandemic. METHODOLOGY FOR THIS STUDY This year’s State of Operational Technology and Cybersecurity Report is based on a survey conducted from February 24 to March 1, 2021. The questions mirrored those asked in similar surveys in 2019 and 2020. Respondents work at companies involved in four industries: manufacturing, energy and utilities, healthcare, and transportation. All are responsible for some aspect of manufacturing or plant operations and occupied job grades ranging from manager to vice president. This study utilizes data from the survey to paint a picture of how operations professionals interact with cybersecurity in their daily work. The analysis looks at this year’s data and compares it with results from prior years and identifies several overarching insights about the state of the industry. We then delve more deeply into the data, identifying best practices more commonly used by ‘top tier’ organizations – those who have experienced 0 intrusions in the past 12 months versus those that have seen more than 10 attacks in the same period. INTRODUCTION The operational technology (OT) market is expected to continue to grow through 2027 at a CAGR of 6.40%, which is no surprise because OT makes it possible for the world’s factories, energy production and transmission facilities, transportation networks, and utilities to function. To boost operational efficiency and profitability, many OT companies have been integrating OT infrastructure such as supervisory control and data acquisition (SCADA) systems with IT networks. Competitive pressures are driving an urgency to reduce costs and increase efficiencies in a variety of ways such as: Utilizing digital twins to reduce risks supporting asset performance management (APM). Increasing overall equipment effectiveness (OEE) to drive increased manufacturing yield. Shifting from calendar-based to condition-based maintenance to minimize lost production associated with service outages. Increasing asset availability and reliability. Digitization of paper record-keeping and service reports for service and maintenance activities. These and other digital transformation initiatives have led to innovations requiring new platforms and new ways for people to work than they have in the past. That change in workstyles was exacerbated with the sudden need for employees to work from home. Although the move to remote work is a significant example of digital transformation, the array of systems and processes affected as a business digitally innovates spans all of OT. All the improved agility and efficiency that comes from OT-IT network convergence also comes with increased risks. The diminishing presence of the ‘air gap’ between OT net works and IT systems means the OT infrastructure is subject to all of the threats that IT systems have traditionally faced. Worse, the attack surface for an OT system can comprise Industrial Internet of Things (IIoT) devices, which control critical systems that can have potentially dire health and safety consequences if they are breached. A majority of OT leaders report the maturity of their security posture as at least Level 2 access, which means they have established visibility, segmentation, access, and profiling. At Level 2, they have complete role-based access and are working to achieve zero trust by enforcing multi-factor authentication. In fact, 99% of surveyed respondents were above Level 0, which means only 1% have absolutely no visibility or segmentation in place in OT. Although progress is being made, there is room to grow. Most OT organizations are not leveraging orchestration and automation and their security readiness was further taxed by the COVID-19 crisis. OT-IT network convergence coupled with an ever increasing advanced threat landscape and coping with pandemic-related issues made it even more difficult for OT leaders to stay ahead of adversaries. Although following security best practices takes time and money, those organizations that did were better able to withstand the changes brought about by the pandemic. INSIGHTS FOR OT SECURITY As noted, OT leaders continued to struggle with changes related to OT-IT convergence. Additionally, the…

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Future of Loss Prevention: Disruptive Role of Innovative Technologies

Anil Puri CMD, APS group A thought leader and an action catalyzer rolled into one – Anil Puri is a rare combination of a visionary, and one who has mastered the art of strategic and tactical thinking to the core. He has been using this combination to seed new ideas and to lead them to their implementation on-ground. This has been a consistent feature of his career. He has rich experience of approximately 35 years in corporate in diverse domains & from functional managerial level to apex as chairman of a corporate group. To him, the subject of loss prevention has always occupied central place when planning the security protocols for the shopping malls, warehouses, large shopping complexes, standalone retail stores and manufacturing plants. He has been keenly watching the developments in the loss prevention techniques emerging in this domain. Old adage loss prevention techniques have stood the test of times but have been breached – losses inflicted and profitability hit. However, Emerging innovative technologies have revolutionized the entire perspective of loss prevention. He contributes extensively in framework of security protocols of loss prevention with his ops team before deployment of security personnel at high end shopping malls. Here he shares his thoughts on new landscape which has gradually been shaping in favor of the retailers. Let us see what future holds for loss prevention…   INTRODUCTION Loss prevention has proven to be a dynamic discipline, one that has risen in importance in retailers throughout the world. The function got integrated into senior management levels initially then moved on to the audit committee level and now is the talk of the board rooms. Loss prevention continues to be a major concern for retailers since loss mounts to whooping amounts. Retail shrinkage, or shrink, is a term used in retail loss prevention. It refers to any type of loss identified as missing money or inventory that should be present but isn’t actually on hand or saleable. It can come in myriad forms such as customer theft, damage, bookkeeping errors, internal theft, or vendor fraud. Shrinkage can affect any company, although it is most prevalent in the retail industry. Retail’s evolution from conventional sales in brick-and-mortar stores to multichannel transactions with both online and in-store customers has proven it to be a double-edged proposition. Multichannel retail allows businesses more opportunities to sell. However, it also opens them up to more forms of theft and fraud. The continued renaissance of the global retail industry will require increased innovation to protect employees, customers and products. Traditional security solutions that typically increase friction to deter theft are counter to the new digitally empowered consumer that progressively wants to just scan and go. WHAT CAUSES LOSS? The causes are well identified. However same cannot be attributed to one singular factor. The best way to combat shrinkage is to know where loss is coming from. Some common causes include: Shoplifting: Shoplifting is more than straightforward theft. Price tag swapping also falls into this category, where a shoplifter pays less than what an item is worth because a different item’s SKU is recorded in the sale. This not only includes customers hiding merchandise in their bags and walking out of the store without paying but also altering or swapping price tags and other methods of theft Shoplifting is one of the key contributors to shrinkage. Employee theft: Employee theft is a significant contributor to shrinkage. Theft, fraudulent returns and neglecting to scan items for friends and family lead to mismatches in the inventory levels and can add up to big losses for the business. It can include pocketing cash, discount abuse, under-ringing, sweet-hearting, refund abuse, or the theft of merchandise. Human entry error: Poor inventory management isn’t just frustrating. It can lead to shrinkage as well. Pricing errors due to markups or markdowns, bookkeeping mistakes, and counting, sorting and storing errors during cash handling can cost retailers a lot of money. On its own, shrinkage due to administrative errors doesn’t necessarily mean lost cost – but it does mean lost profit, as you were likely forecasting more revenue than the actual inventory numbers can bring in. Vendor error and theft: Vendors can be subject to the same administrative errors as retailers, which can contribute to shrinkage. Some dishonest vendors can steal from you by not delivering a full order, though this is, by far, not the way the majority act. Vendor theft is not a very large contributor to shrinkage, and many retailers will not fall prey to it. It most often occurs during the delivery and return of merchandise. Finally, 6.6% of losses have an unknown cause. Damage: Accidents happen! Sometimes goods are broken without any theft or administrative error. LOSS PREVENTION APPROACHES Companies tend to rely on time tested strategic, cultural and operational practices in developing an effective approach to loss prevention. Some of which are: Strategic practices Establish senior management commitment to making shrinkage a priority, overseeing an action plan, allocating resources, and monitoring results. (Figures on inventory loss are a closely guarded secret at most companies, but one of the five in our study gives shrinkage data to outside financial analysts so that they can better assess the company’s performance). Ensure organizational commitment from managers throughout the company; otherwise, any attempted solution will be short-lived. The loss prevention department’s role is primarily to lead a cross-functional effort to manage the problem continuously. Embed loss prevention at all levels. Employees throughout the company must take responsibility for reducing shrinkage. The company should see loss prevention as equal to sales in importance. Cultural practices Provide strong leadership and develop a team. Heads of loss prevention must command authority and be passionate and energetic, and they must create and lead multifunctional loss prevention teams. Use evidence-based management. Decisions must derive from detailed and timely data, not intuition. (Most of the five companies’ store managers received item-level shrinkage data every week). Innovate and experiment. Team members must listen and have open minds so that they can stay…

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FARO Expands Digital Twin Product Suite Acquires HoloBuilder Inc.

FARO® Technologies, Inc., a leading global provider of 3D measurement, imaging, and realization solutions for the 3D Metrology, AEC (architecture, engineering & construction), and public safety analytics markets, recently announced the acquisition of HoloBuilder, Inc. HoloBuilder brings to FARO its leading photogrammetry-based 3D platform, which delivers hardware agnostic image capture, registration and viewing to the fast-growing Digital Twin market. With an initial focus on construction management, HoloBuilder’s technology platform provides general contractors a solution to efficiently capture and virtually manage construction progress using off-the-shelf 360° cameras. HoloBuilder’s SaaS platform will add fast and easy reality-capture photo documentation and added remote access capability to FARO’s highly-accurate 3D point cloud-based laser scanning to create the industry’s first end-to-end Digital Twin solution – all without leaving the FARO ecosystem. The combined solution will provide comprehensive scanning and image management capabilities for the Digital Twin market including robotic assembly 3D simulation, construction management, facilities operations and management, and incident pre-planning. “The high-value that digitalization brings to the AEC and operations & maintenance (O&M) industries creates significant market opportunity for FARO,” stated Michael Burger, FARO President and CEO, “The addition of HoloBuilder to our offering accelerates the reality of a true end-to-end Digital Twin solution and advances our strategic objective of increased recurring revenue through market share gains in this large and growing segment.” “HoloBuilder and FARO together furthers our vision of digitizing the physical world to enable process automation and workflow optimization,” added Mostafa Akbari-Hochberg, HoloBuilder President & Founder, “The powerful combination of high accuracy laser scanning with real-time 360° photo capture and collaboration will empower both company’s customer bases with a comprehensive Digital Twin solution.” Under terms of the agreement, HoloBuilder shareholders received a cash payment of $34 million. As of April 30, 2021, HoloBuilder had $4.0 million in annual recurring revenue with a compounded annual growth rate of nearly 75% since 2019. The transaction closed on June 4 and was funded with available cash reserves. Alantra acted as exclusive financial adviser to HoloBuilder.  

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Idis Highlights Importance of Standards Compliance and Licensing Verification

As video users globally pay closer attention to the manufacturing origins and standards-compliance of their systems, IDIS is highlighting the value of its fully licensed network cameras and recorders that feature H.265 video compression. IDIS was among the first manufacturers to deliver the benefits of H.265 compression to the market as part of its end-to-end DirectIP® solution. The company has confirmed that it has HVEC Advance and H.265 MPEG patent licenses for all its hardware, with licenses dating back to cover all installed systems. IDIS has made extensive use of the H.265 standard since 2016, leveraging it to underpin flexible monitoring solutions using dual codec (H.264/ 265) and hybrid codec to ensure backward compatibility with older monitoring hardware. Combined with IDIS’s own advanced compression technology, IDIS Intelligent Codec, this typically saves up to 70% on storage capacity and lowers bandwidth requirements compared to older high-definition systems that relied on H.264. This approach means IDIS users were among the first to benefit from ultra-high-definition surveillance using 8MP and 12MP cameras, while ensuring fast incident response, smoother searches and minimized distortion when reviewing complex scenes, even from mobile devices. For example, the new IDIS Mobile Plus app – which integrates with the enterprise-level IDIS Solution Suite VMS to allow for more flexible and remote surveillance operations – enables 4K live streaming on remote mobile devices, with high image quality in H.264/ MJPEG and H.265 formats. With Mobile Plus, users can remotely access cameras and NVRs, monitor live video streams, and search recorded footage via their iPhone, iPad, Android phone or tablet – all enabled by advanced compression technologies. “As security and video tech vendors come under increased scrutiny over issues from manufacturing origin and cybersecurity to standards and intellectual property compliance, IDIS can provide full reassurance for customers with its fully-licensed, Korean-made, end-to-end video solutions,” says Joon Jun, President of the IDIS Global Business Division, “From critical infrastructure and banks, to national health services and corporates, IDIS video technology is trusted by major users globally.”  

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PRIVATE SECURITY GETTING READY FOR BIOLOGICAL THREATS

“On the way, we are bracing ourselves to deal with Biological threats” – Chairman CAPSI CAPSI signed MoU with Security Institute UK   Central Association of Private Security Industry (CAPSI) held its Midterm Conference 2021 and their Governing Council Meeting virtually on 18th June 21 in association with Businessworld. Anurag Batra, Chairman and Editor in Chief of Businessworld was the Guest of Honour. Important dignitaries like M L Kumawat, former Chairman of Rajasthan State Service Commission, Lt Gen Balbir Sandhu, and Ramesh, CEO of Quality Austria Central Asia (QACA) graced the occasion. The meeting was enthusiastically joined by members from across India. Kunwar Vikram Singh, Chairman, CAPSI commenced the meeting highlighting the number of initiatives taken by CAPSI for the growth of private security industry (PSI) during last six months, especially after the 15th Annual Security Leadership Summit held on 17th December 2020. He shared his vision of raising the standard of PSI to global level.  He highlighted that the number of MoUs that CAPSI has signed so far is the testimony of initiatives in right directions.  One of such MoUs was signed with Security Institute of UK which is one of the largest security institutes in the world. CAPSI had joint event with them on Terrorist Threat or Protect Duty Law of UK. The chairman highlighted that all of them have faced the threats of COVID.  It is high time that we understand this type of biological threats to humanity and economy, and PSI must take appropriate measures.  As a step forward, a MoU was signed with ISIO of USA to introduce security protocols against biological threats. MOU with SASA enables entry of CAPSI in African continent, and the similar with Rashtriya Raksha University (RRU), Ahmedabad enables collaboration for high level of security courses and training.  He mentioned another proud moment when delegation of CAPSI represented India in Round Table on Compliances organised by DCAF in Geneva. The chairman highlighted yet another major milestone reached by CAPSI was Star Rating for PSA, vision for which was set by him in 2013. CAPSI and QCI jointly launched the scheme in Feb 2019.  Due to continuous follow up, GEM has now made Security Star Rating a requirement before uploading a tender. The chairman said, “This is like a dream come true.”  Certification process for Star Rating is very tough. Both QCI & CAPSI have put in a lot of efforts in identifying and creating the basic tools that would be essential for the certification. QCI has provisionally granted accreditation to two certification bodies – they are TQ Services. apart of Tata Projects Ltd, and Quality Austria Central Asia Pvt Ltd. (QACA) –both organizations are of international repute.   There has been very good response from PSAs and the process for implementing Security Star Rating for PSAs is going on. He mentioned that a number of meetings of Central Committees were organised since Feb. The Committees contributed immensely by recommending positive changes in respective fields for the benefit of PSI.  The reports were circulated with members in Mid Term Conference.  The chairman complimented the efforts by the committees.  He also mentioned one major achievement that is ‘one nation one contract,’ and a model contract was shared with all members.  He also complimented Legal and Conflict Resolution Committee for finalising this document. The chairman highlighted that during second wave of COVID, CAPSI took the challenge and a number of initiatives for the welfare of PSAs.  Notable among them was to approach central as well as state government for the priority in vaccination for the security personnel.  Oxygen concentrators were bought for the benefit of members.  A toll free number was activated; sticker was issued to our people to enable their hassle free movement from and to the place of duty. Chairman thanked the Governing Council, NOBs and all members for the whole hearted support to CAPSI and exhorted them to continue to support the initiatives by the CAPSI. Mahesh Sharma presented the Mid Term Report which was already shared with the members.  He brought out that the security industry has done a lot especially during COVID time and whole nation now recognises the contributions of PSIs.  He asked the members to be united and help each other.  The state chapters are doing good works in representing CAPSI to controlling authority. Dr Anurag Batra complimented the chairman for his selfless contribution which is the true reflection of a great leader, and said that the last eight weeks have been very tough for every one due to COVID. He endorsed the views of the chairman that every small can become big, and  spoke of biological threat and economy to brace itself for that. As presented at the forum, state chapters are doing yeoman’s work for the PSI in their respective states  — especially during COVID times, they went out of their ways to help security personnel and remained united.  Most of the states had excellent views of controlling authorities of their respective state.  A couple of states mentioned of problems in renewal of licenses.  Chairman mentioned that state chapter presidents must coordinate with respective controlling authority and in case problem persists, approach CAPSI which has always promptly taken up case to appropriate level. Sudhir Bhasin, National Vice President, CAPSI spoke on COVID security management by PSAs.  The subject was very live – more or less everyone was affected with the impact of COVID in last one and half year. The subject Common Service Level Agreement was presented by D P Singh, State President, CAPSI Bihar Chapter.  It was found that the contract for PSI is very important and it was noticed that the service provider i.e., PSA was at receiving end – with the vision of the chairman to have ONE NATION ONE CONTRACT. Vikram Mahurkar, Vice Chairman, CAPSI covered security guards as first responders. He highlighted that end users feel that the security guard employed by him is known to all individuals.  Whereas the service takers need to understand that the guards need to…

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