CP PLUS: CP TALK, New AI Chatbot

In a bid to make customer interactions intuitive, responsive and friendlier, CP PLUS has launched AI-powered chatbot called CP TALK. The chatbot is a friendly chat assistant for the customers on the company website. CP TALK will help customers in exploring precise information about CP PLUS products and solutions. Quoting on the launch, Aditya Khemka, MD, CP PLUS said, “At CP PLUS, customers have always been the focal point. Emerging digital technologies such as the chatbot assisted platforms are going to change the way we have been interacting with customers;…

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Caesars Entertainment Upgrades to Hyperconverged Infrastructure

Caesars Entertainment is one of the most established and innovative names in the global gaming industry, having served as a market leader for more than 40 years. Caesars Entertainment EMEA has a diverse portfolio of gaming, entertainment, restaurants and bars at locations throughout the United Kingdom, South Africa and Egypt, and has plans to continue to expand its operations in target markets. The challenge Modern gaming providers, like Caesars, heavily rely on video to reduce fraudulent activity, control financial losses, increase customer satisfaction and improve employee productivity. As part of…

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Western Digital Rewards Isha Enterprises for Excellent Performance in Purple Achievers Programme

Western Digital has rewarded one of its alliance partners, Isha Enterprises for achieving the highest position in the WD Purple achievers promotion program for the period from 1 October to 30 December 2018. Isha Enterprises is a supplier and system integration company based at Pune dealing in various security and fire products. Rahul Mudha, the owner of Isha Enterprises, was handed over a Hyundai Santro car as the reward under this program by Anand Pandit, Country Manager – IT Channel, Western Digital India. The Purple Achievers promo was an incentive…

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SPEEDO – A 24-Hour Service Resolution

Riding high on future-ready technologies and an innovative range of products, Aditya Infotech Limited stands deeply committed to its customers. After decades of experience in providing best-in-class services, they are taking another quantum leap with the launch of SPEEDO – a 24-hour service resolution, especially designed for their valued channel partners. This program aims to augment customer satisfaction to a higher level and enhance the service delivery process pan-India. According to Yogesh Dutta, COO, Aditya Infotech Limited, “Being a technology-driven enterprise, customer satisfaction is paramount for us. Our products and…

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