2021 - securitylinkindia

Case Study

Hellenic Police Selects Smiths Detection to help Protect Southern Borders

MassMediaLink India LLP SecurityLink IndiaJune 14, 2021November 14, 202402 mins

Smiths Detection, a leading threat detection and security screening technology company, has recently been selected by Hellenic Police to supply two HCVMe High-Energy Mobile X-ray systems for the screening of cargo. Helping to uncover illegal immigrants, threats, contraband and fraud, these two systems will help to secure the EU’s Southern Border. One additional HCVMe system for other security purposes has been contracted by the Hellenic Police, for delivery later this year. The HCVM e35 is a powerful, ultra-compact and fully integrated light mobile platform ideal for inspecting whole trucks, containers and vehicles for threats such as explosives, narcotics, contraband, as well as manifest verification; reducing the need for manual inspection. The HCVM e35 is the smallest mobile screening system available, able to penetrate up to 200mm of steel, while enabling a high throughput of up to 80 trucks per hour. “The HCVMe is a versatile system that allows for quick screening of cargo and trucks to uncover threats and contraband,” said Jasper van Gend, Head of Market, Europe North & East, “We’re delighted to continue supporting Hellenic Police security goals, and to help protect the EU’s Southern borders.” Contract award, delivery, training and commissioning of equipment was completed by Smiths Detection Greek partner, Proton S.A.

Case Study

NEC Provides Customs Procedure System with Face Recognition for Okinawa’s Busiest Airport

MassMediaLink India LLP SecurityLink IndiaJune 14, 2021November 14, 202405 mins

NEC Corporation recently announced the provision of an electronic customs procedure system utilizing face recognition at the customs inspection areas of Naha Airport, the busiest airport in Okinawa, Japan. This electronic customs procedure system has also been provided to six other major airports in Japan – New Chitose Airport, Narita International Airport, Haneda Airport, Japan’s busiest, Chubu International Airport, Kansai International Airport and Fukuoka Airport, based on an order from Japan Customs, under the Ministry of Finance. This system is designed to accelerate the customs procedures at leading airports, where NEC’s face recognition technology can confirm travelers’ identities when using the system’s electronic declaration terminal and passing through its exit gates. Moreover, NEC aims to further accelerate customs procedures by enabling baggage to be reported electronically through the use of smartphone applications. NEC’s face recognition technology is the core technology of its biometric identification portfolio ‘Bio-IDiom’ and boasts the world’s No.1 recognition accuracy. About the Electronic Customs Procedure System The electronic customs procedure system consists of customs declaration apps, which simplify customs and declaration procedures for baggage, an electronic declaration terminal, and an exit gate that enables passengers to pass through using face recognition. Exit gate equipped with the world’s No.1 face recognition technology The exit gate is equipped with NEC’s AI engine ‘NeoFace,’ which is the core technology of its biometric identification portfolio ‘Bio-IDiom,’ and has won the world’s No.1 recognition accuracy. The system operates by taking a facial image at an electronic declaration terminal installed at the customs inspection area, this image is then matched with a facial image that is taken by a face recognition camera at an exit gate. Since the face of a person approaching an exit gate is continuously photographed, walk-through authentication is possible, without requiring travelers to stop. Smooth identification contributes to reducing the congestion of customs inspection areas and shortening travelers’ waiting times. Customs declaration apps and an electronic declaration terminal Customs declaration apps and an electronic declaration terminal enable efficient and easy electronic declaration for customs inspections. Travelers enter the contents of their portable goods with customs declaration apps, obtain a QR code, and then read their passport and the QR code with an electronic declaration terminal installed in the customs inspection area. This is considered more simple and easy when compared to preparing conventional forms for the ‘Declaration of Personal Effects and Unaccompanied Articles.’ In addition, during operation of the electronic declaration terminal, a traveler is photographed with a built-in camera and checked against their facial image embedded in the IC chip of their passport. The facial image taken at the terminal is only used for identification processes and is deleted in an appropriate manner after use. NEC has already provided biometric identification systems, including face recognition, to approximately 50 airports around the world. NEC will continue to strengthen its efforts to develop solutions and services in support of the ‘NEC Safer Cities’ business domain and contributing to the realization of safe, secure, and prosperous communities.

Product

QNAP Introduces the Halfwidth Rackmount QSWM2108R-2C 2.5GbE & 10GbE L2 Web Managed Switch Series, Providing Costeffective High-performance Network Management

MassMediaLink India LLP SecurityLink IndiaJune 13, 2021November 14, 202404 mins

QNAP® Systems, Inc., a leading computing, and storage solutions innovator, recently released the QSWM2108R-2C Rackmount Layer 2 Web Managed Switches. Featuring 2.5GbE, 10GbE and practical Layer 2 management functions, the QSW-M2108R-2C enables efficient bandwidth utilization for an entry-level network management solution. With its half-width design, the QSW-M2108R-2C is an ideal storage solution for server rooms in small businesses and organizations. The QSW-M2108R-2C comes with two 10GbE SFP+/ RJ45 combo ports and eight 2.5GbE RJ45 ports (ten ports in total) and is compatible with 10GbE and NBASE-T technologies to support five speeds (10Gbps, 5Gbps, 2.5Gbps, 1Gbps and 100Mbps) using existing Cat 5e and 6a cables. The QSW-M2108R-2C also provides Layer 2 management functions (such as LACP, VLAN, ACL and LLDP) via a user-friendly Web GUI for efficient bandwidth controls and enhanced security. With a half-width rackmount design, two QSW-M2108R-2C can be installed in a 1U rack space for efficient physical space utilization and tidy cabling. “With increasing demand for high-speed networking in small businesses, the QSW-M2108R-2C integrates 2.5GbE and 10GbE high-speed interfaces,” said Frank Liao, Product Manager of QNAP, adding “the compact QNAP QSWM2108R-2C switch allows users to install 1 or 2 models in a 1U rack space to flexibly deploy bandwidth and enjoy an easy-to-use Web GUI to simplify network setup and management.” The QSW-M2108R-2C is one of the few web-managed switches that supports the Rapid Spanning Tree Protocol (RSTP) and is compliant with IEEE 802.3az Energy Efficient Ethernet and IEEE802.3x Flow Control in full-duplex mode. Users can deploy small/ medium-scale networks that support expansion, redundancy, and loop prevention, while avoiding packet loss from unparalleled bandwidth, and reducing power consumption for low-speed and inactive connections. With its smart cooling system, the QSW-M2108R-2C switch ensures high-speed network performance while minimizing distracting background noise. Key specifications QSW-M2108R-2C: 10 ports (2 10GbE SFP+/RJ45 combo ports and 8 2.5GbE RJ45 ports. Compliant with IEEE 802.3x and IEEE 802.3az; Auto Negotiation; QSWM2108R-2C is compatible with 10GbE and NBASE-T technologies to support five network speeds (10Gbps, 5Gbps, 2.5Gbps, 1Gbps, and 100Mbps).

Product

Bosch Introduces Multi-Imager Camera with Built-in AI to Support Predictive Solutions

MassMediaLink India LLP SecurityLink IndiaJune 13, 2021November 14, 202406 mins

The new FLEXIDOME multi 7000i cameras combine multi-directional overviews with actionable insights for wide-area coverage applications. Bosch introduces the new FLEXIDOME multi 7000i camera family offering IR and nonIR models that provide 12- or 20-megapixel resolution to deliver highly detailed multi-directional overviews. These overviews are combined with built-in artificial intelligence (AI) to support predictive solutions in wide-area coverage applications such as intersections, public spaces, and retail. Each image sensor, offering 3- or 5-megapixel resolution, attaches a layer of metadata to video feeds to convert video data into actionable insights. It helps customers anticipate unforeseen events and prevent them from happening. The cameras offer maximum flexibility since every image sensor can be configured independently with up to 16 video analytics rules, enabling customers to decide what to focus on per scene. The FLEXIDOME multi 7000i cameras uphold the Green Way promise – a unique approach that ensures the cameras support sustainable business practices with remote maintenance, configuration, and device management. Draw valuable insights from captured video footage with built-in AI The cameras’ built-in Intelligent Video Analytics and Camera Trainer, both forms of AI, use metadata to add sense and structure to captured video footage. Camera Trainer, based on machine learning, enables system integrators to tailor Intelligent Video Analytics to detect objects or situations that matter most to their customers. These analytics generate valuable insights to support predictive solutions that help operators react before a possible threat or unwanted situation occurs. These insights can help city planners improve experiences by identifying bottlenecks that compromise the flow of people or cars through public spaces or at intersections. In retail applications, it can recognize customer footfall hotspots to inform the positioning of high-margin products to increase sales. Cover multiple directions with a single, robust, convenient solution The image sensors have a multi-exposure high dynamic range of up to 120 dB, reducing shadows and balancing uneven exposure to distinguish objects and facial features of pedestrians easily. All IR models have an integrated 360-degree infrared feature which enables image capture in pitchdark conditions over a distance of up to 30 meters (98 feet). Ease of installation The FLEXIDOME multi 7000i cameras offer four image sensors with one IP address. They only require a single Video Management System license, and can be installed with just one cable. Each of the four image sensors can be independently set up using three-axis movement along a circular track, allowing the capturing of images from practically every angle. The cameras have a built-in USB-C port that accepts a Wi-Fi dongle to enable configuration via the Project Assistant when no local network is available. This approach results in maximum convenience, less cabling, shorter installation and set-up time and, therefore reduced costs. The Green Way promise – supporting sustainable practices The Green Way promise is a unique approach that ensures FLEXIDOME multi 7000i cameras are designed to maximize convenience and minimize costly on-site visits, which reduces travel and CO2 emissions. System integrators can work with customers remotely to perform services such as changing configuration settings or installing firmware updates, ensuring the system meets the highest reliability standards. By enabling integrators to commute less, save time and reduce harmful environmental emissions, Bosch supports sustainable business practices. A solution built on trust The FLEXIDOME multi 7000i cameras are secure by design. They offer a systematic approach centered on a built-in Secure Element hardware with Trusted Platform Module (TPM) functionality, safely storing all certificates and cryptographic keys needed for authentication and encryption. The approach offers extensive user management to ensure only authorized users have access to data, supports a Public Key Infrastructure set-up, and provides software sealing to detect changes in the cameras’ configuration settings. The Secure Element also supports RSA encryption key lengths of up to 4096 bits, ensuring data safety well beyond 2030.

Product

Prama Hikvision Launches HeatPro Series Cameras to bring Accurate Perimeter Defence and Fire Detection to Mass Market

MassMediaLink India LLP SecurityLink IndiaJune 13, 2021November 14, 202405 mins

Prama Hikvision, the India’s leading video security solution providers has launched HeatPro, a new thermal series of cameras designed to provide affordable all-weather deterrent and alerts. It is especially useful in perimeter protection and fire prevention applications. The HeatPro series cameras feature deep-learning thermal video analytics for perimeter protection, and object temperature measurement and fire detection with real-time alarms. Features like accurate human/ vehicle classification, visual and auditory alarms for perimeter protection, and speedy temperature exception alarms for fire prevention make them ideal for SMB (small and midsize business) applications. Perimeter defense with AI When securing a perimeter, higher accuracy and a low false alarm rate can help reduce operation costs. The HeatPro series achieves this by developing powerful video analytics based on deep learn ing algorithms, radically reducing false alarms. The cameras focus on short-range perimeter protection (0-50 meters), where they deliver target detection and classification. The use of AI means that the cameras can distinguish between a person and a vehicle. This comes in especially useful when the two targets are close together. Traditionally, they can only be recognised as one ‘target,’ but intelligent algorithms mean that they can be detected separately, increasing accuracy. Thermal cameras are also able to easily locate potential threats in zero visibility conditions, where a conventional camera could not. They do this by detecting the latent radiation emissivity of an object, so not relying on visible light. This means they can operate in all-weather conditions and the darkest night. They also don’t emit light, which means their presence is not obvious, making them useful in scenarios where they need to be hidden. The HeatPro series is also designed to be efficiently and quickly installed, with a simple, three-step deployment, bringing setup time down to 30 seconds. Traditionally thermal cameras require specialist engineers to configure and double check, takes both extra time and energy. HeatPro cameras have been designed with installation time and effort in mind – they are simpler to install and so installers can spend more time correctly configuring for optimum operations, and the lowest false alarm rate possible. Temperature measurement for fire prevention The HeatPro Series is also equipped with the ability to measure temperature. This process is very useful in a scenario where overheating could lead to fires. The camera can provide non-contact temperature measurement for fast and visible detection. This means that action can be taken earlier, potentially preventing a fire from the very beginning. The camera can trigger a fire alarm faster than a smoke sensor. The temperature measurement function can also be used to help check any potential overheating issue and troubleshoot problems. The series contains a number of different models and options, with bullet and turret forms, and Bi-spectrum or single lenses. The cameras can be built into a number of solutions, for instance seamlessly working with NVRs, AX PRO alarm systems, and even Hik-Connect for real-time mobile alerts by phone. They can be used in various scenarios – not least: residential buildings, offices, construction sites, car parks, retail outlets and warehouses. “Dedicated to bringing professional protection solutions to the mass market, these cameras provide perimeter protection with unparalleled accuracy, and fire detection with superlative sensitivity,” said Stefan Li, Director of Thermal Products at Hikvision, “Hikvision HeatPro Series provides professional protection made simple.”

National

Videonetics & Matrix Comsec Announce Technology Partnership to Provide Multi-Layered Security Systems with Efficient Risk Mitigation

MassMediaLink India LLP SecurityLink IndiaJune 12, 2021November 14, 202401 mins

Matrix, the leading manufacturer of enterprise-grade Telecom and Security solutions, announced that the access control devices are now integrated with Videonetics Intelligent VMS 3.0. This association will enable organizations to ensure complete security. Matrix brings together extensive experience and degrees of expertise in access control. Coupled with Videonetics Intelligent VMS 3.0, security personnel can view different checkpoints and deter/ monitor incidents in real-time on the unified interface of IVMS. One or more cameras connected to Intelligent VMS can be associated with each of the devices. At the time of any incident, each alert from access control devices is tagged with a video and an image from the camera and displayed on the monitor, resulting in better decision-making, creating situational awareness with improved response time.

National

iValue Becomes a Cohesity Preferred Distributor to Help Unlock the Value of Data for Indian Businesses

MassMediaLink India LLP SecurityLink IndiaJune 12, 2021November 14, 202404 mins

iValue InfoSolutions, India’s premium technology aggregator, recently announced it’s a distributor for Cohesity, a leader in modern data management solutions. As part of the new relationship iValue will distribute Cohesity solutions throughout India via a network of accredited reseller partners. Through this collaboration, iValue is bringing to market solutions from Cohesity that will empower organizations to radically simplify data management, derive more value from data, and eliminate mass data fragmentation by consolidating data and infrastructure silos onto a single, easy-to-manage software-defined platform. “Data is the key to all locked doors. But with fragmented/ unorganized data, its value diminishes, and the data proves to be worthless. iValue understands the value of data and how organizations can make use of data management solutions to better their prospects and stay ahead of the competition. Without a proper data management solution, enterprises tend to have a negative impact like poor customer service and security and compliance exposure. As data is no longer restricted and is distributed across DCs, internal servers, cloud, IoT devices, etc., Cohesity has reimagined the requirement by coming up with a modern multicloud data management solution. iValue wants to help its customers optimize the power of data using Cohesity’s innovative offerings” Subodh Anchan Vice President, Vendor Alliance iValue InfoSolutions Cohesity has been named a leader by numerous analyst firms and continues to receive accolades from customers across an array of company-size segments, deployment regions, and industries. “We are delighted to recognize iValue as a preferred distributor for Cohesity. We share a common goal of providing the latest technology solutions and innovations which enable enterprises to easily manage, optimize, and protect their digital assets. We believe this relationship is a win-win for partners and customers in the region” Les Mansour Senior Director, Channels, Asia Pacific & Japan, Cohesity iValue’s penchant to select the right partner and aid its customers with niche and trustworthy solutions has helped them grow relentlessly over the period of 15+ years. This has fostered the trust of their 6,000+ customers across verticals in 13+ locations across multiple continents resulting in iValue being India’s fastest growing value-added distributor. iValue has been the best choice for companies to market their products and solutions and address the growing business and IT demands irrespective of their verticals. Their growth offers aligned, customized & optimized resolution for businesses, across all vertical & sizes, through its OEM, consultant & channel partnerships.

Latest

The Protect Duty: A Step From Reactive to Proactive Counter Terrorism

MassMediaLink India LLP SecurityLink IndiaJune 7, 2021November 14, 2024025 mins

Anil Puri CMD, APS group A thought leader and an action catalyzer rolled into one – Anil Puri is a rare combination of a visionary, and one who has mastered the art of strategic and tactical thinking to the core. He has been using this combination to seed new ideas and to lead them to their implementation onground. This has been a consistent feature of his career. He has rich experience of approximately 35 years in corporate in diverse domains & from functional managerial level to apex as chairman of a corporate group. His acumen for handling crisis management has prompted him to share his exclusive and niche experiences in past through the series of articles. Here he will be discussing the Counter Terrorism. The topic in specific here is – the ‘Protect Duty.’ The proposed legal framework currently under process of consultation before implementation in UK. His analysis goes on to decipher the implications for stakeholders in UK & its global ramifications with particular reference to the cues Indian PSI can pick from ‘Protect Duty.’ Introduction The terrorist threat is multifaceted, diverse, and continually evolving prominently with global footprints. Most prominent amongst these the tragic events of 9/11 and 26/11 which forced the nations to consider the threat of terrorism seriously. Stringent procedures were evolved and enforced yet the perpetrators of terrorism find new ways & newer technologies to beat the security system. The new millennial fundamentalists have beaten all the traditional security systems hollow. The incidents of the terrorism have risen exponentially world over. They have used internet for creation of fake IDs, digital banking for financing, hacking of data & telecom devices for communication and GPS to navigate into unchartered territories to their optimum advantage. The police, private security services, counter terrorist forces and public at large do all they can to combat this threat but the acts of terrorism continue unabated. Since March 2017 UK police and security services have foiled 27 plots, including eight motivated by Right Wing ideologies. Since terrorists enjoy the freedom of selection of target & time of strike coupled with the most decisive factor – the element of surprise – it will never be possible to stop every terrorist attack despite best planning, preparation and response matrix. The terrorist attacks in UK, particularly since 2017, have resulted in colossal loss of lives and casualties amongst common people going about their everyday routine business, often in open, public places; and have changed the lives of many people. What is non-debatable is that the first duty of any Government is to protect the public. The Government in UK has come forward to improve the safety and security of public venues, as outlined in the 2019 General Election Manifesto of the Conservative Party. The proposals are based around the set of safety and security protocols known as ‘Martyn’s Law,’ developed as a result of the Manchester area attack in 2017. The proposals have been open to consultation for 18 weeks till 25 July 2021. This consultation considered how all stakeholders can work together to develop proportionate security measures to improve public security. It also considers how those responsible for publicly accessible locations are ready and be prepared to take appropriate action, if terrorist attacks were to happen. UN Guiding Principle 1 I t will be of relevance to quote that the United Nations Human Right Council (UNHRC) unanimously adopted the UN Guiding Principles in 2011. The first pillar of the UN Guiding Principles on Human Rights (hereinafter UN Guiding Principles) underscores that the duty to protect human rights lies with the state. Under international law, states are obligated to respect, protect and fulfill human rights. In practice; “States must protect against human rights abuse within their territory and/ or jurisdiction by third parties, including business enterprises. This requires taking appropriate steps to prevent, investigate, punish and redress such abuse through effective policies, legislation, regulations and adjudication.” Protect Duty – Definition and Status It is the name given to the UK Govt’s legal initiative to improve protective security and safety at public spaces and events under which the Govt intends to set out a legal framework for ‘publicly accessible locations’ to ensure that they are prepared for and protected against terrorist attacks. The current status is that the proposed legal framework is under consultation till end July 2021. Government is working with all stakeholders including public, private, outside organizations and counter-terror police in order to seek views on exactly: Who the Protect Duty should apply to? What will be required of stakeholders? How compliance should work? How is a ‘publically accessible location’ defined? Publicly accessible locations are defined as – ‘any place to which the public has access, on payment or otherwise, as of right or by virtue of express or implied permission’ and they include – retail stores, shopping centres and markets, transport hubs, commercial ports, schools and universities, medical centres and hospitals, hotels, pubs, clubs and casinos, sports stadium, music venues, festivals and visitor & tourist attractions, places of worship, Government offices, including town halls and job centres, high streets, public squares, parks and beaches. Publicly accessible locations would be split into sectors including health, education, retail, leisure, faiths zones and individual sites. Private venues such as places of employment or other locations where there is no public access are not intended to fall within the scope of the Protect Duty. What Protect Duty law will require from owners of public and private places? This new law would require venue operators to consider the risk of a terrorist attack and take proportionate and reasonable measures to prepare for and protect the public from such a terrorist attack. In essence there are five elements to it: To engage with freely available counter-terrorism advice and training. To conduct vulnerability assessments of their operating places and spaces. To mitigate the risks created by the vulnerabilities. To have a counter terrorism action plan. To plan for the threat of terrorism including enforcement of stringent physical security…

Latest

CrowdStrike Honours Top Indian Cybersecurity Providers for Outstanding Support with CrowdStrike 2020 Partner of the Year Awards

MassMediaLink India LLP SecurityLink IndiaJune 7, 2021November 14, 202405 mins

CrowdStrike, a global player in cloud-delivered endpoint and workload protection, recently announced its India Partner of the Year Awards for 2020. The awards recognise channel partners that meet or exceed assigned revenue targets and create successful customer relationships through the delivery of CrowdStrike-based solutions for the calendar year 2020. Value Point Systems, headquartered in Bengaluru won the India Partner of the Year Award for delivering the most net new revenue to CrowdStrike in 2020, and also secured the Best Corporate Partner Award. ACPL Systems took home the Best Enterprise Partner of the Year for 2020 for its successes in working in a number of key strategic verticals, Inflow Technologies scooped Best Small Medium Business (SMB) Partner, and Foresight Software Solutions was awarded Rising Star for 2020. Ryan Kern, Head of Sales at South Asian Technologies has been inducted into the CrowdStrike Hall of Fame as a Friend of CrowdStrike. Additionally, Narsimman V at Foresight Software Solutions, was recognised as CrowdStrike’s Best Partner Representative of the Year while Rohit Tanvar from ACPL Systems was named Best Partner Sales Executive for 2020. Girish Gargeshwari, Channel Director, Asia at CrowdStrike said, “We are pleased to announce the award winners across each category and recognise the efforts of our Indian partners during a year full of uncertainties. Last year’s many challenges were ably dealt with thanks to the combined effort and commitment shown by our partners and our team. It is a privilege to work with such partners who have become a key component in sustaining relationships with our customers. We are confident that we will continue to engage with our partners in a mutually beneficial way and grow together for many years to come.” Ashok Prabhu, Chief Executive Sales, Value Point Systems on winning the India Partner of the Year Award said, “We were the first channel partner for CrowdStrike in the region and they have completely changed the way we view the cybersecurity sector. CrowdStrike has helped us deliver a truly unique cloud-native security solution which has been highly appreciated by our customers. Winning the Partner of the Year Award is a testament to our combined efforts in the region. Our partnership has gone beyond just reselling; CrowdStrike has helped us build strong services and incident response teams that shows CrowdStrike’s commitment to the growth journey of their partners.” CrowdStrike works with partners through the CrowdStrike Elevate Program providing the training, support and services which partners need to achieve outstanding results in their particular markets and areas of specialisation. “In our journey in India so far, we have been fortunate to work with amazing partners who have shown resilience and sustained commitment to supporting our endeavour to serve our customers. We will continue to grow our strategic partnerships in the region and support more Indian enterprises with their security requirements,” added Girish Gargeshwari.

International

Everbridge Completes Acquisition of xMatters to Accelerate Digital Transformation for Enterprise IT and Cyber Resilience

MassMediaLink India LLP SecurityLink IndiaJune 7, 2021November 14, 202406 mins

Everbridge, Inc., the leading global player in critical event management (CEM), recently announced the completion of its acquisition of xMatters, a leading provider of IT Service Operations, Cybersecurity and DevOps incident response management. On April 6, 2021, Everbridge announced a definitive agreement between the parties pursuant to which Everbridge would acquire all of the outstanding equity of xMatters. Everbridge’s end-to-end CEM platform, combined with xMatters’ solutions, digitally transforms how organizations manage, respond to, and mitigate IT and cyber incidents, helping organizations protect and enable revenue while reducing expenses. CEM can be deployed rapidly on a modular basis supporting hundreds of positive RoI use cases, including for people and life safety, operations and business continuity, supply chain risk, IoT and the smart enterprise, and IT incidents and cybersecurity “xMatters’ strong position within many of the Fortune 1000 and Global 2000 adds even greater value to our CIO and C-suite customers and prospects across large enterprises. For many of these C-level decision makers, IT incident and cyber response management remains critical to protecting revenue, productivity and reputation – one of Everbridge’s fastest growing use cases,” said David Meredith, CEO of Everbridge, “xMatters’ technology will complement our successful IT alerting business, providing a natural combination to further strengthen our CEM for digital solution. Our two companies share award-winning cultures as best places to work, and we are excited to welcome the talents of the xMatters team into the Everbridge family.” “The combination of our xMatters team and technologies with Everbridge will enable us to provide our collective customers and partners with a highly-differentiated, end-to-end platform for transforming digital service resilience,” said Troy McAlpin, CEO at xMatters, “For our customers, digital business is their lifeblood and when that business is interrupted every second counts. With our acquisition now complete, we’re looking forward to further extending the power of critical event management (CEM) across an enterprise’s IT incident, digital service delivery, cyber security, and DevOps environments to help organizations ensure uninterrupted customer experiences.” With the rising challenges and opportunities associated with the Future of Work, Internet of Things (IoT), Big Data, and 5G, Everbridge’s CEM suite of software solutions digitally transforms how organizations keep their digital and physical operations running, mapping risk intelligence with the automated tools to manage the full-lifecycle of an IT disruption or services issue. Automating and streamlining how organizations manage, respond to, and mitigate a crisis, as well as protecting revenue while improving cost efficiencies, CEM represents a ‘must have’ set of standards and best practices that forward-looking CEOs and boards increasingly incorporate into how they govern operational risk from unplanned events. According to a Gartner report, it is predicted, “By 2025, 70% of CEOs will mandate a culture of organizational resilience to survive coinciding threats from COVID-19, cybercrime, severe weather events, civil unrest and political instabilities.” Another Gartner report stated, “Organizations that have been able to optimize their IT support model are able to free up resources to be reinvested into projects that advance the organization’s strategic initiatives and begin reducing their technical debt. However, organizations that are hampered by labor-intensive IT support models find themselves overwhelmed with operational activities.” Summarized Meredith, “The acquisition of xMatters represents another significant step in Everbridge’s commitment to better serve customers and create increased shareholder value. We intend to leverage our large, combined R&D teams to further innovate with data analytics and AI Ops, and to drive innovation and value for our customer base.”